Samsung India Complaints & Reviews

Samsung Mobile — Phone is not working Properly

I brought Samsung Star touch phone Model No.S 5233
IMEI No.354369/03/007324/2 on dated 08/06/09 of Rs. 9800/- and just after a month i started facing a problem with this phone.

when ever i recieve or make a call every time on the other end a person is not able to hear me it goes blank and i can hear his/her voice properly this problem i am facing in each call

i gave it in samsung service centre to resolve the problem but after getting repaired the problem is same and even i am facing worse condition than earlier...

i have incurred a good amount of money to buy that phathetic phone model... and company service center is not able to help me out..


If i can get any solution for that i will be highly obeliged as on daily basis i am keep on loosing so many important things which i am need to be in touch. It's becoming a moral and mental harrasment for me..


Please suggest or advice...

Virgin Mobile — phone is not working

Don't be stupid buy any virgin phone.


In March I buy virgin phone bearing no [protected] from market only because of call rates are cheap.
but my friend don't do mistake to buy virgin phone.

In march 2009 I buy same phone from market but till today i repair so many times but not working properly.
I call to authorities to lodge the complaint but no response

Now I keep this phone for my children s for playing it.

NOW I REQUEST THE PEOPLE DON'T BUY ANY VIRGIN PHONE

Thanks & Regards

Ahmed ( Delhi)
[protected]
[protected]

Dear Sir,

We purchased Samsung mobile model no F-309 s.no A[protected]c30 purchased date 31August 2009. My phone is not working properly
01. Network problem.
02. Voice problem.
03. Battery backup only 2.5hour
So please suggest me & given me Okhla nearest services center adders? & Change My Mobile?

Thanks & Regards

Ashok

i have a samsung metro 3110T . i m purchase this mobile on 2/03/2010 from chembur . in handset a not able hear voice properly even whenever i making a call to someone else on that time also facing this problem.
so please help me out for same. and send me nearest service center address & number .
Mobile Number : [protected]

Samsung — Monitor Complaind

Monitor Problem

I have purchased 17" inch Samsung Monitor on 1st july 2008 and I have noted problem in Monitor

within one year, it was getting colored like green and some red type on the left and right side of the

screan.

I waited anound one month, thinking this it will be solve itself but the problem was same as it is then I

complaind this on 13th July 2009 to costomar care of Samsun. They took my monitor to service center

but today one and half month completed still they are same answering they will call back but never

called back very poor service centre and today I called Samsun service center my self to manager

subrat(ph[protected] not avaiable receptionist give me new no-[protected] (chirag), they say your

monitor is useless and they will reunfd only 55% value.....I am very disappointed and suggest to

eveyone....

Plz think before you puchasing Samsung Product.

My Monitor details are as follows

s no-AR17H9LQ651686J
model no-KS17ARL
complaind no -[protected]


Thanks
Kamran Ansari.
[protected]@rediffmail.com
Mobile- [protected]

VERY WROST SERVICE.....I HAVE VERY BAD EXPERIENCE, MY MONITOR IS STILL IN SAMSUNG SERVICE CENTRE FROM 13TH OF JULY NOW AROUND THREE MONTHS BUT NO PROPER REPLY FROM SAMSUNG SIDE WHETHER I WILL GET MY MONITOR OR NOT?.

s no-AR17H9LQ651686J
model no-KS17ARL
complaind no -[protected]

Thank..

Kamran Ansari
[protected]@rediffmail.com
ph-[protected]

I purchased a new Samsung monitor over a year a go now. Our TFT monitor is not working kindly send one service person immediately.

Please contact Mrs. Mita Bose at [protected] before coming.

Regards

Mrs. Mita Bose

I have logded a compalint for my air conditioner on 04.04.10 complaint # [protected] but till date ie 15.04.10 no action has been taken so far. This is a very sorry state of affairs at Samsung. No one is ready to own the responsibility.

Samsung / Refrigerator — WARRANTY REPLACEMENT

Dear Sir/Madam,

I have purchased a SAMSUNG refrigerator model no-RA23WVPS1/XTL on 16th JAN09 from M/s Baid Electrolight Pvt Ltd ( Samsung Plaza ) , New Alipore, Kolkata-53, vide invoice no - 985 , dt: 16/01/09.

Since purchase of this fridge we are facing regular problem post defrost and lodged complaint ( no- [protected] ,dt :06/02/09 ), again & again on 22/6 , 30/6 , 09/7/ , 17/7 ,22/7 & latest by 27/08 . Even by repeated visit of the service mechanic the fault could not be rectified.

Despite repeated request Samsung is not replacing the faulty refrigerator but everytime sending a service man and outcome is NIL .

We earnestly request SAMSUNG to arrange to replace the refrigerator on immediate basis as still it is under warranty and no rectification has happened even after 8 months of purchase of the fridge.

Best regards,
Debkumar Datta

I have purchased samsung star. A company says that this mobile support java software, but I have so many java software in jar and jad format and not a single is support.Please help me.

im purchased samsung star buttt its nitt supporting jarrr thatas worst pols doo something

Dear Sir,
my mobile is SAMSUNG GT-S5233A
EDGE.
I Play the video from airtel internet
internet full access but mobile is no play the video

please get out some solution 4 our ?

Samsung Star is not support for themes, games, software etc, but the rate is toooooooooooooooooooo high no use, instead of this mobile pl go for sony or nokia it will support all type of software

its supporting java J2ME. but u have to directly download from wap. then it will work.
otherwise i[censored] directly putting the file in ur cell by USB cable, it will not be work it will show that the file is unsupported

just try this web site.

http://m.getjar.com

I have purchase Sumsung GTS5233A when i install any JAR or JAD file in my mobile, then it says that unsupported file format but when purchase it the deailer says me it support all java software but it cant support till now plz give me solution for it.All nokia phone support java software so why this model support.

HEY NO SOFTWARE IS NOT ACCESING WHAT TO DO R U CRAZY GIVING THIS STUPID MOBILES .GIVE POSITIVE ANSWER AS SOON AS POSSIBLE

I have purchase Samsung GT-S5233A
EDGE.

so I want to know how to make call

Pathetic :@ ... I really like the phone ... but software's ~_~ ---- Bleh !! Man not a single game works ... my 1st samsung phone... always had a nokia phone ... im goin back to nokia mobiles ... u guys >.< really BaD ...

I have purchased samsung star. A company says that this mobile support java software & game, but I have so many java software in jar and jad format and not a single is support.Please help me.

Is there any site which provide free games and software for Samsung gts 5233a or else we should consider these phone as Nokia 1600

I have purchase Sumsung GTS5233A when i install any JAR or JAD file in my mobile, then it says that unsupported file format but when purchase it the deailer says me it support all java software but it cant support till now plz give me solution for it.All nokia phone support java software so why this model support.
Also not a sigle game with java s/w work on the Samsung Star.

i also agree for that..Samsung S5230W not support any jar or jad file...& company say it is supported java base software...

it's really disgusting yaaar...

pls anybody help to againt case samsung...

please use the solution given in this blog this will help you to install java http://starsamsungtouch.blogspot.com/

any games plz sent

i have no install games & softwer samsung gt-s5233a why?

Hi friend,
I m Aashish,
I have samsung gt star 5233a,
It is Impossible to Install java through computer In this phone.I used GPRS for this purpose.I can help you about ur problem of JAVA..
Use following websites to install java in ur samsung star
1.www.Getjar.com
2.www.mobile9.com
3.www.zedge.com
It is Important that use INTERNET on ur mobile phone and download sofwares.

i have samsung GT-S5233a star i am try to install java application but show unsuppoted file type
what i do
plz help any body if know how to

Dear Sir,
my mobile is SAMSUNG GT-S5233A
EDGE.
i am not able to use java (jar/ jad) application

Hello, I have a samsung GT-S5233A.Samsung GT-S5233A message box locked and not opening. So i am not able to check and send my message from my samsung GT-S5233A. So i am feel very difficult to work because of missing my important message. Is there a virus in my samsung GT-S5233A? Please help me.its touchscreen donot do work

If a message "Unsupported file format" appears, then it means that installing applications from PC is blocked in your mobile. In that case the simplest solution is to install per WAP. There are also ways to bypass this limitation and unblock the mobile. Try to search Google for eg. "S5233A Star install jar" (witnout quotation marks) or "Samsung GT-S5233A Star Unsupported file format"

Samsung — TV Model Sl.No.11843PBQA000177

T.V. is not working - Power is not switching on

No handsfree found in box (Samsung Galaxy on7)

Dear Sir,

This is to inform you that I received my Phone i.e. Samsung Galaxy On7 (on COD).

I gifted it to someone. Everything is OK but Handsfree (earphone) was missing in that box. Now what to do.

Please provide me my handsfree ASAP.

Regards
Rakesh Tanwer
[protected]

WATER

WATER IS COMING TO INLET, BUT, WITHOUT WASHING, WATER IS COMING OUT DIRECTLY FROM MACHINE

Bought a powerbank of samsung from chupchaplelo.com

Power bank is not working properly ..defective powerbank
Order Id: OID422012
shailendra bhatia
i bought the product from chup chap leleo.com...it is the combo of 2 samsung powebank..and isn't working properly...

Samsung Window 1.5 ton AC — Poor Service

Dear Sir,
This is with reference to my BP No [protected] lodged on 24 Apr 08 at 0900 hrs where-in I had specifically told about rectification of two defects in the Window Air Conditioner Model No AWT 18 S1WDB i.e. Inadequate Cooling and Replacement of Temperature/ Thermostat Control Knob. You may like to confirm this since you record your messages for quality purposes. I was told by your service executive that the complaint would be attended to by evening the same day i.e. 24 Apr 08. I had given number of reminders but no service engineer came and attended the complaint and again on 25 Apr 08 I reminded repeatedly 4 to 5 times to your service executives at call centre. Then at around 1900hrs the service engineer came to rectify the defects.
To my astonishment the service engineer who was detailed to attend to my complaints neither carried the Temperature Gauge to show me the grill temperature nor he brought the Temperature Control Knob. On asking the reasons the service engineer said he was not told about the defect by the call centre executives.
I had given the unsatisfactory report and given my remarks in the feedback form. The same can be checked at your end. I am not at all satisfied with the performance though I made the payment. You are requested to detail a suitable service engineer to rectify the defects with proper tools/ gauges and spares failing which I shall be forced to take up the matter with Consumer Court.
Waiting for an early response.
With best wishes,
Col GG Singh
Flat No 42, Plot 13 B
The Palms Society, Dwarka Sector- 6
New Delhi
Tele- [protected]

POOR SAMSUNG A?C SERVICE BY VIJAY GANESH, ARUMBAKKAM, CHENNAI

Yes the same Problem with me too, I live in Annagar West, possess 1.5 Silver Nano Samsung Window A/c. When I had contacted Samsung service for problem in the A/c, last May 09, the guys from VIJAY GANESH had come & inspected. Mentioned that the Gas was leaking & had to weld the copper pipes. He took the A/c to his shed in Arumbakkam, repaired & bought back after a week, charging s 3000. Then I called them for regular Service in August 09. Now in Oct 09 the same issue arose, with ice formation on the tubes & the gas leak - this time the gas is smelling. We called Samsung service & they sent the same Vijay Ganesh guys again. The visiting technician mentioned that the cipper pipes have developed holes & the gas is leaking.The worst is the explanation the the technician gave was not convincing {he said that the dust from inside of thr room had caused the holes in the coil pipes...how could that be! If that was the case there would not be a single A/C working fine in India & all the A/c companies would have to flee India} He told me that again I have to spend another Rs 200 for welding the pipes. This is not acceptable at all - they repaired the system for the same fault in May 2009, Serviced in August 2009 & now they inspect in Oct 2009 & say that it would cost another Rs 2000.for repairing. I called the Samsung Service office & reported this incident. The reply I got from the Service Desk guy Nagaraj was alrming he said. He said Samsung cannot take any action against Vijay Ganesh- as they are the only Sole agents for Annagar Chennai for Samsung Service. This is totally nonsense - it shows that Samsug is not a process compliant company. They are intersted only in the Sales & not in After Sales serivice.

We bought the A/c in June 2006 - paying the highest price for a Window A/c - Rs 18000.

This is a costly lesson & now I want to suggest to all those who want to buy an A/c thus :

PLEASE DO NOT BUY SAMSUG APPLIANCES AT ALL. GO FOR LG or VOLTAS etc.

regards
Mani
11 th Main Road
Annnagara West
Chennai

The second time charge mentioned should read as Rs 2000 & not Rs 200 in the above compliant
Mani

samsung service good svc in eny samsung product2

samsung 1.5 ton air conditioner — servicing

I HAVE BOUGHT THE SAMSUNG A.C 1.5 TON IN LAST YEAR may 2005 BUT NO BODY CAME TO SERVICE IN ENTIRE YEAR SO PL SEND SOME ONE TO COME AND SERVICE MY A.C.IN MARCH MONTH.

Samsung 1.5 Window AC — Poor Customer Service/Request not handled

Hi,

I had logged a request for our 1.5 Ton Window AC to be serviced about 2 weeks ago. On repeated occasions I called and was told the request has been forwarded to the team and they will call at your house within 24 hours. Well, the first 24 hours came and went. I called to check the status and was told that they will forward the request to the team and they will call back in 2 hours. Those 2 hours also came and went. I called back and the same thing happened again. Till date our AC has not been serviced and I have not received a call.

We pay for the services and expect them to be catered too. Why call yourselves to have a 'Customer Service Team' wherein there are no services given to the customer.

I guess I write this with no expectations of a response/action. But, since you have this portal, I thought why not give it a try!

Should I expect my AC to be serviced?

It is true...Even I had the same problem...Samsung service for AC is worst...Everyone should avoid Samsung products then these companies will keep the right service center.

my lcd monitor model no.740 N not wprking I launch complaint but they not give me any reply.my complaint no. is [protected].
waiting for earlier reply

SAMSUNG 19" LCD Monitor — SAMSUNG IS WORST

hi, we had purchased ONE 19" SAMSUNG MONITOR ( 923 NW) 18 months back. The product has 3 years warranty, and the product is well within the warranty period as of today. In the month of September 2010 the said product started giving problems & one day it was not powering ON and stopped working. As as result we booked a complaint with SAMSUNG customer Care ( CASE ID =[protected]). We did the follow up almost every 10 days to see the progress. Every time we call the CC , we would get the feedback as " Your Complaint is forwarded to Local Service Provider & Engg. will visit your site in 48 HRS", but unfortunately no one turned up till now. We are extremely disappointed with the after sales service of SAMSUNG , and such a Lazy & Careless response is not at all expected from market leaders.
Kindly see if anything can be done ASAP.

thanks.

Mobile battery not good

I purchased a L700 mobile on 4/5/2009. Sinc the date of purchase it has network problems. The network doesnot refresh between a weak are and a strong area. I have tried all possible means. The phone has gone to the company worshop 2 times, The soft ware has been upgraded. I have tried the sim card of Idea BSNL and Tata docomo. The service centre has asked me to wait a week they will change the PB. If this does not improve the phone I will have to take recourse to the consumer protection act. Please check if any body else has faced this problem

softwares are not working in my mobile(s3310)

I have a less than 2 year old 46 " LCD HDTV from Samsung and have the same issues with it not turning on, turns off & on, has pink dots all over the screen, seems like every day its getting worse. I did a lot of research and found that there are hundreds of people out there complaining about the same problem, and that samsung has not taken responsibility for the many similar issues. I just want to know if we are all complaining and are experiencing the same problems, why isn't anybody doing anything about it? I am dissappointed & exhausted from reading that these problems are not addressed when you call samsung customer service, so you know what? I will not even bother if I will get the run-a-round like the rest of them. I will just simpply not buy another samsung tv. I am simply hoping that enough people have complained to warrant some action. I saved my money for a very long time to purchase this 46 " beauty and cannot afford to purchase another ~ except SONY !

I too have faced a similar problem with the same model Set (Model Id - LA32A550 P1RLXL and product serial number - 10263PCS100066) from one of Samsung dealers in Mumbai, Vijay Sales at Borivali (W) Mumbai on 29th Jan 2009.

After couple of month’s time however, the television set started developing multiple faults resulting in either loss of picture completely or deteriorated picture quality.

So far I or one of my family members has reported issues with Samsung support service thrice within the time span of 8 months since purchase. The problems were fixed by Samsung service personnel three times. The dates of visits of the support personnel are 26th May 2009, 10th July 2009, and 07th Sept 2009.

I was tempted to purchase the Samsung Television Set as I was informed by the dealer that Samsung has used best and latest technology. However, the television set has clearly failed to live up to Samsung reputation of quality and durability. I patiently waited for 8 months for the television set to deliver its promised and expected picture quality, but in vain.

I have now lost my patience and demanded for replacement of the product (this particular piece) by new television set which was turned down by the dealer.

Also the warranty on the TV is for 1 yr and Samsung India is going to charge me for any faults post January 2010.

It's time we have regulations in place on the companies to prevent them from cheating consumer of there rights.

Thanks
Yash Patil

I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.

Betty

http://cellularaccessoriess.com

I have heard a great deal of complaints about LG refrigerators though I haven't come across the problems myself personally. If you want to learn more about LG appliances you can always check out http://www.RefrigeratorPro.com

samsung fridge is worst. lg is 100 times better . samsung company mis guide ppl to sell their product after purcheing thy even dont bother abt the service n instalation m very much disapoint wth samsung produtct
shreya
[protected]

Hello

My self deependra lal karn. I purchased a blue tooth device on dated 4th april 2010 . But, due to sound destortion. I talk to customer care and the according to his advice i deposited my bluetooth headset on samsung service centre. (Near R.G Complex pahargunj).
When asking about the exact date to receive my device. They guys did not give me proper response.
I would like u to pls help me out otherwise i will lodge this file to court. call me at [protected] E-Mail Id - [protected]@gmail.com
blue tooth device model no- AWEP200IWECINU/ WORK order no give by service centre employee is WA[protected]

I wanted to know wheathr you got the back cover or not, a after complaining to samsung??

samsung touch phone — no assured free gift till date

I had bought a samsung touch screen phone , on 5th sept 2009 , i have been constantly calling the fake number provided by the [protected] , a taped massage is played on 24 hours and you cannot get through ,the assured free gifts worth Rs 12000/- (twelve thousand ) have not been given .

i don't know how to rectify this problem, but it is only because of your simcard . i had the same problem of showing entry empty in my samsung c5212 which i got rectified when the sim is changed

i have a problem in my samsung E250 mobile.this the problem is entry empty.
i don.t show my contacts. in my phone book and do not add a new contacts in phone or sim.
pls, rectified the problem.

i m also facing the same problem that shows 'entry empty' after putting a new sim. how to overcome from this? i hve samsung SGH E250

i have a problem in my samsung E250 mobile.this the problem is entry empty.
i don.t show my contacts. in my phone book and do not add a new contacts in phone or sim.
pls, rectified the problem.

I have Samsung D789 (dual sim) handset...problem is...i cant open contacts...it shows Entry Empty...if i remove the sim and in some other handset...the contacts will open...please rectify this problems...

I have got problem with my Samsung Corbee mobile.So far I have tried you helpline for last 15 days but it is most ineffective.Your service centre is not cooperative.

i am loss my mobile phone r u helping me to search my mobile phone is EMI NO IS.[protected]