Samsung India Complaints & Reviews

Dear Mr kumar

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

Yes I agree with Kumar! I had bought a samsung galaxy S2 on this new year. On my Box it was written as stating I9100 and I haven't realised until yesterday that actually my phone is I9100G model inside the box stating I9100. I felt really disappointed that samsung has duped me into buying a lower version of S2. The IMEI number same as written on Box except the model. I9100G is not mentioned anywhere on the Box until you have to open it and see it by switching on the phone itself.

Samsung Support team! Could you please explain me why is this happening? Whereas in other countries as Malaysia it is clearly mentioned I9100G on Box but nothing in India?

I really wanted I9100 not I9100G... Please advise!

my contact detail: [protected]@gmail.com

Same thing happened to me. Samsung ruined all customers by replacing exynos to texas instruments. Samsung guys think we are dummies. Samsung do you have any explanation for this.

Yes, Samsung is cheating Indian customers by doing this real fraud.

Me too a victim of this cheating. I have ordered S2(I9100) by seeing all the good review comments and recived a samsung sealed box with clearly labelled 'I9100' But inside to my horror I found I9100G.
Samsung, is this how you treat Indian customers? I have lost my complete trust in You.

In Malaysia and some other Asian countries Samsung is selling the I9100G as a different model at a lower price !

Clearly there is a technical difference between two (refer samsung site itself) and I9100G is inferior to the non-G version.

1000s of people are falling prey for this fraud and they realise it very late. Most of the people are reluctant to come out and say that they got cheated.

Now I am planning to file formal legal complaint against Samsung India to get the phone that I have paid for or to get a refund.

I too faced the same problem. I bought the phone a week ago from Bangalore, India at the price of I9100, and until I switched on the device, there was no clear way to identify whether it was I9100 or I9100G. To my horror, it actually turned out to be I9100G, but by that time the damage was already done as I had paid the amount. Samsung hasn't even informed the stores of the actual change, and it's no wonder that no sales person has an idea of which model they are selling until the device is switched on.

Despite all the questions being raised in various forums around the country, Samsung is still tight-lipped about the matter and is not clarifying its position. They are taking away customer's hard earned money, and along with it, loosing their trust (not sure if they care about that!). This shortsightedness of Samsung will make them pay later, as I for one, will NOT trust any product or packaging from Samsung. And I am sure there will be many more like myself.

Furthermore, if you look at the device that Samsung is selling in the US as Galaxy S2, you'd find it to have a far better specification than the one being sold in India as S2. It really beats me how Samsung can be stupid enough to treat customers in India as a bunch of in this internet age. Did they really think that they would be able to sell any random device in India as S2 and no one would know about it?!

A word of advice to Samsung - if you really want to be somewhere close to where Apple is, my earnest suggestion to you is treat your customers with some respect and don't cheat them. Otherwise, you may have few glorious years of fame and money, but this attitude will not take you from good to great.

Seriously disappointed,
Abhinav
+91.934.196.2892

samsung mobile handset — extremely poor after sales service in the warranty period

We are giving the communication made by us to samsung in this reagrd ::
To,
The After Sales Service Manager
Samsung India Electronics Pvt. Ltd.
10A, Lee Road, Pressman House
Kolkata
Date: 13th January, 2009



Subject: Delay in delivery of Handset given for repair.
Reference: Work Order No: [protected]

Sir,

This is to inform you that I Niru Tulsyan on behalf of Vision Ahead Services Pvt. Ltd., own a Samsung Mobile model no.SCH-F679, purchased on 15th August, 2008.
We had given the phone for repairing in December 2008 (within the warranty period). which was kept for 4 days with you & was returned later on with problem rectified by your side but as of now the same problem has arisen as such & I had given it for repair in your service centre on 2nd January, 2009 (within the warranty period). It was informed to me that I would get my handset back after two days. I have been in contact with your service centre staff since then but till date I neither got my handset nor are they giving me any clear reply when asked. I have faced a lot of mental trauma and business loss due to this delay for which I can claim suitable compensation by the way of legal proceedings or through the Consumer Forum if early action is not taken. Also in future we shall not consider purchasing any Samsung Products if such poor standard of after-sales service is maintained.
Your early reply in this matter will be highly appreciated

We would like to tell you that, when talked with your representatives on the said matter, it was assured to us that we will be eligible for a new handset instead of old one because of delay in delivery & non-availability of some of its parts which were needed in repairing the same but beacuse of your terrible service i have recieved my repaired handset on 03/02/2009 instead of new one which was given to you for repair on 2nd Jan, 2009. You seem to be diverted from your own words said, & as a fact we came to know about your sluggish services.

Moreover the handset recieved & viewed by me from last 2 days still is not fully error free & there lies some problems till date, like phone is restarted automatically, sometimes get bios error, call log gets empty automatically (checked settings also) etc. Out of 12 months warranty, 5 months warranty has already passed, with you repairing (twice) the same & holding it for 1-1/2 to 2 months period. As a matter we would like you exchange this handset for a new one as said.

You will feel remorseful that neither in future we shall consider purchasing any Samsung Products beacuse of such poor standard of after-sales service is maintained nor we will recommend anyone to do so.

Your reply to the above e-mail will be appreciated.

For your early replies & as asked, you can contact us at: -

Vikas Tulsyan
CO Vision Ahead Services Pvt. Ltd.
Mobile No. [protected]
Address: - 51, Vivekanand Raod, 5th Floor, Suite No. 502
Kolkata - 700 007


Is anyone listening to a customer who is fed up of the poor response & after sales service from Samsung??
I have recd the old handset, said to be repaired by yr executives . But still now it has the same problems . After keeping my handset for 1& 1/2 months they have returned it back to me without any repairing !! They had earlier told me that i would be getting a new handset as the problem in the old handset can not be solved . But at the end they handed me the same handset that too unrepaired. I think that the executives in yr service center have eaten up the new handset supplied to them for my purpose & in place handed me the same old handset . This is really tragic that A Brand like Samsung has employees of this category . I am forced to take up this matter with the consumer forum in case i am not handed over the new Handset which was due to me. This old set is surely beyond repairs.The warranty is also going to expire.But i shall not be responsible for this delay from yr side in case the warranty expires. The period for which ur executives had detained my handset, should be deducted from the total warranty period, to calculate the balance warranty period for my handset .

Thanks

For
Vision Ahead Services Pvt Ltd

samsung mobile handset — Not Replacing under Warranty Period

Mobile hanged within 2 weeks of purchased, after complaining to the retailer, they suggeted to give the handset to service centre. Service centre took 11 days for repairing, they told that Handset's Circut Board is damanged..So I went back to the Retailer for Repalcing my handset..since its only 1 month back i byed the handset...

So kindly help me.. n suggest me for the same

samsung / mobile — Not repairing the handset in warranty period

I purchased mobile phone of Samsung Model J210, serial no. [protected] on 26th june 2008 fromReliance digital limited, Shipra Mall, Indirapuram Ghaziabad 201012 (U.P.)
On[protected], their joy stick is not working, so I had handover to service center of samsung at GNH Telecom Noida with their work order no. WA [protected] date[protected] and nature of complain: joy stick not working.
On[protected] they give the estimate of Rs. 3530 to reapir the handset.
My point of question is that the phone is in warranty fro the period of one year, then why they were asking for the repairing charges?
Please advice what to do ??

I bought Samsung Star on 16.08.09. I found that it gets switched off automatically and I regiestered the complaint on 3rd day of purchase with Samsung. I was advised to visit to service centre for correction/ issuance of DO letter. When I visited to service centre, they refused to issue the DO letter saying that had you come 2 days back, i.e. within 7 days of purchase it could have been issue. Now the entire set will be opened, mother board will be checked and the repaired set will be given after 4 days.

When I have already registered my complaint on 3rd day, that should meet the requirement of 7 days. I want my handset replaced, I will not accept the repaired set. I am ready to go to the consumer court also.

SAMSUNG Mobile Hand set/ — Not complying with warrenty

Sir/Madam

I have purchased one Handset for my sister from guahati on 25.04.07 from Guahati ( Assam) with a warrenty of one year. Immediately after 3 (three) months the hand set went dead I do not know why?
I approached sumsung service centre on 8/11/07 and submitted my complin to the cervice centre. They received the set vide challan no.CG/19388 Dt. 8/11/07 and asked me to visit after few days.

And when after 15 days I went again to have the set repaired the authority asked me to pay an amount of Rs. 2500/ along with 12% VAT. which is more or less equals to the cost of the product.
I requested many times to theauthority but never considered my request. I have tried even customer care centre of Sumsung Mobile till date no reply has been reached.

Can I get justice or have the hand set back from them and How.

Thanking you



Yours truly



Deelip Dey

Samsung Mobile Phone — Defect in handset in guarantee period

I purchased a F309 Samsung mobile phone handset from Noida with a gurantee for 12 months. With in gurantee period it has a problem of not being charged. I gave it for repair to Samsung service centre at NOIDA for necessary repairs. More the 3 weeks have passed but the set has not been repaired nor any definite commitment is made to me from the service centre causing me great inconvienience. This type of aftersales service is not expected from a reputable company like Samsung.

V K Mittal
E-mail add [protected]@gmail.com

TO
THE NODAL OFFICER

sub: Replacement for SAMSUNG HERO HANDSET

Sir,
i m very much disappointed with the services of SAMSUNG MOBILE COMPANY I have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I have faced many times of problems in last YEAR about my SAMSUNG HERO HANDSET set like Keypad, Sound and Battery backup etc. I bought samsung mobile set on 7th april, 2009, during the period, I faced many problems of worse keypad service, a very little batry back up and 3rd class sound quality, i m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.

S_IMEI no. A[protected]BEDI
FCC A3L SCH B -239


with regards

HERRY GULATI
TILAK NAGAR NEW DELHI - 110018
Contact No. [protected]

Samsung Mobile — not considering warranty

I have purchased my samsung mobile before 3 months and its charging socket is not working and company is not considering warranty and they are asking for charges of rs. 2000 for repairing of mobile... so i want to do legal complain against samsung.... never buy samsung mobiles because it is very big cheater....

SAMSUNG IS 3rd CLASS LEVEL COMPANY DONT BUY CELLPHONES OF SAMSUNG... SAMSUNG IS BIG CHEATER

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

MY MOBILE IS THEFT

Sir,
i have lost my samsung mobile on 9thjune 2009, i want to trace it.

Hi,

I lost my Samsung mobile model no. SGH-D780 on 7th July '09 and also filed an FIR with East Bidhannagar Police Station, Salt Lake, Kolkata. Now, I wish to trace the mobile. Please help...!

Regards,

Subramanyam Patro

HI!
I have lost my mobile today in kolkata.
this was a SAMSUNG SGH C-160, IMEI: 356932/[protected]/6
please helpme to track my mobile.
my alternative no. is-[protected],
thanking you.

Dear sir/madam, I lost my mobile samsung metro 3310 on 30/10/2009. I gave purchaged mobile on 16/10/2009 at kota (RAJ.) .This is my IMEI no.354118/03/201644/8 ,my mob. no. [protected].coplaint log police control room Udyog Nagar KOTA (Raj.),FIR no.227/01.12.2009 time 1.45pm

I lost my Mobile of Samsung Guru with 1GB memory card, having Vodafone SIM inserted in it of mob. no. - [protected]. I need your help in tracing it so I request you to find it out... my phone is stolen 21/04/2010 near by Malviya nagar Krishna Mandir,
Kindly help me
thanking you
Kaushik Chakraborty
j 4/6 Khirki extn
Malviya Nagar
delhi -110017

dear sir,

i (shankar singh ) has lost my mobile phone with airtel connection on
18th may.
airtel connection no [protected].
mobile model samsung- b7320
sir can you please help me in this. please contact me
i shall be very thankful to you for this sir.


with regards
shankar singh<[protected]@gmail.com;[protected]@yahoo.com>
[protected]
[protected]

I LOST MY SAMSUNG C5130 NOW 3G MOBILE SOMEWHERE, LAST USED NUMBER IS [protected],PLEASE HELP ME AND MAIL ME AT [protected]@gmail.com

dear sir


i lost m mobile

kindl track if possible

Your name:Anand Tewari
Address: E-8/124 Trilanga Bhopal
Phone model:GT - B 3313
Make: SAMSUNG
Last used No.:[protected]
E-mail for communication:[protected]@gmail.com
Missed date:19.08.2010
IMEI No.:[protected]

I LOST MY SAMSUNG MOBILE MODEL NO GT-B5722, ON 1-1-2011 AT KUKATPALLY IN HYDERABAD. ITS IMEI NUMBER [protected]

I lost my mobile while coming from chennai to Khammam. After getting at khammam station, before getting my car I lost and after coming home i found my mobile missing. I tried to contact, but it is already switched off.

I have gotdown from hyd charminar express which is coming from chennai at khammam at 2.40 am
after I reached home when I found the mobile is missing I think while getting to my car I lost the mobile

the mobile samsung corby the imei no is [protected] and model no GT-B[protected]

Hi

I am Vipan Kumar.

Ystrday,i was going back to my home from my company.

While catching bus, some 1 picked my pocket and my phole was theft at that moment.

I was having two sim in that mobile [protected],[protected]

Please help me to find my mobile it was having some inportant contacts.

My current number is [protected].

Please call me if there will be any information regarding this .

Thanks

I HAVE LOST MY SAMSUNG MOBILE FROM LNJP HOSPITAL GYANE DEPTT 2ND FLOOR INIT
II BED NO-2,TIME 7.35 O'CLOCK EVENING 18TH APRIL 2010 SUNDAY
PATIENT NAME MRS POONAM SHARMA SHE IS MY WIFE IMEI NO IS [protected] AND MOBILE NO IS [protected] (AIRCEL) IN THE NAME OF HARISH CHANDRA
PLZ HELP US

Hi,

I lost my metro-3310 make samsung mobile with IMEI NO :[protected] two days back.

Can anyone help me to track my lost mobile. My contact no is :[protected]

Thankyou & regards,
D.K. Pranav

Respected Sir
I Dr Rajib gayan Had A new Mobile Samsung Galaxy POP with imei No - [protected].
Sir I had bought this Just for my medicaHelp. as a lot of android software available 4 day to dauy practice.
I brought softwares from my friend who is from florida Hospital.
But on 19th Dec 2011 someone ? Patient took my mobile.
Kindly help me to find it
As a lot of software which madde my life easier without it its very hard for me to practice.
& my telephone Contacts
Thanking you

Yours sincerely
Dr Rajib Gayan
Tel - 0091 [protected]
0091 [protected]
www.facebook.com/rajibgayan

I HAVE LOST MY STAR 2 MOBILE RECENTLY. WHEN I CALLED TO SAMSUNG CUSTOMER CARE TO FIND OUT MY MOBILE WITH MY SAMSUNG MOBILE&#039;S IMEI NUMBER, THEY TOLD ME TO FILL TRACKER JUST AFTER PURCHASE. BUT THEY ARE UNABLE TO FIND MY MOBILE EVEN I TOLD THEM ALL INFORMATION ABOUT MYSELF. CHEAP COMPANY.
IF SOMEONE MISSUSES MY MOBILE, I AM FULLY UNABLE TO STOP HIM/HER. EVEN I TOLD THAT PLEASE BLOCK MY MOBILE WITH MY IMEI NUMBER, THAT CHEAP COMPANY STILL UNABLE TO DO THE SAME.
[protected]

I HAVE LOST MY STAR 2 MOBILE RECENTLY. WHEN I CALLED TO SAMSUNG CUSTOMER CARE TO FIND OUT MY MOBILE WITH MY SAMSUNG MOBILE&#039;S IMEI NUMBER, THEY TOLD ME TO FILL TRACKER JUST AFTER PURCHASE. BUT THEY ARE UNABLE TO FIND MY MOBILE EVEN I TOLD THEM ALL INFORMATION ABOUT MYSELF. CHEAP COMPANY.
IF SOMEONE MISSUSES MY MOBILE, I AM FULLY UNABLE TO STOP HIM/HER. EVEN I TOLD THAT PLEASE BLOCK MY MOBILE WITH MY IMEI NUMBER, THAT CHEAP COMPANY STILL UNABLE TO DO THE SAME.

I have lost my moble hand set IMEI No [protected]
yesterday the 15th Dec.2013.Kindly help tracking or blocking the same. IN WHICH NUMBER ([protected])

I have lost my moble hand set IMEI No.[protected]
yesterday the 15th OCT.2013.Kindly help tracking or blocking the same.MOBILE SIM NUMBER-[protected](AIRTEL)

Hi

I lost my samsung galaxy grand (I9082) mobile today (27/1/2014) request you to kindly do needful.

IMEI number : [protected]

Please do needful

Please take care of this issue

Hi Team,

I lost my brand new samsung galaxy grand mobile today 27/1/2013 request you to kindly do needful in blocking the mobile.

IMEI number : [protected]

touch & battery

wave2 phone is the worst due to its touch , battery & bada app

phone switches off

Find the attachment which contains the related complain details.

my mobile restarts automatically & got problem while booting. plz help me.

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.[protected]@partner.samsung.com

I have bought a samsung GTS 3770k phone loct last week 2011at Sangeetha mobile shop Bangalore .From the day one the receiver who is receving the calls from my phone is complaining that the voice is not clear and it is like the forced air noise. please suggest us to solve this problem or give me any alternative advice.

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

my name is sahil sandhu i bought samsung champ 3.5 g s3770 and my phone is not supporting java and all softwaers and enough games

HP — TFT 19" NOT WORKING

TFT MONITOR 19",SER NO-CNN6470NBG,PRODUCT NO -PX849A
NO POWER ON
CONTACT NO [protected]

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .


Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

Dear Mr. Gupta,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.[protected]@partner.samsung.com

Dear Mr. Animesh,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.[protected]@partner.samsung.com

feeling very bad

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .


Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com




4:

[protected] my cotact no

Late responding to the customer

Still now i did not cqme call from samsung suppoort vry bad

Very bad still u did got call and reply

Stil how many times i should give in service center

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

Dear akhilesh.[protected]@partner.samsung.com,

You posted on Jan 5th that somebody from Samsung to revert with a solution, till now, nobody has called me to find a resolution to my problem. I hope you have escalated the situation and I should hear from Samsung on Monday or latest by Tuesday.
I have sent you emails at the above address and you did not reply to that as well.

Regards
Sumit

Dear akhilesh.[protected]@partner.samsung.com,

Nobody has contacted me yet, I shall keep on posting the status till Samsung gets in touch with me.

Regards
Sumit

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

Dear Mr Mohan

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

samsung gt-s5620 — I want to trace my mobile.

I want to trace my mobile.
I was lost it at 29th
november 2012.
My IMEI no.:
353435/04/961420/0
I have also FIR but till the date there was no such procedure was done.

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly and meanwhile i would request you kindly share your contact detail with us

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

Dear Sir,

Thank you for writing to us.

We would like to inform you that we have forwarded your query to the concern team.

They will contact you soon with the resolution.


Regards,
Customer Satisfaction Team
[protected]

I have purchase my samsuming LED 32C4000 on 24-12-10 from omega electronics borivali west Samsmung company has taken the main tunner and speaker on[protected] but they have yet installed it till date as my children vacations is on I need it.
But the your service centre of mira road told me after several phones that the parts is not available.
My address is
Amrish S badheka
D313 Om sheetal Co op Hsg
Near police chowki Navghar road bhayander East
Phone number [protected]

Softly

Dear Mr Bhatia

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

hi am from Morocco i have buy that samsung laptop np300 e5z, after one week there was screen problen then i return the device to the garanty service they repar it by changing my LED HD pannel with a ' LCD panel !!!

Samsung Laptop — Screen problem

hi..my self gurjeet singh, i purchase laptop last to last month brand new, so my problem is my laptop screen is not working properly. so plz help me.

Hi, I am from India. I have NP300E5X and it flickers a lot. Sometimes flickering stops itself.
I bought it on Dec 12.
email - [protected]@gmail.com

same problem

I have the same problem with my Samsung laptop which I purchased 3 months ago, is it a software or hardware problem?
kindly help.
my email is : [protected]@gmail.com

I have the same problem with my samsung laptop NP300E5z-A0GSA, there is a horizontal line on the top of my screen that is blinking or flickering..I purchased it 3 yrs ago..i noticed that problem after watching movies..Ive already reformatted it but still there is a problem..for now, i didnt use it because of that problem...plss help..thanks...
email add : [protected]@yahoo.com

i got the laptop last week as a gift samsung model-NP300E5Z.
its screen occasionally flick and can't even adjust the brightness. laptop stop charging at 80% . currently the system is running on Windows 8.1.

hope to get a proper and reliable solution
[protected]@gmail.com

Dear Mr. Shivam,


Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.[protected]@partner.samsung.com

Dear customer

Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority



Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com