Sony India Complaints & Reviews

This is Fourth time my mobile is submitted in customer service center Mumbai(S. G Infotech Borivali). They told today that they had replaced handset but they 3rd time changed motherboard , same they did previously and for that they took 3 weeks. I am not willing to collect this hand set. They are misguiding me continuously. I am facing this problem since 3 month. But not getting solution properly....

mera sony camera model no.DSC-S950 steady shot hai,aur battery k-type NP-BK1 hai,last 10 days se hum pareshan hain ki battery SONY auth.centre mein bhi nahin mil rahi,kya main apne camera ko bekar samajh loon,ho sakta hai ki us camera se hamari yaaden judi hui hon,kya sony product ka yehi haal hoga,yadi aisa hi hai to main kisiko bhi suggest nahin karoonga ki sony camera kabhi bhi purchase karen......................MK WALIA,PHC CAMPUS,FATEHGUNJ-WEST,PO...

respected sir/madam I have ordered for Sony ear phone a one and a half month ago.my order no.is 11492088.I have paid money also for this product but this has not reached to me till now. regards karan sharma...

My laptop's screen is damaged according to Sony vaio executive. But how can I break something widout even making a single scratch on laptop's screen. And if it is really damaged than that's only because of the weight of laptop's charger. Coz the only thing that was above the laptop was laptop's charger. Sony vaio people are just trying to ignore this issue. They are not even replying to my emails. And their customer...

I have lost my Sony bills of Vaio E series. I have been asking for a duplicate copy of fill so i can get my laptop repaired. I have been doing follow from almost 7 months now i have been not getting any support. Sony being such a big company cannot help customer to provide a copy of bill.I had taken my laptop from E mall but the dealer saying that the series number is not matching. Emall Infotech Pvt. Ltd. Vadodara

Really...

1. i ve deposited my sony xperia SL LT26i handset twice in the month of july2013 but still my handset has got many problems and i am unable to use it every time i report to sony customer care they give me ticket id no which is not solving my problem. 2. there is no connectivity. 3. battery is getting charged @ 10% in 1 hour. 4. if any case it catches signals its intenet connectivity is not there....

This is really very painful Experience with Sony that , We had purchased LED TV model 32EX550 on Feb'13 and it got failed on 20 day back . we raised the complaint ( No. #[protected] . After 2 days of my compliant service dealer person came and attended the call and confirmed that some parts got failed and will done the replacement by two days time.But till now there is no response. When ever we are asking the status? he is asking us...

Sir, I am Rohit deswal s/o Om Prakash Singh from E-15, 144-145 rohini sector-8. As always i was going to my office by bus number 970 green line. 6 Guys having age around 15-22 stole my Laptop Sony vaio E-1413. My laptop has been stolen by 6 unknown guys near sai baba chowk rohini sector-8 near rohini east metro station. So Kindly register my complaint and help me to find out my laptop. I can recognize one of them in 6 guys....

We have purchased one Sony LED TV Model No. KDL40EX 720 in April 2013 with warranty of 1 year. It is creating problem and out of order for the last 2-3 months. We have lodged many complaints over phone and through emails. No body is listening to our complaints. This is the mail Received from SONY On Wed, Jul 31, 2013 at 6:17 PM, SonyCare <Sonyindia.[protected]@ap.sony.com> wrote: Dear R K Pruthi, Greetings from Sony India. We...

Hi, I have purchase the sony Viao laptop on 6th Aug-2013 from sector 18 GIP mall from Home town and they don't have any information about the product and they sale me a faulty product now I am not getting any resolution and Home town guys not able to do any thing and misbehave me as well. Problem:- 1- Hanging Problem even I have formatted the laptop 4 times 2- Mouse problem which is not working (Some time mouse Is not working) even...

Order No:- 5209333 Order Date:- 18.07.2013 Shipment no:- O33910434 Shipment Company:- Firstflight Amount paid for order by credit card:- Rs.253 Order status:- Delivered as on 22.07.2013 The above details is as per www.shopclues.com , but i haven't recived my product I call them & also mail them ,reply is wait for 5-7 days & they given me new complaint no. each time i call them or mail them Complaint No.:- 399068, 392689 My...

Sir/Madam I am (VINAY KUMAR PANDEY ) participating the the contest of SAB TV, which is going on 8 pm to 11pm, and I played well in the month of June-2013-July-2013 and I was win the gift continuously 3 week. As per the rules (term and condition ) the gift will be dispatched with in 21 days. But still I am waiting for gift. I want to know what they are committing able to deliver, if yes then when and how long I will wait. Their...

Dear Sir/ Madam,
I have purchased Sony’s current flagship the Xperia Z .
I bought this phone because it was the only phone available with water resistant feature which I thought would be a very handy feature until my phone got dead because of it.

When I was using it, its litmus paper near headphone jack got red,
I don’t know how, but it was red, but my phone was working flawlessly as it should be....

I've bought this SONY XPERIA DUAL E(C1604) recently, like 4 months back, but this is giving me nightmares, very poor performance, a flop show from SONY to earn illegitimate money by making such poor products. I haven't suggested my friends to buy any SONY products after this heck. This Phone not only gets hung up frequently, but shows poor display performance as well, sound/audio is little relief but without performance it has nothing...

I have brought new sony vaio e series laptop SVE1513ACNB. I have been facing continuous issues with the laptop since the day I bought it. The laptop isn’t operating properly. It is very slow , sound problem and many a times when I try to log in it takes me to a more time to log on. Sometimes I wasn’t even able to log in. whenever I try to use it the problem persists. I have been to service center 2 times to Jaypee Electronics
C-54,...

I am from Cochin, Kerala and I have purchased an LCD TV 32 BX 350 11 months back and the TV has got some issues from the second week of my purchase. The initial installation itself took more than a week to be done from SONY! Even after sending so many complaints to SONY CARE, they are interested in providing the Service Request Numbers and now it is my hobby to collect the Service Request Numbers from SONY CARE. I'll list out some of...

I have given My sony Vaio Laptop due to complaint at sony servise center Madona Electronics on July 24th 2013 . but still the service center people are saying they dont have the parts to repair the same .its already nearing a month i am following them up for the same . but no response the job no they have give is J31307561. kindly guide me in solving the same ....

To,

The manager
Sony Vaio company

Subject: Complaint regarding my laptop.

Dear sir/mam,

My self Pradeep Kumar recently I had purchased a new sony vaio laptop on 24th july 2013 from vijay sales swasthya vihar, Vikas marg, Delhi. Its model number is SVF15212SNW and within 20 days of purchasing m facing lots of problems its keyboard and touchpad are...

Bought a SONY LCD TV 32inches from Vijay Sales Ghatkopar branch in June 2013
And faced a black out of the TV in Aug 1st week itself.

Now, since Vijay sales said while selling the product, to register the complaint with them first, i dutifully did so. However, nothing came back from them same day.
I managed to call Sony customer care when i got my complaint number on phone and then also got to know that it will...

I want to register the complaint regarding the worst service in sony service canter B 11, Near Ganna Sansthan, Tilak Marg, Dalibagh, Lucknow. I dn't have this much time that can make 10 rounds in a day of your service centre as my home is too far and this is in knowledge of your service centre staff. I gave my laptop on 10 Aug 2013 Model SVE15123CNB IN5 and Job no. J31433011, they had confirmed me that I can come to take my laptop after...