Sony India Complaints & Reviews

Opposite Party:
1. Sony Mobile Communications India Pvt. Ltd.
A-31, 2nd floor,
Mohan Co-operative Industrial Estate, Mathura Road,
New Delhi – 110044

2. Sony Service Centre, No. 113
Platinum Mall, Station Road, Ghatkopar (East)
Mumbai (Maharashtra)

Complaint Description:

This is the third time I am posting complaint regarding my Sony Xperia J. Neither...

To
The Managing Director
Sony India Pvt Ltd.
Mobile – Division

Dear Sir,
This is to bring to your notice about the pathetic Quality of your Mobile product. I had recently brought Sony – Neo-L , ( details given below) , which started giving problem from 2nd day onwards. Initially thought that it was due to some software error , immediately sought help from on line. As directed...

Dear Sir,
I purchased Sony Xperia Z mobile on 1st April, 2013 from Vasundhara Mobile shop Indore. This mobile touch panel was suddenly broken in my trouser’s pocket without any injury and impact on 26th May, 2013.
Immediately after broken touch panel I contacted to Sony designated service center in Indore. They replied that this is physical damaged and repairing charges would be more than INR 20000 (more than 50% cost of mobile)....

I HAVE LOST MY MOBILE HAND SET TWO YEARS BACK. The details of the phone are as follows and please arrange to deactivate the mobile phone

MODLE SONY ERICSSON W700I DATE OF PURCHASE 15-07-07 IMEI NUMBER [protected]

MY E MAIL ID [protected]@rediffmail.com...

Opposite Party:
1. Sony Mobile Communications India Pvt. Ltd.
A-31, 2nd floor,
Mohan Co-operative Industrial Estate, Mathura Road,
New Delhi – 110044

2. Sony Service Centre, No. 113
Platinum Mall, Station Road, Ghatkopar (East)
Mumbai (Maharashtra)

Complaint Description:

This is in continuation with previous complaint whish is stated below:
br...

I am Shyama and i purchased Sony Vaio laptop on 29th June 2012, Model no. is SVE15113ENB IN5 & serial no.7021207, on 27th June 2013 i went to Sony Authorized Service Center, Pradhan Tower , 5 Main Road, Jharkhand, Ranchi-834001. My laptop has very small(normal) hinch problem my job no. is J31118473 , which i thought because my laptop is in warranty period i make it corrected. But in the evening of the same day they call me and said that...

I had ordered a belkin case for my ipad from shopclues. While ordering it was shown as being 'in stock'. After ordering and waiting for a week, there was no sign of the product getting shipped, so I registered a complaint with them online(their phone lines are always busy, so couldn't get throught). After I registered the complaint they replied saying that they are not able to procure it online and that they will refund the...

Good morning from Surat.

Dear Sir,

I bought a Sony mobile Xperia mini pro before 4 months and I shop keeper told me that all functions which i required are available in the hand set. After then I noticed the issues as below:

1. Fonts are too small and I am unable to see properly.
2. Network problem in this phone and my contacts say they try but it is difficult to get. Even I noticed short...

I have purchased sony vaio laptop having model no.SVE-15116EN/W from E HUTS DIGITAL ZONE ,NEHRU PLACE,NEW DELHI on 19 feb.2013.i went three times to service centrr regarding touchpad,hanging,keypad,slow processing problem at FS PLAZA, JAGAT FARM,GREATER NOIDA....bt still I m facing the same problem....so I want the same new lappy.....i m sad to the sony india company.......

Opposite Party:
1. Sony Mobile Communications India Pvt. Ltd.
A-31, 2nd floor,
Mohan Co-operative Industrial Estate, Mathura Road,
New Delhi – 110044
2. Sony Service Centre, No. 113
Platinum Mall, Station Road, Ghatkopar (East)
Mumbai (Maharashtra)

Complaint Description:
I bought a new Sony Xperia J handset...

Hello
I am Md.Mozammel hossain
My mobile phone is stolen
please tracke my mobile
Model:Sony Ericsson Mk16i xperia pro
IMEI Number:[protected]
my lost mobile no. is +[protected]
I am available on : +[protected],+[protected]

Thanks...

I m still facing problems in my Xperia Tipo handset. I have complained many times, almost 10-12 and visited your Care Center, but still i m facing problems. I purchased my phone in November 2012. You can confirm it by looking at the records in customer care / on your server. And my phone is still in warranty, and what will happen after warranty is over and if i still face same problems after then , them i have to pay for that. This is first...

sir, i bought my sony vaio laptop on 5-5-2012 @Rs 45000 . then after 5 months there was a problem in my speakers they are not working correctly there was a disturbing sound in speakers . then i go to sony authorized service centre in karnal on[protected] .then they told me that we change the speaker but in reality then don`t change the speakers . then my b.tec exam are started .so i cant run my laptop even i don`t touch this .when i free...

Sir,

I purchased my Sony Ericsson R800i in June 2011. In Feb 2013 its touch stopped working. I went to the service station and they said that there was a problem in touch strip of the phone an it would cost Rs. 4600 to replace it. I gave them my phone for replacement. When I went to get my phone back, there was a problem in calling, so I gave them my phone back for repairing the call problem. Then the service center people...

I purchased a Sony Xperia Z out of love for the device and procured it on a credit card. To my bad luck the phone fell down 3 ft from my hand and fell on the footpath and has cracks on the back panel. The very next day i visited the Sony Mobile Service Centre (Sonnet) in indiranagar and after a week of follow up they told me i need to pay 50% of the phone cost to get it repaired.

I asked them to issue the same in written...

sir
I have brought sony TV before 7 years which has been imported but the model is also available in india and it got some problems before 2 years and at that time I have repaired it from nearest private service centre it cannot fix at all after that I have sent it to the authorised service centre and the told that we need to give the tv there and they want to oder the spare but it is not sure the availability of that ting if it...

I have purchased sony xperia z phone before 15 days , today i was charging my phone when the phone is charged i remove charger then the charging jack also come out with charger and its break.
I am going to sony service center he told me your phone is not repaird there is only one solution is replaced 19000 rs and the phone costing is 37000 so what can i do....

I have purchased Sony Xperia ZL C- 6502 on 24-3-13. There was a problem of mic in my phone. I gave my phone at Avani Electronics (Authorised Service center) Gandhidham on 18th of june 2013. I was informed that they will service and would inform us. When I did follow up they informed me that they will change the mic so would take time but when I went to collect my phone on 28th of june, they handed over my phone saying that there was no major...

Respected Sir /Madam,

I purchased a Sony Xperia SP on 11th june 2013 costing 25,100 INR. On the 18th June i found the handset lcd faulty and reported to Aditya Infosolutions which is a sony authorized service centre and they told me that its a manufacturing defect in the phone and will replace my handset and provided me with a D.O.A letter. I got a replacement handset on the 20th June which also had the same problem as the...

sir/maam,

Subject: damaged product received ( Sony MDR-Q140 Headphones )

This is to inform you that i had purchased a Sony MDR-Q140 Headphones on 23 May 2013, 09:05 PM from SHOPCLUSE (onlineshop) . i made a complaint against the product that the product i received is fully damaged ,when i received the product itself i mailed against the damaged product to the customer support of SHOPCLUSE company. they...