[Resolved]  Sheikh Jamil Ahmad — NON RECEIPT OF REFUND AMOUNT OF CANCELLED TICKET

Air India — NON RECEIPT OF PAYMENT AGAINST CANCELLED TICKET

I have cancelled the following e-ticket on 21st May’11 due to some unavoidable reasons but till date I have
not received the cancelled amount Rs 2102/-:
a) Ticket no 098-[protected], b) PNR No JVOXX, c) Flight No AI9760,
d) Destination Silchar to Guwahati.

It is already more than 30days since I have cancelled the ticket but till date Air India has not refunded my due cancelled amount. Moreover I have tried to contact over telephone to the Airline helpdesk but found either the phones are engaged or nobody picks up the phone. I have contacted even AI city office to help me out but they refused. I have already sent more than 5 e-mail to [protected]@airindia.in but no reply. If this is the attitude of the people of our national carrier what service we can expect? I would like to bring to the notice of all the persons who does e-ticket through AI site to be aware not to commit the same mistake that I did.
I would like to inform that I have cancelled some other AI tickets purchased through MakeMy Trip site on 11th June'11 & got the refund on 15th June'11.
I would like to draw the attention of the concerned department of Air India to look into the matter seriously & do the needful at the earliest.

Air India — Non receipt of refund

Regret very much to inform that in-spite of talking to your customer care & sending emails, I have not received the refund of canceled ticket for PNR: HVMQF.

You will observe that the ticket was booked on 03/02/2012 & the same day it was canceled.

It is already 25 days have passed & refund is not yet been generated by Air India

Air india is not producing receipt for ticket cancellation. My ticket no is 098-[protected].