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Hi actually I am also facing similar problem. My dad gifted me Samsung fridge two years before. It was fine for the first year, then started problems. Now this is my 4or 5th complaint. First was regarding the freezer and they replaced it which costed nearly 4000Rs. Then 3 or 4 complaints regarding gas leaks..which is still not detected. My fridge is still in their store. It nearly costed 1500Rs. Fridge was bought for 10000Rs and now we have to pay 5500Rs?..It like buying a biting dog with cash!..Will there be any action taken against them?..Can I get a solution for my problem?
Samsung — No Replacement
Dear SirI buy SAMSUNG Comby Pack , One LCD 32 Inch and Home Theater, Model No. HT - TZ 225 From Next Retail Shop, Jayanti Bazzar, Jaipur on 22-09.2009. After Requesting So Many Times The Demo of Home Theater Was Done 16.11.2009. On Demo The home Theater was not accepting the CD/DVD. the Next otulet told me to get repair from ALwar Service Center. But it is a Pack Peice so I don't want to repair it I want Repalce It
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Samsung — About Replacement
Dear Sir,I was purchase a samsung refridgerator before 2 1/2 months. i had complained to company 5 times for the damage now company take the refridgerator for repairing since last 10 days. company officer who coms our home to take the item for repairing he was said that the it is damage pice. so now we called copany 3-4 times everyday but they are responce us. Today i talk with Mr. Ketan Patel, I said to him with request that plz. change our pice because of first thing it's damage pice and second thing i had complained company 6 times in Two and half month. He told me company not replace the piece so What can i do for my problem. company said take this old pice if any problem you found in one month they ware replace pice, they are not confident about their product that it's work regurarly. Plz. Help Us.