Sony India Complaints & Reviews

sony ericsson/k530i mobile — poor service of sony ericsson service centre and company

hiii
m mohit from chandigarh..


i purchased a sony ericsson k530i handset ON 10-MAY-2009 from mobile store,(Panchkula,Haryana)..but in the end of septemper 2009 one end of my ear phone kit stopped working..
so on 1st of october 2009(1:31PM) i went to sony ericsson service centre in chandigarh(S.C.O-23,sec18,Chandigarh.)...they told me that earphone will be available after 10 days ...
so i contacted them after 10 days....on that day ...they agian told me to come on next week(after 7 days)...
as usual i contacted them via phone after 7days...but i was stunned by their poor service this time again...because they again told me the same thing..."next week you will surely get the earphone" ...but that next has not come yet...as it is 6 nov 2009....and they are still saying the same thing "ear phone kit will come next week surely.."


i was toatly fed up by service centre of chandigarh ......so i dialed sony ericsson customer care no....they listen the whole matter but they just ended the conversation by giving a request no..& requesting to wait for next 48 hrs for next status...

one more thing today i tried to track the status of my workorder online on a site mentioned on my workorder forum...with my workorder no-SE309RTC14203...it showed that your product is deliverd on 1-oct-2009...that was the date when i submitted my ear phone kit..its means service centre has not given me ear phone kit even after having stock...

details about my ear phone kit & phone are....
phone model-k530i(purchased from mobile store...)
workorder no-SE309RTC14203
PROUCT DETAILS-HPM-61


some body please help me.....my cell no is [protected]

Sony Handycam — irrational charges for repair of a handicam

I gave my handicam for repair at vision plus ,Rohtak for repair. As told by M ISS DEEPIKA , the set was sent to sony service centre at DELHI. I WAS NOT TOLD ABOUT THE CHARGES AT THAT TIME . AFTER A WEEK WHEN THE SET WAS BACK AT ROHTAK I WAS ASKED TO PAY RS.2200. THEY SAID THEY HAD NO INFORMATION ABOUT THE FAULT AND THEY DIDN`T SHOW ANY RECEIPT SHOWING AMOUNT ASKED FOR THE REPAIR.SEEMED RIDICULOUS!ATLEAST I SHOLD BE KNOWING WHAT WAS WRONG WITH THE SET & WHY WAS THERE NO DOCUMENT FROM DELHI SERVICE CENTRE?
Kiran.

I had similar experiece when I visited their service centre at Siliguri, I had purchased Sony's Handicam (DCR HC 38) quite recently. When I was not able to transfer recorded video to my laptop, I had visited Sony's Service Centre at Siliguri. To my surprise, people posted at this centre had no solution to redress my problem.
Subsequently, I came to know that it was "I link cable" which helps tranferring recorded video to computer.

Sony Handycam — date display

i own a sony handycam DCR HC42E. I am unable to get the date & time to be displayed when i burn the tape onto a cd. the date & time is being displayed on the LCD screen but not on the cd video
please help

sony handicam — Not able to repair

Dear Sir,
I want to draw your kind attention towards the problem i m suffering from. The problem is as discribed below:-
I had bought a SONY HANDY CAM MODEL NO. DCR-TRV285e on Dated[protected] with warrenty of 3 years. It was working fine for all these days but suddenly i got a problem in this cam an went to SONY SEVICE CENTER(ONUS SERVICES) in PATNA. I submitted the cam there with job ID-PN44930 Dated[protected]. After one week i went there to get my CAM back. They told me that it cannot be repaired. Still this CAM is under warrenty. so kindly look into this matter and do the needful. My Contact No. is [protected]

Sony Handycam — i-link wire not given with handycam

sir,
i purchased sony handycam. but i-link wire not given with handycam. i-link wire is very essential to send vedio recording from handycam to computer. when i purchased it i was not aware of it. So it is requested to do needful

Sony Ericssion- C-510 — Complaint against faults in mobile set (C-510) and asking for compensation + swapping with new mobile set.

To
The Nodal officer
Sony Ericsson Ltd.
New Delhi

Date: - 9th July 2009

Subject: - Complaint against faults in mobile set (C-510) and asking for compensation + swapping with new mobile set.

Sir,

I was the loyal customer of Sony Ericsson, purchased a mobile set (Sony Ericsson C-510) from Arora Sons, O-11/A Lajpat Nager Centeral Market Delhi - 110024, invoice number 1080 dated[protected].

After 10-15 days the mobile set stated giving the trouble in its display screen, sound and camera etc, and then I submitted my mobile set to your customer care centre named as New Delhi Techno Care located at Lajpat Nagar, new delhi-110008 on 6th June 2008, the complaint id was SE[protected]. They took two weeks time to repair my phone but the problem was same and hence I had the submitt the phone again then and there.

After that they again repaird the phone and told me that have replaced the mother board and camera of the phone and now its working fine. But when I visited their place it was the same story and they havve again issued me an other complaint number at 05:30 PM 15th June SE[protected] and also told me that this phone is nto repairable and I have also communicated the same massge to their customer care center and ask them to treat this as a serious issue and get me the replacement as the phone is not repairable.

I again got a massage from Customer care after 2-4 days that now phone is wroking fine you can go and collect the same. But again even the thired time it has the same problem after replacing the camera and the mother board along with some software and again a new complaint id SE309TEC11272 and now today when I called they told theh same thing that phone is working find and you can go and collect it from service center and also told me any replacement is the responsibilty of Service Center not the Customer care and where as Service center says just vice versa.

These status's are the result of my daily feedbacks and then too doesn't seems to be working fine with Sony Ericsson.

Now its more than enough. Mobile set has again started giving the display problem with week network as well as trouble in touch keys.

Now I request you to swap my mobile set with new mobile along with extended warranty as well as compensation of Rs. 20, 000.00(Rupees Twenty thousand). As the loss which I incurred in business and mental torment due to these above problems.

If you do not fulfill my above requirements then I will suit the case against you in consumer court.

Thanking you
Yours truly

Bhuvan Panwar
(Mob no.[protected]

Sony Ericsson phones are defective.If Phones are found defective ..sony ericsson people should ban that model and stop it. And people should be compensated for their Loss and Harassment as well as their customer service is very poor and pathetic and Major Loss is in opting Such phones.So compensation is mandate.

To
The Nodal officer
Sony Ericsson Ltd.
New Delhi

Date: - 9th July 2009

Subject: - Complaint against faults in mobile set (w200i)+ swapping with new mobile set.

Sir,
Myself Tungeshwar sharma. My phone is under warranty its battery is not working properly as well as camera what should i do.

thanks
with regards
Tungeshwar sharma

phone no[protected]

Sony Ericsson C-510 — delay in repairing

I had given my cell phone sony ericsson C-510 for reparing on 20 aug 2010 at janak puri store,new delhi.
imei no is [protected]
it has been about an month now and still phone is not repaired...
On 12 sep i got to know that my phone is repaired....and wen i went there it had been still not repaired
and is not working even now after 3 long weeks of repairing..
is that the fast service u claim!!!??
it was my huge mistake to trust spice service, i promise to not to trust u again.
please look into this matter otherwise i'll have to take strict action in future.
rply

Vineet Bagai
[protected]

SONY ERICSSON C-510 MOBILE — MOBILE FAULT

I PURCHASED MY MOBILE C-510 OF SONY ERICSSON ON 16TH MAY 2010 WHICH HAVE SOME FAULTS SINCE FIVE MONTHS IN THE WARRENTY PERIOD ITSELF. I HAVE SUMMITED MANY CONPLAINTS AGAINST IT FIVE TIMES.I WANT TO MAKE A HUMBLE REQUEST NOW TO CHANGE MY MOBILE OTHERWISE THERE WILL BE NO CHOICE LEFT FOR ME AND I WILL HAVE TO GO TO THE CONSUMER COURT TO COMPLAINT AGAINST IT.

Sony Ericsson C-510 — Replace of mobile set

My name is Kishan Chand. My complaint work order no. is SE310HKS11063 dated 16.10.2010 and complaint no. is 88635452. I purchased my mobile C-510 of Sony Ericsson on 16.05.2010, which have many faults since five months, which is still in the warranty period. I have submitted many complaints against it but there is no further actions take place in this regard. Therefore, I had made humble request to them, to change my mobile otherwise, there will be no choice left and I will go to the Consumer Forum. Then Service Center of Sony Ericsson i.e. Harkrishan Services, UG-26, Suneja Tower-II, District Centre, Janak Puri, New Delhi, told me that we did not do anything and you go to the Consumer Forum.
I want to get rid from them so Kindly take necessary action in this regard as earliest as possible.
I shall be highly thankful to you.

Sony Ericsson — fault in new phone

i buy sony ericsson zylo w20 phone at 10th may 2011.
it has manufacturing fault in it's hearingphone.
i wish you refund my money or change my cell phone.

the phone has manufacturing fault so that you have to replace my cell phone
s/n. bx90281tga
imei [protected]
Rs, 7500/-

bokhani rajesh v.
+91 [protected]

hi, I have a W350I Model . I am quite happy with the phone except that its flap has got broken. please let me know from where i can purchase it in south delhi. coz i am not getting the same anywhere.

My flap broke a few weeks back. It is available at the Laxmi Nagar Sony erricson Service Centre in front of Radhu Palace. It is for Rs 550

Sony Ericsson — Flap broke just like that!!

Hi. i purchased the sonyericsson w350i on 19 may 2009. My flap broke 'just like that' on 14 sept.. the phone has never been dropped even once n its been handled very carefully. but still it broke!!! I do not want to replace the whole body just for a tiny little thing. So where do i get only the flap. it is ok even if its duplicate cos i know that the original also will break early!! Pls mail me if any info found. thank you.

I am Rajan.I purchased Sony Ericsson W350i before 6 months, i am very much happy to use this mobile phone, becouse it is working nicely and compact mobile. Just one week before flap of my mobile broken. can you help me to purchase new flap or even body through online. and direct from shop. my No: [protected]. please help me to solve this problem.

Dear Sir,
I am an user of Sony Ericsson mobile Model No. W380i from june 2008 but flap has been brocken from joint by 5th june 2010 and phone function work properly & I go to customer services(Ghaziabad) for body case changing but i have recieved a negative response and said plz.throw it dustbin as rubbish thing.
Plz.help & guide me for change of body case at any cost in Noida, Ghaziabad Region.
Thanx & Regard,
Ashutosh Tiwari
[protected]
[protected](PP)
Ghaziabad
[protected]@yahoo.com

hi I am neeraj kumar maurya.I purchased this handset(w350i)last year in the month of july.recntly I hve broken the flap of the set.i just want to take your advice as to from where i can get it repaired in varansi but flap is not repair plz hepl me.my no is [protected]

Sony has been doing this to many customers..
You should sue them, so that they may learn a lesson

It's the worst mobile company in the world u can say
I jus wanted my reecept on my phone in which the imei number was changed they told no!!!
i was really dissapointed

I have had similar problems with sony India, I have given them my phone C902 phone for repair for the last one and a half month and till now their is no response only promises about call back ... would be delivered tomorrow are what I am hearing, I have been a old sony mobile user but this type of service has left me disillusioned totally.

i am holder of sony R 300 which was purchased by me opn25.10.2008thru giriraj enterprise baroda
and with in 1 year i mean guarantee period i got it repaired 2 time thru service centre of baroda and now iam fed up with this hand set and want 2 replace with any low cost mobile is there any customer with u other wise i will sell the same set on 1/2 cost...is there any facily with sony to replace the same hand set if itis in guarentee perion kindly reply me by mail of on my mobile no [protected]...

i[censored] have any compaint regarding sonyericsson phone write to below given ids and forward this ids to all se users 'hideki.[protected]@sonyericsson.com'; 'lennard.[protected]@sonyericsson.com';'nayif.[protected]@sonyeri...⇄ Jens.[protected]@sonyericsson.com, dominik.[protected]@sonyericsson.com, anders.[protected]@sonyericsson.com, bert.[protected]@sonyericsson.com, grahame.[protected]@sonyericsson.com

I HAVE GIVEN MY CELL FOR REPAIR ON 25/9/09 ( WORKORDER NO.SE309DY110948 ) AND THE PROBLEM REPORTED IS ------- EAR SPEAKER PROBLEM, VOLUME IS TOO LOW.
THE CELL IS STILL UNDER THE WARANTY PERIOD.

REGRET TO MENTION THE POOR SERVICE PROVIDED TO THE UNDERSIGNED. WHENEVER I CALL YOUR SERVICE CENTRE, I AM GIVEN TO UNDERSTAND THAT THE PARTS ARE NOT AVAILABLE. I FAIL TO UNDERSTAND HOW AFTER SO MANY DAYS ( MORE THAN 35 DAYS) THE CELL HAS STILL NOT BEEN REPAIRED. REQUEST FOR IMMEDIATE ATTENTION.

Dear Sir, i m using sony errection K 800 I hand set last more than 6 years now childrens are damadged all body with key pad. i want any way start this handset please advice.

i was asked your care center at kolhapur they refused. where can i give please give the details.

Sandeep Gaikwad
[protected]
[protected]

sir,
i got a message from TA-UKDRAW09...
and i received message on 6, june at 3:58pm to [protected] that, YOU HAVE WON 500, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.Ben, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

I got a message yesterday regarding some prize money.
And that I shud contact Steve Mark on that Please give me the real details
Address
12-12-9
Siddhartha Aswhiana Apartments
501, 5th Floor
Ravindranagar
Seethaphalmandi
Secunderabad 500061

Sir i received a msg from TA_UKDRAW09 regarding the orange draw. there it states that my mobile no has won 500000gbp in an ongoing draw.

Could you please clarify whether it is a fake message or not.

I dint do anything special for this contest but still i receive this msg, so i just need a confirmation on this issue..

Expecting your reply asap...

sir,
i got a message from TA-UKDRAW09...
and i received message on 15, june at 3:58pm to +91-[protected] that, YOU HAVE WON 500, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.Steve Mark, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

My contact Address
PURUSOTTAM SWAIN
([protected]@gmail.com, [protected]@yahoo.co.in)
parakaran sahi,
mulapadia,
old town,
bhubaneswar
dist:-KHURDA
orissa (751002)

sir,
i got a message from TA-UKDRAW09...
and i received message on 15, june at 3:58pm to +91-[protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr. Mark, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

My contact Address
BISWA MOHAN SAHOO
([protected]@rediffmail.com)

Congrat! your mobile number has won 500, 000.GBP in the on going 2009 o2Telecoms draw in UK, to claim contact Dr Ben, on [protected]@live.com
this is what i got 2day on my mobile can u please tell more about it in my email.

sir
i have received a message 15.06.2009 that i have won 500.000 GBP..from UK-DRAW09.
please give me sufficent information that whwther it is true or not


poonam gupta
prachi vihar palasuni
plot no 499/500
pin-751010
bhubaneswar, orissa, india

sir,
i got a message from TA-UKDRAW09...
and i received message on 15, june at 9:34 am to [protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.mark, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

My contact Address
BASANT KUMAR PRADHAN
FIRST GATE, DUDUMA COLONEY, BERHAMPUR
GANJAM
ORISSA
Contact No.[protected], [protected]

PIN:760006

sir,
i got a message from TA-UKDRAW09...
and i received message on 15, june at 9:36 am to [protected] that, YOU HAVE WON 500, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.mark, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply

at/po-Rupra
via-Rupra road
dist-Kalahandi
(orissa)pin 766101
mo-[protected]

Sir,
I got a message from TA-UKDRAW09 on 15, june at 9:28 am to [protected] that

Congrat! your mobile number has won 500, 000.GBP in the on going 2009 o2Telecoms draw in UK, to claim contact Dr Ben, on [protected]@live.com
this is what i got 2day on my mobile can u please tell more about it in my email.


At.Dumermunda
Po.Sirol
Via-kesinga
Dist- Kalahandi (orissa)
pin-766012
Mob-[protected]

This is fake email dude.

Sir,
I got a message from TA-UKDRAW09Congrat! your mobile number has won 500, 000.GBP in the on going 2009 o2Telecoms draw in UK, to claim contact Dr Ben, on [protected]@live.com
this is what i got 2day on my mobile can u please tell more about it in my email .Is it really true or false clearify

i have got the same news as many of them written above about the ta ukdraw09...
i cant understand how to make contact with dr.steve.
Is this statement has any resemblance with truth???
if yes then tell me the thorough to collect whatever the prize is!!!
and if not then kindly tellme the reasn for this nonsense message.

I cant understand, can you send me some detail information about it.

sir,
i got a message from TA-UKDRAW09...
and i received message on 6, june at 3:58pm to [protected] that, YOU HAVE WON 500, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.Ben, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

My contact Address
sunabeda-2
H.A.L TOWNSHIP
QR NO:QA-84
KORAPUT
ORISSA
Pin:763002
Contact :[protected]

sir,
i got a message from TA-UKDRAW09...
and i received message on 15, june at 9:20 am to [protected] that, YOU HAVE WON 500, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.steve mark, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..
my contact adress
contact no.-[protected]

sir i had recieved a text msg. from TA-UKDRAW09 in this msg. they inform me that i have won a sum of 50000 pounds. and they had gave a person name MR Dr. BEN to contact. plz explain about this notification. my cell no. is [protected]

Sir,
i got a message from TA-UKDRAW09 on dated 15.06.2009 time 11.48 PM. My Mobile No. [protected]. The Message contains" TA-UKDRAW09
Congrat! Your Mobile Number has won(500, 000GBP)in on going 2009 02Telecom draw in UK, to claim contact Dr. Ben email: [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
I am egarly waiting here for your reply.

i won gift from ukdraw09

I got the message today. I feel LUCKY in my life time . I am proud to be selected. I thanks to nokia.

i don't know i got the same message . who is this playing d game

sir,
i got a message from TA-UKDRAW09...
and i received message on 15, june at 9:29 am to [protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.mark, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply

krushna chandra panda
at-titkela
po-Rupra
via-Rupra road
dist-Kalahandi
(orissa)pin 766101
mo-[protected]

sir,
I have received a message 16/06/2009 that i have won 500, 000GBP from UK Draw 09

please give me sufficient information that whether it is true or not .




Sanjay kumar
c/o Abhimanyu mahanto
Mahanto basti Barbil

Dist-keonjhar (orissa)

Pin.758035
Mob.no- [protected], [protected]

I am not getting my details this all things are fadu, faku or what...

Dear Dr Ben.
i got the information about TA-UKDRAW09 which highlights the wining of 500000GBP by my mobile.

please confirm about the prize & tell me details how to contact & to receive the wining amount. OR kindly contact me.


my mobile no- [protected], 606- saheed nagar, bhubaneswar, orissa, india, -751007

sir,
i got a message from TA-UKDRAW09...
and i received message on 6, june at 3:58pm to [protected] that, YOU HAVE WON 500, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr.STEVE MARK, EMAIL: [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

Sir,
i got a message from TA-UKDRAW90 on 16.06.09 at 01.35 AM.My mobile number is [protected]. The message stated as follows:-
Congrat! your mobile number has won 500, 000 GBP in the on going 2009 orange draw in UK, too claim contact Dr Walter Brain. email: [protected]@live.com.
whats all this about. ??is it true or false? Should i take it serious ??please do reply and clarify my problem.
thank you

sir,
i got a message from TA-UKDRAW09...
and i received message on 04, july at 03:39pm to +91-[protected] that, I HAVE WON 200, 000 GB POUNDS IN 2009 02TELECOM draws and to claim the prize i was advised to contact Dr.Ben [protected]@live.com
please advise me about the message.

with regards.

I got a message from TA-UKDRAW09...
Is it true.
If, yes please inform me in my cell no.[protected]

I got a message from TA-UKDRAW09...
Is it true.
If, yes please inform me in my cell no.[protected]

what about the message, is it true

Sir,
I got a message from TA-UKDRAW09...
And i received a message in 4th july09 on 8:52pm to +91-[protected] that u have won a prize of 200, 000 GB POUNDS in telecom draw for claim details contact Dr.Ben:[protected]@live.com
sir, i want you to clarify my doubt... whether it is true or false??????
i am eagerly waiting for your reply...please help sir


My contact adress
Md.iqbal yousuf, [protected]
([protected]@gmail.com)

Sir,
I got a message from TA-UKDRAW09...
And i received a message in 4th july09 on 8:59pm to +91-[protected] that u have won a prize of 200, 000 GB POUNDS in telecom draw for claim details contact Dr.Ben:[protected]@live.com
sir, i want you to clarify my doubt... whether it is true or false??????
i am eagerly waiting for your reply...please help sir


My contact Address
Sambit Biswal
([protected]@yahoo.in)

Sir,
I got a message from TA-UKDRAW09...
And i received a message in 4th july09 on 9:11 pm to +91-[protected] that u have won a prize of 200, 000 GB POUNDS in telecom draw for claim details contact Dr.Ben:[protected]@live.com
sir, i want you to clarify my doubt... whether it is true or false?
i am eagerly waiting for your reply...please help sir

Sir,
i got a message from TA-UKDRAW09 on dated 29.06.2009 . My Mobile No. [protected]. The Message contains" TA-UKDRAW09
Congratulations! YOU HAVE WON 500, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact at some address rickson.[protected]@yahoo.co.uk..
help me and clarify my doubt ..whether it is true or fake ???
am egarly waiting here for u r rply..
my contact adress
contact no.-[protected]

sir,
i hv recieved a messagefrom TA-UKDRAW09.
the message stated that i have won a prize money of 200, 000GB poundsin 2009shell mobile draws.and to claim it i should contact Dr.Mark at [protected]@live.com.pleaseclarify if this is true or not.please reply on the given email id.i am eagerly waiting for your reply...
Dr.N.C.DAS

i recived a message on dt.4 july 09, fromTA-UKDRAW09.i.e." congrats your mobile have won prize of 200, 000 GB poundsin 2009 02 TELECOME draws". message centre from +[protected]
Sir i want to conform that it was true or false ? i m awaiting answer from u. thanking u.

Sir,
I got a message from TA-UKDRAW09...
And I received a message in 4th july09 to +91-[protected] that u have won a prize of 200, 000 GB POUNDS in telecom draw for claim details contact Dr.Ben:[protected]@live.com
Sir, I want you to clarify my doubt... whether it is true or false?
I am eagerly waiting for your reply...please help sir.
Thanking U
Debendra Kumar Jena.

SIR,
I HAVE RECIEVED A MESSAGE ON dt.4 JULY 09 at 6:39PM, from TA-UKDRAW09 to my MOBLI NO.[protected] i.e
"Congrates!Your Mobile Have Won A Prize Of 200, 000 GB POUNDS in 2009 02 TELECOM draws.
To Claim Your Prize Contact Dr.BEN on :[protected]@live.com".SIR, I want to confirm that was it
true or false? I am waiting for answer from you.Please reply quickly.

THANKING YOU.
MY CONTACT ADREES:
AMULYA BEHERA
PHONE:[protected]

sir i got a message from Dr. Brian that i have won the the amount of GB 5000000 POUNDS on 04-07-09 at 9;15 pm, i think it fake and it is a disease fakeria,

sir,
I also got a sms from TA-UKDRAW09...
And i received a sms in 4th july09 to [protected] that u have won a prize of 200, 000GB pounds in
telecom draw and advised to contact Dr.Ben:[protected]@live.com
please help & reply me whether it is true or false...
thanking u..
Preety Priya Sethi

Dear sir,
I got a message from TA-UKDRAW09...
i smt shasirekha murmu w/o late Anu charan murmu . i received a message in 4th july09 on 9:04:07 pm to +91-[protected] that i have won a prize of 200, 000 GB POUNDS in telecom draw for claim details contact Dr.Ben:[protected]@live.com . please send my prize.
my address
SHASIREKHA MURMU,
W/O LATE- ANU CHARAN MURMU
AT - KALAJHINEI
PO- BAD DAKOI
VIA- TAKATPUR
PS- CHANDUA
DIST- MAYURBHANJ
ORISSA, 757003
INDIA

Sir I got a message on04 July 2009 at 9:05:54pm thatI had been congratulated for winning 200000GB pounds in 2009 02 Telecom Draws. To claim I've to contact Mr. Bean: [protected]@live.com. My phone no. is [protected]. Kindly give a sound reply. I m waiting for your response.

My mail addres and permanent address is as follows:
[protected]@gmail.com
Co- Mr.Bibhutibhusan Das
At- Paradip port trust
Po- Badapadiya, Madhuban Quarter no. JB 198
Dist- Jagatsinghpur
State- Orissa.
INDIA

i have a massage that my mobile has own prize of 200000 gbp in 2009 telecom draws. is it true. if it is then whats the procedure to get that


answer my q please

yours sukanti behura

i have a massage that my mobile no [protected] has own prize of 200000 gbp in 2009 telecom draws. is it true. if it is then whats the procedure to get that


answer my q please

yours sukanti behura
ramkumarpur
kishannagar ctc
orissa

SIR,
I got a message on 4th july 09 at evening that i had been congratulating for winning 200, 000GB Pound in 2009 02 telecom Draws.to claim the money . ihave to contact DR.Ben: [protected]@live.com. my phone no.s is [protected]. if it is true then what is the procedure to get that my prize.
answer my question please and send my prize.

my adress
ROHIT LAMA
SON OF L.N LAMA
SHANTIPARA
O.M.P 2ND B.N,
JHARSUGUDA.
State- ORISSA
INDIA.
PHONE NO.S [protected].

sir,
i got a message from TA-UKDRAW09...
and i received message on 15, june at 3:58pm to +91-[protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr. Ben, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

SIR,
I HAVE RECIEVED A MESSAGE ON dt.4 JULY 09 from TA-UKDRAW09 to my MOBLI NO.[protected]i.e
"Congrates!Your Mobile Have Won A Prize Of 200, 000 GB POUNDS in 2009 02 TELECOM draws.
To Claim Your Prize Contact Dr.BEN on :[protected]@live.com".SIR, I want to confirm that was it
true or false? I am waiting for answer from you.Please reply quickly.

THANKING YOU.
MY CONTACT ADREES:
PRAYANA KUMAR PANDA
BHEJIPUT, KHALIKOTE (RS)
GANJAM, ORISSA
PHONE: [protected]

I got a message on 4th july 09 at evening that i had been congratulating for winning 200, 000GB Pound in 2009 02 telecom Draws.to claim the money . ihave to contact DR.Ben: [protected]@live.com and my phone no.is [protected].you please help me and clarify my doubt ..whether it is true or not???if it is true then what is the procedure to get that my prize.
answer my question .I am waiting for answer from you.Please reply quickly to my mailing adress or mobile no.

I have already received a message from TA-UKDRAW09 that " Your Mobile Have Won Prize Of
200, 000 GB Pounds In 2009 02TELECOM Draws. To claim Your Prize Contact Dr.Ben on :
[protected]@live.com." Unfortunately this website couldn't open. Thus I could not contact Dr.Ben.
So kindly give information in my e-mail ([protected]@gmail.com) or mobile no.[protected].

sir,
i got a message from TA-UKDRAW09...
and i received message on 04, july at 06:14pm to +91-[protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact Dr. Ben, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

I RECEIVED A MESSAGE WON PRIZE OF 200000 GBP IN 2009 SHELL MOBILE DRAW
sir,
i got a message from TA-UKDRAW09...
and i received message on 04 June at 8:41:14 pm to +91-[protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact Dr.Ben, [protected]@live .com..
What is this???????

sir,
i got a message from TA-UKDRAW09...
and i received message on 4july at 06.14 pmto [protected]that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 02TELECOM Draws..to claim your prize contact dr. Ben on:[protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

My contact Address
Trilochan sethy



At-Palasuni .Pl-3621. Po-Rasulgarh.)
BBSR.Dist-khurda.State-Orissa.Contry-INDIA..Mobile No-[protected].

Sir,

I have recd a SMS that I had been congratulated for winning 200000GB pounds in 2009 02 Telecom Draws. To claim I've to contact Mr. Bean: [protected]@live.com. My phone no. is [protected]. Kindly give a sound reply. I m waiting for your response. Suitable reply awaiting...

Sir,
I got a message from TA-UKDRAW09...
and i received message on 4th, july, 2009 at 9:06 pm to [protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 02TELECOM draws..to claimv your prize contact Dr.Ben, on [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply.me mu mail id- ratnakar.[protected]@gmail.com.

RATNAKAR PARIDA
At/Po-KARADAGADIA
Dist-Khurda
(orissa)pin 7502050
E-mail- ratnakar.[protected]@gmail.com
Mob No.-[protected]

sir,
I have received a message from TA - UKDRAW09, where i have won prize of 200, 000GBP, on my mobile no [protected] on the date of 4july 2009, and directed to consuled to Dr. Ben for relise of prize.
My E_mail id is [protected]@ymail.com. Carefully convey me about this, is it true or flase.

explain me.

SIR,
I got a message on 4th july 09 at evening that i had been congratulating for winning 200, 000GB Pound in 2009 02 telecom Draws.to claim the money . ihave to contact DR.Ben: [protected]@live.com. my E-Mail Address is [protected]@yahoo.co.in. if it is true then mail me about the procedure to get that my prize.

sir,
I got a massage from TA-WINNER, where you won 500, 000 pounds on 29th june 2009 at 10:54 am on my mob. no [protected]

you sent a sms by telling all fake news for me..., for that i have also replied for you but u din't reply me >> why you cheat the people like this and waste their time to read your unwanted sms ??
so please stop this type of non sense and don't try to fool people before april ???/

SIR,
I got a message on 4th july 09 at evening that i had been congratulating for winning 200, 000GB Pound in 2009 02 telecom Draws.to claim the money . ihave to contact DR.Ben: [protected]@live.com. my phone no.s is [protected] if it is true then what is the procedure to get that my prize.
answer my question please and send my prize
Adress
Mr Mrunmay kumar Das
At -KUSUTI
P.o-Madhupur
P.s -Kamarda
Dist -Balasore
State-Orissa
Ph-[protected]

even i have received same mesg regarding dis ukdraw. tell me whether its fake r wat...?

sir,
i have recived a sms that i have won 500, 000 Pounds In South Africa 2010 Worldcup Mobile draw and to call Mr.Rickson on [protected] and to send Email to rickson.[protected]@yahoo.co.uk on my mobile no. [protected]. So I am agreely waiting for the reply to know about it.

what a waste of money and time. how about stopping these kind of messages.

DR.BEN
i am subhash chand s/o ilam chand # 1404, vikas nagar mouli jagran. chd.
I HAVE WON PRIZE OF 200, 000 GB POUNDS IN 2009 02 TELECOMES MOBILE DRAWES

ID CARD NO. PBA3144573
ACT NO- P.N.B BADAIL.CHD.
ACCOUNT NUMBER- [protected]
MOBILE NUMBER. [protected]

SO SIR PLEASE REPLY ME.

DR.BEN
i am hemant dhawan
i HAVE WON PRIZE OF 200, 000 GB POUNDS IN 2009 02 TELECOMES MOBILE DRAWES
account number=[protected]
mobile number=[protected]
SO SIR PLEASE REPLY ME.

sir,
If this is true please contact me on my cell number [protected]

i am buying a sony ericssion phone c902 is a cuernt price march[protected] but the store keeper sell me on old perice 20000 i am talk about the price of that product to the seller but seller dose not acept the price is 18000 mai keya karo

i am waiting for the reply

sir,
i got a message from TA-UKDRAW09...
and i received message on 04, july at 03:39pm to +91-[protected] that, I HAVE WON 200, 000 GB POUNDS IN 2009 02TELECOM draws and to claim the prize i was advised to contact Dr.Ben [protected]@live.com
please advise me about the message.

Respected Sir,
I got a message from TM-PlusP...and i received message on[protected] at 9:11:33pm to [protected]. that "Winner ! [protected] is chosen for $2500 CASH prize, Call +[protected] now "
Please sir help me and clarify my doubt... that it is true or not ?? I shall be very thankful to you for this..
M waiting for your reply mail me at [protected]@yahoo.co.in

Daljeet Singh Cheema
City= Sunam Distt. Sangrur Punjab

sir
today i got message on my cell about the prize money of $2500 please tell me on my email address that is [protected]@gmail.com that wheather it is true or not... nd what shoul i do now...??
mehak
sangrur(punjab)

sir,
i got a message from TA-Congrat
and i received message on 06/10/2009 at 1:19am that, YOU HAVE WON 200, 000 pd mobile shell draw..to claim contact dr. Ben, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..
my mobile no is [protected]

Sir,
I got a message from TA-UKDRAW09...
And i received a message in 6th Oct09 on 00:20am to +91-[protected] that u have won a prize of 200, 000 GB POUNDS in telecom draw for claim details contact Dr.Ben:[protected]@live.com
sir, i want you to clarify my doubt... whether it is true or false??
i am eagerly waiting for your reply...
My email address is : omkar.[protected]@gmail.com

u have send this msg in my mobile no. [protected] that "my mobile have won prize of 2, 00, 000 GB POUNDS IN 2009 02TELECOM draws.To claim your prize contact Dr.Ben on www.[protected]@live.com, but how can i contact Dr.Ben pls help me out i m in need of money nd i think that this way u can help me. u...

u have send this msg in my mobile no. [protected] that
"my mobile have won prize of 2, 00, 000 GB POUNDS IN 2009 02TELECOM draws.To claim your prize contact Dr.Ben on www.[protected]@live.com, but how can i contact Dr.Ben pls help me out i m in need of money nd i think that this way u can help me. u...

My address is a-506,
poonam orchid,
yashwant nagar,
virar(w), thane
maharashtra-401303

Respected Sir,
I got a message from TM-PlusP...and i received message on 6/10/09to[protected]. that "Winner ! is [protected]chosen for $2500 CASH prize, Call [protected] now "
Please sir help me and clarify my doubt... that it is true or not ?? I shall be very thankful to you for this..
M waiting for your reply mail me at [protected]@yahoo.co.in

chanki
City= surat Distt.gujarat

Sir,
I have recieved a messge on my mobile that I have been selected for the 2009 02 telcom cellphone reward (200, 000.00 GBP) .Draws.to claim the money . ihave to contact DR.Ben: [protected]@live.com. my phone no.s is [protected]. if it is true then what is the procedure to get that my prize.
answer my question please and send my prize...

you have been selected for the 2009 02 telecoms mobile award ( 200, 000.00GBP) for mre information; send your details to ben via mobile2live.com




whats that for ?????

hi sir i got massage
i have been selcted (200, 000.00g bp)

plz tell me what is this and how can get money

Sir,
I have received a message on my mobile that I have been selected for the 2009 02 telecoms cellphone reward (200, 000.00 GBP) .Draws.to claim the money . On Dated[protected] at 7:24 PM so I have to contact DR.Ben: [protected]@live.com. my phone no.s is [protected]. if it is true then what is the procedure to get that my prize.

Sir,
I got a message from TA-UKDRAW09...
And I received a message in 16 oct.09 to +91-[protected] that u have won a prize of 200, 000 GB POUNDS in telecom draw for claim details contact Dr.Ben:[protected]@live.com
Sir, I want you to clarify my doubt... whether it is true or false?
I am eagerly waiting for your reply...please help sir.
Thanking U
Akhilesh kumar

i received a message from[protected] No. on[protected] at 7.23pm

it is true or not please contact me javed.[protected]@yahoo.in

Please Contact for received for selected as a mobile winner what is this call me [protected]

sir,
i got a message from TA-UKDRAW09...
and i received message on 16, October at 7:43pm to +91-[protected] that, YOU HAVE WON 200, 000.00 GB POUNDS IN 2009 mobile shell draw..to claim contact to Ben via [protected]@live.com you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

My contact Address
Satendra Singh
(saten.[protected]@yahoo.in)

sir, I have recieved a massage that IHave been selected fora price of 200000pd on my phone No. [protected]. i just want to conferm, Is it true.Please reply

how could i won that money.plese tell me. money is very important for me.wll u help me

i have a massage that my mobile has own prize of 200000 gbp in 2009 telecom draws

sir,
i got a message from dr anderson. that i have won the amount of 500, 000 GB POUNDS on 08-11-09 at 03;15 am my mobil no is [protected].So i am agreely waiting for the reply to know about it.

sir, I have recieved a massage that IHave been selected fora price of 200000pd on my phone No. [protected]. i just want to conferm, Is it true.Please reply

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Sir I have got message from :LM-IDGLOBAL
Please advise me about the message
Thank You,

your's
GURU WANGI

sir
I got a message from LM-IDGLOBAL...
and i recieved a message in[protected] on 8:58am to +91-[protected] that, YOUR NUMBER HAS WON YOU 200.000.00 POUNDS IN THE 2009 o2TELECOMS INTL MOBILE.TO ACCEPT, E-MAIL YOUR DETAILS TO MOBILECLAIM2[AT]LIVE.COM
answer my question and send my money

SIR,
I got a message on 11 november 09 at 8-58 that your number has won you 200, 000GB Pound in 2009 02 telecom Draws.to claim the money . ihave to contact DR.Ben: [protected]@live.com. my phone no.s is [protected]. if it is true then what is the procedure to get that my prize.
answer my question please and send my prize.


USMAN
my contact number
[protected]

sir, i got a message from TA-ICICIL om 09 and i recived message on 11-november at 3:49pm to [protected] that you have won 200.000.00 pounds in 2009 o2 telecoms intel mobile draw to claim contact ..mobile claim2(at)live.com. You please help me and clarify my doubt waitingyour reqly???

sir igot message from Ln-idGLOBAL and i received message to [protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr. Ben, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

hi this is snr i recceived a mess on 17-11-09 at9:05pm from ukmobile draw i want to know whether it is true or not iam eagerly waiting for ur information

is it true that I won the prize
please let me know my mobile number is [protected]

sir i also got as same message from globenic on date[protected].so wat is the draw concept of 20000000 pounds .so my contact no:[protected].

dear sir
my mobile w350i 24june 09 submit by rt outsoursrevices roshnara road 5021-23 kamla nagar delhi ph:23823363
complaint key doesnt't work, otherkey/fil problem, otherphonehang/freezeproblem, phonehang permanently in menu/ application, other problem, bounes case, repat=4 time, cut want replacement(keypad pro, playback failed work order no:se309rtr10182

sony ericsson/ mobile — LCD Broken

My Mobile Lcd has been broken and Ear Speaker Problem and MP3 Sound Slow. And i have submitted my mobile in Varanasi Service Centre:
Service Centre Name: The Progressive System
Address:ABC Tower Shop No: 17 First Floor Varanasi
They are not changing my Lcd becoz they dont have LCD. My WORK ORDER NO: SE[protected].
Mobile Detail:
Mobile Model No:F305
Sl.No:[protected]

Sony Ericsson India — Problem with newly purchased W395 handset

I purchased Sony ericsion Mobile handset model no W395 in the month of May 2010 and after 10-15 day only it started with the poor voice quality problem. Its slider handset and when the slider is close the voice quality is very poor, very noisy.

I visited the authorized service center in Bangalore 3 times, but they are unable to repair it.

Please let me know to whom to contact and proceed further to escalate this issue.

Amol
amol.[protected]@yahoo.in

TO ALL MY FRIENDS THAT BUY SONY ERICESSION PHONE I WOULD ADVISE YOU ALL NOT TO BUY THERE PRODUCT AS THE SERVICE IS HORRABLE AND THERE COSTUMER SERVICE IS NOT AND DONT HAVE A WAY TO TREAT THERE COSTUMERS. I BAUGHT A SONY ERICSSON MODLE NO W20 WHICH THE DISPLAY GOY OUT OF ORDER IN JUST 3 MONTHS OF PRUCHASE I WENT THE THERE SERVICE CENTER AND GAVE IT FOR REPAIR AND THEY CANT GIVE ME A PROPER ANSWER WHEN THEY WOULD REPAIR AND GIVE IT BACK TO ME IF THIS IS GOING TO BE THERE BHAVOUR WITH THERE COSTUMERS THEN VERY SOON THEY WOULD NEED TO CLOSE DOWN THERE COMPANY.I AM FROM DELHI.

same problem i hv faced

Poor Service

I purchased a new sony ericsson C510 phone on 4th August '09 from Manglore, Karnataka and on the very next day i found that the Bluetooth was not working.I took the phone to the shop and they told me to go to the service centre.They told me thet the main board had complaints.I requested to replace the phone.Thay told me thet they should contact higher officials in charge and get thier permission.They wasted my whole day and at last they told that it would be only repaired and it will take 2 weeks to get my phone back.This is horrible for a customer like me who purchased a new phone of such a high cost.
How can a company like sony ericsson be so irresponsible??

I bought my c510 on 12th April 2009. it started showing problems within one month... Navigationg key was not responding appropriately... Now after 5 months o[censored]sage the phone has started hanging and now its not even turning on... investing so much money out of a crunching purse might not be a big deal for a big company like Sony Ericson. But it does matter a lot people like us who expect the product to be at a great performance... Either SE should come up with apt service centres across chennai or even india like Nokia care... its really amazing why we need to go to a third party service vendor when there are many SE intakers in chennai.. The certificate held in their cabin never reflects the actual kind of service they provide. SE should take serious steps against this poorly affected customers. Please...

Same problem here too.

where can i get sony ericsson k810i panels in chennai

hi i am using sony ericsson k810i model .my mobile panel got damaged .i am not getting it any where .when i asked company shop keeper he is telling that it costs for 2000 to 3000.can i get it anywhere else for low cost

what is the rate of k810i mobile panel in Rs/-

i submitted W910Ii -complainy is can't power on( phone dead) on 2nd july-2009 to Spirmon
they returned on 28th july-2009 after repeated follow up-Horrible Service-blue tooth out of order-
key pad case damaged-they disconnect phone calls--kepp people waiting for long-
most sonyericsson customers who came there left bitterly

Dear,
Manager,

complainy is can't power on( phone dead)
Therefore i request u to take some immediate step about my problem.

Sharda Bhoge
con on [protected]

Name : Umesh

IMEI No : [protected]

Model : Sony Ericssion – K790I (Black)

Date of Lost :[protected] in between 6.00 to 8.00 am…

Last Contact No Used: [protected]

Now Contact No : [protected]

Address : 13/1, 13th cross, opp.keshava theater, b.k nagar, yeshwanthpur, banglore.

sir/madam plz find my mobile….. i’m very much worried about it

sonyericsson — 45 days of handover of my mobile to service centre, i have not got back my phone

Dear Sir/Madam,

Below mail has been sent to questions.[protected]@support.sonyericsson.com as per customer service told me over phone, but till date i have not received any revert or my mobile from the company

I have bought W380I Sony ericsson model on 23.10.2008 and from day one i have network problem, but i thought the problem with my service provider as i am using an brand new international brand and later found the problem is with my mobile phone.

I went to Sony ericsson showroom and informed about the problem, they have given the Salora address and informed for any service issue i need to get in touch with this vendor, there the problem starts.

Salora is not only doing service for Sony Ericsson they have tie up with other leading brands and Sony Eric customer who is walk in to the showroom needs to wait for more than 3 hours to give a complaint and the service person will on the problem and if problem is major and need more time they will take a complaint and give the service challan. After going to the centre couple of times, finally on 08.01.2009 i managed to find time and gave my mobile for servicing.Complaint id: SES09CHE10109, & Service lodged date: 08.01.09

I have been informed to call Salora after couple of days to collect the mobile, but when i called up they informed that they have send my phone to HQ for changing the mother board and informed it will take 20 days to handover the phone to me.

I called up Salora in between but they said that it will take 20 days, so i have waited till 28th Jan and when i called up they have informed that it will take couple more days. I got frustrated and asked to transfer the call to their mananger, but they have refused to transfer the call. I am really disappointed with the service from the international brand. I never expected this from Sony Ericsson.

Then I decided to call up Sony Eric customer service, agian they have given their complaint no: SE[protected]complaint date: 04-2-09)and asked me to give 2 working days for them to act on the complaint. When i called up Salora on 07.02.09 no body has picked up the phone. when i called Sony Eric customer service on 07.02.09 i got a reply from one of the representative that it will take couple more days. when i asked to transfer the call to his supervisor with lots of hesitation (after informing him that i will log a case) it has been transferred to his supervisor Mr. Jithender.

Mr. Jitherder has asked appology for the delay and said the model no has been wrongly informed by Salora that is the reason for the delay. And when i asked Mr. Jithender to give me a explanation over mail for filing a case in consumer court he has refused to send a mail and he has asked me to send a mail to the above mentioned mail id and refused to transfer the call to his mananger.

I am really disappointed with the service from the international brand. I never expected this from Sony Ericsson. Below are my questions which says the level of frustation i had after buying Sony Ericsson

1) I never thought that an international brand will have such major defect in their product - Is there any check happening on the product which has been released to the customer

2) Never imagined that the service center of an international brand will go for an tie-up with a vendor who is having tie-up with some other service provider of the same industry and takes more than 3 hours to log a complaint for servicing.

3) No follow up has been done by the vendor or Sony Eric (this is the worrying part, as an brand i thought they will be calling up the customer, give me an update and hand over my mobile on time)

4) in case of long delay (i expect a temporary mobile to be given till service is happening for the fault). Even a local brand is providing a stand alone mobile till service is rendered to the mobile bought. but this doesnt happened after buying a international brand i am roaming without phone for more than a month (its really make me frustrate and it is making my day-to-day life very diffcult).- now i am having my wife's phone to run by day to daylife.

I want a compenstation for all the mistakes made at Sony Eric & Salora International and i want a call back from the concerned team and hand over my mobile with all faults rectified on agreed time. i also want a written explanation for the delayed happened.

Thanks!!!

Regards
Shanmugaraj.R


Reply Forward


Shanmugaraj R to x1support.in
show details Feb 7 Reply



Hi,

Please forward the mail to the concerned team.

regards
Shanmugaraj.R
- Show quoted text -

[protected] Forwarded message[protected]
From: Shanmugaraj R <shanmugaraj.[protected]@gmail.com>
Date: Feb 7, 2009 12:21 PM
Subject: Complaint
To: questions.[protected]@support.sonyericsson.com


Dear Sir/Madam,

I have bought W380I Sony ericsson model on 23.10.2008 and from day one i have network problem, but i thought the problem with my service provider as i am using an brand new international brand and later found the problem is with my mobile phone.

I went to Sony ericsson showroom and informed about the problem, they have given the Salora address and informed for any service issue i need to get in touch with this vendor, there the problem starts.

Salora is not only doing service for Sony Ericsson they have tie up with other leading brands and Sony Eric customer who is walk in to the showroom needs to wait for more than 3 hours to give a complaint and the service person will on the problem and if problem is major and need more time they will take a complaint and give the service challan. After going to the centre couple of times, finally on 08.01.2009 i managed to find time and gave my mobile for servicing.Complaint id: SES09CHE10109, & Service lodged date: 08.01.09

I have been informed to call Salora after couple of days to collect the mobile, but when i called up they informed that they have send my phone to HQ for changing the mother board and informed it will take 20 days to handover the phone to me.

I called up Salora in between but they said that it will take 20 days, so i have waited till 28th Jan and when i called up they have informed that it will take couple more days. I got frustrated and asked to transfer the call to their mananger, but they have refused to transfer the call. I am really disappointed with the service from the international brand. I never expected this from Sony Ericsson.

Then I decided to call up Sony Eric customer service, agian they have given their complaint no: SE[protected]complaint date: 04-2-09)and asked me to give 2 working days for them to act on the complaint. When i called up Salora on 07.02.09 no body has picked up the phone. when i called Sony Eric customer service on 07.02.09 i got a reply from one of the representative that it will take couple more days. when i asked to transfer the call to his supervisor with lots of hesitation (after informing him that i will log a case) it has been transferred to his supervisor Mr. Jithender.

Mr. Jitherder has asked appology for the delay and said the model no has been wrongly informed by Salora that is the reason for the delay. And when i asked Mr. Jithender to give me a explanation over mail for filing a case in consumer court he has refused to send a mail and he has asked me to send a mail to the above mentioned mail id and refused to transfer the call to his mananger.

I am really disappointed with the service from the international brand. I never expected this from Sony Ericsson. Below are my questions which says the level of frustation i had after buying Sony Ericsson

1) I never thought that an international brand will have such major defect in their product - Is there any check happening on the product which has been released to the customer

2) Never imagined that the service center of an international brand will go for an tie-up with a vendor who is having tie-up with some other service provider of the same industry and takes more than 3 hours to log a complaint for servicing.

3) No follow up has been done by the vendor or Sony Eric (this is the worrying part, as an brand i thought they will be calling up the customer, give me an update and hand over my mobile on time)

4) in case of long delay (i expect a temporary mobile to be given till service is happening for the fault). Even a local brand is providing a stand alone mobile till service is rendered to the mobile bought. but this doesnt happened after buying a international brand i am roaming without phone for more than a month (its really make me frustrate and it is making my day-to-day life very diffcult).- now i am having my wife's phone to run by day to daylife.

I want a compenstation for all the mistakes made at Sony Eric & Salora International and i want a call back from the concerned team and hand over my mobile with all faults rectified on agreed time. i also want a written explanation for the delayed happened.

Thanks!!!

Regards
Shanmugaraj.R


Reply Forward


Your message has been sent.


Shanmugaraj R to questions.in
show details 5:29 PM (7 minutes ago) Reply


Hi,

Is there any responsible customer service personnel who can respond to my complaint. till date i have not received any reply to my mail and have not got back my mobile.

I afraid will i be getting back my phone.

please revert.

regards
Shanmugaraj.r


[protected] Forwarded message[protected]
From: Shanmugaraj R <shanmugaraj.[protected]@gmail.com>

Date: Sat, Feb 7, 2009 at 12:21 PM
Subject: Complaint
To: questions.[protected]@support.sonyericsson.com



- Show quoted text -
Dear Sir/Madam,

I have bought W380I Sony ericsson model on 23.10.2008 and from day one i have network problem, but i thought the problem with my service provider as i am using an brand new international brand and later found the problem is with my mobile phone.

I went to Sony ericsson showroom and informed about the problem, they have given the Salora address and informed for any service issue i need to get in touch with this vendor, there the problem starts.

Salora is not only doing service for Sony Ericsson they have tie up with other leading brands and Sony Eric customer who is walk in to the showroom needs to wait for more than 3 hours to give a complaint and the service person will on the problem and if problem is major and need more time they will take a complaint and give the service challan. After going to the centre couple of times, finally on 08.01.2009 i managed to find time and gave my mobile for servicing.Complaint id: SES09CHE10109, & Service lodged date: 08.01.09

I have been informed to call Salora after couple of days to collect the mobile, but when i called up they informed that they have send my phone to HQ for changing the mother board and informed it will take 20 days to handover the phone to me.

I called up Salora in between but they said that it will take 20 days, so i have waited till 28th Jan and when i called up they have informed that it will take couple more days. I got frustrated and asked to transfer the call to their mananger, but they have refused to transfer the call. I am really disappointed with the service from the international brand. I never expected this from Sony Ericsson.

Then I decided to call up Sony Eric customer service, agian they have given their complaint no: SE[protected]complaint date: 04-2-09)and asked me to give 2 working days for them to act on the complaint. When i called up Salora on 07.02.09 no body has picked up the phone. when i called Sony Eric customer service on 07.02.09 i got a reply from one of the representative that it will take couple more days. when i asked to transfer the call to his supervisor with lots of hesitation (after informing him that i will log a case) it has been transferred to his supervisor Mr. Jithender.

Mr. Jitherder has asked appology for the delay and said the model no has been wrongly informed by Salora that is the reason for the delay. And when i asked Mr. Jithender to give me a explanation over mail for filing a case in consumer court he has refused to send a mail and he has asked me to send a mail to the above mentioned mail id and refused to transfer the call to his mananger.

I am really disappointed with the service from the international brand. I never expected this from Sony Ericsson. Below are my questions which says the level of frustation i had after buying Sony Ericsson

1) I never thought that an international brand will have such major defect in their product - Is there any check happening on the product which has been released to the customer

2) Never imagined that the service center of an international brand will go for an tie-up with a vendor who is having tie-up with some other service provider of the same industry and takes more than 3 hours to log a complaint for servicing.

3) No follow up has been done by the vendor or Sony Eric (this is the worrying part, as an brand i thought they will be calling up the customer, give me an update and hand over my mobile on time)

4) in case of long delay (i expect a temporary mobile to be given till service is happening for the fault). Even a local brand is providing a stand alone mobile till service is rendered to the mobile bought. but this doesnt happened after buying a international brand i am roaming without phone for more than a month (its really make me frustrate and it is making my day-to-day life very diffcult).- now i am having my wife's phone to run by day to daylife.

I want a compenstation for all the mistakes made at Sony Eric & Salora International and i want a call back from the concerned team and hand over my mobile with all faults rectified on agreed time. i also want a written explanation for the delayed happened.

Thanks!!!

Regards
Shanmugaraj.R

Everywhere same problem

Every one is complaining the same

dear sir, i would like to get into your notice that the service provided by the sony ericsson service center are really disappointing the customers with their responce, i have hand over my sony errison mobile in authorized service center(Siri Communications, Khairthabad, Hyderabad) of sony errison model no.w580i the complain no :286 as the mobile had display problem but when i had approach them to collect my mobile not even they have repaired the problem but also they have broken the mobile panel and removed the keypad which is not conjoined well and are trying to give irrelevent reply when asked about it. later thought they have accepted their mistake and took back the mobile to fix it but still they keep on giving me date upon date to collect the mobile.when i have approched them on certain date which is provieded by them to collect mobile they made me to wait for 3 hours and still there haven't hand overed my mobile yet.

so what exactly do u want me to do???? i hope the required action will be taken as early as possible so that none of the other customers will face such problems.will be hopeing for some respond from you sir.

Sushma..

Same problem everywhere

Another center is at YMCA Complex secunderead with the name ACCEL Frontline

Al least the people at siri are giving reply and picking phone

Mr Kalidas and other persons at Accel Hyderabad are not picking phone also they are not able to search mobile where they had kept it

Sony Ericssion is so reputed but I think they had tie up with fraud people atleast in Hyderabad

hi all,
i like all SE sets, i had a k750i which ran without problem until it fell and broke. i got a w830i which had prob within 6 months. Two keys were not working. when i went to a service center in Banjara Hills, Hyderabad, he denied the warranty saying that this piece is not in production and hence no warranty applicable on it. Then i asked him to check, hoping tat this might be a, minor problem. He asked for2 days to check and when i went after 2 days he said there has to be change in inj/ main flux which might cost 1200/- and it might take 1 week to get that component. Since i cannot afford that much time i came. in the shop i asked abt the scratch they made he is coolly saying when they tried to open it might have come. i could not fight as he dismissed easily.

Hope Sony Ericsson would get this message and provide service offerings to proper shops. there is a disappointing customer service at the Service center at Banjara Hill, Hyderabad

I to face the same problem
best dnt buy the Sonyericsson pieces
i hate, , , , , , , , , , , , , ,
we cant send the messages at time to many friends, , , ,
it useless...
i kindly request the buyers to not buy this company, , , , , , , ,
they are cheaters...

yes above problems are correct. recently(10 days back) i bought sony ericsson w395 model. this model is not good because it is low processing and also the phone will restart again and again when i tried play the songs from filemanager or from walkmann...

finally i suggest to all my dear ones is that don't buy any sony ericsson model... plz pass this information through your known other blogs or through any media. and save them by not buying sony ericsson model mobiles.

I too had the same issue with the service center in Kukatpally. I gave the mobile to the service center as it was charging. The Service Center people said that there is connector problem is there. For that he is charging 450 /-. But after getting repaired about the issue, all the keys are not working. When i asked about what had happend for not working of the keys, he said the keypad connector is gone and a new one is to be replaced. For that around[protected] and a week is required. Sony is a good company but the service centers are worst. Sony should look into this for providing service.

I am using sony ericsson C510 cell fone bought on oct 2009 IMEI:[protected] .my cell phone panel is broken and i am not able to find the alternate in the service centers in my local service centres(Nellore) Andhra Pradesh
so i am not satisfied much with your services i am trying for past 1month, so i hope you will respond me very soon and waiting for your reply i need all the details about pannel cost and time of delivery.

For the love of god the Sony Ericsson service centre in KUKATPALLY is a total crap. Do not even think of venturing into the outlet i[censored] r out of the warranty period. This is the thing happened 2 me jus a week back.
my w380i has some problem connecting to the charger as well as the headset. I jus went in & handed it over to the guy and the a$$hole jus flipped it back n forth & observed it keenly as if he had some [censored]in' X-ray goggles embedded in his eyes and declared that it wud be 1200 bucks jus to make it reconnect with the charger and unsure if the headset will ever connect again.. I was like WTF?!!@ Do i luk like a schmuck who wud pay watever he qoutes..!!
I handed it over at the Ericsson service centre in Ameerpet. They were really generous. They do on-the-spot analysis & said its jus a faulty connector problem and qouted the estimation of 275/-. I was handed over the mobile the next day and everything is well and good, ...!!

Dear Friends,

Pl. don't buy Sony ericsson mobile because i am having very bad experince with w910i model. All models are made in chaina. There is no quality in the cells. I am very badly hitted by this mobile. with in one year i got 5-6 times repair eventhough it was not working properly. Servicing centers also not doing well. iam have very bad experience with Khairatabad siri servicing center.That fellow kept my mobile for 1 month for repair and they are telling that they are not getting getting spares.

pl. don't buy sony ericsson mobiles

ramesh

I would like to get into your notice that the service provided by the sony ericsson service center are really disappointing the customers with their responce, i have hand over my sony errison mobile in authorized service center(Siri Communications, Khairthabad, Hyderabad) of sony errison model no.w395 the complain no :4294 as the mobile had water damage problem, they promised to give it back in week days and its almost 45 days and there is no news of getting the mobile back yet, when i follow up they still say that the part is not yet available.

I assume that this is the delay from the Sony Ercison side, i have used many other mobiles like nokia and the service is excellent.

so what exactly do u want me to do???? i hope the required action will be taken as early as possible so that none of the other customers will face such problems. Looking forward for your response on the same.

My suggestion, dear friends don't buy sony ericson mobiles where the service is really worst :(

Drupad

sevices

about my laptop