[Resolved]  Sony Ericsson Mobile — Sony Ericsson Mobile Complaint

I have purchased three mobile phones model no.W-350(I) black with M2 512 MB on 5.11.2008 from M/s Salora International Ltd. vide their invoice no. AC[protected]. I am sorry to state that two mobiles were having some technical problems and remained with the the company for repairing for almost six months during the warranty period. The same were deposited on various date at Vibra tech, authorised service centre, East Patel Nagar, New Delhi. The problems for which mobile phone were sent to service station were never completed and were again deposited with the centre with in five or six days. The mobile phone which were received back after ten days at service station recently again out of order with in six days of receiving the phone. The above facts can be confirmed from your data bank of compalints. Now the warranty period is over and phone is still not working, I request the authorities to either refund my money or replace the phone immediately other wise I have to take necessary action as per law. Thanks.

There are some models in the market, which are exclusively for those, who want light weight mobile, small in size and quality. SE w350i among that category. I have been using the mobile for the past one year and no complaints. My friends wonder, if it is a new mobile. So guys, whatever u buy, only i[censored] can maintain, go for this model. Else go to Nokia 3310(old model looks and behaves like a brick).

Sony Ericsson Mobile — not giving response to customer and ill treating

sir,
this is karnan from chennai.I gave sony ericsson mobile to sony erricson service center in vadapalani.they took my phone and told that the charge is rs 2400 but after one day i called and asked about the phone.that time they said for servicing it costs rs 2800.they dint contact me whether they have to solve the problem in phone after changing the service charge or not.i called and said atleast change the panel of the phone.but they said in my shop no panel and treated me badly.they behaved in such a rubbish manner.i want to complain regarding these ill treatment to the manager of that service center.i want the contact number of sony erricson manager phone number.
this is my contact number:[protected]

Dear Sir,

I bought a Sonyericson mobile Phone W395 on 20.09.2009. The handset was faulty and it started giving me trouble from the next day onwards. The screen used to become dark and nothing used to be visible. The Serial No. is [protected]. I gave it for repair on 07.11.09 at Owez Communication, Richmond Circle, Bangalore-25. Now it is going to be a month and I am still to get the handset. When ever I contact the said service centre they say it would take 10 days, one week and so on. if the said handset is faulty the company should replace it by another handset or give a better one and take the differential price from the customer. I have two more handset from Nokia and it never gave me any problem. I bought it from a reputed showroom just because the salesman said it is a new set and and it would be better if I require it for listening to songs whereas I had gone to buy Nokia Musicexpress. I would be grateful if you could look into the matter and do the needful at the earliest.

Yours truly,

R. RAJASHEKAR

Dear Sir,

I bought a Sonyericson mobile Phone W395 on 20.09.2009. The handset was faulty and it started giving me trouble from the next day onwards. The screen used to become dark and nothing used to be visible. The Serial No. is [protected]. I gave it for repair on 07.11.09 at Owez Communication, Richmond Circle, Bangalore-25. Now it is going to be a month and I am still to get the handset. When ever I contact the said service centre they say it would take 10 days, one week and so on. if the said handset is faulty the company should replace it by another handset or give a better one and take the differential price from the customer. I have two more handset from Nokia and it never gave me any problem. I bought it from a reputed showroom just because the salesman said it is a new set and and it would be better if I require it for listening to songs whereas I had gone to buy Nokia Musicexpress. I would be grateful if you could look into the matter and do the needful at the earliest.

Yours truly,

R. RAJASHEKAR

Sony Ericsson — Cancellation of Complaint Irresponsible CSE

this is Abhishek Malik, as per a complaint submitt against Sony Ericsson dated 29.10.2009 , i declare that that my complaint has been resolved by Sony Ericsson, so sir, plz close my complaint, because Sony Ericsson provide me a solution.


So i declare that i dn't have any further issue regarding my complaint from Sony Ericsson.


regrds,

Abhishek Malik

Sony Ericsson — mobile

my name is yaseen iam from karnataka HUBLI

i have purchesed the sony ericcson w205 handset with bill in univercell

but this works slowly but sometime it hangs and camera clarity will be not good

now iam thinking that sony ericcson brands are not good now like earlier

Sony ericsson Mobile Set Model -K 790i — Trouble in Phone Working

Sir,

This is with reference to above subject,I am facing lot of problem after purchase of my Mobile Handset last year Dec 08 -Sony ericission Mobile Set Model -K 790i .

Two times this phone is repaired in Sony service centre,Shree Times-Baroda,Ph No -[protected], for phone hanging and totaly not functionable.

Detail of repair is as follows:

1) Complaint No :SES09SJT11101
2) Work order No: SE[protected]


Now third times this phone is giving trouble for incomming call giving message of switch off,while trying with other phone set no problem observed.

When i visited to same service centre,I was told this is related to AIRTEL SERVICE Provider.

I have refered this problem to AIR TEL but as per their request when i changed my mobile set my problem is solved.

I visited to sony ericission service center but my complain is not entertained and they are repeating that it is problem of Service provider -Airtel.

Pl. help me to solve this problem.


Ajit Prajapati

Sony Ericsson Mobile — Voice quality problem

Dear Sir/Madam,


I have sony ericcsoon mobile g900 model there is some company fault in voice i m not able to hear the voice of person who is calling me its very low and when i m on road i cant talk at all due to noise i have taken this cell in 16000/- which covers the warranty of 1 year i have already approached the authorised service they replaced the speaker but there is no improvement at all and they told nothing can happen than more this i have already mailed my problem in company register id but there was no perfect feedback i request them to replace this cell with some other model and make me free from this problem. i request u to do this much for me.

Ishan.
+[protected].

my phone w350i is not switching on...my bettary is ok and also the charging pointsss, , , , , , when i gave it for repairing the shop keepers are told me that it have some software problem please tell me from where i got the software or whats the problem is...

hello sir.
my cell phone couln't find it's network (IR-MCI) since 4 days ago.i
've searched my sim's network several time and i could add it to it's network list by intering MCC $ MNC, But when i set a new search, it disapears.my cell phone is emergency calls only and i need help.
it's about 2 months since i've bought it and it's G900.
I'll be thankful for any solutions and suggestions.

Sony Ericsson W580i — not attending the repair

My phone got repaired so i sent it to ACCEL FRONTLINE ,Trichy.They havr corrected it but after this the one side of the head sets are not working.I asked them ,but they refused to correct

Sony Ericsson — mobile loss

Dear Sir I had lost my Sony Erriccson Mobile handste model Z555i black coclour

IMEI No. is [protected] is it possible to trace the mobile

sony ericsson w350i handset — About replacing the cell

Hello,this is Arun.B.M(student BE),

I have a complaint, about the model w350i which I took(in Global Access/Gandhi Bazaar/Bangalore) in the month nov/09.

I got a problem in the set before one month from the date I bought it.

My mobile got off suddenly on dec-08-09, I took the mobile for service to the service centre in jayanagar. They checked it and told that the Mother Board is not good and has to be replaced.

So they took around 13Days to repair it. Ok, I got my mobile back by the date 24-12-09. After that the same problem repeated on date[protected] which is not even a month from the day they serviced it(I did'nt know what was happening??).

Once again I gave it to service and they again took 10days to repair it and I got it back by the date[protected]....

THEY REPLACED 2 MOTHER BOARDS...

and the thing is THE SAME PROBLEM!!!!!(on date[protected] u know it is not even 2days....!!!!!!! WHATS GOING ON I DONT KNOW......

I'm getting IRRITATED, FRUSTRATED.....to use the phone again...

So, I WANT MY CELL TO BE REPLACED as I can’t go on approaching them all the time…. Whatever has happened now is already enough I can’t tolerate further….

SO YOU GIVE ME A RIGHTFUL SOLUTION FOR IT.

I here by give you the details of repair

Work order nos. Old IMEI no New IMEI no. Date
SE309SP114171 [protected] [protected] 08/12/2009
SE309SP110720 [protected] [protected] 25/01/2010
SE309SP114391 [protected] NOT GIVEN YET 10/02/2010

I hope you do favour to CUSTOMERS......

waiting for your reply….

I want to know??? sony ericson center in srilanka...because I want to service my phone...plz give me address sony ericson center in srilanka?? thank you...

sony ericsson mobile phone w580i — LCD defect 3 times one and half years

sonyericssionmobile phone w580i IMEI NO.[protected]. bought on 5th sep 2008. LCD went out of order on 6th June 2009 for the first time. then on 6th oct 2009 and then on 16th april 2010. reparied from your authorised service centers. first two times from BABLI MEDIA, located at RAJA DINENDRA STEET KOL.and last fro RT OUTSOURCEING, RASHBEHARI AVENUE KOL.. I am a dedicated customer of sony and all my mobile hand sets ( at least 3) are from sony. Iam extremely dissapointed as this has happened with me for the first time regarding this reputed brand. this is a black spot in the name of the company. each time I had to pay Rs 1700/- to repair the phone. I will think twice from now befor buying and more products of your company. you have lst the faith of a dedicated cudtomer.


Debasis Chattoraj

sony w205 — theft

ON 11TH APR 2010 AT 9-30 AM I LOST MY MOBILE SONY W205 OF WORTH RS 4000 PURCHASED ON 24 MAR 2010 ,ITS IMEI NUMBER [protected] PLZ FORWORD USER DETAILS [protected]@GMAIL.COM

I have given my phone in Sony Ericsson service centre in sambalpur Branch on[protected]. My job sheet No is 7540. It has been a 20 days and yet I have not recieved my phone. They are just delaying it and telling us to come after 3 to 4 days. Is this the 'AFTER SALES SERVICE' you give. I request you to please look into my matter as soon as possible. Waiting for your immediate action

Dear SIr,
I have purchased a Sony Ericsson mobile W580i from Delhi on 30th January 2010 with 1 year warranty. It's display is badly damaged, I have approached M/s Accel Bhopal, the authorized service center at Bhopal M.P(Tel. 4233171). They refused to repair it under warranty sighting the reason that it is damaged by liquid. When I told that liquid has never came in contact with the set, they informed that tiny drops of sweat of my ear might have damaged it since I am using it direct by touching it at my ear. I am using Mobile set of Nokia since last so many years by directly touching it to my ear, I have never came across such funny problem, since while talking, mobile phone has to be touched with the ear.In this context I would like to request M/s Sony Ericsson to instruct their authorized service center mentioned above at Bhopal to repair/replace the display unit of my mobile under warranty immediately.My contact details are as under:-
Name M I MALIK
Contact No. [protected],[protected],[protected]
email ID [protected]@yahoo.co.in


If the said authorized center at Bhopal or representative from M/S Sony Ericsson doesn't contact me for the redress of the problem within 1 month, then I will be free to take legal action as deemed fit, and the cost etc will have to be borne by M/s Sony Ericsson.
yours sincerely
M.I.MALIK

Evn I hav a sony eericson W580i and facing the same problem of low incoming voice and many other problems within a year but i ws evn more dissapointed with the service centre of Noida. Firstly they dont tell u the repair cost and u hav to deposit the handset and non refundable fee. Thn the replacement ws almost equal to the resale price with arrogant staff people. But after reading to your prob i thnk i made a wise decision not to get the speaker change. I thnk Sony should improve the service centre quality otherwise no one will purchase its handset. My experience with sony handset is poor.