[Resolved] Sony LCD — POOR CUSTOMER CARE | |||
TO SONY INDIA, I PURCHASED SONY LCD KLV MODEL 32CX350 ON DATED 23/05/2013 FROM BHAGALPUR - KALINGA SALES . MY LCD TV WAS TO BE INSTALLED AT SAHARSA , FULL ADDRESS PROVIDED TO DEALER . THE DEALER TELEPHONED CUSTOMER CARE SONY TO INSTALL LCD NEXT DAY . EVEN I TELEPHONED CUSTOMER CARE ON 25/05/2013, 27/05/2013/ 30/05/2013 ..... WITH NO POSITIVE RESPONSE ... ONLY SAYING SORRY TODAY I TALKED TO DEALER ... HE SAYS IT WILL BE INSTALLED TODAY ... ITS 6.35 PM NOW DATED 01/06/2013 FEEL SORRY ABOUT REPUTED PRODUCT LIKE SONY HELP ME sangeeta mohan , w/o dr ravindra mohan , sony service ID 14206710 dated 23/05/2013 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
SONY LCD — Unprofessional service
I had purchased a digital SONY TV (order no.[protected] from Reliance Digital, Ambiance Mall, Gurgaon on 31st March 2010 with full payment. I was told that the TV will be delivered and installed next day (1st April) after 11am. To my surprise, TV was delivered only at 9pm on 1st April. I went to the Reliance Digital and discussed the matter with Senior representatives.I was measured that the TV will be installed next day at 10.30 am. An Engineer visited my place and tried to install the TV. However he found some problem with the Power unit of the TV and could not install. He reported the case to the Reliance Digital office. I tried to contact the Reliance Digital several times. The only assurance got from tehm was that Engineer from SONY will come and verify the the product.This is very unfortunate and very unprofessional approach of a Company like Reliance to deal with a customer. You can not wait for 3 days for installation of your TV when you have paid the total money. I would urge all the customers in Delhi and Gurgaon not to purchase anything from Reliance Digital as they are very unprofessional in their service.
Gurgaon — Unprofessional company
Some Companies like Value Homz Realtors Pvt Ltd, SCO-18, Sec-29, (VISTA PARK HOTEL) Gurgaon, Haryana, are really very unprofessional. The management are family establishment.They 9 persons are illitrate and do not know how to run a business and its management....Director and other authorities of this so called Realtors & Hospitality company play with the career of new candidates and their employees......REALLY PATHETIC !!!!!Consumer
Dear Sir,
Regret the inconvenience caused. Our team is already in touch with you for this concern. Hope your concerns are resolved soon.
For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com
Regards,
Sony India Team
Regret the inconvenience caused. Our team is already in touch with you for this concern. Hope your concerns are resolved soon.
For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com
Regards,
Sony India Team
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SONY LCD — old lcd given
i purchased LCD from Arvind electronics AMBALA CITY. Dealer give me old lcd.I return lcd to dealer.i finaced from bajaj auto finance.i want to purchase lcd from exclusive showroom.butdealer not return my money.