Samsung India Complaints & Reviews

It is pretty Shameful to see that corporate like Samsung are falling short on their commitments.

I bought a Samsung Smart TV from Thailand, Model No. UA32ES5600RXXT with Serial No. LFCJ3DGCA01075L.

I paid an extra amount since it said that the box included the smart TV Wireless Dongle in the box, however when I opened the sealed box I did not find one. I am not too sure who I should complain to, however I plan...

Hello,
I purchased a Samsung mobile S-6102 in Sept. 2012 with 1 year warranty. Its Second Sim card slot was not functioning regarding this I went to Samsung service center(Samsung India Electronics Pvt Ltd., CC/28, Nehru Enclave Kalkaji, New Delhi - 110099) for My Phone repair. There I was informed that Sim card tray was damaged. For this Fault the customer care executive charged Rs. 360 saying that it is the cost of sim tray. I paid...

This is kind your request that i have bought a samsunng smart LED 3D TV (UA46ES8000) From Seven Wonders Electronics Tr.LLC, Dubai on 29th Jan,2013, but within few days after installation done by samsung technical person my TV is not working and i made online complain and the person came to my house and took photo of the bill of the purchaser. After few days he calledup and said your request for the replace of the power socket was rejected...

My Samsung Galaxy Note - purchased on 6the May 2012.
Since last 3 monthes :

Reference no. for my complaint at Samsung is [protected]

17 visits to service center since day 1.

2 motheerboards changed.
Screen changed.
Connector changed.
Software upgraded 5 times.
Data cleaned and re-installed.
Battery changed.


YET - my problem...

It is very shame for Samsung like a reputed mobile brand company that in your Customer Care Office did not have correct records about my Windows Mobile. Your Customer Care Engineer cannot track my mobile details from your computer records, where I already given all the details of my mobile. From me, your service engineer wanted to know all the service details with job id numbers. So you can understand that I have to share all the service...

I have sent the fridge to tirupur service centre, more than 10 days no proper reply, customer care is always wait, live chat is not proper working, service centre ph.number is not correct at samsung website. kindly all are update, my fridge have compressor problem, current comsumption is too high more 5 units per day. kindly take necessary action regarding quick delivery....

Dear Sir/Mam

My name is Geo Thomas On 2013 march 8 i have lost my phone with SIM, SIM Card number is: [protected] And My Communication Address is :-
Geo Thomas,
Magnum Network Support Pvt Ltd
Shraddha Building, Mistry Complex,
JB Nagar , Andheri East ,Mumbai Pin 400059
Contact Details:
Mob [protected]
Land Line :[protected]
Email: [protected]@gmail.com
br...

my samsung galaxy r got switched off suddenly. an dnot able to on .given to cervice center for repairing they said its mother board complaint .and i spend 7000 for new mother board .it got same problem again after repairing the mobile on next day.i replaced the mobile again to cervice center again...
and now they says that the want change motherboard again .................................i am having the doubt that weather the are...

Hi,

I purchased the Samsung LED TV less than 18 months back and there is a horizontal band on the top covering about 25% of the screen. When I raised the complaint at the service centre, the engineer says it will cost 25000 to repair the TV !!!

Cant believe such a pathetic product was sold to me and that this issue has been occurring since 15 months of the purchase.

Please help me sort out the...

Shah's Delivery and Customer Service not satisfactory
I bought a refrigerator and an microwave oven last sunday (March 3rd 2013)
1. Both were supposed to be delivered the very next day, but they were late on their delivery
2. The refrigerator was mis-handled by the delivery person. It was not carried vertically as instructed in the box cover.
3. Misguided us with improper instructions while installing the...

i am using samsung mobile,my mobil no is [protected].,my name is sony thomas,but from afternoon it was not workink,asking for puk number,ple provide as soon as pooible.
thank u,
sony thomas...

Hai
I am Afsal muhammed mailing on behalf of
a Samsung authorized service centre Allapuzha. We are using BSNL Broad
band services for the last one year*. We are using static ip address for
our internet connection as it mandatory for us for using our company
website. The change in IP affects our works and kindly notify that ours is
customer service department. For the last few months even though we...

sir, i bought a samsung led 3d tv 55 inches { model UA55ES6200 } on 13/7/2012 from qrs electonics,trivandrum,kerala at rs 156000 +additional warranty 2 years 6800,,,,total 3 year warranty..... these days my led panel seeing over brighter with cloudy spots on all sides....service engineer came and told me to change the panel.....but iam not satisfied becuse [ i know that they are using the reconditioned led panels,,,,picture quality will...

TO WHOM IT MAY CONCERN
This is to state that, I had purchased a Samsung LED TV the details of which are furnished below, from Tecnocity Kolkata.:-
Model:- UA46B6000VR
Model Code:- UA46B6000VRMXL
Serial No. 12503ZES400003B
Version:- SQ01

On the purchase I was informed that I was the second owner to buy this model from East zone(Kolkata).
A few days back my TV set fell from its hang...

I had initially purchased samsung galaxy S III on 20-Feb-13. However, soon after its use of 2 days i got to know that the phone was getting heated abnormally n hence practically it was dead to be used. I had taken it to samsung service station and thereby they found piece as defective n hence issued me an order for replacement. I got a new phone on 01-Mar-13, however, found that the phone was getting automatically restarted.. i again took...

Hi,

I purchased samsung laptop on 2nd june 2013. Since today I had to send my laptop 3 times to tere store to repair.Issues are below -:

When I purchased, I was given in written that I will recevie onsite warranty but later on first complaint they said that they will pick and drop laptop at home but will not repair the laptop at home. In first 2 complaints they formatted the harddrvie and I lost all my c drive...

Hi,

I have brought the Samsung Galaxy Ace Handset in month of March 2012.It was working fine till November 2012.After that I was constantly facing issue of losing the Network.In December 2012 I have replaced my SIM but I was still facing the same problem.Then I have taken it to Samsung Service Center,they kept it for more than 3 weeks and changed mother board but of no use.After that I have changed SIM 3 times but of no use.Importantly...

I am a resident of Faridabad. I bought this brand new Samsung Galaxy Grand on 7th Feb.2013 and within a week I started facing unlimited number of problems with the handset. Before this I was using Nokia,I have been a Nokia user for more than 15 years but as Samsung has come into the market and making so many commitments in terms of technology,I made up my mind to shift to Samsung from Nokia and bought their new launch Galaxy Grand.
Within...

Dear Sir,

Pls help me I have purchase samsung led tv from e bay.com on 5 th nov 12, after one and half months tv gets automativ on of and i called seller mobile no on [protected] but its out of service then i called is landline no[protected],[protected], but this no is not pick any one. then i called e bay customer care from him side pls mail to seller [protected]@gmail.com mark with e baay cc id [protected]@ebay.com...

Dear Autherize,

i purchase a window air conditioner on[protected] . but i soory to say your product give me very disappointment in service as well as start problem. i face very difficulty with your product since last year. but now it`s crossing limit . on yesterday 01/03/2013 i feel some hot when i start the product it`s smoking and after some time it`s sparking loudly ... my sterilizer also got burn.. i put it off and remove...