[Resolved]  Samsung Refrigerator 400 Ltr — not OK since purchase

Address:Ghaziabad, Uttar Pradesh

I purchased a samsung refridgerator 400 ltrs from Vaishali, one and a half year back. From starting the problem is that there is always too much of cold and ice in upper portion and the lower portion is in general warm. When i reported to the company , their representative guided me to switch off the fridge for one night and then it will be OK , Yes it worked but this problem arises frequently . pl help me ,
my address is House No. 205, Ground floor, sector 4, Vaishali, Ghaziabad
telephone no. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
the Samsung peolple came to our home for repair just after the guarantee period was over, before that they always guided on telephone that i can switch off my fridge and it will be OK, it worked also but now with a view to earn money they raised the bill of around 1300 Rs and repaired, In my view they should stop this practice and may be if possible refund my money,
mkmittal
[protected],
Add: 4/205, Ground floor, Vaishali, Ghaziabad UP
samsung peolple always guided me on telephone to switch off the fridge and then it will be OK, with a view to just wait for the guarantee period over and then after wards they send the engineer to repair and taken Rs 1300, they should stop this practice and may be they refund my money

mukesh kumar mittal
4/205, ground floor, Vaishali, Sector 4, Ghaziabad

[protected]
I have Airtel internet connection and also Digital TV from them
for internet connection Airtel has given me a plan for Rs 999 for unlimited download
later on some beody from them called for web making and told that it is free, after we said yes and confirmed that it is free they charged Rs 330 Rs every month for that, they are not stopping even after reminding . Tjis is rediculous and against the consumer forum, I am also a government servant and always act for the benefit of customer, Ask Airtel to refund my this extra subscription for last five to six months .

otherwise i shall go to higher court
mkmittal
4/205, Ground floor Sector 4, Vaishali, Ghaziabad

connection with land line number[protected]
mobile [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information