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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Chennai
Chennai District
Tamil Nadu
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600034

Sony India reviews & complaints page 295

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S
santkb
from Mumbai, Maharashtra
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USB Video not supported

Address:Hyderabad, Andhra Pradesh

Sony Bravia EX400 not supporting Video formats from USB, though have convcerted to AVCHD and MPEG formats, it just shows a small pictire in the center of the screen without sound...This is really dis-hartenining...

Need some solution and urge the company to get it replaced with the one which has equivalent features...Just need value for my money...This is my hard earned money...


[protected]@gmail.com...
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L
Lokesh Niranjan
from Bengaluru, Karnataka
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IRRESPONSIBILITY MY SONY VAIO CARE CENTER

Address:Bangalore, Karnataka

Hi,
My name is lokesh and i bought my laptop in Liverpool ,Uk. As my
warranty has expired i was not able to extend my warranty so the toll
free or customer care team advised me to get the service with normal
charges which are applicable according to the issue.
The service man in the sony center ,koramangala,bengaluru, advised me
to pay 1124 inclusive taxes to get my laptop to the original
manufacture...
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S
sanjaysumantera
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product Sold

Address:West Delhi, Delhi

I have purchased a Sony Bravia EX32 LED television in January 2013 from Mittal Agencies, Uttam Nagar. I thought everything would be fine as it is Sony. In early march i came to know that touch panels on television are not working. I called Sony Customer service in March and they said they will send some one to check with in 48 hrs. Some one called me after 4 day and I missed the call. Again I called Sony customer service on Wednesday, they...
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S
SRIHARIRAO M
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with SONY VAIO VGN-CR36g/b

Address:Hyderabad, Andhra Pradesh

I had bought the Sony vaio vgn-cr36g/b in 2008. It is worked fine for two years. But after 2 years system suddenly getting off due to the over heat. I had gave the laptop to service center. They claimed Rs 15000/- for replacement the motherboard. I had paid the amount. But they had took nearly 2 months for replacing the motherboard due to unavailability of stock and this product production had stopped and they bought it from Malaysia. Finally...
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K
ksrb2002
from Mumbai, Maharashtra
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installation

Address:Hyderabad, Andhra Pradesh

Installing LED TV is delying. No proper response through customer care centre. Even local service dealer who is responsible for installing is not picking up the phone call. This kind of post sales service is not expected for a brand like Sony. My deep regrets for purchasing Sony Brand. I expect some positive response at least for this complaint....
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parvinderKumar
from Nasirabad, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint About MIC Of Handset

Address:Faridabad, Haryana

I am using this handset from last year august & within this time period 3 times i got the problem that my handset mic is not working and suddenly after some time it starts working,
i already gave my handset to sony experia service centre one time after checking their conclusion was that your handset is ok there is no problem of Mic we already checked, i don't know what they checked inside but after 5 days i got the same problem...
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P
PDJB
from Mumbai, Maharashtra
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All Products are of inferior performance

Address:Mumbai Suburban, Maharashtra

I have purchased Sony Vaio & Sony Xepria J both the product are of very low performance.
Even my desktop is working smoother than my laptop....
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P
patil1710
from Bageshwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service not providing for international warranty

Address:Pune, Maharashtra

Dear sir,

i was purchasing LCD TV 40 inch from oman with international warranty in Feb 2013 , but Sony India not given me the home demo & wall mounting of tv , they are refusing me to do this , i am told them i am ready to pay money , but till date no written answer i have received from Sony India

3times i send mail to sony india but no answer on mail till date ( Complaint no[protected] & 13630825 &...
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S
ssoumitraa
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing within warranty

Address:West Bengal

I have bought a handicam on 18/03/10, model no DCR- SX63E/SC E37, serial no 1723696. On the front side of the warranty card the validity of warranty period is mentioned as upto '12-Jun-2013'. It is also written on the back side ( page 2) of the warranty card that "Sony India Pvt Ltd warrantees the product free from manufacturing defects during the period indicated on page 1, in the section 'valid upto' "....
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A
ami_h85
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad servicing

Address:Nagpur, Maharashtra

I have given my phone Xperia Sola on 15th March to the Sony service centre and they are still not returning the phone.. I kept on calling so many times and they always ask me to wait for a few more days and that it would be done.. then on 13th April they told me that the part of the phone to be replaced is not available and that they are giving me Xperia P..and to wait for 4 days more.. i kept on waiting and today I called them up and they...
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kumarashh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Three times repaired but not ok

Address:Faridabad, Haryana

I bought a mobile Sony Xperia J on date 18/12/12 from spice hot spot,Faridabad With serial no.[protected].
After one month i found a problem of touch screen was not working properly.
i went to service center for repair this.They repair my mobile ( only software update ) with the Ticket ID-[protected].
After going home i found the same problem in mobile.
After two days i again reached in service center for this...
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A
amkengr
from Banswara, Rajasthan
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TV problem needs to be replaced

Address:Warangal, Andhra Pradesh

Hi,


1 week back i have bought Sony Bravia 40HX750 and on the first day itself it started giving me trouble

the problem is a thin violet color Vertical line about 8" length is appearing on the TV
i have logged complaint with the sony and the service person who came to check told us that the Panel has to be replaced.
he has not even checked the problem and just by looking at the TV he...
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T
tanushreesensinha
from Jaipur, Rajasthan
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Refused to take my complaint

Address:South West Delhi, Delhi

Dear Sir/ mam,

I purchased a Sony Vaio laptop SVT1311ENS. Product key: 8069M-W3WRX- R3D48-H6T3Y-JMHTV-H1696081 almost 10months back. Suddenly the hard drive crashed and i had to make an important sheet and send it to a customer in Bangalore the very next day. Since i was looking for a speedy recovery i contacted the sales Center of Dwarka and they gave me the number of the Tilak Nagar service station.

When i...
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A
aditi malhotra
from Jaipur, Rajasthan
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Sony Xperia still under warranty but company denying to repair

Address:Jaipur, Rajasthan

Dear Sir/Mam, I want to draw your attention towards this case that I bought sony xperia tipo ST21i in November 2012. Suddenly some days before I could see some lines on the screen of my phone both vertically and horizontally, later these lines started to occupy all the screen space and now I can barely see anything on my phone. I took the phone to the Authorised service centre and they told me we do not give warranty for physical, liquid...
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A
Abhishek Bhandari
from Aluva, Kerala
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No response. Call been kept on hold.

Address:Tamil Nadu

To whom so ever it may concern. January 2013 i bpught SONY XPERIA MIRO in chennai, tamilnadu. My phone started hanging (RAMPDUMP, low/no voice, etc.,.) I gave it for repair on 22nd march at ACEL FRONTLINE, Greams Road, CHENNAI and till date i did not get any satisfying response from your company or the service centre. I'm very upset with your customer service and forced to share my one of the very bad experience with big companies like...
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S
Shirshendu Mondal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject - Sony LED TV with Inbuilt Manufacturing Fault in TV Panel

Address:North 24 Parganas, West Bengal

Sony LED - Faulty TV Panel
To
The Managing Director / Chief Executive Officer
SONY INDIA
DELHI
India

Subject - Sony LED TV with Inbuilt Manufacturing Fault in TV Panel

Dear Sir / Madam,

I, Shirshendu Mondal purchased a Sony Bravia LED TV on 26th September 2011 from M/s. Sales Emporium Garia @ Rs. 53500, the model no is KDL-32-EX-720 serial no – 2423899-N against...
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A
Amanda1965
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Stop horror show in daytime

Please stop horror show during day time. It is so disturbing for kids.please stop showing add for serial like Anamika....plz plz this is so hard to explain but whole community here are keep complaining about those.

Arrange some health show, kids show and horror show should be only on night time.

Thanks
Amanda
USA...
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N
Nagaraj Jahagirdar
from Mumbai, Maharashtra
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Sound issues

Address:Karnataka

Dear Sir/Madam

This is Nagaraj from Bangalore Indiranagar.

I had bought a Sony Xperia handset on Jan 1st of 2013. I was facing the problem of Echo sound issues while talking to people whenever they call me. What i noticed is that this problem is with most of the handsets sold by sony end users. And i you find the below reviews and problems faced by end users. Sony launched this handset at the price of 10300 after...
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I
imurali
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVD and Blu Ray Disc purchased at US not playing on SONY HT BDV E490 system.

Address:Rangareddy, Andhra Pradesh

I have purchased Sony HT BDV E490sound systemfor Rs 24,000/- on[protected] from Bajaj Electronics (No E mail ID such a big dealer of the Great SONY), Kothapet, Hyderabad, AP. During my recent trip to USA, I have purchased some Blue ray DVD and other DVD. Unfortunatly in my so called SONY system (which I have paid Rs 24,000/-), I am not able to play the blue ray or other DVD which were bought from USA, on TVscreen I am getting Play back...
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R
rokyraj
from Ahmedabad, Gujarat
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to lock IMEI NO. OF PHONE

Address:Rajkot, Gujarat

lost my android phone and done complain legally FIR. police failed to find my phone. so, i told to lock my IMEI no and police told me that we can not do that. so, i did e-mail to company and company replied me and told me to visit police. lastly i visited company’s Authorized showroom. and showroom owner told me i can lock IMEI only if i bought phone from his showroom only. i don’t know what should i do to lock my phone’s IMEI number....
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