[Resolved]  Samsung LED TV — power board

Address:thalluprampil, moodur, 679578, Malappuram, Kerala

I had bought a new Samsung Led TV from Doha,Qatar LULU HYPERMARKET but, after just one years finished it's power section is working and I complained to the Samsung and they arrived at home and asked me to submit the purchasing details but LULU HYPERMARKET did not give me any details of that LED TV. So When Samsung people arrived at my home and said that I need to pay like 7 thousands Indian rupees for the repair because I bought the Led Tv from outside! But, with that much money I can buy a new television here. So make sure next time don't buy any samsung home prodects ever and I have decided that already because when you buy their product they will give you more important but if something happen to their product they will kind of cheat you saying different reasons
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Samsung LED 26" — Not Working

Dear Sir

I have Purchase a Samsung LED 26 " on dated 10.01.11 Amount Rs. 26000/- Approx and Demo on that product on 21.01.11 , but this product not working from 26.02.11 and i have complaint about that on 28.02.11 , Service Engginer visit and say that Power product damag. but after that no body can change that part up to till day 04.03.11 , and now i want to replace that product bcz i have use this product only one month. i have call Company service Center Employee (Raman ) says "do any thing we are unable to replace the LED and replace the damage part in this and dont know how many time they take.

Now i request to company kindly replace the LED in this time because i purchase a new product and its part damage with in 1 and half month. but there is no positive responce on that side.

You are request to kindly provide the legal decision.

Thanking You


Jeewan Sharma
Chandigarh
[protected]

Samsung TV — board complaint

I have registed compliant against my tv ,one techian came to home and took the board yet it has not been replaced.pls act fast and resolve immtly.
Conact no:[protected].
Name :Terrence Dcouth.
Place:pandalur,The nilgirls.
Now, I don't have any problem with Samsung because they solved my LED TV issue with a free amount of money. They only needed my purchasing copy of the bill which I did not have when my Led tv stopped working.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information