Samsung India Complaints & Reviews

why don't you send it back to Samsung service center

in kolkata

http://www.samsung.com/in/support/location/serviceLocation.do?page=SERVICE.LOCAT...⇄

http://www.samsung.com/in/support/carepack/completeCarePackRegist.do?page=COMPLE...⇄

http://www.samsung.com/in/support/warranty/notebookWarrantyCheck.do?page=NOTEBOO...⇄

best of luck

Samsung Mobile 1100 — Poor Service

Dear Sir,

I have Purchase Samsung mobile hand set 1100 on 26/09/2009 and with in 25 days it fails and not getting charged, shown and kept for repair with dealer (M/s Allied Electronics Porvorim) in Goa on 30/11/2009 till date my mobile is not repaired and when i phoned them the answer is there is shortage of parts which has failed in my mobile set.

Please confirm

sharma electronics sarvice center in latur_maharastra very bad sarvice

samsung mobile E-1100 — display screen prob

i have bought a cell phone from MOBILE PEOPLE, SHOP NO.24 R.S.MODEL SCHOOL MKT.,MODEL TOWN EXT.LUDHIANA-141002 in 9-SEP-2010...am suffering from big display screen prob.shop honour said that all the prob will attend samsung care center....but sausung care they r not reparing my phone & they call me again agian unnessiarly..samsung care adress is B-37/309,NIRMAL NAGAR CANAL ROAD LUDHIANA, PUNJAB

immediate action may kindely be taken....my cell phone data is as under
E-1100T samsung basic
batch [protected]
IEMI 358130/03/492987/0
S/N RW7Z406737J
battery S/O AA1Z315ZS/1-B

manpreet singh
[protected]

i have bought a cell phone from MOBILE PEOPLE, SHOP NO.24 R.S.MODEL SCHOOL MKT., MODEL TOWN EXT.LUDHIANA-141002 in 9-SEP-2010...am suffering from big display screen prob.shop honour said that all the prob will attend samsung care center...but sausung care they r not reparing my phone & they call me again agian unnessiarly..samsung care adress is B-37/309, NIRMAL NAGAR CANAL ROAD LUDHIANA, PUNJAB

immediate action may kindely be taken...my cell phone data is as under
E-1100T samsung basic
batch [protected]
IEMI 358130/03/492987/0
S/N RW7Z406737J
battery S/O AA1Z315ZS/1-B

manpreet singh
[protected]

I have bought Samsung CDMA mobile SCH 379 from Tata Indicom showroom some five months ago. At first I had problem with the messages, and then no display except the logo when switching on. As it is under warranty, I approached Nava Telecoms, Purasawalkam High road, Chennai and I was told that board had problem and it might take some fifteen days. After almost a month I got back my phone but without the back cover. I argued with the persons at the shop that they had taken the handset along with the cover they denied that. The company has to look over the issue and take immediate steps on the Service centre.

Service Centre Details:

Nava Telecoms
232/186 B7 Citi Centre, Purasawalkam HIgh Road, Kilpauk, Chennai 10
Ph: [protected]
[protected]/ 05
Email: [protected]@gmail.com

samsung mobil service center - CHENNAI, ANNANAGAR ( near K4 police station)

26-12-10 First time goes to samsung service center (chennai-Annanagar branch), They told me your battery is weak.. after that am buying new battery, within 2 days same problem..

29-12-10 second time goes samsung service center, they told ur battery is weak, u have to change.. am shouting them.. after they taken mobile for 3 days observation (they take 5 days), finally they give & says its working good condition..
same place, same time in 5 minutes mobile get SWITCH OFF.. finally they accept, yaa ur mobile mother board is weak, surrendered mobile for more than 15 days..

24-12-10 after they changed new motherboard.. works good just 2 days only.. again goes to service center, same same same they told battery weak...

2 day once they giving 1 battery for checkup.. (4 battery for 4 times within 1 week).. lot of ways am trying to complaint, BUT its no use..

after my shouting they accept to give " REFUND" of the mobile value.. (center incharge mr.mohan [protected], & mr.karthik [protected])
i relaxed, but problem till never end..

30-1-11 mobile surrendorred for RE FUND...(25 working days for cheque delivery)
15-2-11 am called service center for cheque, they told ur mobile is booked for "REPLACE" only, not refund... again am goes to service center, after only they give a form for "refund"...

(15-2-11 to 15-3-11) one month completed..

23.3.11 today also am called & BEGGED that service center, they told wait for another 1 week...
from the date of 15-2-11 till today they taken "37 days"

i was called[protected] for complaint, they give so-called head of the department number mr.Karthik[protected] daily am calling this number, the bugger never attaent my call.

What the is this?

worlds wrost rubbish words here.. (($%%^*&^&^%$#!#$#%^&^^&*^%^$^$^%#$@$@%$$%$^%$^#%$#))


N.Anbarasan,[protected]
samsung service number:- SL.No - RVLZ128762W, bill work order number - W.H.H.94

DEAR SIR,
THIS IS BALMIKI SHARMA.WE HAVE PURCHASE SAMSUNG HERO 3213 MOBILE FROM SPORTS KING BIHAR SHARIF, NALANDA-803101 ON 31.05.2011 . OUR RESIDENTIAL ADRESS IS JAMSHEDPUR, JHARKHAND. THIS SET ARE CHARGING POINT IS WEAK. KINDLY PROVIDE SERVICE IN JAMSHEDPUR, JHARKHAND AT THE EARLIEST POSSIBLE AND SEND SERVICE MAN IN THE FOLLOWING ADDRESS
BALMIKI SHARMA
SARASWATI ENGINEERING, B-20, 2ND PHASE, ADITYAPUR IND. AREA, ADITYAPUR, JAMSHEDPUR-831013 AT THE EARLIEST POSSIBLE


MB NO --[protected]

THANKS AND REGARDS
BALMIKI SHARMA
EMAIL [protected]@gmail.com

The ringer of my phone corby II(GTS3850) was not working so I went to the service center at sector 18 D Chd. I deposited my phone on august 6, 2011 there because they told me that it will take 1 or 2 days, but after 5 days they still did not repair the phone. I am quite dissatisfied with the service because for a small problem the service center is taking so much time.

rajesh rawat
[protected]

DEAR SIR, THIS IS SAURABH AGARWAL I PURCHED SAMSUNG WAVE 525 ON DATE 25-12-10 FROM MOBILE WORLD ANSARI ROAD BULANDSHAHR AFTER PURCHASE THREE MONTHS THE CHARGER IS FUSED &ON DATE 03-08-11 THE MOBILE IS STOPPED TO TAKE CHARGING & I GIVE THIS TO SERVICE CENTER THEY GIVE MY MOBILE ON DATE 10-08-11 AFTER RETURNING WHEN I CHECKED MY MOBILE I FOUND THAT HIS TOUCH IS DONING WORK VERY SLOW SIR I HAVE A VERY SHORTAGE OF TIME I HAVE DOING PROBLEM IN MY BUSINESS I HAVE NOT MUCH MORE TIME TO GO &GO SERVICE CENTER PLESE DO YOUR SERVICE BETTER &PLEASE CHECK MY MOBILE
THANKS
ADDRESS:-
SAURABH AGARWAL C/O
UMESH CHAND AGARWAL
MANDI GROSS GANJ
BULANDSHAHR
REGARDS WITH
SAURABH AGARWAL

EMAIL ID agarwal.[protected]@gmail.com
mobile-[protected], [protected]

Dear Sir,
I purchased a Samsung mobile handset at Srikakulam on 12.01.2011 (IME No. SCH-B209 for Reliance CDMA phone). Within six months only, the handset stopped functioning properly and started getting switched off very frequently. On August 20, it stopped functioning. I gave it to your Service Centre at Srikakulam on August 25 for repair. When I brought it home, it did not work even once also. Again, I contacted the Service Centre on 1st September; however, I was asked to bring it on the on the next day since it happened to be a holiday and so on September 2nd, I again handed over for repair (Work Order No. H-3230).. Today on September 8th, I was told that it has been sent to Visakhapatnam for repair. I am not sure how many days it shall require.
I request your good office to do the needful since it is nearly twenty days I am without my phone. It is a CDMA handset. CDMA handsets are not very common and so I am not able to insert the SIM to other handset.
I am missing many important calls. I am a senior University Professor and on September 5, the Teachers day, none of my many many students could send me their greetings or nor they could talk to me. They lamented later when they contacted me in my landline number[protected].
Once again I request you to do the needful.
However, I have no grievance against the Service Centre staff; they are extremely courteous and nice. However, I don't hesitate to comment that a Samsung product is not all that good.
Professor D K SARKAR. M.Sc. Ph. D.
email address:[protected]@gmail.com

Dear Sir,

THIS IS ASHISH SRIVASTAVA FROM JABALPUR I HAVE PURCHASED SAMSUNG CHAMP SINGLE SIM MOBILE FROM VIJAY MOBILE RANITAL CHOWK JABALPUR BUT AFTER 17 DAYS I HAVE FACING SOME PROBLEM IN MOBILE THAT WITHOUT CONNECTING CHARGER MOBILE INDICATE THE CHARGING CONTINUE AND WITHOUT CONECTING USE CABLE MOBILE INDICATE PC CONNECTING I CANT UNDERSTAND THAT MOBILE HAS DOING PROBLEM NOT COMPLETE 1 MONHTS.PLZ SOLVE MY PROBLEM..

ASHISH SRIVASTAVA

CELL-[protected]

hello i purchased samsung galaxy star 5282 dual sim from dilip mobile center bakhtiyarpur patna bihar but after 10 days i have facing some problems in mobile that charger baterry and hand set over heat low battery backup.Battery backup only 5 hours without use any application.I go to samsung service center in bihar sharif nalanda bihar but no better response.Please solve my problem
My contact number [protected]

very poor service

My samsung c3200 monte bar has a problem with the internet setting i m customer of loop mobile plz send me internet setting

samsung microwave oven-c100f — bad service

I made a complaint regarding some problems in my microwave.But,so far,nobody has come to see it and no attention was paid.complaint was made weeks ago but no service is still provided.Provide support as soon as possible.

Samsung Mobiles India — bad product

My friend bought Samsung Galaxy I7500 Android system mobile for 15000 Rs 10 days ago.
Battery claimed to work 450 hrs standby and 10 hrs talk time.
In reality it doesn't stands even 8 hours standby and 1 hr of talk time

Company refuses to put ears to it takes back product or gives new one.


SAD story!!!!!!!!!

Samsung — Mobile is failing to start

Sir
Samsung mobile is currently the best mobile maker in the world. So after a thorough scrutiny, i purchased samsung galaxy mobile model no (GT-I9003mKDIEU). After 2 months of its uses, it failed to start one day, i reported immediately to my nearest service centre (Universal Services Samsung exclusive Services, Shyam Nagar 3/256, Aligarh, Uttar Pradesh-202001, India). at first they told me that they will fix my problem in a day but even after 10 days they did not pay any heed to my problem. I am very much distressed at their utter poor customer service, it also caused a lot of time wastage and mental harrasment.
With much despair i am now writing to you as a last resort. I heared a lot about good rapport of samsung and its extremely quick services but my own life experience is far from rality.! So plz solve my camplaint as soon as possible.
Thanking you in anticipation.
Ehtesham Waquarib
Owner of Samsung Galaxy (Purchased from Arpan Musico, Aligarh, UP-202001, India).

samsung -E1410 — mobile missing

I Avinash R.Arake purche a samsung E1410 mobile on 13 April2009 and missing date is 19th April2009
IMEI NO-[protected], SIM CARD WAS AIRTAIL NO IS -[protected]
S/N-R8VS392181L

PLEASE FIND OUT MY MOBILE IF YOU CAN
THANKS
AVINASH R.ARAKE

my samsang mobile is missing
model no : SGH-m 610
imei no:[protected]/9
missing date:today morning.27/04/09 at 05:00 am
PLEASE FIND OUT MY MOBILE IF YOU.


THANKS

my samsang mobile is missing
model no : SGH-m 610
imei no:[protected]/9
missing date:today morning.27/04/09 at 05:00 am
PLEASE FIND OUT MY MOBILE IF YOU.


THANKS

Samsung E1410 — Lost my mobile

I lost my Samsung mobile in Mumbai whose model no. is E1410

It has mobile tracking system.

Please let me know, how can i recover my mobile.

Please help...

pls give ma mobile idea no:[protected] 05/01/2010 samsung 1410 model night
around 9.30 pm busstop i am going bus inside going mobile missing

akash kamra

my mobile missing samsung s3310
my imei no. [protected]

PLEASE FIND OUT MY MOBILE



THANKS

Samsung — bad customer response

no respoonse from any side of the samsung dept.
This is the worst expereiences i ever had with samsung product.in future i will never by any product from the samsung company. and i will inform others to their bad product and bad serices.

Amit kumar jha
[protected]

From:
N.Thillainayagam
62/42k melamanadhattai
kulithlai TK
karur dist
[protected]
Pro: My Samsung Television Not working Complaints our urgent
Model: 21 inch easy viewSamsung Ultra SlimFit™ TVs 21A730 and 29A730

I purches samsung galaxy ace cdma/gsm sch-i589 mobile & post paid voda phone sim of is used in this mobile. but internet is not connected so please sent me mually setting of this mobile, no setting in manually, Your Samsung Mobile Box PLS pint Clearly ONLY USE GPRS IN CDMA CARD or Your Samsung WEBSITE MOBILE SPECIFICATION WRITE NOW ONLY USE GPRS IN CDMA CARD.

Samsung/Microwave Oven — Not able to contact

Microwave oven powers on, but does not heat.
Though there are many service centres, we have to register the complaint in the customer care call centre.
But they give only toll free number which do not work.

Samsung Microwave — Complaint for no response from customer service

I bought a Samsung microwave oven on Oct 2008 and now it is not working. It is more than 2 weeks now, I have lodged a complaint with Samsung customer care for sending some engineer to look into the issue. Even after several reminders no one has turned up.

Iam really Frustrated with the Customer Care, if I have to wait for 2 weeks with in the warranty period I am really afraid how many days I have wait for a Service Call after the warranty period.

Can someone help me on this.

Regards,
Sunil

SAMSUNG/MICROWAVE — complain relating to service

My microwave oven was collected by the SANSUNG company for repairing on 25/01/10. There was a verbal commitment of delivery in 3-4 days. Today is 3/3/10 and still i have not received the oven. There is no proper reply from the company.They just transfer calls from one desk to another. Till date they are not commiting as to when i will be getting my oven back.My work order no is SS-10648

Samsung Oven — Not Getting Service

I chandrakant kar ,bought a oven one month ago.The showroom dealer told me that with in two to three days the service man will come and give me a demo about the product and the use .I bought the woven 10th april but there is no response from the service provider. Every time he just not responding to my calls also.The model is " Samsung Oven -GE83ZD
Serial No:-Cooo78L

Please provide me the service other wise i have to take action .I will just returned the product for service delay. The last one i have to go to the Consumer Court for a case .(Not providing Service).

The address is Chandrakant Kar
Addl Dist and Session Judge
VIP Colony
Gaba Sahi
Bhadrak
756100
Contact no:-[protected]

Samsung — microwave oven non servicing

I had registered a complaint with Samsung Cuteomr service in the month of June for ou Micro wave oven....the first call from the serivce centre came two day after a second reminder was given. The service engineer..did not carry the part on the designated and then cam back after 4 days to replace the part..... Its not even 3 weeks since the part hasbeen replaced the Micorwave is again not functioning....I had re registered the complain on 19th of July with complain number [protected]. No call for two days...on wed the service engineer calls for a time....he was specifically told to come at 6.30 or later...he had come at 5.45 and did not even bother to wait......neither did he leave a intimation .....till date he has not called for a re appointment


This is the LOUSIEST SERVICE I HAVE SEEN FROM A APPLIANCES COMPANY. MY WATER PURIFIER COMPANY has MUCH BETTER RESPONSE TIME and BETTER QUALITY SERVICE THAN a MNC who CLAIMS SUPERIOR SERVICE