[Resolved]  Samsung Mobile S5620 Monte — MY MOBILE KEY LOCK WAS NOT WORKING PROPERLY.

Address:Central Delhi, Delhi

MERA MOBILE SAMSUNG MONTE-5620 KA KEY LOCK KHARAB HO GAYA THA. MENE USSE LAKSHMI NAGAR SERVICE CENTRE DIYA TO UNHONE CHECK KARKE BATAYA KI 450/- LAGENGE REPAIR KARNE KE. MENE UNHE DE DIYA. KAL MEIN JAB USSE LENE GAYA TO PATA CHALA KI WO TO PURI TARAH KHARAB HO GAYA HAI. USKA TOUCH PAD BHI WORK NAHI KAR RAHA THA. MENE UNSE PUCHHA TO UNHONE BATAYA KI ISKA BOARD KHARAB HAI AUR AB 2600/- LAGENGE. TO MENE KAHA KI PEHLE TO YEH THIK THA BAS LOCK HI KHARB THA. TO UNHONE KAHA KI KHOLNE MEIN KHARAB TO HOTA HI HAI AUR MERE KO MERA MOBILE KHARAB KARKE BAPAS KAR DIYA. UR MERE SE 85/- SERVICE CHARGE BHI LIYA.
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Aug 13, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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samsung mobile monte s5620 — mobile repairing

I have given my mobile Samsung monte s5620 for repairing it is hardly purchase one month back suddenly dispaly is gon after i have given for repairing they say you will give your mobile within 3 to 4 days but still it is been not resolved the problem they said mother board is gon and parts are not available still and they have not sure when it is to be available

So kindly look in to this matter and solve the problem as soon as possible
Complaint N0-[protected] dated 12/12/10
Service centre Shop No 28 Hilife shopping centre Near Santacruz Station West
Mumbai-

SAMSUNG MOBILE S5620 MONTE — NON REPLACEMENT OF EARPHONE

Mobile handset purchased on 26/07/2010. Earphone was not working, on 26/10/2010 the same earphone has been submitted for replacement. on regular follow up, earphone has not been replaced and every time service centre official replies that new Earphone has not been received by them. After 6 month, the status is same.

Dear customer

Greetings of the day !

We are waiting of your contact details so that we can assist you in a better way

We would request to feel free to reach us and provide your contact on below address



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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