Claimed

Samsung India Complaints & Reviews

3
Updated: Dec 15, 2025
Complaints 18965
Resolved
11190
Unresolved
7775
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Samsung India reviews & complaints page 836

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rajeevkataria
from Pune, Maharashtra
Sep 22, 2010
Resolved
Report
Copy
Resolved

Address: Uttar Pradesh

To,
The Head – Customer Service,
Samsung India electronic Pvt Ltd.
Customer Care Division,
6& 7th floor, Ifci Tower, 61, Nehru Palace,
New Delhi -110019


Sub:- Compliant for poor product, Poor Service.

Dear Sir / Madam,

I had purchased a Samsung LCD Model LA26B350F1LXL on 18th March 2010 and I faced multiple problems. The brief description of problems is as under:

1. My LCD stopped working on 06th September 2010. I registered a complaint on 07th September 2010.
2. I registered a compliant on 17th July 2009 11:40 a.m. and received Compliant Number - BP No: [protected]
3. After that I received a call from Samsung that they will replace myn LCD but after making about 10 to 15 calls between 07th September to 22nd September to get my LCD issue resolved
4. But its not done yet and Customer care are just telling me that they will arrange a technical team call back. But all in vein.
I think you will look into this matter.

Yours Truly,


Rajeev Kataria
Contact No.:- [protected]
Aug 13, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Joseph Scaria
    Sep 21, 2010
    Resolved
    Report
    Copy
    Resolved

    Address: Kottayam, Kerala

    I bought a Samsung washing machine in July and was working fine for a week & then I left to Bahrain where I work.

    When I arrived home on Sept. 10th, I found the washing machine leaking when turned on. I tried the local service center number[protected] and no one would answer. So, I drove up there (3KM only) iaround 10 AM on 11th and registered my complaint with the lady at the reception. She promised to send someone later in the day and if not defenitely Monday (13th) morning.

    Two dayss (Sat & Sun) went by and after waiting in the house for few hours in the morning, again tried to reach them on the phone without any luck. So, drove up there around 12 noon Monday and the lady said the technician has already been scheduled and he will contact me soon. I waited at home all day and no one called.

    on Tuesday (Sept. 14) I called the Service Center and the reception lady Ambika again told me the technician will call me positively today. By 4 PM, I was pretty frustrated as I had to leave home for Bahrain Wednesday night and I have not done any washing since getting home on 10th. I managed to get hold of the supervisor for Kottayam Mr. Harikrishnan on his mobile ([protected]) who also played the same tune in my ears. I then called the Regional service center in Cochin and spoke to Mr. Lijo (mob. [protected]) who promised to investigate.

    After a lot of calls and shouting, finally a technician showed up at my doorstep around 5:30 PM on Setp. 14 three days after I made the initial complaint. He managed to fix the problem in 5 minutes, verified and the story endded!

    So, Gents, when you buy a Samsung equipment next time, try to find out a bit about the Service center operation in your neighbourhood so you dont struggle like I did at Kottayam. The Kottayam operation has to be shame for Samsung in general.
    Aug 13, 2020
    Complaint marked as Resolved 

    Samsung — dryer leaking

    now more than 45 days i complaint about my washing machine..many time some body call from the office and take the details. but no body does not come and check until today......what kind of service and care is this???????????
    please consider seriously this matter ....
    ditty jose
    mob..[protected]
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      venkatesh laxman
      from Pune, Maharashtra
      Sep 21, 2010
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka

      mobile had a board issue as said by the technicians after 3 months of purchase and the service centers were almost disinterested to rectify the fault and the date of delivery was not assured at any circumstances.
      Aug 13, 2020
      Complaint marked as Resolved 
      very bad service. i think thank god i don't purchase this brand.
      You are requested to send the reset password for Samsung Guru E2130 to enable us to change some setting.
      Thanks Regards

      Gautam

      [protected]@gmail.com
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        Ekram
        from Mumbai, Maharashtra
        Sep 21, 2010
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra

        DEAR SIR,

        I Mohammed Ekram Khan, would like a complaint the loss of my SAMSUNG CHAMP mobile on dated : 20-09-10. time : at 2 p.m. My mobile no : [protected].
        The detail of my mobile is as follow :
        PRODUCTNAME : SAMSUNG CHAMP
        NAME OF COMMODIETY : GT-C3303CWAINU
        COLOUR : CHIC WHITE
        IMEI NO : *353341/04/263184/7*

        My mobile has been loss in area from Mustafa Bazar, Bus route no. 168. i have also register a Police complain regarding the loss of my mobile at Byculla Police Station, Complain no.: 1950 dated :20-09-10.

        In any case of information please contact on the given no. (C/o. Shaukat : [protected] / Sarfraz -[protected] / Office no. :[protected]


        Please do the needful and oblige.

        Mohd Ekram Khan
        Email : [protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          meetdshailendra
          from Aurangabad, Maharashtra
          Sep 20, 2010
          Resolved
          Report
          Copy
          Resolved

          Address: Maharashtra

          dear sir
          i purchased samsung jet (s8003) in march.. and since then its second or third time that i have to change my touch pad (as the service center says).. and every time it happens the service center employes asks for min 8 - 10 days for the same. it is being very hectik. as i am a regular user of samsung i am not expecting such type of problems with handsets...... as the handset is in warranty period it is ok that it is being repaired but after that it will be very costly to repair all the times........... so i request to pls see the problem and try to solve as early as possible and mail me if there is any solution.

          my email id.... [protected]@rediffmail.com
          thanks n regards
          Aug 13, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajesh Jani
            from Dagshai, Himachal Pradesh
            Sep 20, 2010
            Resolved
            Report
            Copy
            Resolved

            Address: Gujarat

            I lodged my complaint on 28.06.2010 wide no. BP[protected] regarding the replacing of washing machine tub but till date there is no interest from the samsung care.
            I don't know how they bear the loads of custmer care staff if they are not interested in any kind of solution to seven years old washing machine.
            Really its true to SS that CUSMER means cust kartey kartey mer
            It happens only in India !!!!!!!
            Aug 13, 2020
            Complaint marked as Resolved 
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sandeep dhingra
              from Delhi, Delhi
              Sep 20, 2010
              Resolved
              Report
              Copy
              Resolved

              Address: West Delhi, Delhi

              Samsung coustomer Care Centre,
              Sir,
              I have purchased a refrigerator(model no. RT-35BDMS-1) on 14/8/10 from Sargam Electronics Pvt. Ltd., Paschim Vihar, New Delhi.
              It stopped working on 5/09/10 and same day, telephonically I informed the dealer about it. On 8/09/10 an engineer came from Samsung and told us that he had repaired it and it will start working from now onwards. But till next day, the fridge remained in the same condition.
              Again we called up on 9/09/10 to Sargam Electronics and on 10/09/10 an engineer came and told us that the door is broken from inside and the fan connected to it is not working.
              I told them to replace the fridge as it is not even one month that we have purchased the fridge. He told us that it will take some time but from 9/9/10 nobody came to our residence and so many times we had called up in coustomer care centre but no one picks up the call.
              I want to replace my new refrigeratior and hope you will do the needful as early as possible.

              SANDEEP DHINGRA
              J-182, LIC COLONY
              PASCHIM VIHAR
              NEW DELHI-110087

              CONTACT NO: [protected],[protected]
              email ID- [protected]@yahoo.com
              Aug 13, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sdptdr
                from Delhi, Delhi
                Sep 20, 2010
                Resolved
                Report
                Copy
                Resolved

                Address: North 24 Parganas, West Bengal

                I purchased a samsung netbook from lapcomp at kolkata emall on 17th of september 2010. After installing the OS it was creating some display problems on the same day. So I want ti replace the product with a new one.
                Aug 13, 2020
                Complaint marked as Resolved 
                why don't you send it back to Samsung service center

                in kolkata

                http://www.samsung.com/in/support/location/serviceLocation.do?page=SERVICE.LOCAT...

                http://www.samsung.com/in/support/carepack/completeCarePackRegist.do?page=COMPLE...

                http://www.samsung.com/in/support/warranty/notebookWarrantyCheck.do?page=NOTEBOO...

                best of luck
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vivek72
                  from Mumbai, Maharashtra
                  Sep 20, 2010
                  Report
                  Copy

                  Address: Ghaziabad, Uttar Pradesh

                  kindly note that my complaint with Samsung customer care is pending for last 3 month.
                  the complaint no. is BP [protected].No update on the current status for the same.
                  Kindly let me know how should i get the fault rectified.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    LOKESHSACHDEVA
                    from Chandigarh, Chandigarh
                    Sep 20, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Chandigarh, Chandigarh

                    DEAR SIR,
                    THIS IS LOKESH SACHDEVA FROM CHD.. I HAVE GIVEN THE PHONE TO YOUR SERVICE CENTER( A.M. SERVICES..AUTHORISED SERVICE CENTER SAMSUNG INDIA ELECTRONICS PVT.LTD CABIN-2 FIRST FLOORR SCO=1034-35 SECTOR =22-B CHANDIGARH) ON DATED 2ND AUGUST2010..ON DATED THEY COMITED ME TO PHONE GIVE ME IN A WEEK TILL DATED 20SEPT2010 I HAVE NOT RECIEVED MY PHONE AND WHEN I CALLED YOUR SERVICE CENTER THEY CALLED ME WITH IN THIS WEEK YOUR PHONE WILL BE FINE BUT ALMOST 2 MONTHS R GOING TO GIVE MY PHONE BUT MY PHONE IS NOT RECIEVED..IF MY PHONE NOT RECIEVED WITH IN 2-3 DAYS I WILL COMPLAINT AGAINST YOUR SERVICE CENTER TO CONSUMER COURT AND ALSO WHEN I CALLED YOUR SERVICE CENTER THEY DISSCONNECTED MY CALL ...OR YOUR SERVICE CENTER WILL CALL ME... PLS DO THE NEEDFUL WITH ME.
                    FOLLOWING IS YOUR JOB SHEET DETAILS
                    IN TMEAND DATE---2/08/10 10:30
                    MODEL--GT-S3653
                    SL.NO--RD6SA271067
                    IMEI/RSN.NO-[protected]
                    DATE OF PURCHAE-.1/.2/10
                    CUSTOMER NAME AND ADRESS
                    MR.LOKESH
                    #3207 SEC-41-D CHD
                    MB NO --[protected]
                    NATURE OF COMPLAINT---TOUCH SCREEN AND FRONT BROKEN TO BE CHANGE AND SOFTWARE UPDATE
                    THANKS AND REGARDS
                    LOKESH SACHDEVA
                    EMAIL [protected]@yahoo.co.in
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Samsung Mobile 1100 — Poor Service

                    Dear Sir,

                    I have Purchase Samsung mobile hand set 1100 on 26/09/2009 and with in 25 days it fails and not getting charged, shown and kept for repair with dealer (M/s Allied Electronics Porvorim) in Goa on 30/11/2009 till date my mobile is not repaired and when i phoned them the answer is there is shortage of parts which has failed in my mobile set.

                    Please confirm
                    sharma electronics sarvice center in latur_maharastra very bad sarvice

                    samsung mobile E-1100 — display screen prob

                    i have bought a cell phone from MOBILE PEOPLE, SHOP NO.24 R.S.MODEL SCHOOL MKT.,MODEL TOWN EXT.LUDHIANA-141002 in 9-SEP-2010...am suffering from big display screen prob.shop honour said that all the prob will attend samsung care center....but sausung care they r not reparing my phone & they call me again agian unnessiarly..samsung care adress is B-37/309,NIRMAL NAGAR CANAL ROAD LUDHIANA, PUNJAB

                    immediate action may kindely be taken....my cell phone data is as under
                    E-1100T samsung basic
                    batch [protected]
                    IEMI 358130/03/492987/0
                    S/N RW7Z406737J
                    battery S/O AA1Z315ZS/1-B

                    manpreet singh
                    [protected]
                    i have bought a cell phone from MOBILE PEOPLE, SHOP NO.24 R.S.MODEL SCHOOL MKT., MODEL TOWN EXT.LUDHIANA-141002 in 9-SEP-2010...am suffering from big display screen prob.shop honour said that all the prob will attend samsung care center...but sausung care they r not reparing my phone & they call me again agian unnessiarly..samsung care adress is B-37/309, NIRMAL NAGAR CANAL ROAD LUDHIANA, PUNJAB

                    immediate action may kindely be taken...my cell phone data is as under
                    E-1100T samsung basic
                    batch [protected]
                    IEMI 358130/03/492987/0
                    S/N RW7Z406737J
                    battery S/O AA1Z315ZS/1-B

                    manpreet singh
                    [protected]
                    I have bought Samsung CDMA mobile SCH 379 from Tata Indicom showroom some five months ago. At first I had problem with the messages, and then no display except the logo when switching on. As it is under warranty, I approached Nava Telecoms, Purasawalkam High road, Chennai and I was told that board had problem and it might take some fifteen days. After almost a month I got back my phone but without the back cover. I argued with the persons at the shop that they had taken the handset along with the cover they denied that. The company has to look over the issue and take immediate steps on the Service centre.

                    Service Centre Details:

                    Nava Telecoms
                    232/186 B7 Citi Centre, Purasawalkam HIgh Road, Kilpauk, Chennai 10
                    Ph: [protected]
                    [protected]/ 05
                    Email: [protected]@gmail.com
                    samsung mobil service center - CHENNAI, ANNANAGAR ( near K4 police station)

                    26-12-10 First time goes to samsung service center (chennai-Annanagar branch), They told me your battery is weak.. after that am buying new battery, within 2 days same problem..

                    29-12-10 second time goes samsung service center, they told ur battery is weak, u have to change.. am shouting them.. after they taken mobile for 3 days observation (they take 5 days), finally they give & says its working good condition..
                    same place, same time in 5 minutes mobile get SWITCH OFF.. finally they accept, yaa ur mobile mother board is weak, surrendered mobile for more than 15 days..

                    24-12-10 after they changed new motherboard.. works good just 2 days only.. again goes to service center, same same same they told battery weak...

                    2 day once they giving 1 battery for checkup.. (4 battery for 4 times within 1 week).. lot of ways am trying to complaint, BUT its no use..

                    after my shouting they accept to give " REFUND" of the mobile value.. (center incharge mr.mohan [protected], & mr.karthik [protected])
                    i relaxed, but problem till never end..

                    30-1-11 mobile surrendorred for RE FUND...(25 working days for cheque delivery)
                    15-2-11 am called service center for cheque, they told ur mobile is booked for "REPLACE" only, not refund... again am goes to service center, after only they give a form for "refund"...

                    (15-2-11 to 15-3-11) one month completed..

                    23.3.11 today also am called & BEGGED that service center, they told wait for another 1 week...
                    from the date of 15-2-11 till today they taken "37 days"

                    i was called[protected] for complaint, they give so-called head of the department number mr.Karthik[protected] daily am calling this number, the bugger never attaent my call.

                    What the is this?

                    worlds wrost rubbish words here.. (($%%^*&^&^%$#!#$#%^&^^&*^%^$^$^%#$@$@%$$%$^%$^#%$#))


                    N.Anbarasan,[protected]
                    samsung service number:- SL.No - RVLZ128762W, bill work order number - W.H.H.94
                    DEAR SIR,
                    THIS IS BALMIKI SHARMA.WE HAVE PURCHASE SAMSUNG HERO 3213 MOBILE FROM SPORTS KING BIHAR SHARIF, NALANDA-803101 ON 31.05.2011 . OUR RESIDENTIAL ADRESS IS JAMSHEDPUR, JHARKHAND. THIS SET ARE CHARGING POINT IS WEAK. KINDLY PROVIDE SERVICE IN JAMSHEDPUR, JHARKHAND AT THE EARLIEST POSSIBLE AND SEND SERVICE MAN IN THE FOLLOWING ADDRESS
                    BALMIKI SHARMA
                    SARASWATI ENGINEERING, B-20, 2ND PHASE, ADITYAPUR IND. AREA, ADITYAPUR, JAMSHEDPUR-831013 AT THE EARLIEST POSSIBLE


                    MB NO --[protected]

                    THANKS AND REGARDS
                    BALMIKI SHARMA
                    EMAIL [protected]@gmail.com
                    The ringer of my phone corby II(GTS3850) was not working so I went to the service center at sector 18 D Chd. I deposited my phone on august 6, 2011 there because they told me that it will take 1 or 2 days, but after 5 days they still did not repair the phone. I am quite dissatisfied with the service because for a small problem the service center is taking so much time.

                    rajesh rawat
                    [protected]
                    DEAR SIR, THIS IS SAURABH AGARWAL I PURCHED SAMSUNG WAVE 525 ON DATE 25-12-10 FROM MOBILE WORLD ANSARI ROAD BULANDSHAHR AFTER PURCHASE THREE MONTHS THE CHARGER IS FUSED &ON DATE 03-08-11 THE MOBILE IS STOPPED TO TAKE CHARGING & I GIVE THIS TO SERVICE CENTER THEY GIVE MY MOBILE ON DATE 10-08-11 AFTER RETURNING WHEN I CHECKED MY MOBILE I FOUND THAT HIS TOUCH IS DONING WORK VERY SLOW SIR I HAVE A VERY SHORTAGE OF TIME I HAVE DOING PROBLEM IN MY BUSINESS I HAVE NOT MUCH MORE TIME TO GO &GO SERVICE CENTER PLESE DO YOUR SERVICE BETTER &PLEASE CHECK MY MOBILE
                    THANKS
                    ADDRESS:-
                    SAURABH AGARWAL C/O
                    UMESH CHAND AGARWAL
                    MANDI GROSS GANJ
                    BULANDSHAHR
                    REGARDS WITH
                    SAURABH AGARWAL

                    EMAIL ID agarwal.[protected]@gmail.com
                    mobile-[protected], [protected]
                    Dear Sir,
                    I purchased a Samsung mobile handset at Srikakulam on 12.01.2011 (IME No. SCH-B209 for Reliance CDMA phone). Within six months only, the handset stopped functioning properly and started getting switched off very frequently. On August 20, it stopped functioning. I gave it to your Service Centre at Srikakulam on August 25 for repair. When I brought it home, it did not work even once also. Again, I contacted the Service Centre on 1st September; however, I was asked to bring it on the on the next day since it happened to be a holiday and so on September 2nd, I again handed over for repair (Work Order No. H-3230).. Today on September 8th, I was told that it has been sent to Visakhapatnam for repair. I am not sure how many days it shall require.
                    I request your good office to do the needful since it is nearly twenty days I am without my phone. It is a CDMA handset. CDMA handsets are not very common and so I am not able to insert the SIM to other handset.
                    I am missing many important calls. I am a senior University Professor and on September 5, the Teachers day, none of my many many students could send me their greetings or nor they could talk to me. They lamented later when they contacted me in my landline number[protected].
                    Once again I request you to do the needful.
                    However, I have no grievance against the Service Centre staff; they are extremely courteous and nice. However, I don't hesitate to comment that a Samsung product is not all that good.
                    Professor D K SARKAR. M.Sc. Ph. D.
                    email address:[protected]@gmail.com
                    Dear Sir,

                    THIS IS ASHISH SRIVASTAVA FROM JABALPUR I HAVE PURCHASED SAMSUNG CHAMP SINGLE SIM MOBILE FROM VIJAY MOBILE RANITAL CHOWK JABALPUR BUT AFTER 17 DAYS I HAVE FACING SOME PROBLEM IN MOBILE THAT WITHOUT CONNECTING CHARGER MOBILE INDICATE THE CHARGING CONTINUE AND WITHOUT CONECTING USE CABLE MOBILE INDICATE PC CONNECTING I CANT UNDERSTAND THAT MOBILE HAS DOING PROBLEM NOT COMPLETE 1 MONHTS.PLZ SOLVE MY PROBLEM..

                    ASHISH SRIVASTAVA

                    CELL-[protected]
                    hello i purchased samsung galaxy star 5282 dual sim from dilip mobile center bakhtiyarpur patna bihar but after 10 days i have facing some problems in mobile that charger baterry and hand set over heat low battery backup.Battery backup only 5 hours without use any application.I go to samsung service center in bihar sharif nalanda bihar but no better response.Please solve my problem
                    My contact number [protected]
                    Helpful
                    Found this helpful?
                    12 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vaishaligoyal
                      from Mohali, Punjab
                      Sep 20, 2010
                      Report
                      Copy

                      Address: Ferozepur, Punjab

                      i bought samsung mobile handset C3212 dual sim type on 18/09/10. this set hangs 15 times a day. i gave it to authorised samsung repair centre. he changed its pcb and returned next day. but the problem remains the same. i want its replacement. i am very frustrated. kindly help. the IMEI number of my mobile is [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ashisguha
                        from Kolkata, West Bengal
                        Sep 19, 2010
                        Report
                        Copy

                        Address: North 24 Parganas, West Bengal

                        SAMSUNG BIO FRESH DOUBLE DOOR 220LTR PURCHASED FROM 2004. DOOR HANDLE BROCKEN FROM 2007.HEAVY WATER ACCUMULATION IN SIDE STARTED FROM 2008.SEVERAL TIMES INFORMED THROUGH DOCKT. SYSTEM SARVICE STAFF ATTENDED BUT COULD NOT STOP WATER ACCUMULATION AND ALSO TOLD DOOR HANDLE IS NOT AVAILABLE .BETTER YOU RELACE BY NEW ONE.IF THIS IS THE VIEW OF RENOWNED COMPANY WHAT A CUSTOMER CAN DO.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pankaj sharma100
                          from Mumbai, Maharashtra
                          Sep 19, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Faridkot, Punjab

                          dear sir i want ur attention about very poor service provided by samsung care (arora care faridkot)....................................................i hav bought samsung corby mate gt b 3313 from faridkot on 17-5-10 and after one month some problem occured in earphones .i went 2 care cente.......the care exective told me that the earphone will replaced between 15 days as earphone was under warrenty..............and register the complaint but after that there was no response from their side.I hav visited many times 2 care center but they always lie 2 me...........and now they r not receiving my call....so i requesting u 2 please take immediate steps amog them and solve my problem......my complaint has reached a time period of about 3 months....hoping u will satisfy me......

                          yours sincerely
                          pankaj sharma ([protected])
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          very poor service
                          My samsung c3200 monte bar has a problem with the internet setting i m customer of loop mobile plz send me internet setting
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rajan taneja
                            from Noida, Uttar Pradesh
                            Sep 19, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Central Delhi, Delhi

                            I own a Samsung Microwave Oven Model No. C 100F / XTL purchased in January 2003. Recently, its PCB part developed a snag which can only be set right by replacement. I registered a complaint with the Customer Care (Complaint No. BP[protected] dated 7.09.10). The service engineer visited our residence and dignosed the problem with the PCB part. Unfortunately, since then nothing has happened as i have been told that the said part is out of stock. Repeated follow ups too have yielded no return despite me going to the extent of trying to reach the Store Incharge of the Naraina Service centre.

                            I would kindly request your intervention to get the same resolved at an early date.

                            Rajan Taneja
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            samsung microwave oven-c100f — bad service

                            I made a complaint regarding some problems in my microwave.But,so far,nobody has come to see it and no attention was paid.complaint was made weeks ago but no service is still provided.Provide support as soon as possible.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mk sarkar
                              from Hyderabad, Telangana
                              Sep 18, 2010
                              Report
                              Copy

                              Address: North 24 Parganas, West Bengal

                              Dear Sir,
                              You will appreciate to note I and my family are in use of Samsung mobiles as many as four (4) numbers out of which the mobile bearing model no: GT-S5603 and serial no: RW2SA47575F has become defective and duely given to your authorized service center OPTIMAL SOLUTIONS, BARRACKPORE, KOLKATA-700122.

                              It is unfortunate to note that the service center I am deprived of using the reputed Samsung mobile. I therefore request your intervention / instruction to your service center for repairing / replacement of the mobile hand set at earliest in order to retain the reputation of the company. I shall be thankful for your early action. Your reply is eagerly awaited.
                              email: [protected]@rediffmail.com

                              Regards,
                              Mihir Sarkar,
                              Barrackpore, kolkata-700122
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Ganesh Ramalingam
                                from Chennai, Tamil Nadu
                                Sep 18, 2010
                                Report
                                Copy

                                Address: Tamil Nadu

                                Hello sir/madam,
                                I am complaining about my mobile manufacturer (Samsung Corby Pro -GT B5310) who gave me a defected handset when i bought this on 28th April 2010 which had its features like touchscreen malfunctioning so i went to their service center and gave it for service more than two 3 times after that they told they were unaware of the defect in it so they assured for a new handset and gave me after two weeks with lot of formalities for it. Then i got my new Handset and exactly one month after i am getting the same problem again... i don't know what they have did i feel they returned my old defected one again to me... i am tired of going to their service centers ... Spending nearly Rs 11000 i haven't got anything worth from them. I need a solution for my problem. I lost many important calls when the phone got malfunctioned and did not react to my actions. So i kindly request you to take some steps regarding my issue with them. I want them to pay back atleast for my handset which is just 5 months old and has no value. please help me...
                                +1 photos

                                Samsung Mobiles India — bad product

                                My friend bought Samsung Galaxy I7500 Android system mobile for 15000 Rs 10 days ago.
                                Battery claimed to work 450 hrs standby and 10 hrs talk time.
                                In reality it doesn't stands even 8 hours standby and 1 hr of talk time

                                Company refuses to put ears to it takes back product or gives new one.


                                SAD story!!!!!!!!!

                                Samsung — Mobile is failing to start

                                Sir
                                Samsung mobile is currently the best mobile maker in the world. So after a thorough scrutiny, i purchased samsung galaxy mobile model no (GT-I9003mKDIEU). After 2 months of its uses, it failed to start one day, i reported immediately to my nearest service centre (Universal Services Samsung exclusive Services, Shyam Nagar 3/256, Aligarh, Uttar Pradesh-202001, India). at first they told me that they will fix my problem in a day but even after 10 days they did not pay any heed to my problem. I am very much distressed at their utter poor customer service, it also caused a lot of time wastage and mental harrasment.
                                With much despair i am now writing to you as a last resort. I heared a lot about good rapport of samsung and its extremely quick services but my own life experience is far from rality.! So plz solve my camplaint as soon as possible.
                                Thanking you in anticipation.
                                Ehtesham Waquarib
                                Owner of Samsung Galaxy (Purchased from Arpan Musico, Aligarh, UP-202001, India).
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dinesh gurukhudde
                                  from Aurangabad, Maharashtra
                                  Sep 18, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  sir i lost my samsung guru E-1410 mob handset IMEI NO-[protected]at Aurangabad Maharastra India, on date[protected], at time 01pm


                                  i had a relince sim in the handset num is [protected]...

                                  pl do some needful to trace the mob because i have very important contact num in mob upto 800 friends and family member...

                                  and very personal msgs

                                  pl trace the mob and let me know on this mob num-[protected],,

                                  [protected],
                                  or on my email- [protected]@yahoo.co.in

                                  i wl be very thank full to you pl use your power of knowledge to trace the mob phone..

                                  thanks sir......
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  samsung -E1410 — mobile missing

                                  I Avinash R.Arake purche a samsung E1410 mobile on 13 April2009 and missing date is 19th April2009
                                  IMEI NO-[protected], SIM CARD WAS AIRTAIL NO IS -[protected]
                                  S/N-R8VS392181L

                                  PLEASE FIND OUT MY MOBILE IF YOU CAN
                                  THANKS
                                  AVINASH R.ARAKE
                                  my samsang mobile is missing
                                  model no : SGH-m 610
                                  imei no:[protected]/9
                                  missing date:today morning.27/04/09 at 05:00 am
                                  PLEASE FIND OUT MY MOBILE IF YOU.


                                  THANKS
                                  my samsang mobile is missing
                                  model no : SGH-m 610
                                  imei no:[protected]/9
                                  missing date:today morning.27/04/09 at 05:00 am
                                  PLEASE FIND OUT MY MOBILE IF YOU.


                                  THANKS

                                  Samsung E1410 — Lost my mobile

                                  I lost my Samsung mobile in Mumbai whose model no. is E1410

                                  It has mobile tracking system.

                                  Please let me know, how can i recover my mobile.

                                  Please help...
                                  pls give ma mobile idea no:[protected] 05/01/2010 samsung 1410 model night
                                  around 9.30 pm busstop i am going bus inside going mobile missing
                                  akash kamra
                                  my mobile missing samsung s3310
                                  my imei no. [protected]

                                  PLEASE FIND OUT MY MOBILE



                                  THANKS
                                  Helpful
                                  Found this helpful?
                                  7 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kdsurendra
                                    from Pinjaur, Haryana
                                    Sep 18, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I have purchased Fully automatic washing machine 2 years before,now it has got repaired,i searched for samsung authorised service centre from website ,i found ITEL Services,Banashankari-2nd stage,i contacted them and took the machine for the repair and they told within one week it will be repaired.we contacted them after one week,they told drum has defective it has to be be replaced,we agreed to replace it.after that they kept the washing machine for one month withour repairing it and gave answer drum is not available etc.,.i brought back the machine from that ITEL Services centre and given for repair for other repair center,There I Very much shocked that some parts are removed and theft by ITEL Services, Parts like presurre sensor switch,Aluminium Belt for drum,under panel and lot more.we asked regarding this immediately with ITEL Services but they are not responding properly. i dont where is problem whether with ITEL Service or SAMSUNG Company giving authorisation for this kind of people
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      F
                                      faazeldastani
                                      from Delhi, Delhi
                                      Sep 18, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: West Delhi, Delhi

                                      hi,
                                      i have called up samsung customer care 10 days back to collect my samsung ac as there was some problem in cooling,,after calling up for so many times finally samsung engineer comes and inspects the ac and then later in eveng my ac was picked up from my place in vikaspuri on 15-09-10 and today its 18-09-10 and am calling samung service centre since 2 days but thy just say that we hv mailed the concerned department and they will call you.till now i havent received any call from them and since morning i have been calling them they just say we will arrange a call back or rather say me to call they customer services as they have sent my ac over there..its not my responsibility to call SAMSUNG'S authorised dealers and check about my ac but still i called them and spoke to them regarding it..when i called up SAMSUNG authorised dealer called GLOBAL SERVICES address rz-8 mahindra park pankha road uttam nagar new delhi 110059. mobile num [protected] email id [protected]@yahoo.in..the staff here were ill-literate and used foul language,they dont have basic manners how to talk to a client..since today morning i have been calling here and talking regarding my ac but didnt get any response inspite the person i spoke to says ''dont bother my boys and dont disturb by calling again and again""..AFTER ALL THIS I AGAIN CALLED UP SAMSUNG CUSTOMER CARE WHERE I HAVE INTIALLY CALLED UP..COMPLAINT NUM IS [protected]..here at customer care executives say me there cant do anythng regarding thz and says will arrange a call back from senior person..this is the patent line they use..AM STILL WAITING FOR CALL BACK FROM ANY SAMSUNG'S EXECUTIVE..AND WAITING FOR MY AC.

                                      I WOULD BE OBLIGED I[censored] LOOK INTO THE MATTER.

                                      REGARDS
                                      FAAZEL DASTANI.
                                      [protected]
                                      [protected]
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Samsung — bad customer response

                                      no respoonse from any side of the samsung dept.
                                      This is the worst expereiences i ever had with samsung product.in future i will never by any product from the samsung company. and i will inform others to their bad product and bad serices.

                                      Amit kumar jha
                                      [protected]
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        alex raj
                                        from Jodhpur, Rajasthan
                                        Sep 18, 2010
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Varanasi, Uttar Pradesh

                                        I GIVE MY MOBILE TO YOUR SERVICE CENTRE ON 04 08 2010 TILL TODAY[protected] MY MOBILE IS NOT RETURNED. THIS IS THE FOURTH TIME I DID GIVE MY MOBILE TO YOUR MALDAHIYA SERVICE CENTRE THEIR SERVICE IS VERY POOR

                                        KINDLY TAKE SOME ACTION IMMEDIATELY

                                        S. ALEX AMALRAJ
                                        ([protected])
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit