[Resolved]  Sheikh Jamil Ahmad — Refund

Dear Sir/Madam,

I booked flight ticket from Delhi to Imphal in the month of April 2011 for Delhi (DEL) to Imphal (IMF) for Air India flight AI889 scheduled for depurture on 02 May 2011. But the flight was cancelled by the airlines due to their strike. Upon enquiry on 5/5/11 to their toll free number, I was informed that I would get the refund in two weeks. I also wrote an email to ecomerse as instructed. After 3 weeks, I was informed that it will take a month. Today after 43 days, enquired again. I was given the contact numbers[protected],5. both of which are not working not working. My email had not been replied nor acknowleged so far.

Is this the normal way of functioning? How do I know the money will be refunded? Will the Airlines pay me interest charges? Can you suggest the next step for me?

Sincerely,
Roshyama
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Aug 13, 2020
Complaint marked as Resolved 
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The IA flight (# IC 134 - Indore to Mumbai) was delayed indefinately on November 21st, 2008; I had a connecting flight of AI (#141 - Mumbai to New York). It was suggested by the team of IA that I do not wait for the flight and take any other availabe flight to Mumbai. It was promised that all the charges incurred for the same will be bourne by IA. The price of the alternate ticket was 8500, paid to Kingfisher Airlines for last minute purchase. If you need the proof for the purchase of the Kingfisher Airline ticket, please let me know.

Necessary details are provided below.

Sabre Reservation Code: INKBXW
Ticket number:[protected]
Date issued: 27AUG08
Tour Code: ITLUC
Customer number: 014105
Issuing agent: QV75/A40
IATA number: 14558972
Fare basis: GSLW3AN6
Journey Date: 21NOV08
Flight Number: IC 134

Credit Card used to purchase the ticket - Mastercard: XXXXXXXXXXXX 1741
E-Mail Id: [protected]@yahoo.com

I am in tryting to get details from Agent but he says IA/AI does not refund the money in such cases. Please confirm.
i could not refund my cancel fara sicence do days.
please reply
Same thing happened to me as well. Only one suggestion: forget your money and never ever fly in Air India.
Dear sir,

Subject: REFUND NOT RECEIVED


I BOUGHT three tickets on 2/1/2012 from Air India, by my credit card no.[protected]
For flight AI 864 on 14 Jan 2012 from N.Delhi to Chandigarh
(it got cancelled due to AI pilots strike or else reasons)
ticket nos. are : [protected] Sandeep Bansal
[protected] Sangeeta Bansal
[protected] Siddhant Bansal

web refference AIBE2807602 , BOOKING H1642 ,

THEN I APPLIED FOR FULL REFUND ON17/1/2012 VIDE RECEIPT NO.063518
AT AI OFFICE IN Sec.34 CHANDIGARH.
They says amount has been refunded but
I HAVE NOT RECEIVED THE REFUND TO MY CREDIT CARD ACCOUNT AS CHECKED RIGHT TILL NOW. (6306x3=18918/ rupees)
I inquired several times from the office. and they say its been done
AND I HAVE NOT RECEIVED THE AMOUNT IN MY CREDIT CARD ACCOUNT (confirmed by my bank credit account till today 13/03/2012.,)

So I request you to please check into the matter and resolve the matter and please credit the refund to my credit card account.
Thanks.

SANDEEP BANSAL.
[protected]
[protected]@yahoo.co.in
Our Two ticket from Chennai to Delhi via Air India flight no. AI-043 was at 9 P.M. . We reached at the counter at 8.35 P.M. but no one was present at the counter for issuing boarding pass. When we contacted inside AI office they refused to issue boarding pass nore were ready to listen and suggest any thing. Then on contacting Air India ticket counter at airport, they refused to refund any money nore they were ready to adjust amount in their next flight. The cost of the two tickets was Rs.21400/- .

We should get our refund may be after deduction of a reasonable amount.

REgards
Bipin Bansal

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