Sony India Complaints & Reviews

Hi,

I use VPCEA23EN/B since 2010. My laptop had heating issue since sometime, I sent it for repair atleast 3-4 times when my laptop was under warranty but service center guys always return it saying that the everything is okay, heating problem is due to the Mumbai environment. My laptop warranty expired on 26 June and it got crashed almost one month after that. I tried my best to recover it from recovery cd but it did not work...

We have purchased a LED TV from Kamalia Sales, Ranchi dated 08/11/2011, Model No: SONY LED TV 40E X 720, Amt: Rs 715000. We have registered a Consumer complaint (No.[protected] to Sony Service Center on 10th of August'13 about the defective, but no one has responded till date.Also we want to know about the actual warranty time of TV Screen Panel which is damaged within 18 months. Please revert or rectify the defective.

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SIR ,
MY SONY TV WAS NOT WORKING PROPERLY ITS OUT OF WARRENTY ,SO I DONE A COMPLAINT ON SONY TOLL FREE NO [protected] ON 15/ 6 /2013 MY COMPLAINT NUM IS 14457470.
ON 17/6/2013 ,SONY TECHNICIAN CALL ME AND SAID YOU HAVE REGISTER A COMPLAINT IF I VISIT YOU HAVE TO PAY RS 100 AS VISITED CHARGE AND AFTER THAN YOU HAVE TO PAY 250 SERVICE CHARGE WHEN I SOLVE YOUR PROBLEM ,I SAID OK I WILL GIVE YOU , HE CAME AND CHECK MY TV...

I had purchased the "SONY Xperia S" Smart phone for 29,000 rupees on September 6th 2012 and after 4days the mobile started hanging and display becoming blur and low battery back up so i called up the mobile shop and told him about the problem so he suggested me to take the handset to the service center once and i was very sad on that day because this was my 43rd mobile and this was the first mobile of other brand the rest 42 mobiles...

Hi,
I brought sony vaio laptop 3 months ago.It is not detecting any USB drive.I am not able to download any software.When I approach to customer care they didnt provide any solution.I have submitted the laptop in service center.They are not providing any solution.They are just irresponsible....

I am a loyal customer of Croma since few years and specially because I am myself a TATA employee

This email is regarding a bitter experience I am having now after my "Sony Vaio" laptop purchase almost 1.5 years ago. At the time of purchase I spent extra money to an extended warranty for 2 years. At that time I was told that in this extended period all hardware problems will be covered and if it will not be repairable,...

Ref.Complaint No. J31317673 dated[protected], at Sony authorized service center, 26/192, NH 47 , Edappaly

Dear Sir..
My Laptop key board was not working last 25 day..so i can do my work properly.. I sent this to your service center 25 day back ..Till now it is not rectified, kindly do the needful

Thanks & Regards
Biju John...

I have purchased new sony laptop model number SVF15212SNW on 12th Juy 2013. Within in 1 month it has started giving me charging problem. On charging point on , it works, while on switching off charging point, it doesn't work. Kindly guide me how to make it working, as your service centre is telling me,that might be motherboard is notworking and has to be changed. WHY SUCH A PROBLEM IN NEW LAPTOP, WITHIN ONE MONTH. WHY SHOULD NOW I PAY...

Dear Sir/Madam

i bought Sony Xperia Z series in April 2013

but today i feel some problem in Charging and when i went to sony service centre they refused to repair Charging socket

they refused to repair and return back devices and told me its not repairable

i m so surprised that when we are using Sony Brand for good services and honesty

now plz tell me what we can...

i have purchased sony xperia p for 21000rs on November 2012 in near by mobile shop where i have been informed that its an original peace with one year warrenty. I was having a technical difficulty with the mobile so for repairing i have taken to sony service center. where i have been told that its not an Indian peace but some other country peace which has been sold to me. When i questioned him he told me he would do any repair for free but...

Touch pad up from left side,os system, software not installed problem,battery backup problem,heating problem,camera problem ,
====> may leptop rakha hi nahihe chahta hu kyoki may do bar service karai he barbar jane keliye hamarepas time nahihe isiliye may ye leptop problem ki vajeh se rakh nahi nahi chahtahu isiliye may leptop vapas karke maniback (leptop ke paisa ) vapash chahtahu. bar bar problem ki vajah se. ...

i have sony xperia tipo mobile(IN WARRANTY),it become hang out & touch problem and i submitted it to sony centre at Barasat on 20th july,they replied me that you will recieve it within 10days,then after they told me that we have change the parts of it and also company has no other xperia tipo to give you. so they told me that you will recieve your handset repaired within three days but ther are manipulating me and still on 1 month they...

Dear Sir,

It is with great grief I inform you that I had a very bad experience with Sony Mobile Phone. I purchased Sony Xperia from Sony Center, Hyderabad on[protected] and sorry to inform that on the next day itself I found that the charger was defective and not functioning. I had to rush to the showroom and with great difficulty I got a replacement.

For the last one month, the volume control key in the mobile...

What I want to register here is, how i got treated in Sony world, Chetpet, Chennai, India.

It was the worst experience ever.
There was a fellow, who is short and wearing prange t-shirt whos is one of the main guy in the showroom, who kept commenting about us when we were using the demo phone.
And he was totally misbehaving, like asking not do this, not do that, he didn't even answered my questions about the...

I purchased sony tv 32" lcd no. KLV-32V 400A from vishakhapatnam. First vertical lines started coming and since yesterday I see swelling on the lower portion of the screen. I had purchased it for Rs 42,500/-. Sony people kindly help me

saibal sarkar...

To whom so ever it may concerning

Hi,
My name is Vinay Patni, a resident of New Delhi India purchased a laptop from Croma Store (Serial Number – [protected]) on 19th September 2012. I was happy to buy one of the most prestigious products as it belonged to Sony however sooner or later it came out as one of the most serious mistakes I committed as since the day I bought my laptop I am unable to feel the goodness...

It is just 2 years 6 Months back i buy sony lcd tv KLV-32BX300 from khosla electronics (Dalhoisie,Kolkata). But recently i found the my screen divided two part down portion is some greyish color and upper portion is normal and some portion of lcd became rough no transportation or accidental damage it is may be lcd panel had some manufacture defect as per sony service centre people after inspect.
I called up sony customer care he told...

Product: Sony Xperia Tablet Z
Cost: Rs. 42740
This tablet is supposed to be water resistant upto 1m for 30 min as the company claims. I tried to test it by dipping it in water. The water was very less and it was inside for less than 1 min. It turned off by itself so I took it out and tried to switch it on but I couldn't.
There are flaps at every opening to prevent the water from entering and indicators under every...

Sir,
i had some issues of backlit not turning off and mouse stucks AT ITS place for some with my VAIO.But now since i bought my laptop back from service centre at lucknow:Aditya Infosys .Backlit issue was solved but mouse stucks more frequently now and sometimes its button aren't working.They format my complete laptops alongwith all partition.I wasn't ASKED TO BACKUP MY DATA.NO INSTRUCTION WERE GIVEN THAT WHICH DRIVE DATA...

Sir i really regret that i purchased a laptop of sony
Being purchased a new laptop having a problem of OS
For which i have to run all d time to service center.
My laptop being purchased in 2/5/2013 sir i first had a
problem with a display and that was fixed sir after that
On regular basis my laptop is with ur service station only
N on last many occasion ur service station ppl didnt provide
Me...