Sony Ericsson — W580i Phone

Submitted the phone for repairing for the past 12 days and still they have no answer nor they have repaired the phone. Purchased the phone recently 3 months ago.
PLease help for the same.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

I am Sushil Talathi using Sony Erricsson from last Five year in this five year i was using W300i, K700i models. In this models even i wasn't face a single problem regarding any software or even handsfree ever. But this time i am very disappointing with your model W580i. I bought this model on 6th july, 2008. I am facing the display problem cosecutively from last two months, Firstly on 25/08/2008 & then on 22/09/2008.

i think the piece which i have got is definately defective. so please give me replacement of this piece, otherwise i have right to lodge a complaint against you in Cosumer Court under Consumer Protection Act, 1986.

My Phone Deatils are here under:
Model :- W580i
IMEI NO:[protected]

Repairing Centre Details are as under
ASP Code E26
Service Center Code:- 410921
Shop Details:- Point-2
Add:- Phadke Road, Dombivli (East)- 421201
Phone No:[protected]
I also have the W580i and my phone has had numerous problems including, buttons cracking, space button not working, center menu button falling off, white screen, freezing, and other buttons coming off the pphone when you press them. I have taken very good care of my phone and it is only a few months old. This phone should not be just falling apart, its not even a year old yet!!
I am very dissapointed in whats happening to my phone. I will be calling in a complaint about this and i hope somebody gives me answers because this is rediculous. The phone wasnt cheap and i'm not going to keep sending it in just to pay the same amount to get it fixed as i did to purchase it.
My friend has the same phone as i do, and everytime she sent it away to get fixed, ti came back with more and worse problems!

You will be hearing from me..
i have sony mobile model w580i and there is a problem of conector in, my mobile i have visited service centre also they replace it 3 times already but i cant use my earphone in mobile its walkman phone but i cant hear songs b coz of this prob and there is no sloution also with the service center now what i have to do i m also ready to pay money for service my warrnty is also not over but i cant get its benifit they dont have solution of this problem now what i have to do plz tell me briefly thank u
I own a sony ericsson W580i and even i have the problem of the phone's charging port, it does'nt work at all.the buttons have shown up cracks and the slide is getting rough day by day.the phone switches off all by itself most of the times when the slide is closed.it has'nt completed an year and is
just deteriorating day by day i am really fed up with this particular model i have used K750i and W700i earlier but they never showed up such things and are still in working condition.
I owned ny w580 I in May 09 and after two months it started giving problem. Its taking 5-6 hours to get charged and within a day battery is discharged without using so much. Its get switched off and on without touching the phone. Very frequently it rejects the memory card then I take out the memory card and insert it again then it starts to work again.Some times keys stop working..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information