[Resolved]  Samsung / Printer Scx - 4321 — the part is not available in your service station

my complain No. is [protected]. I have purchase the printer SCX-4321 in 26 July 2011 from computer solution New Mohal, Ravinagar, Mghalsarai- 232101. But it is not working. a massage " front or rear cover open" display on display screen. your engineer not attand till date and i have not found any type of help from your service depo. please arrange immediately...

I had purchased Samsung SCX-4321 in 2011. After few days i get an error "Front or Rear cover is Open" and hence am unable to print any document. All the covers are closed, printer is powered on and is connected to my PC. The drivers are up2date. I had registered a complaint with Samsung and no one has called me yet. I am unable to find any solution on internet. I regret that i purchased sam-dung and their customer care is pathetic. Samsung i had trusted your brand and moved from hp and i get this dung product. Everyone is facing similar issue and no one seems to be finding any solution.
Fix my printer.

Solution to above problem: Call Samsung Customer care they will call you back in few minutes and the solution is very simple.

Open Front Cover: Remove the cartridge, clean the drum with a clean cotton cloth. Insert the cartridge back and make sure you hear a slight click sound. Close the front cover a bit harder to ensure its closed. There is a small cover at the back of the printer just below from top. Open and close it a bit harder. Switch on/off your printer and try again. It solved the problem for me.

The above solves the problem for few minutes. The problem returns back even without touching the printer. And again am not able to print the documents and i get exact same error message. "Front or Rear cover is Open"

I had purchased Samsung SCX-4321 in30 march 2012. After few days i get an error "Front or Rear cover is Open" and hence am unable to print any document. All the covers are closed, printer is powered on and is connected to my PC. The drivers are up2date. I had registered a complaint with Samsung and no one has called me yet. my complain number is [protected].

I had purchased Samsung SCX-4321 in 2012. After few days i get an error "Front or Rear cover is Open" and hence am unable to print any document. All the covers are closed, printer is powered on and is connected to my PC. The drivers are up2date.