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Sony India Complaints & Reviews

1.5
Updated: Nov 16, 2025
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A
ASHISH BAKSHI
from Delhi, Delhi
Jun 13, 2008
Resolved
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My Name is Ashish Bakshi.( [protected]). I m belong to Bathinda ( Punjab ) in India. I have by mistake a cell phohe make sony ericsson model no. W580i .When, I purched this cell phone since 3 to 4 month That time I was very happy with sony product but I was completelly wrong My faith complete break about this non-commeted company, becoue I face some problem My NAVIGATION KEY PAD ( BLACK ) give me great truble me that not working since last one month . When i m visited the Sony Auth Service Centre at Bathinda (Auth. Person Mr. ASHWANI GARG ) to service my set they totaly refused and said me it will sewrvice on paid job very sorry to service in Warranty period.
Then they excuse me we have not any spare this model i.e is parts not avilabe in our city.
I am very bady suffer from my Cell Navigation Key Pad ( Black) to operate it.
Please I[censored] can to do like a any commetted co. Replace my Navigation Key Pad under worranty.

ASHISH BAKSHI
BATHINDA
PUNJAB -INDIA.
MOBILE NUMBER :- [protected]
Aug 14, 2020
Complaint marked as Resolved 
Being in Delhi, i know there was some problem going on within company itself. Company was not providing spare parts to dealers for long time. I think the reason was sony erricson company get broken there partnership with Salora and tied up with other company...and salora who was providing all spare parts stopped the service...
Now think about service centers whose lacs of ruppees get struck up with company...
In this recession time, companies are tightening there hands for spending on customer...
Just think what the problem is to service center for replacing..Afte all they are going to get money for repair of mobile set even under warranty...So in any case if set is in warranty or not..Service center is going to get same money...in both cases it is from company...
I dont know how much you know about all this circle being in bathinda...this is reality which i explained...

Though i do not know when you visited the service center, and by chance if this was in 2009..i think you should appreciate service center..atleast they listen to you and did not say we dont have service center
Hey dude, i dont agree with you...I personally visted Sony ericsson service center Bhatinda..As far as i know the team there, they are very good and coopartive to customer...they do there best to accomodate..
But i[censored] faced a problem, did you speak to company...
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    V
    Vijay Choudhary
    from Pune, Maharashtra
    Jun 12, 2008
    Resolved
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    I had purchased a Sony Tv (having woofer) from Noida. Till 5 days back it was working fine, but now there is no voice in the tv. I lodged a complaint in SOny service center, their engineer came and he said that the IC is damaged. Just after a day, its voice came back to my surprise. But now the problem is the voice is not very good and it seems that there is some minor problem in the sound system. I just wanted to know that such a big brand name with so great creditibility, can cause problem in just a year's time. I believe that this is more related to the reputation of the company. I am having one more Sony Tv at my home, which is around 7 years old and still without any problem. And this new TV (around 14000 Rs) has caused problem in just one year time. I believe that this complaint should be solved free of cost whether it is in warranty or not. This is just because even after paying so much for good quality i am facing problem in just 1 year. Please respond.
    Aug 14, 2020
    Complaint marked as Resolved 

    sony wegatv — stopped working

    my
    sony wega tv has stopped working thus now it is displaying only a single line of ray in middle of the screen.

    along with the light beam it switches off automatically as it is switched on after certain span of time.

    thus kindly reply me with the nearest service station for quick assistance.

    thanking you.

    Sony — problem regarding sound

    hello sir/madam,
    i have purchaced my sony LCD tv with model KLV 32V 300A some 5 to 6 months back in PONDYCHERRY RUBA ELECTRONICS...i have some problem in my LCD regarding volume...i can get a clear sound only if the volume is from 50...kindly consider my problem and solve it...i will giv my adress and my phone details...
    L.ANBAZHAGAN,
    211, "AARALAGAM",
    Periyar nagar north,
    Nehru Street,
    viruddhachalam-606001
    Phone No..[protected]
    Mobile No..[protected]
    these r my details...i trust in you that u ll take steps to solve my problem..thank u in advance
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      A
      Anurag Agarwal
      from Sivakasi, Tamil Nadu
      Jun 11, 2008
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      I am having a SONY DIGITAL CAMERA, Model No. T - 11. The screen on the Digi Cam was appearing very dark, and i was unable to take the snaps.
      I took my camera to your authorsed service centre by the name SUDHA ELECTRO SERVICES, 338, SHOPPING CENTRE, NEAR R.N.T. SCHOOL, KOTA, RAJASTHAN, PIN CODE - 324007 on 19.05.08. The problem diagnosed was BLUR PICTURE.
      I was told that there was some IC problem, and they committed me to give it within 7 days, but till date to my surprise i haven't received my camera nor any proper response from your service centre. Please help me, as almost a month has passed by.

      Anurag Agarwal
      750, Pratap Nagar,
      Dadabari,
      Kota - 324009
      Rajasthan
      +[protected]

      Sony Digital Camera — NOC

      Dear Sir,

      I had taken a Sony Digital Camera from Seema Electronics, Western Market Building, unit-II Bhubaneswar..My Loan amt will clear from the month of June 2010, but till date I have not recd any NOC.
      Pls look into the matter urgently.

      Regards,

      Bipra Charan Dash
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        P
        Pradeep Kumar.N
        from Bengaluru, Karnataka
        Jun 9, 2008
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        I brought cell phone from From Sony Ericsson Model no: W810I, Invoice.No: 1664, dt of purchase# 30th Mar'08 worth of Rs.9000/-. The cell phone ringing output is low and getting hanged which happened more than 2 consecutives times and show room executives took the cell phone and repaired it. And again i facing the same problem.

        Now i want my cell phone to be replaced rather going again and again to show room for mending purpose !!

        Rgds,
        Pradeep Kumar. N
        Mb.no# [protected]
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          D
          Dujhon Bhaskar
          from Delhi, Delhi
          Jun 6, 2008
          Resolved
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          Resolved

          From,
          Mr. Dujhon Bhaskar
          C/o.Ranganath.H.V
          SRIT House
          #113/1B, ITPL Main Road
          Kundalahalli
          Bangalore - 560 037
          Karnataka, India
          Phone : +[protected]
          Telephone no. +[protected]/24479644.

          To,
          Sony Erricson,
          India.

          Subject : Tracking of my Lost mobile and card having no.[protected]

          Dear Sir,

          I am regular user of Hutch(Vodafone) and has been using above phone [protected] since last 1 years. On dated03/06/2008, my
          mobile was lost / stolen and thereafter it is not traceable.

          I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my SIM.

          The importance of the data stored on the video clips is that I am having some important records and passwords in that mobile. The details of the mobile are as under :

          - Make - Sony Erricson
          - Model - W700i
          - Make - March 2007
          - IMEI No.[protected]
          -Bill No -10962
          -Purchased at
          Official Mobiles
          Shop No.2, National Plaza, opp.St.patrick's church, 25,
          Residency Road, Bangalore-560025



          I am attaching herewith a Xerox copy of bill of the above mentioned mobile & also FIR.
          Hence, you are requested to kindly cause for trace and recovery of the above said mobile phone & SIM.


          Thanking you, Yours sincerely,
          (Dujhon Bhaskar)
          Aug 14, 2020
          Complaint marked as Resolved 

          NOKIA/N72 — No any provision for trace My mobile after it has theft(Lost)

          Dear Sir,
          i kiron gogoi , using nokia mobile from last eight years. Having lot of confidence for the brand image and from the side of technololy. And frequently come to my knowledge that nokia care may trace a its mobile from IMEI no after theft(lost). I have bought a Nokia N-72(IMEI NO-[protected]). and unfortunetly lost it from theft within ten days from buying day. I have lost my all valuable contact number as well as many confidential data. without these data my life become paralysed. And now i feel that i never feelup these lost. So, as per my knowledge your service provider may trace my mobile. It would consider as great help and i may alloways thanksfull to your company.
          please look after the matter as possible. thanking yoy.
          your faithfully
          kiron gogoi.
          indore. (MP)

          Sony Ericsson S500i Mobile set — No support

          I bought a Sony ericsson mobile set from Sri Sai One Shop, #78/1-1, Gandhi Bazzar Main Road, Bangalore -560004. I paid 10,850 rupees towards Sony ericsson model S500i by cash. Two months back my mobile set slipped from my hand and TFT screen had broken, from that day my mobile set kept hanging frequently. I went around 4 times to this shop for support service, the proprietor is not taking the risk of support and service for the same. Neither he is pointing to support station nor guiding me properly for the same. Its been more than a month I keep visiting for the support and service but his response was not up to the mark. Please kindly guide me on this.
          Thanks,
          Mahesha M

          sonyericsson/k750i — mobile theft

          sir,

          in 6th nov. 2007, I purchased a sony ericsson k750i mobile phone. But, unfortunatly it has lost by me on 6th feb, 2007.
          I have all ducaments of mobile. it's imei no. is[protected].

          plz do something if yuo can.

          thanks

          Sony Ericsson — Lost Mobile with BSNL prepaid card 9427033820

          Kindly note that today while returning after my examination at @ 15.30 hrs, i found i have lost my mobile phone [protected](Prepaid connection)at Vadodara.I have just purchased my phone from Subhiksha at Virar 401303, Dist:Thana.Later i will also give phone Sr.no.also.So i herewith request you that is there any way to trace my phone.Kindly do the needful.My prepaid connection is very old & every year i recharge it yearly.So please look in this matter & suggest me solution.
          Regards.
          Riddhima Jadhav
          Dear Sir,

          I am regular user of Hutch(Vodafone) and has been using above phone [protected] since last 1 years. On dated03/06/2008, my
          mobile was lost / stolen and thereafter it is not traceable.

          I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my SIM.

          The importance of the data stored on the video clips is that I am having some important records and passwords in that mobile. The details of the mobile are as under :

          - Make - Sony Erricson
          - Model - W700i
          - Make - March 2007
          - IMEI No.[protected]
          -Bill No -10962
          -Official Mobiles
          Shop No.2, National Plaza, opp.St.patrick's church, 25,
          Residency Road, Bangalore-560025



          I am attaching herewith a Xerox copy of bill of the above mentioned mobile & also FIR.
          Hence, you are requested to kindly cause for trace and recovery of the above said mobile phone & SIM.


          Thanking you, Yours sincerely,
          (Dujhon Bhaskar)

          Sony Ericsson/ k530i — customer harssment

          I purchased the phone on 2.02.08. The IMEI No. [protected]. As my phone was unable to recognise the charger I gavw it at your authorised service center at 18, rabindra sarani, Poddar court, Gate No.3, 2nd Floor, kolkta. My case id no. 2WC:[protected]. But till now I am not getting my phone back and the officials are not confirming the probale date for returning it back. They are only replying that when the phone will okay they will call me. After 15 days it is really pathatic to hear this kind o[censored]nproffesional reply 4m a esteemed company like Sony Ericson???? Am I commited a mistake by buying a hand set 4m ur company????????

          Sony Ericsson — reg: the tracing of my lost mobile

          dear sir,
          this is Raju.K, working as a switch engineer in ZTE and i lost my mobile the last thursday when i was getting into a city bus to my office at 8:30 am . the mobile was W 810i sony ericsson which i bought in the month of july last year and the S.No:is BD3058DH22 and the IMEI IS[protected] and DPY1012947/22R6AEN . and my mobile had got one problem with the camera where in i was not able to use the camera application (i think some software problem) and i think the culprit will definitely come to any one of your customer service centres to rectify the camera problem and so please let me know immediately if you find the mobile with the above said details . please help me in tracing out my mobile so that i ll be very very thankful to you and to your company as i love this W810i sony ercisson mobile very much . i am very much attached to this mobile and i beg you to help me in tracing out my mobile . you can call me immediately to my TATA number [protected] or [protected](vodafone) numbers . please sir, please do this favour for me ...
          hi,
          I am sunil from bangalore and have lost my mobile, can you please help me out with tracking it?
          Model number:Sony ericsson w 910i
          IMEI[protected]
          i am reachable on : [protected]

          thanks
          My Mobile phone with below details is stolen

          Model: Sony Ericsson K750i
          IMEI:[protected]
          Date Lost: 17-August-08
          Stolen in Bangalore

          Please let me know if you get any info regarding this stolen mobile.
          Sir, I lost my mobile Sony ericsson w810i in Bangalore.It is black in colour and its imei number is [protected].My network operator was Spice telecom and they are not able to help.Please help in finding my mobile.My contact number is [protected].My e-mail address is [protected]@Gmail.com.Thanks.
          Sir, I lost my mobile Sony ericsson k550 inkerala.It is black in colour and its imei number is [protected].My network operator was vodafone telecom and they are not able to help.Please help in finding my mobile.My contact number is [protected].My e-mail address is aneesh.[protected]@yahoo.co.in Thanks.

          Sony Ericsson W700i — track my mobile please

          myself lalit sharma, H no 1245, Sec-10A, Gurgaon,
          my mobile is stolen from main market gurgaon
          the detail of my cell phone as given below:-
          model :- sony ericson W700i, titanium gold,
          mobile phone GSM/GPRS 900/1800/1900
          DPY 101 3044/21 R4B EN
          S/N :- CB50V7P8GB
          IMEI :[protected]
          MONTH OF MFG - JUNE-06
          sir you r kindly requested to track the mobile location and send the information to me mobile no ([protected]). i will be very thankfull to you.

          Lalit Sharma
          H no 1245,
          Sec-10A
          Gurgaon
          Sir, I lost my mobile Sony ericsson w 910i slide peice [black colour] in hyderabad today morning my IMEI number is [protected] my airtel sim no is [protected]
          my e mail ID is [protected]@yahoo.co.in

          can you help me to track the phone please
          hi,
          I am Abhishek from bangalore and have lost my mobile while traveling in a bus,
          can you please help me out in this case?
          Model:Sony Ericsson w580i
          IMEI Number: [protected]
          Stolen Date: 23rd Sep, 2008
          I am reachable on : [protected]

          Thanks
          hi,
          I am Siddharth from ujjain (m.p.) and have lost my mobile on the way
          can you please help me out in this case?
          please tracke my mbile
          Model:Sony Ericsson w550i
          IMEI Number:[protected]
          Stolen Date: 23rd Sep, 2008
          my lost mobile no. is [protected]
          I am available on : [protected] (india)

          Thanks
          hi,
          I am Siddharth from ujjain (m.p.) and have lost my mobile on the way
          can you please help me out in this case?
          please tracke my mbile
          Model:Sony Ericsson w550i
          IMEI Number:[protected]
          my lost mobile no. is [protected]
          I am available on : [protected] (india)

          Thanks
          HI
          my name is Ravikumarnayak
          My mobile was theft in mysore i want to track my mobile
          i have used a airtel sim for last 2.5 Yrs.
          My No is [protected]
          IMEI No is[protected]
          The mobile was purchased on sep 06
          Pls. help me
          HI my name is Ravikumarnayak
          My mobile was theft inMysore
          I want to track my mobile
          I have used a airtel sim for last 2.5 Yrs.
          My No is [protected]
          IMEI No is[protected]
          The mobile was purchased on sep-06
          Pls. help.
          Dear Sir / Madam,
          I lost my mobile, vodafone No. [protected] (Gujarat). The handset is SonyEricsson K530i.Can you please help me to track my mobile, atleast I will suggest you kindly to block this handset for use of any SIM card.
          Regards,
          Prabhakar Lahare
          E-27, Swaminarayan Park, Subanpura, Vadodara, Gujarat, mobile No : [protected]

          Sony Ericsson — lost of mobile phone

          sir i have lost my mobile handset at 5:00 o'clock . handset model w300i sony erricson.

          Vodafone — Lost Sony Ericsson set with Vodafone Postpaid SIM

          Dear Sir,

          I've lost my cell wih vodafone postpaid connection today.
          I want to deactivate all the services from my no. [protected].

          Here are the details of my lost phone:
          k530i
          imei :[protected] S/N: BX900EF33J. Please help asap.

          Sony Erricson - W580i — Tracking of my Lost mobile and SIM card

          Hi

          I have lost my new sony erricson mobile
          Details:
          Model - W580i
          IMEI No. - [protected]
          SIM card No. - [protected]
          I had purchased that mobile in Hosur, Dream world

          Kindly help me in tracking the phone

          My contact details:
          Mobile - [protected]
          landline[protected]
          email - ranjith.[protected]@perlos.com
          From,
          Mr. Rahul Savant
          Manager,
          Punjab & Sind Bank
          B-38, First Floor
          CBS Cell, Naraina Industrial Area
          New Delhi-110028
          Phone : +[protected], 25792019


          Date:05/11/2008

          To,
          Sony Erricson,
          India.

          Subject : Tracking of my Lost mobile and card having no.[protected]
          Dear Sir,

          I am regular user of Hutch(Vodafone) and has been using above phone [protected] since last 6 years. On dated 05/11/2008, my mobile was lost / stolen and thereafter it is not traceable.

          I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my SIM.

          The importance of the data stored on the video clips is that I am having some important records and passwords in that mobile. The details of the mobile are as under :

          - Make - Sony Erricson
          - Model – P1i
          - Make - June 2007
          - IMEI No.[protected]

          You are requested to kindly cause for trace and recovery of the above said mobile phone & SIM.


          Thanking you,
          Yours sincerely,


          (Rahul Sawant)
          My phone has been losted, so please note the IMEI #[protected] & MODEL # Z550i,
          I[censored] found this phone please contact me, my phone # is [protected]/[protected].

          Thanks & Regards,
          Lourd Nathan.I

          Sony Ericsson — mobile stolen

          Dear Sir/Mam,
          Please help me to find my mobile.
          Details are as follows,

          Name:DINESH MORESHWAR EWALE

          Adress:Vrundawan society,
          MIDC ‘G’ block,
          Chinchwad,
          Pune-411019Maharashtra,
          India
          Phone model: K750i

          Make: Sony Ericsson
          E-mail for communication:[protected]@rediffmail.com, [protected]@kcl.kineticindia.com
          Missed date:20/11/2008
          IMEI No:[protected]

          Contact no.091-[protected]

          Thanks & Regards,
          Dinesh
          Respected Sir,
          I rohan shasi lost my handset SonyEricsson k810i on 3rd dec 08 near my residence in Bandra East, around 6pm . i launched a complaint at nirmal nagar police station (Khar East) on the same day around 8:30 in the evening. I am using Airtel prepaid card which has been blocked by service provider..
          I would also like to know if there is any organization who would helped me in getting my cell phone traced through my handset identity number ..
          Following details attached:
          IMEI NO: [protected]
          Model : K810i
          Phone :[protected] / [protected]
          please help me out !!!...
          looking further for your co-operation...
          thanking you...
          Rohan
          I have lost my Sonyericsson Mobile during traveling in Hyderabad it contains all the vital data that were very useful for me. if anybody can help me out i will not forget his help in my entire life
          Make:sonyericsson
          Model:W710i
          Color:White
          IMEI:[protected]
          To,
          Sony Erricson,
          India.

          Subject : Help required to trace out my lost cell

          Dear Sir,

          I've been using Vodafone postpaid connection. On dated 06/2008, my mobile was lost / stolen and thereafter could not be traceable.

          I had seeked the help of my service provider but they are not at all willing to help out in this reagrd.

          I'm providing you the necessary details of my mobile. Hope to get some positive reply :

          - Make - Sony Erricson
          - Model - Wk810i
          - IMEI No.[protected]
          -Purchased at
          Sangeetha
          Yelahanka, Bangalore-560064



          Kindly request you to trace the above said mobile phone.

          Thanks in advance,
          Suman Das
          [protected]
          [protected]
          [protected]@infosys.com

          Sony Ericsson — Lost cell phone

          I have lost my sony ericson mobile W-580i in bangalore is there anywat to trace by IMEI number.Plz reply
          My mobile is stollen.
          modell is k320i
          IMEI :[protected]
          Please find it.
          i very much like it.so please help me
          Hi an info reg mobile security...

          IMEI number-The International Mobile EquipmentIdentity (IMEI) number is an international identity number used to uniquelyidentify a mobile phone. The 15-digit IMEI number is an electronic fingerprinttransmitted every time a phone is used, which reveals the identity of themobile handset.

          How can I find out my IMEI number? IMEI numbers are independent ofthe phone number and are usually written underneath the battery or on the backof the handset. Mobile phone users can also check their 15 digit IMEI number bydialling *#06# on their mobilehandset. Mobile phone owners should make a note of their IMEI number and keepthe details in a safe place.

          I[censored] lose your mobile, send an e-mail to [protected]@vsnl.net <http://us.mc541.mail.yahoo.com/mc/compose?to=[protected]@vsnl.net> with the following info.
          Your name:
          Address:
          Phone model:
          Make:
          Last used No.:
          E-mail for communication:
          Missed date:
          IMEI No.:

          "No need to go to police station"

          Source: THE HINDU, 13.5.06
          hi,
          I am Daniel from Hyderabad . My mobile phone is stolen.
          please tracke my mbile
          Model:Sony Ericsson z550i
          IMEI Number:[protected]
          my lost mobile no. is [protected]
          I am available on : [protected]

          Thanks a ton.
          my mobile sony ericsson w700i, imei no.[protected] was stolen on[protected]. i lodged the FIR but till date no trace.
          bhupat
          ir, I lost my mobile Sony ericsson k550i in Tamil nadu.It is black in colour and its imei number is [protected] and battery no 161804PTLDLV07W07.My network operator was Aircel([protected]) telecom and they are not able to help.Please help in finding my mobile.My contact number is [protected].My e-mail address is [protected]@gmail.com Thanks.
          hello,

          i have lost my mobile yesterday on[protected] at 11.00 am. may oyu help me please. my cell no. is [protected].

          Sony Ericsson — My mobile is stolen on 27.12.2008 7.00 AM

          dear sir

          my mobile has stolen on 27.12.2008 on 7.00 AM.My mobile no is [protected].
          plz give solution to trace out.
          contact no:[protected]
          dear sir

          my mobile has stolen on 27.12.2008 on 7.00 AM.
          plz give solution to trace out.

          Sony Ericsson — tracking mobile location

          can it be possible to track mobile no [protected], with handest w810i
          i have lost my sim pleas help me
          I lost my mobile today no [protected] in the Taxi which is vodafone connection at kolkata.
          Could u help me out to tace the mobile
          Some one stolen my sony ericsson mobile phone from my office premises on 06/01/2009
          Kindly help me to locate the mobile.

          Details are as follows:
          Name: Abhishek Pandey

          Phone model: Sony Ericsson -W 550 I ([protected])

          Make:Last used No.: [protected]

          E-mail for communication: pandey.[protected]@kotak.com
          Missed date: 06/01/2009

          IMEI No: [protected]

          BPL Mobile — Loss of mobile

          I forgot my mobile sony ericsson in a taxi on my way from airport. is there any way to track it down. imei no:[protected]

          Sony Ericsson — Loss of mobile

          I forgot my Sony Ericsson mobile in a taxi on my way from the airport. it was having BPL sim. is there any way to track it. IMEI no:[protected]
          Hi,

          I lost my mobile on 15 feb 2009. Please help me to find it out.

          Model : Sony Erricson W595
          IMEI No : [protected]
          Phone no : [protected]
          hi
          i have lost my sony ericssion mobile handset on feb 14-2009
          model no W200i
          kindly help in tracing the phone
          i am vikram i have lost my mobile 1 week ago now i am trying to trace my mobile can u help my by any means i will be thankful to you
          IMEI NO [protected]
          MODEL K850i
          SIM INSERTED -SPICE [protected]
          CONTACT ME ON - [protected]
          OR [protected]
          PLEASE HELP ME
          THANKING YOU
          VIKRAM
          No worries whether you own a black & white mobile or a colour, now you can easily trace your GSM/CDMA lost mobile. Yes! You've to just purcahse a "Mobi Tracer Card" from http://kalyanmobilesecurity.com and you have to register there and you are done with the entire procedure.


          Now when your mobile is lost you've to send an SMS to Kalyan Mobile Security's server and they will get back to with the mobile number that is currently in use on your lost handset.

          For further details check out: http://kalyanmobilesecurity.com

          or send an enquiry mail to them at:
          [protected]@kalyanmobilesecurity.com
          From,
          Chauhan UpendraKumar C
          Zaveripura,
          p.o: koyali
          Baroda
          Gujarat 391 330
          India
          Phone :[protected]
          Mo. +[protected]

          To,
          Nokia,
          India.

          Subject : Tracking of my Lost mobile Nokia N72 and card having no.[protected]

          Dear Sir,

          I am regular user of BSNL and has been using above phone [protected] since last 1.5 years.
          my mobile was lost / stolen and thereafter it is not traceable.

          I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my SIM.

          The importance of the data stored on the video clips is that I am having some important records and passwords in that mobile. The details of the mobile are as under :

          - Make - nokia
          - Make - JAN 2007
          - Date Pur. - 14 Apr 2007
          - ITEM No. 0030801
          - IMEI No. - [protected]
          -Invoicel No -1163
          -Purchased from:
          Radiphone
          112-113 gokulesh complex,
          R.C. dutt road.
          Alkapuri
          Vadodara
          -Supplier Ref- G27

          Hence, you are requested to kindly cause for trace and recovery of the above said mobile phone & SIM.



          Thanking you, Yours sincerely,
          Upendra Chauhan
          i had lost my w580 phone. my phne imei no is [protected]. please trace my phone or block my phone. thank you...
          i have lost my mobile today dtd[protected] at 6.00 am. may you help me please. my cell no. is [protected].
          IEMI no.[protected]
          mobile model: W580i
          Hallo

          My Sony Ericson new mobile (K 530 i) has been theft today when i was in the bus. I live in Laxmi Nagar New Delhi Please help me in finding the missing mobile.

          IEMI no. is [protected].
          My email-id is- [protected]@gmail.com
          my contact no. is- [protected]
          To
          Sony Ericson Officials

          My mobile is lost today 4.4.09 when, in the morning, i was in the way to office and was travelling in the bus. This accident occured in the laxminagar. Please search my mobile. it is very new set, i purchased it in last month only.

          Please help me.
          Givenbelow is the detail.

          Name: Mohd. Ahsan
          Address: G-34, Laxmi nagar, New Delhi
          Phone model: K 530 i
          Make: Sony Ericson
          Last used No.: [protected]
          E-mail for communication: [protected]@gmail.com
          Missed date: 4-April-2009
          IMEI No.: [protected]

          sony erecssion K530i — i lost my phone

          I lost My Mobile Sony Ericsson K530i, costing Rs. 7500 in the mornig on 05 jan 09
          i go to gym & i lost my phone
          sir,
          i lost my sony ericsson phone 4/4/09.please help me to find it,
          phone model:w910i
          IMEI NO:[protected]

          Hutch — phone tracking

          please can you give information of the holder of the hutch number [protected] the person is trying to trap me
          hi..
          i am suneel i have stolan my mobile of soni ericsson w810i black at the date 25112008 IMEI NO. [protected] I HAVE ORIGANAL BILL. E-MAIL for communication: u.[protected]@yahoo.com
          add: NEAR RADIO STATION BESIDES GOLU KIRANA SHARDA NAGAR KARMETA JABALPUR 482002
          TEL: [protected]
          Name : BHANU SHARMA
          address: IOCL, Gujarat refinery, Baroda, Gujarat
          I have lost my Sony erricson mobile phone model K530i from Vadodara, Gujarat on 1/04/2009 at 5:00pm.
          Mobiles IMEI NO. is[protected]
          Service provider :BSNL
          ph. NO.[protected] .I HAVE OBTAINED DUPLICATE SIM FROM BSNL

          Email : [protected]@yahoo.com

          Sony Ericsson Mobile — Loss of Sony Ericsson mobile

          Dear sir,

          I lost my Sony Ericson mobile model C510 on 24.04.09 evening at Erode, Tamilnadu.

          Following are the details :

          Name : AJI JACOB P

          IMEI No. of the mobile :[protected].

          My Mobile no. [protected]

          Email id : [protected]@yahoo.com

          Location : Coimbatore, Tamilnadu

          I request your help in getting back the mobile.

          Regards

          Aji Jacob P
          Respected sir,
          Today morning[protected], I mean at around 10.15 near J.C Nagar[bangalore-6] bus stop I lost my mobile, I mean some one stole my mobile.

          My mobile is Sony ericsson K550i [Cyber shot], black coloured panel with silver coloured buttons, screen resolution of my mobile is 176*220 and its one and half year old. Please help me sir, If you help means I will never forget your help in my life.

          Here is the information, about me and my mobile.
          My name: Kiran.N


          Address: Do.No. 319/a, Subhashnagar, Nelamangala- 562123


          Phone model: K550i [Cyber shot]


          Make: Sony Ericsson

          Lost mobile's SIM card number: [protected]


          E-mail for communication: [protected]@yahoo.co.in


          Missed date:[protected]


          IMEI No: [protected]


          Contact No.- [protected], [protected].

          Purchased on[protected]

          Purchased from- The mobile store,
          # 496 & 497, Ground floor,
          Sampige road, Malleshwaram,
          Bangalore-560003
          MOBILE LOST

          Sir, Last week i had lost my new mobile Sony Ericsson k 810i, which was very well stolen at cyber cafe.
          IMEI no is [protected], it had vodafone prepaid sim in it.

          Please do the needful or advise whom should we contact for the same.

          Thanks,
          i have lost my sony ericsson mobile R300.

          IME: [protected]

          Regards

          Srikanth

          Sony Ericsson Mobile W700i — Mobile robbed in the train while alighting Bandra Station

          My mobile [Model W700i Titanium Gold] has been robbed in the train while alighting at Bandra Station. My mobile IMEI NO.[protected] and S/N: CB50V7QJ74. Kindly block the IMEI so that the person who bought the stolen mobile should not be able to use it. Thus we can discourage robbery of mobile phones to a certain extent. Kindly help me in this regard. Awaiting for your positive reply.

          Sony Ericsson Mobile Model W700i — Mobile robbed in the train

          My Sony Ericsson Mobile [Model No.W700i Titanium Gold] has been robbed in the train while alighting at Bandra Station. My IMEI NO:[protected]. Kindly block the IMEI so that the person who bought stolen mobile should not be able to use it. Thus, we can discourage people from robbery to a certain extent. Kindly do the needful.

          Lalitha

          sonyericsson — lost mobile phone

          my mobile Handset (Sonyericsson K330) has been lost...
          its specification


          model:K330 Phone(Gold on Black)
          IMIE:[protected]


          As this mobile was gifted to me i dont have any bill...
          please help me..
          at least block the phone to avoid any scrupulous use...

          looking forward to hear from your side..
          thank u...

          Lyns Sunny
          [protected]
          I LOST MY SIM.
          NUMBER - [protected]
          PLZ DISCONECT MY SERVICES.
          i lost my mobile today morning, is it possible for u to find my mobile by mobile tracker.
          my imei no is[protected]

          my sony ericission w380i is lost my mobile no is [protected]


          plz help me
          Hallo

          My Sony Ericson mobile (K 530 i) has been theft today when i was in the bus. Please help me in finding the missing mobile.

          Here is the information, about me and my mobile.
          My name: Rahul Vilas Pawar


          Address: 834A, Plot no 11 Near Sahwas Colony karanje Naka Satara 415002

          Phone model: K530i

          Make: Sony Ericsson

          E-mail for communication: Rahulpawar.[protected]@rediffmail.com [protected]@infosys.com

          Missed date:[protected]

          IMEI No: [protected] -1

          Battery No -S N 220810PTLOLV67W47

          Contact No.- [protected], [protected], [protected]

          Purchased on[protected]
          Bill No - 12527

          Purchased from- The mobile store,
          S.NO.97 Mumbai pune Road, Near Nigdi Bus stop Nigdi
          Pune 411044
          sir i ve lost my sony ericsson mobile model no k530i
          and imei no [protected]
          with mobile no airtel [protected]
          please do help me to get my mobile back sir
          i have more sensitive informations in my mobile
          My mobile sony ericsson K750i was stolen in tamilnadu . the IMEI No.[protected] and the s.no. T2600F63Z4Please help me to find my lost mobile. My contact number is [protected] my e-mail address is [protected]@gmail.com
          Dear Sir/Madam,

          I ahve lost my sony ericsson handset. kinldy help me in this matter.
          Name : Vaishali Prakash Maheshkar
          date of lost:12th june 2009
          IMEI No.:[protected]
          Model Sony Ericsson W700i

          thanks in anticipation.

          regards
          Vaishali

          BSNL mobile /Prepaid — lost Mobile

          Dear Sir,

          Kindly block my SIM as my mobile has stolen.
          My mobile no is [protected].

          Thanks & best regards

          Sony Ericsson-z550i — Lost mobile

          I lost my mobile phone Sony ericsson- z550i. I have registered FIR and they told to track the device.
          Please Help

          Hutch / Vodafone — stolen my mobile

          Dear Sir,
          this is to inform you that, before five days, my mobile instrument was stolen, and my mobile no. is [protected]. this is for your kind information.
          If i want same num, ber sim card, what is the procedure for that, pl guide me...
          If required plcontact me on [protected]
          With regards

          D.M.Pancholi
          [protected]

          Sony Ericsson — lost mobile

          Hi,

          I have lost my mobile on 28-Jun-2009 at around 9:00 p.m. It is sony ericssion W580I having IME no
          [protected] having BAT No 693363. Please help me to track or block my handset

          Thanks
          Mitali
          i have broke my sony ericsson into two piece . the main board is cracked
          My mobile has been robbed please any one find my mobile I like that mobile very much
          Mobile was robbed on 23, May 2009
          Between4.30 to 6.30pm
          My IMEI no is[protected]
          W595
          My Robbed mobile"s number is [protected]
          I found please communicate on the email.ID manpreet.[protected]@gmail.com
          Or my number is [protected]
          sir kindly track my moblile of imei no. is[protected]
          Hi I have lost my Sony Ericsson K790i model on 04th July 2009, Saturday Between 06:00 PM and 8:00 PM. IF possible please track my mobile

          Model : Sony Ericsson K790I (Velevet Black)Pannel)

          IMEI NO: [protected]

          Sanish S Kumar
          Contact Number: [protected]
          hi,
          I am Sooraj c and have lost my mobile in Pune.
          can you please help me out in this case?
          please track my mobile
          Model:Sony Ericsson W910i
          IMEI Number:[protected]
          Stolen Date: 01st July-2009
          my lost mobile no. is [protected]
          I am available on : [protected] (india)
          Sir, I had lost my Sony Ericcson mobile having IMEI No.[protected] alongwith SIM card no. [protected]. I got the duplicate SIM from Airtel Customer Care. Kindly help me to track my lost mobile using IMEI No. You are only the hope for me.Kindly reply. Thanks
          Pl find my mobile.

          sony ericsson w910i — Can you please help me in tracking my lost mobile

          Hi,

          Somebody has stolen my mobile, when i was shopping, please help me in tracking my lost mobile.
          My IMEI is[protected]

          Thank You.
          sir,
          yestaday evening @5:00am i hav lost my sony erison w350i fone in my home but i want now how track the mobile am using vodafone network and my emi no is [protected]

          Sony Ericsson — Cell phone Stolen

          I had given my sony ericcson w580i for service to sony ericsson service center at Borivali, Mumbai to repair it faulty camera. It's been 15 days i have not received it back. I am informed by the sony ericsson about a week ago that there was a robbery at their service center and my phone was also stolen with it. Company will not be able to return a replacement until the investigation completes/ or phones are found. So i decided to call service center, but they are telling there was some internal system problem. Please help me recover my mobile from sony ericsson.
          sir,
          I lost my mobile model no. sony w580i & imei no. was[protected]., somebody stolen it sir and battery no. 849416SWMANM08W19, MY NETWORK OPERATOR WAS AIRTEL & i lost my mobile in INDIAN INSTITUTE OF TECHNOLOGY IN KHARAGPUR, WEST BENGAL, if you find it contact me, my no. [protected], ...
          HI,
          MY MOBILE WAS LOST ON 2nd AUGUST. I WANT TO TRACE IT

          Your name: ANJU BALA KAMBOJ

          Address: F.C.A- C-9/3, NEAR PATEL CHOWK, S.G.M. NAGAR.FARIDABAD

          Phone model:LG KE-770

          Make:

          Last used No.: [protected] [protected]

          E-mail for communication: mahi.[protected]@gmail.com

          Missed date:2.08.09 timing 7.30-8.30pm

          IMEI No.: 355254/01/499959/7

          ANJU KAMBOJ
          HI,
          MY MOBILE WAS LOST ON 2nd AUGUST. I WANT TO TRACE IT

          Your name: ANJU BALA KAMBOJ

          Address: F.C.A- C-9/3, NEAR PATEL CHOWK, S.G.M. NAGAR.FARIDABAD

          Phone model:LG KE-770

          Make:

          Last used No.: [protected] [protected]

          E-mail for communication: mahi.[protected]@gmail.com

          Missed date:2.08.09 timing 7.30-8.30pm

          IMEI No.: 355254/01/499959/7

          ANJU KAMBOJ
          HI,
          MY MOBILE WAS LOST ON 2nd AUGUST. I WANT TO TRACE IT

          Your name: ANJU BALA KAMBOJ

          Address: F.C.A- C-9/3, NEAR PATEL CHOWK, S.G.M. NAGAR.FARIDABAD

          Phone model:LG KE-770

          Make:

          Last used No.: [protected]
          E-mail for communication: mahi.[protected]@gmail.com

          Missed date:2.08.09 timing 7.30-8.30pm

          IMEI No.:[protected]

          ANJU KAMBOJ

          Sony Ericsson — Mobile lost

          Request to help me find my mobile which islost today.

          Model no -W580i

          IMEI : [protected]

          Sony Ericsson Mobile — contacts recovery

          good evening,

          i lost my all contacts from mobile by deleting all.

          is there any software for recovery my contacts list.

          thanking you.

          Sony Ericsson — Mobile loss

          I lost my Mobile. Make Sony Ericsson

          My Mobile IMEI No-[protected]

          My Mobile(Airtel) No. is [protected].May please track the calls from mobile/whereabouts of the mobile using ID and may please mail the details.

          Also block my SIM and allocate the same No. to me.

          My Address is
          N0 14,Muthumariamman kovil street,
          Lakshmipuram
          Chrompet
          Chennai-44
          Contact no-[protected]
          loss my mobile sony w350i .IMEI.[protected] .my contact no.[protected] and [protected]

          Sony Ericsson — need help to find stolen mobile

          Sir,
          I had sony Ericsson, k550i handset. It has stolen on 8/09/2009 from college(nagpur).
          I have all the details regarding it which as follow;

          company-sony ericsson
          model- K550i
          IMEI No.:[protected]

          If you help regarding above subject i'll be very greateful to you.
          hi

          my name is shivraj i lost my mobile phone while i was travelling from passenger at 3.00 pm from gulbarga to shahabad .it is stolen from my pocket on 8th september 2009

          stolen moile number -[protected] ( vodafone )
          handset- sony ericssion k530i ( warm silver )
          IMEI number[protected]

          if found please contact me at [protected]
          my adress
          shivraj.inginshetty
          plot no-13
          pitru krupa
          n.v.layout
          gulbarga-585103
          karnataka

          Sony Ericsson — Mobile tracking software

          I have lost sony erricson w700i set with IMEI number[protected].

          Appreciate if you can track the location of that set using your software

          Sony Ericsson — sms is not going out from my cell

          hai i m an 3 year old vodafone customer ,frequently i m getting a problem that when i send message from my cell it has not been delivered,i m reciving an error message as"message failed",i hav informed to customer care many times but i cldn't get any solution ,even though i m refreshing my settings i cldn't get rid of tis problem,plz help me to recover from tis problem
          From,
          Mr.Ashish Tiwari,
          Samarth Nagar Sahaniwash,
          Samarth Nagar,
          service Road,
          Vile Parle (e),
          mumbai-400057.
          Phone : [protected], , .

          To,
          Sony Erricson,
          India.

          Subject : Tracking of my Lost mobile and card having no.[protected]

          Dear Sir,

          I am regular user of BPL(Loop) and has been using above phone [protected] since last 1 years. On dated 14/sep/2009, my
          mobile was lost / stolen and thereafter it is not traceable.

          I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my SIM.

          The importance of the data stored on the video clips is that I am having some important records and passwords in that mobile. The details of the mobile are as under :

          - Make - Sony Erricson
          - Model - W700i
          - Month of mfg.- september 2007
          - IMEI No.[protected]
          -S/N-CB50VCMADM
          -Purchased at
          Alfa Mobiles, Irla, Vile Parle (w), Mumbai-400056

          Hence, you are requested to kindly cause for trace and recovery of the above said mobile phone & SIM.


          Thanking you, Yours sincerely,
          (Ashish Tiwari)
          I have lost my sony ericsson's mobile on 22/08/09. I have also sent an e-mail to [protected]@vsnl.net for tracking my mobile.

          Following is the details of my mobile
          Owner Name: Abhijit Dilip Dhuri
          Address: Gopal Bhuwan wadi, K. G. Marg, Prabhadevi, Mumbai-25
          Phone model: W580
          Make: Sony Ericssion
          Last used No.: [protected].
          Missed date: 22/08/09
          IMEI No.:[protected]

          Please let me know how to find my mobile.

          Thanking you.

          Awaiting your early response.
          Dear Sir/Madam,

          I ahve lost my sony ericsson handset. kinldy help me in this matter.ple mobile trace and Location call me ple.

          Name : Rahul Joshi
          date of lost : 24/09/2009
          IMEI No. : [protected]-3
          Model Sony Ericsson : K 750
          battery no. : S/No.011348HNKHBN07W24
          ple contec my my mobail namber [protected], [protected],
          thanks in anticipation.

          regards
          Rahul Joshi
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            H
            Hari Shankar Rath
            from Noida, Uttar Pradesh
            Jun 5, 2008
            Resolved
            Report
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            Resolved

            We have purchased a Hi-Fi music system of Sony – Model No. DHC-AZ2D, Serial No. 6100261 in the name of MR. Rama Shankar Rath on 25th March, 2007 through Unique Electronics, New Delhi. From the day when the system was installed till now, it did not give any technical problem.

            In the mid of May, while changing a disk (DVD) in the disk player of the music system, the player did not work. It is neither taking any disk in nor out since then. Rather there is some continuous rolling sound coming from inside. Except the DVD player, rest of its units (FM radio, Tape, etc) are working fine.

            This model (DHC-AZ2D) usually gives the same kind of problem with the DVD player. Many of my friends who are having this same model of Sony Hi-Fi music system reported the similar kind of issue with the DVD player. One of my Friends (Mr. shoaib Zahir, residing at Mumbai) has the same model. He too experienced the same technical problem with the DVD player unit and that to just after his warranty period got over. He had written a mail requesting to replace it. The service team of Sony India had visited his place and replaced the unit for FREE.

            We wrote a mail requesting to replace the DVD player unit of my music system with new one without charging me any money for that like they did for Mr. Shoaib. I would also like to mention here that its just over 13 months that we have purchased this music system and recently (only 1 month back) the warranty period of the music system got over.

            Now after writing this above complain/request to their customer care ID (sonyindia.[protected]@ap.sony.com), I got a auto-generated mail with a Request ID - 2982792. Its being more than a week and no one bothered to revert back to my above request.

            Then I called the nearest authorized service station of sony (Shri Amba Service Staion) which is located at CR Park, South Delhi at this number[protected]. Now they are charging me Rs. 550 (+ 12.5% Service charge + Rs. 100 as home visiting charge) as Service charge only. They are also telling us that if they is some problem in the DVD player unit then we need to replace it with a newer one by paying Rs. 4000 to Rs.5000 more even though we have purchased the music system just a year ago for Rs. 20, 000.
            Aug 14, 2020
            Complaint marked as Resolved 
            The same problem is with me with same model. In fact, the company has very poor service to customer . The model DHC-AZ2D is not a successful model with such high price and low quality product. I don't understand, why company behaves their customer like this in such a compititive market ?
            I am also facing the same problem after purchasing the unit. Just for 1 year the system were working fine but after that the CD/DVD loading problem, gear were getting skipped & reading problem. The sony service centre also charges very high so that we think twice before calling them.

            I do'nt know why the company like sony launch these type of product & moreover they have not withdrawn after so many problem just like Nokia who once have withdrawn the batteries which were not meeting the requirements or company standard.

            After paying such a huge amount, company is just sleeping. I think we should roll these news if comany is not supporting.
            Sir, Unable to detect the hardware'sony digital music player' model no. NWZ-B152F, also unable to charge the battery through a running computer.
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              L
              Lakshmanan C
              from Chennai, Tamil Nadu
              Jun 5, 2008
              Resolved
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              Resolved

              My SE W830i went white. I switch it on and all i get is a white screen. I tried removing batteries, recharging and then tried to update the phones software using SEUS(Sony Ericsson Update Service). Nothing worked. Took it to a authorized service center Vimas Intek, Near Ayyappan Temple, Annanagar, Chennai. As usual the service center is crowded and i was in queue. After some 20 minutes i was called and i showed my phone to the technical person there. I said how my phone suddenly went to a white screen and i also said that my phone is still in warranty. He immediately opened my phone and said that the screen got corrupted due to a water abuse and it would cost me Rs.4000+ and it would take a week to fix it. I was shocked. Water? Where? I have not used the phone for the past 2 months, due to restrictions in my office and there is no way my phone was abused with water and it was working fine till yesterday. When i argued he opened and showed me inside the phone cover. It had a small strip in the inside and he said its basically yellow until it comes in contact with water. If there is any contact, it turns red. And the strip was red. He also said this strip is to find if a phone is really abused with water.

              Again i argued it was working fine for the past 2 months and i have never even taken it out of my shelf. My phones color strip could have turned red because of sweat or water contact long back. But i was sure this white screen problem is definitely not due to water and suspected it to be a software problem.

              I requested him to replace my screen free of cost. i mean its still in warranty period, but he refused to replace it because according to him, fault is on my side. He also said that he has purchased all the spares out of his own investment and can't expect sony ericsson to approve of replacing a damaged screen for customers error. What the hell? Why should a service center buy spares out of its own damn pocket? This is very wrong. There are chances that these service centers can push some spares in to customers phones just for the heck of it. I'm not sure how many are already cheated and paid for nothing. I didn't believe what the service guy said. I argued again and then he gave me a slip stating my mobile model number, serial number and he also mentioned water problem. And told me that if i'm not satisfied, i can take this mobile and this slip to the head office, Salora International at Nungambakkam, Chennai. And i decided to go there.

              At Salora International, I had a whole different experience. Again i had to wait in queue, but only 5 minutes. I was suspicious about giving the slip to these guys, the Vimas Intek guy gave me. Because if they see the slip stating that my mobile had water abuse, they won't really try to find what the problem is. So i didn't say a word about my previous encounter with another Service Center. I said that the phone is still under warranty. Again this guy opened my phone immediately. Oooops!!! I was expecting a response similar to the previous one, telling that my phone was abused with water and blah blah blah. But no!!! This guy suspected it could be a software problem and took it in to a room. I was puzzled whether it would work out. Because, i have already tried the Update Service, myself with my PC. After some fifteen minutes, the guy came out and said, ... Its working! Thank god! They were really awesome and up to the point. They must be having some advanced method to correct corrupted phone softwares. They asked me for a xerox copy of the purchase bill and i provided them. And they did this free of cost, because i was in warranty period. In no time i was using my phone as usual.

              Vimas Intek guy blew this silly software problem to a huge screen replacement problem. Sony Ericsson must do something about this. He is ruining Sony Ericsson's name. He is trying to sell his spares to customers. Also he is refusing to replace it under warranty and trying to push it just for his profit. I hope Sony Ericsson can see the point. I really pity the SE customers who goes to the wrong guys like these and get suffered. Sony Ericsson, do something, cancel this guys contract. Or he is going to pose a threat for SE customers like myself.
              Aug 14, 2020
              Complaint marked as Resolved 

              Sony Ericsson W830i — Loss of Mobile

              IF YOUR CUSTOMER CARE REALLY WORK FOR ITS CUSTOMERS AND ARE PROUD TO SAY " HAPPY TO HEAR", MAKE ME HEAR THAT YOU'VE GOT MY MOBILE BACK.

              MOBILE NUMBER IN USE :[protected]



              GET BACK TO ME THRO EMAIL OR [protected](COLLEAGUE'S)


              WILL THANK YOU AFTER YOU TRY TRACE MY MOBILE
              ALFRED


              18, 14TH STREET,
              ANJUGAM ANAGAR,
              KOLATHUR,
              CHENNAI 600099
              Hi,

              I have a same problem with my phone and i was worried as few mobile service stations said the same that the its water... now i am more confident that my phone will be alright..

              Thanks a lot for sharing your experience
              I have sony ericsson w580i ooops!! it's a masterpiece by looks.but a piece of on performance part.and the service is so poor that i dont want to compare it even with .
              NEVER BUY A SONY ERICSSON PRODUCT.
              This appears to be a generic problem with 830i SE phone because i am having same problem. SE must post a panacea for this @ their home page. never purchase SE phones go 4 NOKIA
              VIMASINTEK Annanagar service center is most econnomic and fast compare other service center better work because my K550 KEYS not work prb i have 20 days before, delivered immdiately so thank to vimas sonyericsson service center.
              Helpful
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                G
                Gaurav Chhabra
                from Delhi, Delhi
                Jun 3, 2008
                Resolved
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                Resolved

                I have Sony ericsson w700i, which is still under warrenty & its mother board has been changed 3 consecutive times from the service centre but it is still faulty, its latest IMEI no. is [protected] so this time I request to Sony people that I don’t want repaired phone I want new handset (replacement). Right now the handset is in the service centre i.e. ACCEL FRONTLINE LTD. & people over there has refused to replace the handset, so kindly help me in it .My phone no. [protected]/[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Sir, with respect i want say that i lost my mobile yesterday while
                traveling by bus in banglore & i have register a F.I.R in HAL police
                station in banglore . Your name: HIMADRI BARAH
                Address: AT/PO: NALCO NAGAR,
                QR.NO:B/658, DIST:ANGUL, STATE:ORISSA, PIN:759145, COUNTRY:INDIA
                Phone model:SONY ERISSION W700i
                Make:SONY ERISSION
                Last used No.:[protected](AIRCEL, Banglore)
                E-mail for communication:[protected]@gmail.com
                Missed date:21.07.2009
                IMEI No.:[protected] MY CONTACT NO: [protected], MB NO:[protected] Therefore i request you to
                kindly take necessary action to block my mobile .Thank you.
                I have purchased this phone just six months back inspite of everyone opposing me not to buy SONY as we are regular buyer of Nokia phones but what a mistake i made now i feel after getting news from your service center that my liquid is damaged and will not replace phone so now i understand that why Nokia sells not your phones as no one can aford risk of 10thousand where as nokia phones we have 30 in number ranging from lowest to highest model with no problem rest you have to decied to keep the customer or not and this problem is something unbeliveable that suddenely phone got switched of and never got on if company like sony make products like this then it is better to stick with companies like nokia at least we will have peace in mind that the fobia of trustwothiness of buying sony product is not there and we are buying some brand which can be bad as sony means peace of mind.
                I have purchased this phone last year inspite of everyone opposing me not to buy SONY as we are regular buyer of Nokia phones but what a mistake I made now I feel after getting Agonizing response from sony CCE’s, head of service centre, Faridabad and also from call centre and at all that after facing problem in my handset and hold for two months in service centre with them they are asking not to repair it or getting damaged my handset and saying that it will not replace phone so now I understand that why Nokia sells not your phones as no one can aford risk of 10thousand where as nokia phones we have about 20 in number ranging from lowest to highest model with no problem rest you have to decied to keep the customer or not and this problem is something unbeliveable that that after having a cell noone can talk over phone because otherperson is not able to hear our voice due to network problem of handset. if company like sony make products like this then it is better to stick with companies like nokia at least we will have peace in mind that the fobia of trustwothiness of buying sony product is not there and we are buying some brand which can be bad as sony means peace of mind.
                I have Sony ericsson w700i, in which having motherboard problem, thus it don't have network. so from where i can buy its motherboard or network solution. i lived in delhi.
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                  RAKESH PATAHNIA
                  from Gurgaon, Haryana
                  Jun 3, 2008
                  Resolved
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                  I HAVE SONY PRODUCT NAMED SONY MINI HI-FI DVD SYSTEM MODEL MHC-GNZ8D[protected]. WHICH IS MADE IN CHINA, DATE OF PURCHASE 03 AUG-06 FOR 12 MONTH WARRANTY PERIOD AUTH.DEALER M/S KAPILA ELECRONICS JANAK PURI, NEW DELHI.AT THE TIME OF BUYING THIS PRODUCT I WAS VERY HAPPY; SUCH A EXPENSIVE AND SONY BRAND MUSIC SYSTEM IAM BUYING. AFTER FEW MONTH ITS DVD PLAYER STOP WORKING AND TROUBLING. I CONTCTED AND REGISTERED MY COMPAINT AT M/S ACE LOCATED AT WEST DELHI RAJOURI GARDEN NEW DELHI-27. SONY AUTHORISED SERVICE CENTRE. THREE TIMES IT WAS REPAIRED BY THEIR EXECUTIVE UNDER WARANTY PERIOD, BUT DVD PLAYER STOP WORKING AGAIN.GUY ASKED ME THAT THIS IS MADE IN CHINA THATS WHY TROUBLING AGAIN AND AGAIN. I HAVE LOST MY TRUST ON SONY PRODUCT. CAN YOU RESOLVE MY PROBLEM ? PL CONTACT MY NO e.i. [protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  hi
                  i'm from bhubaneswar.i ve taken a SONY MINI HI-FI COMPNENT SYSTEM(MHC-RV22).it shows many problem e.g cds are not reading.sometimes it hangs also.
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                    Tarun Gulati
                    from Chennai, Tamil Nadu
                    Jun 3, 2008
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                    Dear Sir/Madam

                    I had purchased sony ericsson W810I mobile phone in October 2007 and its in warranty. And i facing the problem that it got hanged and battery is not geeting charged. It has been more than one month that my problem has not been resolved. i deposited the mobile to authorized service centre 3 times and still it is with them and now they say that it will another 15-20 days as the will change its port. i even contacted the customer care and it has been found that my case no is closed without even having a call from them. This is pathetic service which I am getting from such a big company. I am facing a lot of inconvenience because I m not having any other mobile. They are still not making any progress.
                    I have alll the details of the complaint and the complaint number also. So, could you please tell me how to move forward now. I want to lodge a complaint now.

                    Sony Ericsson W810i — probleming a lot

                    i have purchase d this mobile a few monts back and now it has started creating problems.battery problem, charging problem, hearing problem very low sound, please tell me the nearest service center, nearby of badarpur
                    Mera sony k810i 1.5years ki screen & keypad ki light nahi jal rahi thi jaunpur jaha se liya tha usne kholkar dehka aur bataya ki ye yaha nahi ban payega, usko maine DELHI bheja banne ke liye bheja delhi mein service center ne kaha ban jayega uske baad bhi chaleg iski koi garrenty nahi hai kya karoo samazh nahi aaraha?
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                      jainesh gala
                      from Pune, Maharashtra
                      May 29, 2008
                      Resolved
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                      I purchase mobile[protected] sony ericsson W810i SBlack IMEI:[protected] as on 16/11/07 Invoice no. MH/01005/00001/9725 from Essar Telecom Retail Ltd. Vile Parle. After six months the handset not work properly so we complaint on retail shop & the send to us at ACCEL Frontline Limited our complaint no.MUA-SE-545766-CP, they reply us that there was problem in motherboard we can't do anythig & sent to us at retail shop. So After this inconveniyant service i decided to go at consumer Forum & complaint under consumer protection act 1986. Kindly reply to us as early as possible otherwise i will go throught consumer court precedure.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      hello sir iam taken sonyericssion k770i model no mobile but my mobile keypad is damaged
                      so i replace my keypad now iam in dubai but searching the keypada in any shops spare is not avilable
                      plesae give adress
                      This is with regret i have to inform you that my set has developed problems the day it was purchased from, it first developed problems with the battery back up an the keypad was not working properly. I deposited the handset in Care Point( Sony Ericsson Service Centre) and they fixed the problem by re-installing the software. Second time it developed same problems again and they solved it by changing the battery. Third time they have taken my cell for changing the board and kept with them for nearly 2weeks.But instead of changing the board they have re-installed the software again. After that it developed series of problems and its the 6th or 7th time am approaching customer care for assistance. Now the headset also showing some problems.

                      I am sure that a faulty set has been given to me and i have lost the trust in the current handset.It has been currently given to the Care Point, 1st floor, Das building, Opp. Apsara theatre, Railway Link Road, Calicut. Complaint ID:SES08CPT12529 Pre Complaint ID'S: CLT-RDN-000121/2008, SES08CPT11337. Since I have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Sony Ericsson remains undaunted.
                      In anticipation of your prompt response,

                      Thanking you,
                      RESPECTED,
                      I AM SUDEEP KATARIA FROM KANDWA (M.P) I HAVE PURCHASED W350 I FROM INDORE (MP) ON 28 OCT 2008, BUT MY HEAD PHONE IS NOT WORKING PROPERLY SINCE LAST 1 MONTH & I CAN`T FIND KANDWA ( M.P), YOUR SERVICE STATION IN INDORE (M.P) REMAINED CLOSED ON SUNDAY & I AM UNABLE TO RECTIFY THIS PROBLEM & I FEEL THAT I HAVE COMMITED MISTAKE BY BUYING YOUR PRODUCT, & IF MY PROBLEM DOESN`T GET RECTIFIED WITHIN 1 WEEK THINK U R NOT CONSIDERING UR CONSUMER SERIOUSLY & I WOULD BE I WOULD NOT RECOMMEND YOUR PRODUCT TO ANYBODY DUE TO UR POOR SERVICE, KINDLY DO THE NEED FULL, MY CONTACT NUMBERS ARE GIVEN BELOW

                      THANKING YOU,
                      SUDEEP KATARIA
                      M.NO.[protected],[protected]
                      Dear sir,
                      I have been using 'SONY ERICSSON' Model mobile for past 5years. I love to use SONY ERICSSON mobile. Even I too also recommended to some models. I have been purchased two Brand New 'SONY ERICSSON' Mobiles, on[protected] at 'POORVIKA MOBILES' THIRUVOTTIYUR, CHENNAI - 19. SHOP MANAGER : Mr..AnandMobile No : +91-[protected]. (1) G - 900 model price - Rs 19750 / (2) R - 300 model price - Rs 3450 / (As of now I am satisfy with R - 300 model mobile) G - 900 mobile having number of problems and I am really struggling with this hand set. I purchased on 19/10/08, and I used only 25 days, while I had problem on those days and I informed to the shop Manager several times. Atlast I handed over my mobile to the Shop Manager on 10/12/08. Still now (16/01/09 ) I am not getting any relevant feedback about my mobile. And I visit 8 -10 times No Responses from shop Manager. I am losing lot of business orders due to this mobile problem. I am not satisfy with this handset.So kindly replace the other model or refund my money. Kindly take necessary action. Kindly reply as early as... I listed some of the major problem affected to my mobile are, The problems: 1) VERY LOW BATTERY BACKUP. 2) HIGH LEVEL BATTERY DISCHARGING 3) NETWORK TOWER SIGNAL NOT RECIEVING PROPERLY.4) LCD TOUCH SCREEN NOT WORKING5) NO SOUND EFFECT6) MOTHER BOARD PROBLEM AND HANGING WHILE IN USE.7) POOR PICTURE QUALITY OF CAMERA AND VIDEO Mobile Reference : Battery No : 8522 IMEI No : [protected] Note : Kindly take necessary action otherwise I will proceed legally.
                      Regards
                      S. Siva Kumar
                      +91 - [protected]
                      from manoj aggarawal manoj.[protected]@gmail.com

                      to questions.[protected]@support.sonyericsson.com

                      date Fri, Sep 30, 2011 at 5:22 PM

                      subject Repetitive Voice clarity issue

                      mailed-by gmail.com


                      hide details Sep 30
                      Hi,

                      Last year I bought sony ericssons Hazel- J20i model, for initial 2 months it was working fine but then suddenly it started giving following problems:

                      1. Voice Quality not clear (can't even hear other persons voice)
                      2. Camera problems (picture quality, colors etc)

                      I submitted it at the service station and they returned me after 45 days. Voice quality was now a bit better for some days but after 30 days again the same problems start appearing.

                      On 24th Aug 2011, I again submitted at the sony ericsson's service center in Chandigarh. They told me that issue is with receiver and need to be replaced and it will take 15 days. On 9th September I got it back but when I checked I found that problem was not resolved.

                      On 12th September I submitted it again at service center, technician told me that he will again replace some other part of the receiver and it will start working fine. They don't have spare parts in stock so will take another 15 days. Today on 30th September when I again went to receive it, I found that its still the same, voice quality is still very bad and can't be managed with. I am not sure why its occurring again and again after numbers repair at authorized service station. So I refused to accept the cell, they said it can't be repaired more. I was surprised to see their misbehavior and false claim that its working fine.

                      I can't do without a mobile phone for long so please get it repaired ASAP or if it can't be repaired, please replace it.

                      In absence of satisfactory actions from you will only leave me option to pull sony ericsson to consumer court.

                      Regards,
                      Manoj Aggarwal




                      from manoj aggarawal manoj.[protected]@gmail.com

                      to questions.[protected]@support.sonyericsson.com

                      date Fri, Sep 30, 2011 at 5:28 PM

                      subject Re: Repetitive Voice clarity issue

                      mailed-by gmail.com


                      hide details Sep 30
                      Hi,

                      Forgot to mansion the details in previous mail. Details are as follow:

                      Work order Number: SE[protected]
                      Customer Name: Manoj Aggarwal
                      Model Number: J20i

                      Regards,
                      Manoj Aggarwal
                      - Show quoted text -

                      From: <questions.[protected]@support.sonyericsson.com>
                      Date: Mon, Oct 3, 2011 at 2:30 PM
                      Subject: Sony Ericsson Contact Center, Ticket: 91387037
                      To: manoj.[protected]@gmail.com
                      Dear Manoj,
                      Thank you for contacting the Sony Ericsson support centre.
                      We understand that you have not received your Sony Ericsson Hazel from the Service Centre.
                      We recognize the importance of this issue and we will be assisting you with your concern.

                      We would like to inform you that we have escalated your issue to the relevant department for their due consideration, kindly be assured that you will get a call from your side within 48 working days.
                      For further information on Sony Ericsson products, services and support please visit www.sonyericsson.com.
                      For any further assistance please feel free to call our customer support on:
                      39011111 ,[protected] ..
                      Kind Regards,
                      Kavita Yadav
                      Sony Ericsson India Customer Services
                      From: manoj.[protected]@gmail.com
                      Date: Fri, Oct 7, 2011 at 11:09 AM
                      Subject: Sony Ericsson Contact Center, Ticket: 91387037
                      To: <questions.[protected]@support.sonyericsson.com>


                      Hi,

                      I have not received any call from your executive. May I ask to take some conclusive actions and provide me concrete solution to the problem.

                      Please understand its been a long time awaiting satisfactory actions from your end, please get it reapired ASAP or replace it. Please don't leave me in a position where only option left is to take legal action against you.

                      Regards,
                      Manoj Aggarwal


                      From: manoj.[protected]@gmail.com
                      Date: Fri, Oct 10, 2011 at 12:47 PM
                      Subject: Sony Ericsson Contact Center, Ticket: 91387037
                      To: <questions.[protected]@support.sonyericsson.com>

                      Dear Kavita,

                      Please update me on this.

                      Regards,
                      Manoj Aggarwal
                      Mob [protected]
                      - Show quoted text -

                      From: manoj.[protected]@gmail.com
                      Date: Wed, Oct 12, 2011 at 04:34 PM
                      Subject: Sony Ericsson Contact Center, Ticket: 91387037
                      To: <questions.[protected]@support.sonyericsson.com>


                      Hi Kavita,

                      Yesterday I received a call from your executive and he told me that as this problem is reoccurring, we have tried replacing motherboard, receiver parts but it still exists and seems not repairable. He confirmed that he is escalating it by raising "request for replacement" and committed me that it will be done with in 7 days. Request numbers which he provided me are as follow:

                      Request Number: 91450995
                      New workorder number: SEC11A010510

                      For your reference, Old work-order numbers are as follow:

                      SE[protected] and SE[protected].

                      Kindly confirm that the information provided by him is correct and phone will be replaced within 7 days.


                      Regards,
                      Manoj Aggarwal
                      Mob [protected]


                      From: manoj.[protected]@gmail.com
                      Date: Wed, Oct 21, 2011 at 12:02 PM
                      Subject: Sony Ericsson Contact Center, Ticket: 91387037
                      To: <questions.[protected]@support.sonyericsson.com>

                      Hi Team,

                      I am extremely disappointed that its been more that 1 week but I have not received any call or confirmation about the replacement of the phone till now. Moreover I am not getting any reply on emails.

                      Please update me what is the status of the request??

                      Regards,
                      Manoj Aggarwal
                      Dear customer,

                      We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

                      With Regards.
                      Manager - Customer Care.
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                        Patrick K
                        from Madurai, Tamil Nadu
                        May 28, 2008
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                        I gave my blue tooth for replacement as the new one purchased failed within the warranty period (6 months) . The service centre Accel which is the authorized service centre for these products have unable to replace till date.

                        Complaint Number :SFI-SE-535037-CP dated 17-05-08 time 12.08pm

                        Ever since I have been following up with the company there has been no proper response. I have always been given answers that the problem is not resolved, We are waiting for the spare, call after two days etc etc.

                        This is not the first time that I have faced these problems earlier when the camera had to be replaced they did the same and only after writing stinking letters to their management was the problem rectified after three weeks.

                        Are Sony Ericsson's Mobiles really bad? Does Sony not have a better service provider than the current one. Looks like I made a mistake picking up a Sony Mobile.

                        My experience with NOKIA is excellent.

                        Patrick.
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                          K
                          Kanta K. Pande
                          from Delhi, Delhi
                          May 28, 2008
                          Resolved
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                          Resolved

                          From K. K. Pande
                          Type-III/67, TFRI Colony
                          Mandla Road, Jabalpur.

                          Sonyindia.[protected]@ap.sony.com


                          Subject: Complaint of your product purchased by me from M/s. Imperial Radios, Gwalior.
                          Reference: M/s. Imperial Radios, Gwalior's Challan/ Bill No.1017 dated 16.01.2008.

                          I have bought a Sony Hi Fi Model No. HCR A-250 Sr. No. 6105558 from Imperial Radios, Gwalior on 16.01.2008, which was found defective (as main unit was found cracked) on opening the pack at home.

                          This was already render to your authorized service center at Jabalpur, but so for we have not received response from them.

                          Apart from it the user guide given with the model is not in US English which cause me difficult to get guidance from Manuel. M/s. Imperial Radios, Gwalior, is not ready to repair or replace the defective piece, as well as supply to user guide in US English.

                          You are therefore requested to please look into the matter and do the needful so that my trust may be remains in your product.


                          Yours Sincerely
                          K. K. Pande.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            R
                            RAKESH PATAHNIA
                            from Gurgaon, Haryana
                            May 26, 2008
                            Resolved
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                            Resolved

                            I HAVE PURCHASED SONY MINI HI-FI MUSIC SYSTEM MODEL MHC GNZ8D[protected] FROM M/S KAPILA ELECRONICS JANAK PURI N.D. SINCE THE PURCHASED, ITS DVD PLAYER(LENSE+MOTOR)NOT WORKING WHILE IT WAS REPAIRED & REPLACED BYAUTHORISED SERVICE CENTRE M/S ACE RAJOURI GDN.NOW IAM VERY SAD TO BUY THE SONY PRODUCT. PL. RECTIFY MY PROBLEM TO TO RESTORE MY TRUST ON SONY PRODUCTS.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I am using same model. 1st yr it worked fine, but now I am also facing the same problem.
                            Sony is no more good.
                            I buy the Sony mini component, MHC-GNZ8D model, at first it works good. After two months of frequent used, its not working anymore. I bring the component to the nearest service center to fixed it. Eventually it works again. After one month it doesnt work again. Why is it that the component failed at very short time only. Im really embarrased because it cost twenty one thousand pesos at that year, 2007.The component now is really dead. Sony is no more good.
                            i got the same system as a gift for my tenth standard good results.i am doing engineering now and it is as good as it was three years ago.it completely rocks.some of my cousins are even jealous of it.
                            I bought the system MHC-GNZ8D 3 years ago. Its DVD player was not working from then only and when I contacted the service center, they told me that the board of the system is corrupt and it needs to be changed which would cost around Rs 6000/-. This is really very disgusting, and it is unexpected from brand like SONY. Really SONY is no more good.
                            i have bought the same model of sony three years back from a well reputed shop in chennai unfortunately the system went down the next week of the guarantee expiry. and got my power supply unit changed with a payment of Rs.4800 at a authorized sony service centre and now once again i got my power button blinking and unable to use my sony system and it is almost dead. the products of sony are getting worster then ever nowadays.
                            i have brought the same model, the problem is that DVD tray opens auotomatically while in between playing the disk.
                            i brought same model on 25/11/2005.
                            still no complaints.its work fine.what a smooth sound...
                            I brought it for rs:18, 000. After 2 years, i sold it for rs: 8, 000.

                            Sony Sony,
                            Yes owner.
                            Play the cd?
                            No owner.
                            Atleast once,
                            No owner.
                            Open your tray,
                            "Trrr dum dish"
                            I have the same model MHC - GNZ8D. The system performed well for 3 years until last year. The tray opens by itself while playing and then I have to stop the movie and send the tray back inside. Now I am getting an error C 31 : 00. According to the manual, it says Disc not inserted properly, restart system and reload disc. But the Tray itself does not eject. I had so much hopes on Sony. All my hopes has gone now. I had been a strong fan of Sony just because of its standards and quality. It no longer is the usual Sony now.
                            My sony audio system gnz8d dvd and video not working hang the please wait
                            I have purchase Sony mini hi fi that becomes hang and service centre is not ready to correct that every time they required to carry that set at their service centre &amp; no telephonic response from them. I hate Sony services.
                            I had purchased this product in 2007. There were no issues for 3 years from date of purchase. Then the saga of issues started occurring, i had to replace DVD reader 2 times and third time same issue. I am now no more interested with DVD read so not playing DVDs.However recently started facing issue with sound output, sound output fades out in some time. I got it serviced and worked fine for 2 days and then again same problem. I have almost invested 7-8k in maintenance. This is the worst sony product i have ever seen.
                            Can anyone help out if those speakers can be used same way...like purchasing amplifier..but question is how to decide amplifier needed.
                            I have purchased sony MHC GNZ8D model in the year 2007. For one year it worked well, but after that it continuously getting repair. Problems was Dvd cd is not running it shows insert disk. Disk tray automatically opens while playing. Near 3 to 4 times it got repaired from Authorized service center near SECUNDERABAD PARADISE. Every time they will say that they will get products from Delhi and repair it. Dont know what they will repair. After few days of repair again DVD problem comming. Not happy with sony products. waste sony other brands are better. I lost lot of money by purchasing it.
                            I have purchased the same model MHC GNZ8Din 2004. up to now it worked fine but now when the power supply is on, it directly goes to the standby mode...I contacted the authorized service center but they refused to repair it as the told me that there are no availability of spare parts from the company...
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                              A
                              Anjan kumar Reddy
                              from Hyderabad, Telangana
                              May 25, 2008
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                              Sir, I had lost my new sony erricson mobile phone W580i on 25/05/2008 at about 1100 hrs, the phone details are as below

                              I --- [protected]
                              B --- 080693
                              C --- 0108w014

                              So i request sir you sir that whether any Vodafone/Hutch sim is activated on this above said IMEI no.
                              If there is any information regarding to this complaint pls mail me.
                              Thank yu sir
                              Sir please consider the request to trace out my mobile phone
                              Please consider my request regarding to the trace out of my mobile phone.
                              Sir please consider my request regharding to the trace out of mobile phone
                              Dear,

                              I had recently lost my L6 mobile, after a week back i have received from a unknown person, which i had lost in a different town. I had thanked the kind hearted person who works in Southern Railway, He said that he had relealised the feeling of the lost persons, hv confident, you will get it, do help more people who are needy without expecting anything. have satisfaction of helping people inturn someone will will think about it and return to you.
                              Sir, I had lost my new sony erricson mobile phone W580i on 25/05/2008 at about 1100 hrs, the phone details are as below

                              I --- [protected]
                              B[protected]
                              C --- 0108w014

                              So i request you sir that whether any Airtel sim is activated on this above said IMEI number.
                              If there is any information regarding to this complaint pls mail me.
                              Thank yu sir
                              Sir, I had lost my new sony erricson mobile phone W580i on 25/05/2008 at about 1100 hrs, the phone details are as below

                              I --- [protected]
                              B[protected]
                              C --- 0108w014

                              So i request sir you sir that whether any airtel sim is activated on this above said IMEI no.
                              If there is any information regarding to this complaint pls mail me.
                              Thank yu sir.
                              Sir.Madam,
                              I lost my mobile Sony Ericsson W580i in Laxmi Nagar Delhi in HDFC ATM room on[protected] at 17:02Hours where there is a camera and on request HDFC Officers the clip also in which a peson behind me pivcked up the phone after my transaction and he also did transaction.I complaint i Police station also but it seems to be wasteless.
                              Sir/Madam kindly help me in this regards.My IMEI No.is :[protected]
                              Sir.Madam,
                              I lost my mobile Sony Ericsson W580i in Laxmi Nagar Delhi in HDFC ATM room on[protected] at 17:02Hours where there is a camera and on request HDFC Officers saw me the the clip also in which a peson behind me picked up the phone after my transaction and he also did transaction.I complaint to Police station also but it seems to be wasteless.
                              Sir/Madam kindly help me in this regards.My IMEI No.is :[protected]
                              I had purchased W580i sony erricson in november 07, and after only 3 months it started problem of charging then i had submitted to vashi service center, they returned after 2 months then within 10 days it again had problem of sim card acceptence, then i submitted to nasik service center then they returned me after 1 month.
                              still the operation of the phone are not satisfactory, please do swap the phone.

                              my contact nos are - [protected] and [protected]
                              Dear Sir,

                              I had lost my new sony erricson mobile phone W580i on 20/10/2008. The phone details are as below

                              IMEI No:[protected]

                              So i request sir you sir that whether any Vodafone/Hutch/Airtel/BSNL sim is activated on this above said IMEI no.
                              If there is any information regarding to this complaint pls mail me.

                              Thank you sir Yours faithfully
                              Stevan Nelson
                              Dear Sir/Madam

                              Its very unfortunate that someone has stolen my cell in a crowded bus from my bag, The details of the phone are as follows kindly revert back if there is any information on the same.

                              Phone No. W910i
                              IMEI No.[protected]

                              Regards
                              Divya Mody
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                                V
                                vinod p kathiyawadi
                                from Vasai-Virar, Maharashtra
                                May 25, 2008
                                Resolved
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                                Resolved

                                Whenever I think to purchase some electronic item, Bajaj finance is my big problem and break my dream of purchase electronic iterm because every time I don't know by what reason they reject my loan verification. I am graphic designer, having good salary, also I have paid 2 times loan from citi finance and having good record of paying loan back. on 25th May 2008 I want to purchase sont cybershot camera from vijay sales but bajaj finance has rejected my loan and One more time bajaj finance has break my dream. this is my insult from bajaj finance. so I request vijay sales please give chance to citi finance to give loan from your showroom on consumer product because the citi finance is best solution for people like me who want to purchase dream product from vijay sales because the approval loan rate is higher than other bank and also most talented team of citi finance help to increase your sales at vijay sales.

                                Regards
                                vinod
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Yes I agree that citi finace is best for loan and big showroom like vijay sales must take help from citi finance to provide loan for consumer product.

                                Sony cybershot camera — non deliverance of goods at sait address

                                We had ordered a sony cybershot camera through shoppingindiatimes.com. It was claimed that it will be available at a cost of Rs6999+delivery charges of Rs150.Accordingly an amount of Rs7149 was debited to my credit card on 21-10-09.We had given address as Farooq Ahmed Bhat.C/o Jayco Electronics,Qureshi Building,Budshah Chowk,Srinagar,Kashmir. Today i was shocked to hear from some courier company guy that the item has reached jammu and i was told to collect the same from Jammu which is 300 kms(hilly road) away from my given address. I fail to understand how the item has been despatched to Jammu instead of given Srinagar address.Please take necessary steps for delivery of item at Srinagar.
                                I agree with the said complaint. The guys sitting over there has failed to deliver the said item at given address.

                                Sony cybershot camera — The product has been supplied with no memory card

                                The camera has nomemory card hence can take only one photograph and then is not functional.
                                I am going to SonyWorld to find a memory card and if it is not available the seller has to supply one
                                or refund the amount and take the camera back as it is useless.
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                                  A
                                  AJAY
                                  from Bengaluru, Karnataka
                                  May 22, 2008
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                                  I bought a SONY Home Theatre from SOny World on May 18, 2008. Despite several reminders and phone calls NO personnel turned up for the Installation. After numerous followups, SOny India sends an so called technician with NO tools to install. After Five days of Struggle, mental agony and followups was the Home Theatre Installed. The technician installing the product had absolutely no knowledge of the system and had not given any information about the product.
                                  Sony, being a sought after brand globally needs to be wary of the word "CUSTOMER SATISFACTION", which unfortunately doesnot exist with the people it employs for meeting the end customer expectations.
                                  POOR SHOW !!!
                                  PS: I still donot know a lot of functions and NO SUPPORT !!!
                                  Service is Fantastic, I got demo of home theatre within next day of purchase
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                                    Anant Pandit
                                    from Indore, Madhya Pradesh
                                    May 21, 2008
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                                    Hi

                                    I was gifted a SE- W 580i phone some time back. I have lost the Warranty card.

                                    Now the phone has some trouble and Sercive Centre isnt ready to rectify it. My IMEI No.[protected]-50.

                                    From that no. am sure Sony can trace that its a genuine handset purchased from a genuine authorized shop rather than any other place.

                                    Would be great if someone could help me get the warranty info from the SE organization
                                    Hi

                                    I was gifted a SE- W 580i phone some time back. I have lost the Warranty card.

                                    Now the phone has some trouble and Sercive Centre isnt ready to rectify it. My IMEI No.[protected]-50.

                                    From that no. am sure Sony can trace that its a genuine handset purchased from a genuine authorized shop rather than any other place.

                                    Would be great if someone could help me get the warranty info from the SE organization

                                    Sony Ericsson - W580i — MOBILE PROBLEM NOT YET RESOLVED -3 MONTHS CROSSED

                                    Dear Concerned Officer,

                                    This is regarding 1 Sony Ericsson Set, W580i, where there were some problem in the switches of the set, Being in the warrantty same was submitted to Sector-40, Sony Ericsson Centre (frenchiee: SOLAR INTERNATINAL LTD ) My collegue has visited N numbers of time there but still those peples are on same plateform. that some instrument (bounger etc etc) has not yet come from there storage office Delhi or what ever. This set is in the name of Mr Sanjai kumar singh and same was puchased by me from him.Its been Three months that Not even a Single Call has been made to the number which was given in the acknowledgment sheet.Moreover there is Mr. Vikram (TEAM LEADER) who don't have general ettiquittes that how to talk to the customer who are already bursted with the problems faced.due to service negligence from soni Ericsson Part.
                                    My Set's IMEI NO is : [protected]

                                    Yesterday, I visited this office and meat mMr. vikram and asked for my set, He just handover me the set by saying that same has came from Delhi after rectification of problem. but when I forced him to get this checked there and than .He than discuss with some other person and than same problem was there in front of me.They again opened my set and tried to do what they could be able to do at that moment of time. than I was committed that same would be Repaired by today or maximum by today that is : today ( the 08-May-09) but today when i called the person on Mobile no-[protected], the same was switched off. .Now I again called on this number and discussed with the Mr. shekhar. he again took half an hour from me to revert back.

                                    I am very very Fad up with the service being availed by me and If company is arranging or launching new Sets day by day than there must be Its service quality on the parallel side.

                                    I hereby again requests that maximum to maximum by this week This must be done . Otherwise I will be left with no option other than ligigations against the sony Ericsson.

                                    Your Effectively

                                    Rajan Jangra
                                    Mobile No-[protected]
                                    mail ID : rajan.[protected]@icicibank.com
                                    [protected]@yahoo.com
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                                      R
                                      Ranjani
                                      from Shimla, Himachal Pradesh
                                      May 21, 2008
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                                      I gave my Sony Cybershot W5 for repair at RMS Technologies Pvt Ltd, Bangalore service center of Sony India on 24 April in Jayanagar. The worst part is I have paid the money for the repair of the lens on 26 April and by the time i got it home it stuck again and I gave it back and am still to hear from them since 26 April. I have contacted Sony India, the centre and the regional office repeatedly everyday and been assured they will call back but to no avail. I can neither see my camera nor my money!
                                      SONY SERVICE SUCKS
                                      Hi,

                                      I have 7.2MP Sony Cyber shot.
                                      Its affected by virus.
                                      Please advise.

                                      Satish
                                      [protected]
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                                        P
                                        P.MURALIDHARAN
                                        May 17, 2008
                                        Resolved
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                                        Resolved

                                        I would like to infm that i hd purchased this sony ericsson mobile 02.05.07 and hd some problem in the main screen and I have given the mobile on 23rd April 2008 to Garage De Telecon / NO:10, 1ST FLOOR, DURAISAMY ROAD, T.NAGAR, CHENNAI - 17 for service vide JS.NO: 2976. and they hv promised that the problem will be rectified within a day or two.


                                        inspite of repeated phone calls and visit to your office, untill today there is no proper response fm your good office.

                                        I don't think you need 23 days to rectify this problem ????????

                                        We are in the service industry, you know the usage of mobile phones... But the way you treat the customer is not at all acceptable.

                                        Need your immediate intervention to get my mobile immediately .

                                        Murali / [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Sony Ericsson — Display failure

                                        I have been purchased sony ericsson mobile phone on 06/07/07
                                        model -sony ericsson j220i
                                        IMEI [protected]

                                        I meet your authorised service centre in Tiruchirappalli (Tamilnadu) last month give a proform repair details but they are no response pl look into the case immediately

                                        local authorised service centre adress

                                        SONY ERICSSON
                                        SRI MULTI TECH
                                        NO 5 KPRS TOWER
                                        63, TENNUR HIGH ROAD
                                        TIRUCHIRAPPALLI-620001
                                        PHONE- [protected]
                                        I bought the Sony Ericsson w380i 6 months ago and today am not able to see anything on the screen.
                                        Volume of the handset is so much reduced automatically..don't know why ? Though, physically my handsset is perfectlly fine. I am trying to switch on my phone but it is not switching ON. Just 6 months i have used ! I don't know if it is an issue with its battery. Is there anyone to rectify this issue...?

                                        Tanushree

                                        Contact : [protected]
                                        Dear sir,
                                        I have been using 'SONY ERICSSON' Model mobile for past 5years. I love to use SONY ERICSSON mobile. Even I too also recommended to some models. I have been purchased two Brand New 'SONY ERICSSON' Mobiles, on[protected] at 'POORVIKA MOBILES' THIRUVOTTIYUR, CHENNAI - 19.
                                        (1) G - 900 model price - Rs 19750 / (2) R - 300 model price - Rs 3450 / (As of now I am satisfy with R - 300 model mobile) G - 900 mobile having number of problems and I am really struggling with this hand set. I purchased on 19/10/08, and I used only 25 days, while I had problem on those days and I informed to the shop Manager several times. Atlast I handed over my mobile to the Shop Manager on 10/12/08. Still now (16/01/09 ) I am not getting any relevant feedback about my mobile. And I visit 8 -10 times No Responses from shop Manager. I am losing lot of business orders due to this mobile problem. I am not satisfy with this handset.So kindly replace the other model or refund my money. Kindly take necessary action. Kindly reply as early as... I listed some of the major problem affected to my mobile are, The problems: 1) VERY LOW BATTERY BACKUP. 2) HIGH LEVEL BATTERY DISCHARGING 3) NETWORK TOWER SIGNAL NOT RECIEVING PROPERLY.4) LCD TOUCH SCREEN NOT WORKING5) NO SOUND EFFECT6) MOTHER BOARD PROBLEM AND HANGING WHILE IN USE.7) POOR PICTURE QUALITY OF CAMERA AND VIDEO Mobile Reference : Battery No : 8522 IMEI No : [protected] Note : Kindly take necessary action otherwise I will proceed legally. Regards S. Siva Kumar+91 - [protected]
                                        I love sony ericsson phones but i am so sick of replacing them i have spent a absolute fortune. My phone had been sent away for repair they lost it sent me back a completely different phone and now that isnt working and is now back to the shop AGAIN. Something needs to be done please.
                                        Display white my phone. Plz solve my problem argent...
                                        Dear customer,

                                        We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

                                        With Regards.
                                        Manager - Customer Care.
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