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Samsung India Complaints & Reviews

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Last updated Apr 18, 2024
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Samsung India reviews & complaints page 710

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G
Govindarajr
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Earpiece not working

Address:Chennai, Tamil Nadu

I Bought a Samsung Galaxy Grand on 2nd March and within one month of purchase, earpiece has failed and estimate given by service provider is about Rs 5000.
Though the handset is covered under warranty, I am being charged for the cost - details enclosed.
Regards
R.Govindaraj
[protected]

----- Forwarded Message -----
From: HiTech Solutions <hitech.[protected]@gmail.com>
To: [protected]@yahoo.com...
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Saubh29
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding customer service.

Address:East Singhbhum, Jharkhand

Dear Sir/Madam,
I ,Mr. Saubhagya ku. nayak,using SAMSUNG , GT-5360 .Till now i have a good faith on your service,and thats why i used to use and referring my friends to use the products of SAMSUNG.

But today i visited to your customer service center at jamshedpur regarding unlocking my mobile which was locked by mishandling of pattern unlock system . I know this a minor problem,but the people...
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Laxmi Sathyanarayana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Machine Power Board Failure

Address:Tiruvallur, Tamil Nadu

Bad experience withe Sam sung Customer care and Sam sung Service Center: -
a) My Sam sung Washing machine power board has some problem, i gave complaint by March monthe end. The service engineer came and attended from thee Tiruvallur center (Sri Meenakshi Electrical - Sam sung Dealers) and theey have not fixed thee problem properly. but taken thee full material cost and labour cost, so i called to theat owner within thee day. but...
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drharsiddh
from Mumbai, Maharashtra
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demonstration was done after 24 hours of purchasing washing machine

Address:Gandhinagar, Gujarat

I, Dr. Harsiddh Thaker bought Samsung fully automatic washing machine from Patel sales , sec 21 , Gandhinagar on 4th April 2013. The delivery was given after 6:30 pm. There was no demonstration on 4th and 5th till 12 noon. So I made call to the Samsung customer care at 12 noon. They told me that there was not any request done for my washing machine. Till 2:00 pm no one came, so my wife went to Patel sales and asked about the demonstration....
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Kunal Soni
from Delhi, Delhi
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samsung regarding handset

Address:New Delhi, Delhi

sir, i purchase a handset model no- s 7562. handset is so slow, hanging problem,slow touch, dual sim not working and net slow problem. Sir date of puchse is 2/1/2013 and set is give me many times problem. handset is submit 3rd time in pitampura service centre laksh tech solutions. service centre address is 230,2nd floor,sukh lal market, near madhuban chowk,pitampura new delhi-110034 e-mail: [protected]@itsl.in 3rd time work order no. is 7511729...
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T
tarun88shukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile auto restart issue

Address:Pune, Maharashtra

I had purchased one mobile around 1.5 years back.
Its a Samsung Galaxy S phone, model GT i9003.

From last two months I am facing some serious issues with my mobile. It is getting auto restart and goes back to the initialisation phase. All my messages,

contacts and other things in my phone memory gets deleted.
I went to the service center and they told that it is a common problem with this model.br...
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J
jainshekhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bluetooth Not Received

Address:Lucknow, Uttar Pradesh

Dear Mr CEO,

This is very disappointing experience with such big knowned Brand that I bought a Samsung Galaxy Tab2 in India (Lucknow) there was an offer going on free Bluetooth. I've ordered the same online with all the details like IMEI no, Purchase date scanned copy of the bill but still i didnt get my offer product. And its already been 2 Months and I did lots mail to SAMSUNG Tab2 Team.

Kindly do me ...
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prateek vashishth
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Samsung Galaxy S Advance Handset

Address:East Delhi, Delhi

Sir,

I have purchased the new SAMSUNG Galaxy S advance - I9070 handset on 15 February 2013. I don’t know what kind of quality assurance has been used in manufacturing of this handset but it’s really pathetic to have been associated with Samsung. Below is tragic tale of which I have been victim.

From the very couple of weeks I have been facing Network problem due to which my phone losses its network signals...
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M
mohitjain_kanpur
from Pune, Maharashtra
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Samsung service center not repairing

Address:Pune, Maharashtra

I had bought Samsung Galaxy S I9003 around 8 months back. Since then the battery backup was not good. I had to visit the service center located at Shop No. 1, Hi-Line Park, Opp. Ramwadi Octroi Naka, Below Jeevan Jyot Hospital, but they refused to register the complaint and said that the battery is tampererd. I had to purchase a new battery by my own. I think Samsung service centers dont repair any customer mobile making some excuses. This...
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gi_bu40
from Garhshankar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVM-VRF Air-Conditioning System-20 H.P , 16 H.P Outdoor Units and Indoor Units of Samsung

Address:Jalandhar, Punjab

AGI INFRA LTD , JALANDHAR HEIGHTS COMPLEX , 66 Feet Road , Village Pholriwal Near Urban Estate Phase - 2 , Jalandhar , Punjab , India Purchased Central Air-Conditioning System for corporate office , DVM-VRF AC System from Samsung India Electronics Pvt Ltd through Chandigarh Office. Machines Comprising Of 20 H.P. , 16 H.P. outdoor units and indoor units were installed by Samsung Authorized Dealer GANPATI ENGINEERS , Jalandhar . The outdoor...
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RachnaA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Motherboard

Address:West Delhi, Delhi

Hi Team,

My Name is Rachna Agarwal and i purchased new Samsung Galaxy note 2 on 16th Feb, 2013. After the purchase i travellled for business meet and identified that i am unable to connet wi-fi from airport and Taj hotel from open network which does not require any password etc.....

I am listing the details of my case below for your reference and appropriate prompt action.

I came back and followed...
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J
Jeeva Subramaniam
from Pathankot, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cost is abnormal and no logic

Address:Erode, Tamil Nadu

I am S Jeeva from Erode, Tamilnadu.. I have bought samsung LED 5500 at GV Audio visions, Erode on Jan 2012..
Now on from March 2013 some black colour sparkles seen on half of side of the TV.. So i registered complaint about that.. a service staff came and told that there was some problem in panel and that will cost Rs.30000 (appx).. And they said that my warranty period was over by Jan 2013 and i have to pay Rs.30000 for that... the...
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bablu143
from Pusad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Warranty issue

Address:Jaipur, Rajasthan

I have purchased a Sumsung Mobile Handset GT-S6802 (Samsung Galaxy-Duos Sumsung Authorized Center in Jaipur Center on dated 14.09.2013 (Copy of bill attached) . On dated 25.03.2013 my mobile handset is not working properly (Not Recharge battery). On dated 28.03.2013 i am going Sumsung Authorized Service Center, Jaipur, they checked my phone and says that some water logging problem in handset so the main board is faulted, so your warranty...
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psmahanty
from Kolkata, West Bengal
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lcd tv mounting fault

Address:Purulia, West Bengal

its a matter of regret that my 32 inch lcd pcb circuit was damaged due to short circuit.this was happened only for samsung technical support personnel have made wrong installation process . At the time of wall mounting the lcd tv they just forgot to fix projected part attached to the tv stand. thats why the lower part became open. on 3/01/2013 short circuit happened because of one lizzard came inside the lcd tv pcb .

after...
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K
Kunal G
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About whatsapp

Address:East Delhi, Delhi

I am using samsung corby2 since it came in market . mobile is good but it does not support many apps as compare to nokia 5233. in nokia 5233 we can use whatsapp but not in corby2. I think you should avaliable apps like whatsapp for mobile like corby2. If you can do it then it is big step for all corby2 user .
so please make it possible .

corby2 user...
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arunsehrawat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement

Address:Delhi

I bought a new SAMSUNG mobile model no. -SAMSUNG GALAXY S DUOS from KAMAL STORES MOBILE & ACCESSORIES., Shop No. 12A/11, SARASWATI MARG, KAROL BAGH, New Delhi-110005, bearing invoice no. 13257, dated 22-2-13 for Rs. 12900/-. Immediately after buying the phone i faced a little problem while using it. Then i showed the phone to the store employees and they told me that probably you are not used to a touch screen phone that is why you are...
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deeban
from Hosur, Tamil Nadu
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problem

1.i bought a samsung wave 525 mobile phone on 2012 march it was worked excellent for one year, but now it's making some problem i.e,when i switch to messages it displaying that memory full delete some items even the phone memory is empty..
2.when i connect my phone with computer it doesn't detect my phone..
please suggest me some method to overcome this problem......
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G
Gurjot Sachdeva
from Mohali, Punjab
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Complaint regarding galaxy note 1

Address:Ludhiana, Punjab

I purchased a galaxy note on 21 sept.2012 ... from an authorised dealer in ludhiana , punjab, india.... after a month, i faced a problem regarding charger jack.... i went to the samsung service center and they repaired the charger socket and returnd my unit the same day... after which , the problem was solved but since then i have faced the same problem 7-8 times .... my unit is in warranty till 21 sept 2013... i request you to replace my...
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Bjo Tom Abraham
from Aluva, Kerala
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MOBILE PHONE NO SIGNAL

Address:Bangalore, Karnataka

Hi Team,
I have purchased a Samsung 5830 model Ace phone.(From Sangeetha-Invoice No:SI/NBR/2486) I was always a regular customer of Nokia. I was amazed by the applications and facilities by Samsung and I have changed my selection from Nokia to Samsung. From the time of purchase, my friends often told me that whenever we call you , phone is switched off. But I never took it in a serious note. Then recently I have observed that most...
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Rohit_arora
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New refrigerator is not working from first day

Address:Gurgaon, Haryana

We bought a samsung refrigerator on 6th march 2013.The product was not working from the first day.We are calling samsung since then but samsung is neither refunding nor replacing the product.The dealer is also not doing anything and just making excuses.We want Rs 22500(refund) as well as the difference in the cost of the product from 6 th march till date(as now we will have to buy a new product at current market price) or we want a new product...
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