[Resolved]  Samsung — Service centre not giving me satisfaction

Date: 10th of November 2007
To
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19

R.RAMESH.M.Tech, SENIOR PROGRAMMER, PONDICHERRY UNIVERSITY
RESIDING AT 138, SECOND CROSS, MAHAVIR NAGAR, LAWSPET, PUDHUCHERRY 605008
MOBILE [protected]

I have purschased fully automated washing machine nano technology from Mani Electronics MG Road pudhucherry. The washine machine get fault in the month of september i have complained to the Sri Padma Costomer Care 17 Natesan Nagar 2nd Main Road Nellithope Pudhucherry 605 005

As on date I have compalined several times to M/s Sri Padma Customer Care and no response on their side. You know without washing machine running day to day life is very hard. To repair a washing machine for three months is to long time.

I request higher official to look into this matter. A customer should not panished being purchasing the fully automated machine of the brand Samsung

Expecting your early attension

Thanking you

worst in da world of mobile.

Balaji TV Services — Cheating

Mr. Balaji (Phone no - [protected]) serviced my Onida TV. Initially took Rs. 300 from me for component replacement. On the next visit, informed that the Motherboard needs to be replaced. On the pretext of getting a new board and fix it, he took another Rs. 1000 from me. But in that process he took away my old existing Onida board + remote and got back an old Videocon board.

The fixing of the Videocon board has been done so shabbily. I have lost my money and inspite of repeated calls to Mr. Balaji...he doesnt respond and give me a new board and return back my older faulty board.

Please consider this complaint seriously. Its been more than a month that he has promised to return back my calls....but till date no news from him.

I would request Sulekha to blacklist him .... so that other customers are not cheated similarly

sir i had given my FLAP MODEL samsung mobile for repair @ NASHTE SYSTEMS, KOLHAPUR 416001 FOR REPAIR . HE HAD EXAMINED MY MOBILE AND ASKED TO CHANGE THE BODY OF THE MOBILE AND BATTERY AND TAKEN RS. 800 /- AND ASKED TO COME ON EVENING, I GONE HIMTHEN HE ASKED TO COME AFTER 1 DAY, I HAVE GIVEN HIM 2 DAYS AND GONE AGAIN AFTER 2 DAYS HE ASKED TO COME AFTER 1 DAY LASTLY HE GIVEN MOBILE BUT IYS BATTERY WAS NOT WORKING PROPERLY SO AGAIN HE TAKEN IT BACK AND GIVEN IT TO ME AFTER 3/4 DAYS. WHEN I USED IT THE MAIN COMPLENT OF BATTERY IS SAMS THAT IS DISCHARGING IT IMMEDIATELY SO I GONE AGAIN TO HIM AND HE TOLD ME BATTERY IS FAULTY ----THAT CLEARLY SUGGEST UR COMPANY PERSON WITH BOARD O[censored]R COMPANY IS NOT FULLFILLING THE SERVICE PROPERLY SO WHO IS RESPONSIBLE FOR THAT, MY MONEY, UR COMPANYS NAME HOW TO TAKLE THAT PROBLEM Pl. GUIDE ME BATTERY NO.--SNA 4P 7174511 PAID RS, --800/-, SHOP NAME--NASHTE SYSTEMS, BAGAL CHOWK, KOLHAPUR PH NO[protected]. CASH MEMO--3210 date1/12/2009
THANKS
AJIT

I bought a mobile phone model SHC-W339 CDMA cum GSM, on installing the sims, the phone is showing phone locked -contact service center on the screen .Please do respond, I am in Nigeria.thankyou.

Samsung — white spot in tft screen

one pinhead white spot in screen after starting the monitor since last 6month .complained last month .no action taken only some suggetion which dosen't worked. Repeat complain again some suggetion only.no technical team visited.monitor is in warranty period

mere phone me messages sent k baad jo no delete karte hai vo no delete nahi ho raha sent messages se to delete ho jaata hai par recent recepition se delete nahi hota mera mobile name hai samsung c-5130 3g phone plzz help me 4 option n imidetly call me my cell no is [protected] india

service center service is too much bad.
I have a monitor complain from 21 of Nov-2009. Till date (18 jan 2010). not resolved.

Samsung — Home Theatre is Dead

I bought a Samsung Hometheater HT-TZ425N on 21.09.2009 from Audio Voice, Gurgaon (Samsung Showroom) which went dead in october 2009. A complaint was lodged for the same on[protected] vide complaint No. [protected]. Their engineer visited next day informing me that the SMPS of the system was deffective and needed to be changed. After that I waietd for one week but ever day I was told that the component will be recived fro Okhla (just about 5o kms from Gurgaon). Aftre one more week (and several reminders) the service man came to replace the part. Buts the system did not work. He said that the home thetare will be replaced as the same could not be repaired. Then again they vanished. It was only on 16.1.2010 that after several remonders they came and took a copy of the bill for the system but till date I have not heard anything from them. I again called the service center today (21.01.2010) only to be told that they have sent the complaint to higher authorities and they have still to hear from them. Kindly help me in the matter.
Thanks
Sudhanshu Dwivedi

dear sir, , i bought to samsung mobile metro S3310 model..august 2009, and after sum days is blutooth is not working and battry back up not satisifed so i bring to yur franchize CEE EMM SERVICE SEC-27 ATTA NOIDA U.P, , , and after that i said; your mobile is dead this mobile part is not found in my company so you new mobile bring to us.BUT aaj tak na tho mobile mila aur nahi check or dd plzzzzzzzzzz, help me NAME-KAPIL BHATI ADDRESS-SAKIPUR GRATER NOIDA U.P 201306 THANK YOU...

Samsung Mobile Phones — Faulty Mobile Phone

I have purchased a Samsung mobile model No. S3310 bearing serial /IMEI no.[protected] from “The Mobile Store”, Cottage No. 37, Near Agarwal Sweets, Patel Nagar, New Delhi. On 06th November, 2009. After a week of operation it got hanged when FM radio was being tuned more than 10 minutes. I visited Samsung Service Centre Located at Motil Nagar, New Delhi the concerned person told me that the hand set requires updation of software, you can leave your handset here and you will collect it tomorrow, next day I received call from the service centre the person told me that your hand set is OK right now and you can collect it

Now, after 15 days again it repeats the same problem.

Kindly look in to the matter to get resolved ASAP

Regards,

Md. Amanullah
+91-[protected]

i have made biggest mistake in my life by buying a sanmsung SGH-E250i .i want my mobile back in 10 day's otherwise i will go to ther consumer court.

Hi Samsung,

Your Reference # [protected]

As Requested earlier I need remote for HT-P10 for Samsung Home Theatre System,
In Bangalore. As I am Samsung Customer, I have not satisfied by Service Centre Responses as not available,
I am very very much disappointed and frustrated indeed without the remote its very difficult to operate the system,

I need the new remote or any replacement Pls,

Thanks

Mob# [protected]

Mob# [protected]

hello sir, my hard drive not working
please give me your address & contact no. for changing hars drive
thanks
sumer

my automatic washing machine Samsung model WA85HAG purchased on 13.03.08 has gone out of order since November 2009 and service centre shillong are yet to fix the machine. Complaint No: [protected] has been recorded by Samsung Service centre, Shillong on 03.02.10 when the original cash memo was deposited with them. However, till date, no remedial action has been taken by them to rectify the problem as per warranty given by the company. So much for Samsung customer service.

Ido agree with the other customer complaints.

Mail Today — not giving product

I subscribed for the mail today news paper edition for 15 months by giving an advance of 1000 rs to their agent on 20.02.2010 but till now not a single copy has been delivered to me my address is bet 2 greater noida

not responding to the complaint properly when the complaint was given at 19.03.10 . so take action on him immediately repair the air conditioner

I have purchase samsung AC on 18.03.2010 model no, . AW18 window - 1.5 ton. through M/s. Jay Ambe Electronics, Nawa wadaj, Ahmedabad. in my house Ghatlodia area.


till date anybody is not coming for installation. instruct your representative to do the needful.

Kindly do the needful immediately.

From,
T.Ramesh Goud,
B-9/4 E.S.I Staff quarters
SR Nagar
Hyderbad -500038
A.P

Dear sir,
it is to inform you that i purchased samsung dual sim mobile phone model no :SCH-W299 Dt:30.01.10 and we have noticed some problems in that mobiles as
1. How to record voice incoming call during conversation
2. Themes are not applicable .may i know why
3. How to change the time setting into 12hrs format.
4. whats the setting to transfer data directly to memory card
5. i am unable to connect GSM GPRS & more over we can't find any feature in settings
6. As battery backup is also very low
I already sent a regersiter post to samsund India Electronics Pvt Ltd,
NEW DELHI & Samsung Customer Service Plaza, Mumbai . But i was not satisfied with the your catalogue .

NOTE : ITS IS NOT MEETING TO THE SPECIFICATIONS WHICH YOU HAVE MENTIONED IN THE CATALOGUE AND OVER I AM NOT SATISFIED WITH THIS MOBILE, DUE TO THIS I WANT MY MONEY BACK.

We request you to kindly look in to mentioned queries and we hope we can get some solution from you
Yours Sincerely
Ramesh Goud
[protected]
[protected]

From,
T.Ramesh Goud,
B-9/4 E.S.I Staff quarters
SR Nagar
Hyderbad -500038
A.P
Dear sir,
it is to inform you that i purchased samsung dual sim mobile phone model no :SCH-W299 Dt:30.01.10 and we have noticed some problems in that mobiles as
1. How to record voice incoming call during conversation
2. Themes are not applicable .may i know why
3. How to change the time setting into 12hrs format.
4. whats the setting to transfer data directly to memory card
5. i am unable to connect GSM GPRS & more over we can't find any feature in settings
6. As battery backup is also very low

I already sent a regersiter post to samsund India Electronics Pvt Ltd,
NEW DELHI & Samsung Customer Service Plaza, Mumbai . But i was not satisfied with the your catalogue .

NOTE : ITS IS NOT MEETING TO THE SPECIFICATIONS WHICH YOU HAVE MENTIONED IN THE CATALOGUE AND OVER I AM NOT SATISFIED WITH THIS MOBILE, DUE TO THIS I WANT MY MONEY BACK

We request you to kindly look in to mentioned queries and we hope we can get some solution from you

Yours Sincerely
Ramesh Goud
[protected]
[protected]