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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 296

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P
pandey shishir radheshyam
from Mumbai, Maharashtra
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delay of repair

Address:Thane, Maharashtra

my mobile phone`s touch pad got damaged and i had given it at the sony service centre for repair on 22/3/2013 and i had been told that it would take 7 days for the repair and after 7 days when i asked for my phone they told that it would a further 3-4 days for the repair and after this due date when i enquired once again i had been told that it would again take a further extension period 5-7 days as the parts were not available at the nearest...
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K
Krishn Gondaliya
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i want my handset replace or my money back

Address:Vadodara, Gujarat

i have sony xperia miro mobile(IN WARRANTY),it become dead and i submitted it to sony centre at vadodara on 13th march,they replied me that you will recieve it within 10days,then after they told me that we have no parts of it and also company has no other xperia miro to give you,so choose another handset,i refuse to take another model so they told me that you will recieve your handset repaired within three days but ther are manipulating...
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M
mzgup83
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promised Supported Options are useless

Address:South West Delhi, Delhi

Dear Sir

SONY BRAVIA LED FLAT TV has two mounting options at home. The Internet and other connections to home network are only accessible from side and back side of the TV. When the TV is mounted on a wall it has very minimal options available and the use of DTH set-top boxes becomes a necessity. The company or its representatives do not tell you all this in advance. Since the TV's limited usage is available no compensation...
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R
Rajulapudi Satya
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PICTURE IS NOT COMING

Address:Rangareddy, Andhra Pradesh

We made complaint on july 2010 for the above LCD and were told that 12000/-to pay the repair without usage...
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N
NITESH S. SEHRAWAT
from Mumbai, Maharashtra
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REGARDING TOUCHPAD

Address:North West Delhi, Delhi

I BOUGHT MY LAPTOP
PRODUCT NAME-SVE15138CNS
SERIAL NO. - [protected]
DATE OF PURCHASE[protected]

FROM THE DAY OF PURCHASE MY TOUCHPAD DOESNOT WORKING IN THE LEFT TOP SIDE OF WINDOW.
THIS IS REALLY TERRIBLE WHEN WE SPEND MONEY ON THE BRAND AND IT DOESNOT WORK PROPERLY....
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R
ramgarg007
from Bengaluru, Karnataka
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Regarding problems in Sony xperia neo L phone(IMEI 352890051234639)

Address:Sangrur, Punjab

Dear Sir/Madam,

I am a customer of Sony products since 2002 and i always prefer to buy Sony products as compare to other companies. I have bought one Sony xperia neo L phone(IMEI [protected]) just 8 months back and currently i am facing lot of problems in it. Its voice clarity is not good, it got hanged .The software of this phone got crashed two times from the date i have bought it and same problem still persist. Battery...
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A
anazbinmuhammed
from Pune, Maharashtra
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complaint relating phone update

Address:Kollam, Kerala

my phone is having too much bugs such as when we put the packet data there will be no responses from the phone!! it is because of the android 4.0 and too many problems.the phone is capable of running android 4.2 smoothly as it have a 1.5 ghz processor, 1gb ram etc!!
I think this is not a worthy purchase!!!
the xperia care told us that they will provide jellybean by march end!!!
but as it is april 1 there is no response...
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R
rupaljain777
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Xperia Neo L : Problems with the handset and poor performance

Address:Pune, Maharashtra

My name is J.Rupal and i am from Pune, Maharashtra. I bought sony xperia neo L few months back in 15500Rs. Seriously speaking now i regret why i had chosen this handset over htc desire x. I haven’t thought that a higher priced handset and that to of sony will be so poor in performance. It has 1 Ghz processor and 512 RAM but works like a 200Mhz processor and 50MB ram. So slow and hangs all the time. I was very impressed by the looks and...
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S
sarita16
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REQUEST FOR REPAIR OF LCD SCREEN

Address:Nagpur, Maharashtra

1.LAPTOP WAS PURCHASED ON 12 AUG 2012
2.ON 29TH MARCH 2013 LAPTOP WAS IN WORKING CONDITION BUT ON THE NEXT DAY SCREEN OF THE LAPTOP TURNED BLUE GREEN.
3.LAPTOP WAS SHOWN TO SONY VAIO SERVICE CENTER AND THEY DENIED TO REPAIR LAPTOP FREE OF CHARGE WHEN IT WAS IN WARRANTY PERIOD.
4.AS IT HAS HAPPENED WITHOUT ANY KNOWN ACCIDENT,SO KINDLY OFFER ME SOME REASONABLE SOLUTION FOR MY PROBLEM AS THE SERVICE CENTER HAS RAISED...
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T
tushar khandelwal
from Amla, Madhya Pradesh
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complaint against warranty repair policy

Address:Bhopal, Madhya Pradesh

i purchased a smart phone from bhopal 10 months back.It was a sony XPERIA U (ST25i) phone which i bought for about Rs 15,500.At the time of purchase i took the boxed piece home and opened it. I put the sim inside but the sim card didnt actually connected.As it was a new phone for me,i went back the very next day to the dealer and told him that the phone is not detecting my phone.He checked and found out that the SIM slot had a faulty pin...
+1 photos
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G
ganesh.s456
from Nuzvid, Andhra Pradesh
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Touch screen problem

Address:Tirunelveli, Tamil Nadu

I bought Sony-Xperia sola mobile on 24 th july 2012. It had touch screen problem and i gave it to service at january. After one month i am facing same problem....
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P
pintu79
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone

Address:Raipur, Chhattisgarh

I have purchased a sony xperia tipo mobile set on[protected], form the very first day the set was showing problem in speaker(Echo problem). The matter was reported by me to service centre . Next day I received call from service centre informing that there is a need to format the mobile set i was agree with that . Again I received call from service centre informing that we are sending your set for changing it's mother board, instantly...
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S
sangharsh nichal
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad product & poor service

Address:Solapur, Maharashtra

Complaint
I had bought “sony xperia tipo dual classic” mobile on[protected]. Within 15 days eco problem of sound started. I have submitted the mobile in the sony service center in solapur. I have got it back after 15 days.
But the eco problem was started again in 2 days. Again I have submitted my mobile at service center (Ticket no [protected]); I have got it back after 1.5 months. They have assured me that...
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R
rajuprabhub
from Guruvayur, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Service

Address:Thrissur, Kerala

Sir...
I had brought a SONY XPERIA NEO L mobile on dec 25 and i had got complaint on by middle of january but i took it to service centre which is 40 km far from my house, the problem found was touch problem the mobile works automatically, and the servce centre provides a software upgrade and told that its ok.. when i reached home and used after few hours the complaints again comes... later i took it again to service centre and...
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B
bvmanjunath
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacing new for new tv

Address:Karnataka

Respected sir/madam
I am Manjunath from Bangalore.I am buy a new tv model #kdl-32hx750 from Adishwar india ltd on25/02/2013.I will observed the tv screen on13/03/2013 one dot their on the scree then. Immediately I will call the costummer care #[protected].Next day one guy is coming to my home he said 100%screen is defective. For our company rules they will replace new tv within one month from the date of purtchase. Then he will reported...
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A
abhishek123p
from Jahazpur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue with display

We have bought a sony bravia KL 46 EX 430 TV. Picture is not completely displaying on screen when connected through set top box. I mean picture display is being cut from edges.
Firstly a service man from sony service center visited when called by sony TV dealer and agreed that picture is being cut and told me that he will consult and reply back in 3 days.

After 3 days when I didn't get any reply I called to service...
+2 photos
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S
Suma Sampath
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered, no response

Address:Bangalore, Karnataka

I would like to file a formal complaint with you and request you to kindly investigate and help me get my money and the compensation for the pain I have gone through.

I ordered a music system on 4th march online with timtara.com and so far no response from them. The gateway who took the money also seems fraud. It is Infosecure consulting, Noida. Both are from UP. The numbers they have given on the website are not working.br...
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dattasayan12
from Dharmavaram, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY MOBILE SET

Address:South 24 Parganas, West Bengal

I HAVE BOUGHT A SONY XPERIA S LAST APRIL. BUT SUDDENLY THE SPEAKER OF MY HANDSET IS NOT WORKING. A SIMILAR PROBLEM HAS OCCURED WITH MY COLLEAGUE HAVING THE SAME MODEL. I THINK THAT SONY IS IMPORTING FAULTY OR LOW QUALITY HANDSETS FOR ITS INDIAN CUSTOMERS. I WANT MY PHONE TO BE REPLACED OR I WANT MY MONEY BACK INCLUDING WITH SOME COMPENSATION.KINDLY HELP ME...
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R
raghubdvt12
from Mangalore, Karnataka
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display not working

Address:Shimoga, Karnataka

Dear sir/madam,
i have brought new mobile sony xperia tipo from sangeetha mobiles at shimoga at the date of 11-march-2013 and that display as gone and not damaged and broking that mobile
i have went to your sony service center shimoga karnataka state, he asking 2000rs money wt to do plz help me
i hope you are understanding my feeling this is my first sony mobile sir am really suffering that all
plz give some help...
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R
Raj Sekar
from Cuddapah, Andhra Pradesh
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Poor Quality and service

Address:Chennai, Tamil Nadu

I Bought an Sony Ericsson Xperia Neo V on feb 14 2012, Am unable to use my handset its getting heat frequently when i use Internet and play HD games its very poor quality make from Sony .. Heating problem getting increased after one year i cant even touch my phone extreme heat problem. When i went to give service no proper response from any center everybody saying nothing can be done. dose this means Sony mobile are made for just one year...
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