Samsung Mobile — Defective Mobile

dear sir

I bought a new samsung star mobile as a gift for my brother on 24/03/2010 from Anmol watch company chandigarh .Within two days of buying the touch screen stopped working. I took it to samsung service center and they said they will have to replace the touch panel. Now sir this is new Mobile which bought as a gift for my brother and it was a huge shock and disappointment for him for it to go bad so quickly. Before buying the handset he was asking for a Nokia or Sony Erickson. But since i had such a high faith in samsung, i bought samsung. Now imagine the hurt and disappointment it caused for it go bad within two days. I asked the service center to give a replacement mobile as my brother is not ready to accept a new repaired mobile. they completely denied giving any replacement. the mobile is still at service center, in case if you do not issue a replacement , i will have a buy a new phone and gift it to my brother because i cannot give back this repaired handset to my brother. looking for a Speedy reply soon. hope samsung lives up to its reputation and make us believe in its efficiency of service

thanks and regards

Mobile[protected]
email [protected]@yahoo.co.in

Samsung Mobile — DEFECTIVE MOBILE

i have purchase a samsung corby plus at feb 23/10, after 3month my cell start hanging and get swicth off , i visited three times at your service center which is at cvil line jaipur , they said that your handset needs to get format and restore the software , in that process they have done a mistek and my mother board get dead , they did not respond on that regard when i argue with the service guy then he agree to repaire my handset , now after 5days i got my cell back but after one day of reciveing its agin start creating problam like getting hangged touch screen is not working properly etc etc,

i request you to pls kindly take the action on this regard , make it replace as its a manufacturing defect


pankaj mathur
[protected]

Sir,
I have purchased a Samsung DUO in Oct'10. onvery next day camera and some other functions are not working. It seems that it is a defective pice. I have given to a authorised service center in the twon, already two weeks passed and still the hand set is not repaired and kept in the service centre.

please suggest next course of action in this regard. Please also note that the mobile has been purchased from Vishakapatnam (AP) and I am staying at Sambalpur (Orissa).

Pl. help me.