Samsung India Complaints & Reviews

Dear Sirs,

I have bought Samsung B 7722 mobile handset in the month of October 2010 .Now I have a problem with the handset. Every now and then it restarts and then switches off on its own . Moreover it gets heated up because of this problem. Twice I gave it for servicing to their authrosied service centre in Anna Nagar and the problem still continues. If the handset is not replaced with a new one, I may not any other option...

I purchased four split AC's (Model: AS182TTANXTL) on 6th May 2010 from your authorised dealer M/S Mahavir Electronics, 10 Jayanti Market, M.I. Road Jaipur-302001 Mob: [protected] (Mr. Totuka (Owner) Tel:[protected] Sales Bill no: 43225.

I feel regret to inform you that in spite of a wonder product your dealers, installers & servicemen are spoiling image of Samsung, I request you to consider the following facts:-br...

Dear Sir,

I (G. Phani kumar) while travelling from Kakinada to Visakhapatnam by Non Stop Bust at 3.30 P.M. (IST) on 4th May 2011, lost SamSung C- 3200 Model baring IMEI number "[protected]" at Visakhapatnam bust stand. I request you to block my mobile IMEI number so that it is not useful to the theif.

Thanks and regards,

Phani Kumar G.

[protected]...

SAMSUNG DEALER AS WELL CUSTOMER SERVICE NOT FULLFILLED THE COMMITMENT
To
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19


SAMSUNG,Noida - Poor Service!

I made the unfortunate mistake of buying a Samsung LCD TV (D450 32 inchs) and have found your customer service to be unbelievably bad! Actually,...

i bought a samsung mobile wave s -5253 last month but nw google map is nt wrkin in it pls help me out pls!!!!...

I inserted the memory card into the sim card slot and immediately took it to the nearest service centre.
They coolly told me that the motherboard has to be replaced and would cost me Rs. 3700/- for a mobile which I bought about 40 days back.
The resale value of that phone which I have not even used fully as I have a blackberry storm is hardly 5000/-
I was sitting in the service centre for 1 hour and all the customers...

i just surfed the net for 1 whole day and found out that kies mini that is compatible with mac can only be used if i have a samsung wave.. well my request is please launch a kies version for corby pro B- 5310
that is compatible with macbooks... thank you

and please try and mention it clearly that a particular thing is useful for only one model of phone... i found it out after reading some small text on the website...

To,



Customer Support Services Manager,

Samsung Mobile

Samsung India Electronics Pvt. Ltd.

2nd 3rd Floor, Tower-C, Vipul Shah Tech Square, Sector 43

Golf Course Road Gurgaon-122009 Haryana, India



29/04/2011



Dear Customer Service Manager,



On 18th February...

I have purchased SAMSUNG AC thru distributor/seller CROMA / @ MULUND(W),MUMBAI about July 2010 with 1 yrs of service maintenance contract & 2-yrs. warranty paid to CROMA .
But, CROMA does not provide or deput for any maintenance services during the maintenance year. Upon calling rseveral times to CROMA, CROMA customer care instead instruct us to call another company with whom CROMA sub-contracted this works. we are facing problem...

Sub: Complaint against Samsung Note book- Model Code: NP-N150-KAO2IN
S/N: Z0TL93KZ300101L

R/Sir,

It is respectfully submitted that I purchased tha above said Notebook of Samsung Company from Bharat Enterprises Shop No.84, Shopping Complex, Phase-1, Model Town Bathinda-151001 vide Bill No. 417 dated 24/12/2010 of Rs.16500/- with one year warranty from Samsung company but from the beginning the...

1. Purchased Samsung S 8530 from Reliance Digital, Vasant Kunj at Rs. 16899.00 vide Bill No. PLU#[protected], dtd, 9th April, 2011, which was again expensive from any other market by Rs. 500.00. The replacement period was given by the Customer Executive if there is any need to change.
2. The set had problems from day as teh voice was going off time and again. When we called the Reliance Digital for replacement on the 7th day they...

i bought a samsung E2120 last year in the month of june. since then it is about the 4th time that the logo of my mobile is getting hanged. each time i get it repaired from the customer care, and then when i insert the sim, there is no network, and it gets hanged again in a few time. the man in the service centre says it is the problem with the hardware.
some even adviced me not to use samsung.
i did like to get my handset...

Dear Sir/Madam,

I had purchase one Samsung Mobile (Model No. S5620) on 16/05/2010 IMEI No. [protected] but within a week my handset stopped working and after visiting the service centre I was informed that there was a short circuit in the Mother Board. Intially the people at the service centre refused to replace the handset and they insisted on repairing or replacement of the motherboard only but after a long argument at...

We purchased 3 air conditioners from Samsung India Electronics Pvt.Ltd,701-702 Nucleus Mall,Opp.Police Commissioner Office,1Church Road,Pune-411 001.
through one of their dealer.
Our purchase date is december 30,2010 @ Rs 19500/- per air conditioner and the price on packing was Rs 16500/-(Out door and indoor unit).

We paid payment by cheques before delivery so we have to accept the material,but on asking the sales...

sir,
i have purchased a split ac of 1.5 ton from samsund brand. on 12.04.2011

and it was fitted on 14.04.2011. on that day only it is functioned.from the next

day onwards it makes a noice while running in the unit, i have compliened

the service dept ,and they give a request no:[protected]. but till now

ther is no response.

i am very disappointed. the great brand....

my mobile samsung c210 is getting switchedd off regularly i.e when i try to message and sometimes it automatically switches off .. I changed its battery also but still it has the same problem.. where will we get the new mobile battery(Model - SGH-C210) at Ernakulam
Sincerely,
Joy Thomas

Please Replay
My Address
Joy Thomas
Thareparambil (H)
A.V.George Road
Elamkulam
Ernakulambr...

Below is copy of mail sent to samsung customer care sent on 25 April 2011

Please refer your work order no ECS-C 335 dated 18-4-11.I had given my samsung phone for repair on 18 april 2011at your Nashik Thakkar bazar centre.the phone was locked and I was told that I would get it in half an hour.I have been calling the centre since last 4-5 days but did not receive any satisfactory answer.
I was at your customer care on...

I have logged a compliant with samsumg. Have given my mobile phone 3 weeks back but have still not recieved any feedback on the reapir date of the phone.
Conbstant follow up but not a single response from their side.Really surprising to see a Global company with such poor service standards and customer apathy.

Fw: [ANSWER]dissatisfaction with service






Hide Details...

I had bought a samsung A/C in 2009 in which there was a gas leakage problem just within one month of purchasing it. I called up the dealer for a replacement but he said he cannot do anything and we have to talk to the company.
I called up samsung customer care to get my A/C replaced but they said it can be repaired and not replaced also when i asked for their seniors no they just used to hang up my call and no response after that.br...

i purchase samsung corby pro GT B-5310 ONE MONTH back. i ahve used nokia 3230 mobile for last 5 years, i never faced any complaint or problem. but the useless company samsung is providing mobile hand sets with worst quality. the problems faced with the hand set as follows.
1. till today i am unable to connect samsung mobile to my PC.it is not supporting my pc. even after i searched for it on internet, there was no proper information.br...