Samsung India Complaints & Reviews

I have lost my Mobile handset today afternoon at 12pm near my residence. After calling the phone It rang first & then somebody was disconnecting then it went switched off. kindly help me out to trace the handset ASAP. Tried Samsung website but it is filled with complaints & no solutions are given. Kindly help me out.
Samsung Monte S5620
EMEI No.: [protected]
Purchase date: 15/09/2010

i lost my samsung chat335 with [protected] airtel sim card in pantnagar, 29/05/2011 at 7.30pm.
please find my cellphone and contact me at [protected].
name- Niranjan Singh Chauhan, g.b.pant university, pantnagar. Distt- U.S.Nagar

DEAR SIR MY MOBILE PHONE IS LOST SAMSUNG CORBY PLS FIND IT WHEN YOU FIND IT CALL [protected] FOR INFOM MY MOBILE IME NO IS 358040/03/358329/9

lost my samsung mobile phone with imei no. - [protected]

SIR I have lost my samsung mobile, Whose IMEI no. is -[protected]. i have also lodge a gd but no responce of police in this matter... so sir please trace my phone or block it...My name is Rakesh, mob no is - [protected], [protected].

i have lost my mobile phone . its IMEI number is[protected]. i want the phone to be blocked asap

...

Sir,
Subject: Lose of moile phone
My self Rajendra Prasad Maurya living in Noida Sec 58 Utter pradesh,
i have lose cell phone modle number Samsung Note 2, lose date-22/10/2014 at metro station chandni chowk, mobile no- [protected],
and IMEI- [protected]
i humbly request to you check mobile location, request search my mobile phone.
EMAIL-ID- rajendra.[protected]@gmail.com
Mobile nO: [protected]

Samsung Glaxy A3 lost.
IMEI No.[protected]

Samsung mobile x700 — Battery not available

I purchased the Samsung X 700 hand set last year from Bhopal, Now I required the battary for the same, I had tried at many places in Bhopal including their service centre.
Everybody told me clearly that now this model is discontinued by company, so forgot about the availability of battary.
I think I have to take support of Consumer protection act, because they are clearly ruled out the possibility of getting battary for the same, Today I had checked entire electronoc market of Banglore but its also same reply.
My mail ID is [protected]@tmtl.co.in

Samsung Mobile — Battery not available

I have been searching battery for my samsung model D600E.
everytime I get same reply. battery ordered but not arrived. please help us. [protected]

WE BUY A SONY ERICSSION J120I ON 29/09/2008 FROM GYAN MOBILE RJPM LKO. AT THIS TIME WE GIVE THIS SET TO SERVICE CENTER ON 10/07/2009. TILL NOW WE HAVE NO INFORMATION FOR THAT SET. WE REPLACE THAT SET. THAT SET WAS USELESS FOR 2 TIMES

AS ABOVE

AS ABOVE

AS ABOVE

that's why in within 11 month..the Exide..customer care didn't gave me any recipt or acknowledgement of coming & complaining...the company internal Policy to cheat


http://www.consumercomplaints.in/complaints/samsung-mobile-x700-c117392.html


Your
Transaction no. is [protected].

Immediately contact & replace my Mobile..it's hard earning..its u only passes on the time...stop False Add

Samsung — not availability of battery

There is no space where i can purchase the original battery of my original phone samsungE730.
All the sgh service centre as well as sgh care r reject my purchase order.there r no stock in anywhere still 3 months.
THANKS TO SAMSUNG FOR THEIR good SERIVCE.
so now i want to tell to all my readers that dont purchase any samsung product

DONT PURCHSE SAMSUNG PRODUCT..BCOZ AFTER THE PURCHASE, THERE IS NO SERVICE OF THEIR SAMSUNG PRODUCTS...
THANKS TO THEIR poor SERVICE..

MANAN SHAH-[protected]-AHMEDABAD-GUJARAT

dear sir,

kindly inform the above battery issue to samsung india higher officials for their responce is possitive or not ., samsung company has to provide batteris for sgh x700 model mobiles that is their responsibility, otherwise they must have to supply the new mobile phone which is availble batteries in the market, .
with regards,
n.jayaprakash,
[protected]@yahoo.co.in

Samsung Mobile — Battery problem in new mobile

I am from Bhopal. I have purchased a samsung mobile C5212 from Mobile strore at New market on 25-Sep-2009 for Rs. 7000+. After 7-8 months of purchasing & using the mobile, i am facing problem with the battary as it get discharged very quickly, it hardly remain charged for 20min or so. This Samsung mobile company not at all provideing the quality to there costumers & i will suggest all the other mobile users, please dont buy any Samsung mobile from any where, as its cheating its users. This is clearly seen in my case i have purchased the mobile, used it for 7-8 months & now there is a big problem with its battary. I have submitted complaint on the Samsung website & called several time to the call center toll free number [protected] but it shows busy all the time & there is no reply in the mail too nor they have reached my on my given number. This is not at all expected for one of the top most mobile phone provide company.

I am from Lucknow (Uttar Pradesh ). I have purchased a samsung Corby mobile from Ganpati Mobile strore at Sri Ram Tower on 27-May-2011 for Rs. 10, 000+. After 7 days of purchasing & using the mobile, i am facing problem with the battary as it get discharged very quickly, it hardly remain charged for 3 to 4 hours or so. This Samsung mobile company not at all provideing the quality to there costumers & i will suggest all the other mobile users, please dont buy any Samsung mobile from any where, as its cheating its users. This is clearly seen in my case i have purchased the mobile, used it for 7 days & now there is a big problem with its battary. I have submitted complaint on the Samsung website & called several time to the call center toll free number [protected] but it shows busy all the time & there is no reply in the mail too nor they have reached my on my given number. This is not at all expected for one of the top most mobile phone provide company. my email add.- khan.maz.[protected]@gmail.com

SAMSUNG SHOULD IMPROVED SERVICE

What do you mean by battery backup problem, internet sharing problem etc??
Please elaborate.

And the software update part is kind of a problem as i[censored] google around you will find a lot of people have tried and failed to update, so i suggest you wait and see what happens.

Hindi language may or may not be included in ANY future update as samsung never promised inclusion of any Indian language with the phone, so I'm afraid you have got to stick with English if you want to continue using this phone.

Thanking you,
Aditya Venkat

Samsung Mobile — NETWORK ,BATTERY BACKUP PROBLEM ETC

Dear Sir,

This is to inform you that I had purchased a new mobile hand set from M/s Gulson Electronics ,Hamid Gate, Rampur vide their bill no. 2814 dt- 18.06.2011 after few days hand set got some problems in it mainly network problem. I had also contacted to your service centre but the problem is not solved yet. My handset is with your service centre M/s ZARA TELEVENTURES , Shah Market, Opp. Super Market, Shauqat Ali Road, Rampur U.P. Vide complaint Dt- 13.09.11 and I want my set to be replaced by you organisation Samsung with a new mobile phone . It is highly obliged .

Looking for an early actions response.

Thks

Waseem Ahmad

Contact Mobile No. [protected]

Samsung is a very quality consious and customer friendly company.I feel the problem will be defietly resolved by company.

Samsung Wave 5333 — poor service

SIR
I PURCHASED SAMSUNG MOBILE 5333IN MAY BUT FROM DAY ONE IT STARTED GIVING PROBLEM.FINALLY ON 26 JULY THERE CAME A MAJOR FAULT IN THAT.THERE WAS SOUND PROBLEM IN THAT. I GAVE THE SAME FOR REPAIRING ON 28 JULY AT TECHNO CARE NOIDA BUT TILL TODAY I HAVE NOT GOT MY MOBILE.i visited many times there at TECHNO CARE SEC 29 AND WAITED FOR LONG HOURS BUT I DIDNT GOT MY MOBILE.THEN THEY GAVE ME NUMBERS OF THEIR SENIORS BUT ONE NUMBER WAS SWICHED OFF ,ONE WAS NOT EXISTING.MEANS THEY HAVE NOT UPDATED THE NUMBERS OF THEIR HEADS ALSO.EVEN I DIDNT GOT ANY CALL FRM THERE.I REGULARLY MAILED AT CUSOMER SUPPORT BUT THEY ONLY USED TO WRITE WE R SORRY .NW I DNT WANT MY MOBILE I NEED MY MONEY BACK OR I WANT NEW MOBILE SET

PATHETICCCCCCCCCCCCC SERVICES

SHAMEFULLLLLLLL

It's extremely unfortunate and disgusting that Android has ignored Hindi compatibility for Gingerbread 2.3.3 .... how can they be ignorant about the fact that every Sixth person in the world is an Indian and directly being affected by the Indic languages portability in the modern mobiles or electronic gadgets!

After long wait of at least seven months, I purchaged a Samsung Galaxy S2 on 5th June 2011. Its a Gingerbread OS 2.3.3 phone. But I got shocked to know that it doesn't have Devnagri compatibility. I tag it a slap on the face of Indians specially those Hindustanies who are working with Google or Android or even Samsung! Shame-Shame!
Indian languages are not in the list but there are many others are there which is hardly a language of few million people! Clearly a pathetic approach has been adopted against 121 billion people!
Only remady to this issue would be the IMMEDIATE upgradation of the OS 2.3.3...!
MAY THE GOOD SENSE PREVAIL..!

It's extremely unfortunate and disgusting that Android has ignored Hindi compatibility for Gingerbread 2.3.3 .... how can they be ignorant about the fact that every Sixth person in the world is an Indian and directly being affected by the Indic languages portability in the modern mobiles or electronic gadgets!

After long wait of at least seven months, I purchaged a Samsung Galaxy S2 on 5th June 2011. Its a Gingerbread OS 2.3.3 phone. But I got shocked to know that it doesn't have Devnagri compatibility. I tag it a slap on the face of Indians specially those Hindustanies who are working with Google or Android or even Samsung! Shame-Shame!
Indian languages are not in the list but there are many others are there which is hardly a language of few million people! Clearly a pathetic approach has been adopted against 121 billion people!
Only remady to this issue would be the IMMEDIATE upgradation of the OS 2.3.3...!
MAY THE GOOD SENSE PREVAIL..!

Incapability of Galasy S2


After using the iPhone for four years, now I'm using the S2 since last 48 days. I’m of the view that majority of web reviews are stage managed and mainly focusing on the hardware side of the device. So, here is my review as a normal user, who mainly appreciates the functioning side of the device. I’ve compared the S2 with the iPhone mainly on angle o[censored]ser Friendliness. Off course, S2 has many better features but iPhone is better to use on the day to day basis. Hopefully my feedback will help Samsung to improve this much hyped product. Till now, I have experienced the following short comings or the incompetency in S2:

A USER’S REVIEW OF GALAXY S2

1. Start from the shop… Samsung is unable to provide you a Screen Protector in the box of S2! It’s a must accessory and would cost them a very meager amount. Protector is NOT or easily available in the market even if you are ready to pay for it additionally. Samsung should make it mandatory for it self to provide a Protector for all type of its mobiles. 2. The S2’s mobile case is the next bad thing a buyer is noticing at the time of purchase! It has a great designing bug! Samsung has absolutely ignored its user friendly quotient! I failed to use it even for a minute and rejected it at the first stance! Not because of its material but the reason is its design. What a poor lady hand purse type of shape, inconvenient to keep it in pocket and keep out from the case to use every now and then!

3. Now, the operational part of S2…

Samsung is not providing the Hindi Compatibility. Why? Android 2.3.3 is very much supportive of Hindi, which is the national language of 1.21 billion Indians! But Samsung ignored Hindi in its Indian market version also. You may recall that while Froyo (2.2) only had support for 26 languages, Gingerbread is empowered with a whopping 57 languages. Hindi, India (hi_IN) is very much there in this extended list of supported languages of 2.3.3! Then why Samsung's S2 is deliberately NOT having Hindi Support? Its note worthy that the Samsung is enjoying a large foot print in the Indian market. Yet, they ignored Hindi. Only God knows why! At least professionals at Samsung Support India don't have any guess about this apathy! HINDI COMPATIBILITY SHOULD IMMEDIATELY BE PROVIDED BY SAMSUNG IN S2!

4. I’ve found that there few more bugs with the S2! First is with the built in GMAIL App. You can NOT copy anything from the attachments of your Gmail account using this App, be it of any type of file! You will witness similar COPY/PASTE failure with majority of materials while moving through the built in Google browser. Google's Transliteration (not the translation) Tool is also not working in its own browser! Samsung needs to find out a remedy of it. It requires immediate resolution from Samsung or Google or both.

5. With S2, you will confront with similar COPY/PASTE problem elsewhere also. For example: suppose you want to send two or more contact numbers of one person from your address book which are stored under one contact to some body else through SMS. Then you can’t do this without copying each contact number independently to the note pad and then to clipboard of your SMS protocol, that too, only after going in EDIT mode of the contact. This is quite tedious route for such top end smart phone from Samsung and needs betterment!

6. In the SMS protocol of S2, there are few bugs also! Suppose you receive a long SMS from someone. S2 will show the full text in your mobile. But if you want to forward this lengthy SMS to someone else, then the whole text of SMS will first convert into a Multi Media Massage (MMS) and then it (the SMS) will be sent to the recipient as an MMS. Now, your SMS thread will show it as SENT and but the receiver will NOT get this SMS (Converted into MMS) in their ‘In-box’. This bug also needs to be solved on priority by Samsung!

7. Its note worthy that the iPhone can send a SMS o[censored]nlimited characters. And when the limit of an SMS exceeds, the remaining text moves to the second or third or fourth or fifth packets, but never hesitate from sending the long SMS. The Charges for long SMS will be decided on the basis of these packets by the service provider. This is desired in the S2 also. Long SMS converted into MMS may save the cost for the sender by that is waste as the recipient is not getting the MMS in all type of mobile handset. If you want, you may develop an option for MMS or SMS before sending but please empower the S2 for sending the long SMS.

8. There is one more issue with regard to forwarding of the SMSs. Suppose you have five SMSs in one Thread of your S2, and you quickly wanted to forward Two or Three of them to some body else. Then you can not select these Two/Three SMSs to be copied to your Clip board in one stroke and then send it as a combined one! This feature is available in the iPhone but not in Samsung’s top end mobile S2. In S2, one has to Copy/Paste these selected SMSs one by one. Samsung/Android should try to develop these user friendly features and update the phone as soon as possible.

9. In your built in Weather update feature, one can just get the updates of 10 cities. I believe, iPhone is not having any such limit! Also, in this nice App, there shall be feature of auto update at the defined intervals.

10. S2 is having a NICE feature of Black Listed numbers for calls and SMS. But its capacity is quite small. It was made large if not unlimited. 11. Now, the design part of S2… Location o[censored]SB port for charging the S2 is also not designed at the user friendly place. Its top location like of the Galaxy S is perfect. That gives us perfect grip to carry on the use of device while keeping it in hand and also charging.

12. FM Radio is a good feature of S2. But it has a handicap with it too. It’s unable to work without the headphones attached to it. I can understand that the headphones are working as an antenna for the device. But it means that one should always carry the headphone in pocket! Suppose, you missed it at your home or in office or in your car and after a while you want to listen the Radio then you can’t do it. In technical term this may not an issue but from user’s point of view it’s a lacuna. This could have been avoided at the design stage by compromising a little more weight and slimness of the device. Probably, this might have led to some antenna radiation issue also and then a better hardware solution would have been developed by the R&D experts!

In conclusion, may I submit that in spite of having several new features, S2 is not better then an iPhone especially in term o[censored]ser friendliness! Samsung is supposed to come out of these challenges! Will the Samsung care?

Lastly, I feel sorry for those professionals who are working in Samsung India (Support) that they are very severely handicap to serve the patrons better..! I extend my sincere sympathies with such people who bear the pain of being so much dependent on their Korean masters..! All of them had told me that my concerns are genuine but can only be rectified by the Koreans and hopefully by the time next update will be released. But most unfortunately they have NO idea that how much this may take!

Regards,
Mukesh Kumar Singh
Assistant Editor, Zee News, India.
M +91 [protected].
[protected]@gmail.com

Description of my handset:
Samsung Galaxy SII Model No: GT-I9100 (Version: 11.05.20.01).
Browser: Google.com
Baseband Version: I9100DDKE4.
Kernel Version:2.6.35.7-I91100XWKF3-CL276555 [protected]@DELL101#2
Build Number: GINGERBREAD.XWKF3.
Current Firmware Version: PDA: KF3 /PHONE: KE4 / CSC: KF3(INU).

Firstly i fail to understand how can the browser you use be google.com. Anyway since the S2 is a phone i.e a piece of hardware reviews will tend to be focused on the hardware side. If you wanted to check the software side...you would have to check the Android vs iOS battle. A person using a Samsung Galaxy SII cannot be termed a "normal user" as he/she is expected to have some knowledge of phones or technology in general. A "normal user" is expected to look at either BlackBerry or iPhone in this case as they are "incompetent" at using slightly complex phones.

1)The screen protector is not usually bundled with any device as it is not essential and might be subjected to wrong installation by most users. It is easily available in any decent mobile showroom if required.
2)In other countries there is no case bundled. Want a functional case? Then have a look at cases from casemate etc. The stock case it designed to protect screen and camera lens from being scratched and some mild protection and for that, it's more than enough. Competitors don't even provide a case so kudos Samsung!
3)Hindi compatibility is not required in this kind of a phone as less than 1% of India is the targeted audience only 40% of the country understands Hindi (which means 1% of 40% which is a meager 0.4% and not all of them will buy an android!) and Hindi is NOT the national language, it's just one of the official languages. (check the Constitution please!)
4-10) Agreed.
11) I don't see a problem with the multi-function port being located below. Even if it was located on top it'll have it's share of problems. So the position is insignificant.
12) I doubt if ANY phone in the market has a radio that works without plugging in the ear-plugs. If they do, then either they are pretty low-end or made by some Chinese manufacturer.

In conclusion, may I please submit that the iPhone is indeed better in terms o[censored]ser friendliness and it didn't even have copy paste till the the 2nd installment of the iPhone was launched and it's not even half as powerful or feature rich as the S2. So Samsung wont care!

Lastly i feel sorry for people like you who continuously nit-pick about these phenomenal phones while being incapable of enjoying the good stuff the phone has to offer. Every phone will have glitches at the beginning and will eventually be ironed out. The Koreans have done a fantastic job at making a smartphone this good, so good in fact that some PEOPLE find it bad!

So Samsung just get some of the above mentioned bugs out and you will have one of the best phones to sell on the market. Not surprisingly you have already sold more than 3 million of 'em while PEOPLE who find android un-user friendly can go back to the old NOKIA 3310/1108 days when phones were more user friendly.

Thanking you,
Aditya Venkat(I'm an Indian too by the way!)

Samsung galaxy S!! GT-I9100
Browser: Android Stock ( How can my browser be google.com??)
Current firmware: PDA: KE8 /PHONE: KE2 /CSC :KE2(INU)

Dude what's up with your English and by the way world population is yet to touch 7 billion, from where did you get 121 billion? I[censored] are saying Korean, Japanese etc are language of a few million, you are CORRECT but if you check the company's sales figures more than 50% of the sales is from these countries and less than 1% is from India. So i think some common sense has to be called for here. 70% of our country is in poverty and you are saying hindi must be included! Less than 0.1% of our country is even THINKING about buying this phone...

Aditya Venkat(I'm an Indian too!)
Proud owner of a Samsung Galaxy SII GT-I9100

Dude what's up with your English and by the way world population is yet to touch 7 billion, from where did you get 121 billion? I[censored] are saying Korean, Japanese etc are language of a few million, you are CORRECT but if you check the company's sales figures more than 50% of the sales is from these countries and less than 1% is from India. So i think some common sense has to be called for here. 70% of our country is in poverty and you are saying hindi must be included! Less than 0.1% of our country is even THINKING about buying this phone...

Aditya Venkat(I'm an Indian too!)
Proud owner of a Samsung Galaxy SII GT-I9100

Dear Aditya Venkat ji,
It’s quite pleasant that you are fully satisfied with your S2. But does that mean that others should not have their opinion about the device? You have every right to disagree with my observations. Propagate as much as you can about the magical phone you managed to have and also enjoying. But keep in mind that you also agreed to point 4 to 10 of my review!
Why are you so annoyed with me by suggesting me to go for NOKIA 3310/1108! What empowers you to suggest in such a manner? Am I supposed to take your permission and guidance before going to have a mobile! I never sought for your advice either. Gentlemen are known to respect others be it even the opponent. And by the way, how can I compel you to accept that, "In conclusion, may I please submit that the iPhone is indeed better in terms o[censored]ser friendliness..."
You and Samsung must be extraordinary and genius, as both are, some how, against the taking into account of the Hindi compatibility for their top end and much hyped mobile, the S2! For me, Samsung is having a large foot print in the Indian market. They’ve officially launched S2 in Indian market. Therefore, they are supposed to come up to the expectations of each customer. I tag it as a perverted argument that the size of Indian market and Hindi demanding user is so tiny that hardly need to care about. Can we say that a state of the art type hospital should NOT care about the simple fever and flu of some of their patients!
I believe, in the S2 type of phones, one can expect everything! That’s what the manufactures are also, some how, projecting!
Lastly, I’m sorry for a typing error about the numbers of Indian (1.21 Billion) but this was clearly understood in the next line that every sixth person in the world is an Indian. And please go through the Constituent Assembly debates on the adoption of National/Official language of India, as Hindi. Understand the subject deeply and then comment as you wish fit. I’m totally against of imposing any language on any body. But (1) please try to know why our forefathers have chosen the word Official instead of National and (2) in my opinion, that article 343 of our Constitution has done immense harm to Hindi speaking states then to benefit them. See the poverty, unemployment and all the human indexes of these states. Unfortunately, very small population is really Hindi speaking in the vast Hindi heartland. There are hundreds of dialects prevailing here from generations for communicating among the local population. But then again, this Hindi (Hindustani, the language of our Hindi film and Hindi media) is India’s prime language of the country. You’ve every right to dislike it as much as you want! But why would you not like to see all Indian languages if you can have an option in your hand held device of more than 32k! You may ask for this, instead of going for those arguments of business sense, number of prospective buyers etc. We the customers are not suppose to worry about the turn over and market potential of these MNCs.
Take care..!
Mukesh Kumar Singh

Hi Mukesh,

I am totally convinced with your opinion.

I wanted to use Hindi for a sms as u have your own slangs and feel like writing in your Official/national language. Anyhow, you actually pointed out the relevant problems and samsung should be really happy to have virtual testing people for them. I had been facing almost all the above issues besides the heating problem of the phone. It gets heated like an iron and gets S.Of[censored]ltimately. I am feeling so bad, why I did a mistake by buying this only because of certain frills.My husband has been using iphone for long and totally contented with it. Samsung Galaxy S2's keyboard is also very messy, its not very easy to use if you compare with an iphone, though I had been thinking that its the new device so probably I will take time to adjust with it.
Its very good to look at but for me, I believe its lil broad and you get tired holding it for long without headphones.Samsung service center is so crowded and full of complaints. I had gone there twice but could not stand in the hospital like queue for more than 1.5 hours. I know, you are not from Samsung and can barely help me, but seeing the similar plight, thought of discussing with you. Another problem, sending contact in vcf format, don't know if only samsung ppl can receive it. No attachments can be copied either. Multi-function port seems to be a major problem if you use it while driving, you keep on rotating the phone as its very confusing to see which side is the front. I am also pissed off, just feel like having my money back and buying a second iphone in the home. My mistake bought a samsung product just on the face of it.

Description of my handset:
Samsung Galaxy SII Model No: GT-I9100 (Version: 11.05.20.01).
Browser: Google.com
Baseband Version: I9100DDKE2.
Kernel Version:2.6.35.7-I91100XWKF3-CL276555 [protected]@DELL101#2
Build Number: GINGERBREAD.XWKE8.

Very Sadly :-(
Jaspreet
jaspreet.[protected]@gmail.com

प्रिय जसप्रीत जी,
मुझसे सहमति जताने के लिए आपका धन्यवाद। मुझे अफ़सोस है कि आपको भी Samsung Galaxy S2 से वैसी ही मायूसी मिली जैसा कि मेरा अनुभव था। मैंने इस फोन से जुलाई में पिंड छुड़ा लिया था। मेरे फोन को कंपनी ने वापस लेकर मुझे पूरी रकम लौटा दी थी।
वैसे Samsung India के Customer Support में काम कर रहे ज़्यादातर कर्मचारियों के प्रति मेरी धारणा और अनुभव अच्छा है। आप भी support.[protected]@samsung.com के माध्यम से अपनी समस्याओं के निराकरण के लिए सम्पर्क कर सकती हैं।
फोन के गरम हो जाने के संदर्भ में ज़रा एक और कोशिश करके देंखे। उन Apps को बन्द करते चलिए, जिनका काम हो चुका है। एक वक्त में ज़्यादा Apps के सक्रिय रहने से भी फोन के गर्म होने और बैटरी की खपत के बढ़ने की समस्या सामने आती है। कोशिश करें कि हरेक एक-दो दिन पर फोन की Swich Offf भी ज़रूर कर लिया जाए। इससे भी performance में सुधार होने की गुंजाइश रहती है।
सस्नेह,
मुकेश

Bahot Bahot Dhayavad Mukesh ji, mai aapke jitni shud hindi to nai likh paogi cos of non compatibly of my phone :) Anyhow thanks for the suggestion, I don't use many application at the same time and switching off the phone doesn't seem so feasible and many people are facing this heating problem, anyhow thanks a lot. Feel like returning it, only this big screen attracts u...

Thanks a lot!!

God Bless !!
Jaspreet

प्रिय जसप्रीत जी,
फोन का गर्म होना भी एक बहुत बड़ी कमी है। इसे खतरनाक भी माना जाता है क्योंकि भगवान ना करे, फोन के ज़्यादा गर्म होकर बैटरी के फट जाने का जोखिम बना रहता है। बड़ी स्क्रीन की आड़ में ऐसी कमी या जोखिम को बर्दाश्त करना मुनासिब नहीं हो सकता। सैमसंग सपोर्ट से मेल-बाजी करके तो देखना ही चाहिए। बाकी आप खुद ही समझदार हैं।
सस्नेह,
मुकेश

Agreed Mukesh Ji,

Thanks so much for your support!! Doing the needful, no revert yet. Lets see.

Best Regards,

Jaspreet

samsung gt i9100 galaxy s2 — block my mobile

i want to block my moblie iemi no-[protected]
becz it was lost on vapi railway station .
contact no-[protected]

I had regsieterd a compliant in the companys website vide BP [protected] and call No. [protected] on 28-10-08. The techician visited and stated that a part was required.He came again on 30-10-08 with a wrong part. Thereafter there has been no response.

In addition, the company is showing repair complete in their website. On registering a new complaint on 04-11-08, no response. Also, website is showing call cancelled.

Request assistance please

washing machine is not working. spinning & washing are stopped.

date of purchase 14/02/2008, my machine model no. WF-F861EW / XRL,

FRONT LOADING WASSHING MACHINES. COMPLAINT 'D' ERROR

washing machine not working, because of power is not passing into the washing machine. i have already informed 3 times to the dealer. no response. plz contact my no [protected]. thankq

We have submitted the complaint of our two washing machines. Appointment of samsung service technicion was in last week( 5 Feb 2010). Still nobody has attended the problem.
We have registered our complaint through sansung custer care servises and have complaint number also.

i was purchased a washing machine of samsung .Now it is not working properly.i made a complaint on 29.3.10 for the same but there is no response from samsung company.

my washing machine is not working property. so please send engg. to solve the propblem

6-H, Praladh Bhawan
Ground floor, Shahpur jat,
New Delhi-110049
[protected]
Cont. Person Mr. Jagdeo Sharma

DEAR SIR,
THIS IS MM DASS HOME APPLIANCE SERVICE.CHENNAI, WE WOULD LIKE TO SERVICE YOUR MACHINE PROPERLY, IF YOU R INTRESTED PLEASE CONTACT KARTHIK:[protected]
THANKS REGARDS

my samsung washing machine fully automatic not working

Samsung India Electronics Ltd — Item Not Delivered

Sir,
I Mr.Joseph S Ghodke working as a Medical representative In Schering Plough Fulford.
I have received a Voucher of Rs.10000/-of Samsung India Electronics Ltd.from my company.
On 26.05.08 the Voucher was submitted at Vile parle Office for the item code no.CE1031L/28L(Microwave Oven)MRP Rs 11990/- along with the Voucher a Cheque of Rs.1990/- was also submitted with an assurance of getting delivery within 4 days.
Complete delivery address was also given.Bearing Recepit No.2865 dtd 28.05.08.
Inspite of contacting the office there was no response infact one person name Mr.Dinesh cell no [protected] was giving false assurance.
I hereby request to kindly look into the matter.

With Regard's
Joseph S Ghodke
[protected]

Samsung India Electronics Ltd — exchange my handset

maine is company se ek handset 17/07/09 ko leya tha jo 23/01/10 ko hang kar gaya tha.jiska work oder no 10MAP2307 hai model no SCH-F679 SERIAL NO 12B8028F HAI .WO abtak mera paisa return nhai kar rahe hai.or har din mujhe tahlawa de rahe hai.mai aap se request karta hu k is complain pe action leya jaye

Samsung India Electronics Ltd — DVD SMPS PCB 2GB

Overcharged for replacing SMPS PCB 2GB, pucca bill with service tax number not given and they are charging service tax for it. DVD was repaired with OMKAR SERVICES, Bhagwati Ashish, shop no. 5, Syndicate, Murbad road, Kalyan west, Thane 421301.

Dear Sir/Madam



Sumsung washing machine demonstration



on 19.05.2011 i have purchased samung washing machine from electronics, karjan. vill. Post Teh. Karjan

however till date no one has turned up to from the company for installation or demonstration . It appears that the dealer & sumsung demo centre is not interested in such petty things, because I have requested him many time. the demo centre is also making false promises only.


I, therefore, request you to arrange for demo / installation at an early date or taking back the washing machine.



regard.


Dharambeer Lalaram Yadav
State Bank Of India
Sinor Branch 01256
At Post Tal Sinor
Dist Baroda
Pin 391115
Mob [protected] / [protected]
mail id - dharambeer.[protected]@sbi.co.in

my ciontact details

Mobile: [protected].
name : bhargava

thanks for your response...
your area sales manger called me and requested me to contact the concerned service center.
but as i went to them they said actually we will verify the details and then we will intimate you soon till then please wait.after some time the person namely Naresh belongs to ameerpet service center said that sir it's the problem with the memory card sir but what actually the problem is not correct after some time i given some clearances to him.he also agreed with me that 'it's not the problem with card'.then i asked him what i have to do.after some time he formatted the card and entered the data it's working...
but now i am trying to add some other media the mobile is hanging.
--"see the main thing is today only i went to the service center and in the evening only it's not working and from this the people can understood how efficient people are working in Samsung service centers" ...
even the sales manager also not responded to my call today

i need hindi langwege in samsung c 6112 ...so pliz help me sir

Samsung Phone — no battery backup

i buy a galaxy pop handset at 25th sep 2011,but i didnt get the charge atleast for 3hrs after charging the phone

I agree they are the worst in providing services I had suffered 3-4 times and when we call them they say that contact the local service center.Pls avoid any samsung product

Hi,

Thanks for the response. Today, I went to the Samsung service center, just to find that nothing has changed. I had to wait for couple of hours for them to get me my cell, with a new "board". In a minute, i could find that the issue isn't fixed. Now, I am being told that its an issue with the display. I am not a satisfied customer anymore. I regret choosing Samsung.

regards,
Rakesh

Thanks a ton Team. It was great customer service from you guys. Also, thanks to Manu (Area Manger, Samsung - Cochin).


Rakesh

Can u tel me y mu Vodafone sim doesnt work?? It keeps saying Sim refreshing ... :((

ya samsung waveII also gving prblm to me also i purchsd in april n nw my fon hangs n touch prblm n da custnr centr ppl say dat da display prblm bt den i askd wht abt hanging prblm den dey wer nt havin ne answer means w spnd sixtn thousnd rups fr such fon ??? i wnt to knw wht is da procedure to replace n get new handset othrwise i m going to file complent against you dr. amit k[protected]

I have submitted my handset to the service centre four times in last 15 days regarding touch problem but each time they made a fool o[censored]s by making different stories , '

Eg - sir your card need to be changed , the part will come from the company after 5 days .... after one week they will return the handset by implementing new operating system , makes the customer stupid that the part is changed ,,,

first excuse -- Sir aap ka memory card kharab hai , i took it off same problem arise
second excuse --- sir your firmware is corrupted . Changed the OS same problem arise ,
third excuse --- Sir aap ka touch change kar to diya tha ....... lakin kya company itni ache hai ki naya touch k saath mera purana safe guard laga kar diya
fourth excuse ---- sir aap ka set ander service rha hai ...... touch ki problem may OS change ho rha tha ....
Are we stupid .................................. shame on samsung service centre ....................
Ab sabko yahi kehta hu KOI SA BHI SET LO SAMSUNG MAT LO ,,,,,,, i am sorry to say that ................................

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

i am not satisfied with samsung wave 2, i`m facing touch problem, right half of my touch screen is not working, its just 1yr 1 month phone . out of warranty and they r asking me to pay 6000, there is no warranty extension even though i want to pay .. iam really not satisfied with samsung smart phones


srinivas reddy . seenu.[protected]@gmail.com