Sony India Complaints & Reviews

I am facing somewhat the same problem with Sony. I do not own a Xperia but friends do complain about the same. Laptop wise the looks are amazing but the performance.. well.. please do let me know if you find an alternative.

Dear Sir,

Regret the inconvenience caused. Have you reported this concern to our service team? If yes, then please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance on these concerns, please get in touch with us at our toll-free helpline[protected].

Regards,
Sony India Team

Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance on these concerns, please get in touch with us at our toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

SONY/LCD TV — Repair of lcd tv

one lcd tv make Sony model no- KLV-32W400A ME6 Purses from sony world GUWAHATI Now presently not working please arrange do the needfull

Add.Office of the GM/CON N.R.RLY MALIGAON GUWAHATI-781011

Hi,

The Sony Bravia LCD TV which I brought two years back gets some problems after one month o[censored]se. Further to my request the technician came from Thiruvalla service centre, he said the power supply (KLV32S310A) of the above TV got damaged and which is not available in Kerala, he advice me to exchange the TV itself.
Is there any chance get this TV repaired rather than exchanging?
We were trying to use Sony products maximum but I am confused now.

Please advice me on the above subject.
nibu
[protected]@hotmail.com

Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Else share your contact no. with us here.

For more assistance on these concerns, please get in touch with us at our toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Dear sir
My name is Abhishek Pathak.I have given my phone Xperia Sola on 16th March to the Sony service centre name "Technocare Solutions Lajpat nagar" and they are still not returning the phone.. I kept on calling so many times and they always ask me to wait for a few more days and that it would be done.. then on 13th April they told me that the part of the phone to be replaced is not available and that they are giving me Xperia P..and to wait for 10 days more.. i kept on waiting and today I called them up and they are still telling me that the phone is on the way

I don't know if the company is trying to fool me or not

i really need help

I have lost all my trust in the company

Sony / Sony xperia j — phone not proper work

Dear sir . I have new mobile purchase just 7 days left.. But now many problems create .. So wht. Can I do sir. And sir yesterday I saw one part of mobile is damaged... Plzz help me sir

Please tell me the procedure to file case in consumer court.
Ashish kumar
[protected]

Hi Ashish,

I am also suffering from this, my phone is getting hanged during call or any application is running.
I also want to replace this with new one.

Please let me know the process, if you applied?

Thanks,
Ashish Singh
[protected]

Dear Sir,

Regret the inconvenience caused. Our team is already in touch with you for these concerns. Hope your concerns are resolved soon.
For more communication on these concerns, please call us at our toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Honorable sirs, i have got a sony xperia j last months. but it's touch pad is not working properly. it works randomly. after flashing and updating my phone don't get any benefit. please tell me what can i do for it?

Dear Sir,

Regret the inconvenience caused. Our team is already in touch with you for these concerns. Hope your concerns are resolved soon.
For more communication on these concerns, please call us at our toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Dear Madam,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance, you can call us at[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance, you can call us at[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Sony — LED TV faulty

I have purchased the Sony Bravia 32" LED TV KDL-32EX710 in Nov 2010 with a fact that Sony is the best TV available in the market, however sorry to say that within the six - seven month operation TV screen is not coming properly. on talking to the Seller the Rhythm house in Noida, they just forwarded the complaint to sony, and request for the change of TV was not entertained. After talking to Sony, they are putting pressure to change a card and on repetitive request not replacing the piece. I request to pl replace my LED TV, as although sony may change the component now, but the problem may come up again in future when there will not be any warranty also.

J S Chandok

Urgently to resolve

Dear Sir,

Regret the inconvenience caused. Our team is already in touch with you for these concerns. Hope your concerns are resolved soon.

For more communication on these concerns, please call us at our toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

To
Managing Director / Chief Execute Officer
Sony India Ltd.
New Delhi
India

Dear Sir / Madam,

I bought a television model KDL-32EX650 LED TV vide tax invoice no[protected] dated 15.07.2012 amounting to Rs 43, 900/-, from Pantaloon Retail (India) Ltd, E-ZONE-PT-KOLKATA-SOUTH CITY, 375, Prince Anwar Shah Road, Kolkata, West Bengal 700068.

Above set was under warranty for one year, which expired on 14.07.2013. But suddenly on 11.10.2014 there was some problem with the picture quality. I lodged a complaint with Sony India vide complaint no 21478306 dated 12.10.14, as usual process one engineer visited and communicated that there is no need to open the television set, as there is a fault in the panel and same need to be replaced. On hearing this I got shocked, as the set was just 2 years old and I had to spent almost Rs 44K to get it. How a product from company of such a repute can offer such expensive product which would last only for 2 years. On being asked to engineer why this has happened / what is the problem with the Panel - we didn't get any proper answer or explanation, than I insisted that was it due to any fault from our side, engineer confirmed that there is no issue from your end and all he said that he cannot answer anything but replacement is the only solution.

On 17th of Oct'14 received a call for service centre stating that the cost of replacement of faulty panel would be Rs 14, 500/-.

I am gutted as Sony is supposedly the best and most expensive brand in the consumer durables market and this is SONY's latest technology.

When we purchased this, it cost 43900 INR, but how come such an expensive product go for toss in a span of 2 years? I have completely lost my trust in SONY. This is just unacceptable and frustrating. Whereas company spending crores of crores in advertising and making us fool.

Would also like to know what action Sony is taking in my case.

Regards,
Sanjay Singh
[protected]

Dear Sir,

Regret the inconvenience caused. Our team is already on touch with you for this concern. Hope all your concerns have been addressed now.

For more assistance, you can call us at our official direct toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Dear Sir,

Regret the inconvenience caused. Our team is already in touch with you for this concern. Hope all your concerns have been addressed now.

For more assistance, you can call us at our official direct toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Sony — i want my money back

by Hemant Madhukar Gangurde [send email]
From:
Sony India Ltd <sony.group.[protected]@gmail.com> | Add to Address Book | This is spam



To: [protected]@rediffmail.com


Subject: Your Resume has been selected. Re: MY RESUME


Date: Thu, 18 Dec 2008 15:36:25 IST


Note: To help protect your privacy, images from this message have been blocked.View images | What is this?






Dear Candidate,

Ref: Selection and initial response of your Resume online.

Your Selection offer :- It is our good pleasure to inform you that
your Resume has been selected for our new plants in Delhi and
Bangalore. The Company selected 16 candidates list for
Admin/Production Department as well as Company offered you to join as
an Executive post in respective department. You are selected according
to your resume in which Project you have worked on according to that
you have been selected in Company.

About Company :- The Company is dealing in IT and Electronics
manufacturing business in India .

HRD. interview schedule:- Your interview will held at Company
Corporate office on 4th January 2009 in Delhi .

Regarding your process:- You will be pleased to know that Company has
advise you in the selection panel that your Application can be
progress to final stage. You will come to Company corporate office in
Delhi . Your offer latter with Air Ticket will be send to you by
courier before date of interview.

Selected Candidate Offered Package:- The Company can be offer you as
salary with benefits for this post Rs. 35, 000/- to Rs.65, 000/- P.M +
(HRA + D.A + Conveyance and other Company benefits. The designation
and Job Location will be fix by Company HRD. At time of final process.

Company required documents:- You have to come with photo-copies of all
required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents (Must)
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof (Must)
4) Two Passport Size Photo-graph (Must)

Company HRD. Schedule:- First you have to deposit the (Cash) as an
initial amount in favor of Company HRD. Department. for Rs 4, 250/-
through any [ICICI Bank] Branch from your Home City to Company Senior
HRD. Account NO[protected] Name of Mr. Pankaj Kumar. This is
refundable interview security. Your offer latter with Air tickets will
be send to your Home Address by courier after receiving the
confirmation of interview security deposited in ICICI Bank. All the
expenditure will be paid by Company to you at the time of face to face
meeting with you in Company.

Confirmation Schedule:- The Job profile, salary offer, and date -time
of interview will be mention in your offer latter. Your offer latter
will dispatch very shortly after receiving your confirmation of cash
deposited in ICICI Bank. The last date of interview security deposit
in bank to[protected]. – Thursday. We wish you the best of luck for
the subsequent and remaining stage.

Reporting & information:- You have to give the information after
deposited the security money in bank to Company HRD – direct
recruitment email ID: - [protected]@dr.com

Latter Dispatching:- Your Latter with supporting documents will be
dispatch same time by courier to your postal address after recd. Your
security deposited confirmation in bank.

Regarding Interview expenditure and security:- The interview process
and arrangement expenditure will be pay by Company. Lodging,
traveling and local conveyance actual will be paid by Company as per
bills. The candidate have to deposit the initial refundable security
as mentioned by HRD. If the candidate want to come with his parents or
friends, the Company will arrange all facilities only for female
candidate. But the traveling expenses will be paid by candidate.


Thanks


Mr. Abhishek Gupta (Executive - HRD)
SONY Technologies Ltd.
Head Office – D – 112, SONY House,
Nehru Place, New Delhi - 91,
Contact No. - 0- [protected]
From:
Sony India Ltd <sony.group.[protected]@gmail.com> | Add to Address Book | This is spam



To: hemant <[protected]@rediffmail.com>


Subject: Re: to taking the permission of deposit cash on monday 22/12/2008.


Date: Fri, 09 Jan 2009 21:33:37 IST


Note: To help protect your privacy, images from this message have been blocked.View images | What is this?






Dear Candidate,

I have to dispatch your latter by courier on your postal address. You are already late kindly send the confirmation through ING Veysya Bank. in our Comunication department head A/c No.[protected] in the Name of Mr. Pankaj Kumar. kindly call urgent by phome after deposited the amount in bank.
Contact No.- [protected]


Thanks

[protected][protected][protected][protected]



On 20 Dec 2008 13:52:31 -0000, hemant <[protected]@rediffmail.com> wrote:
Respected sir,
I received your email. I want to know the detail information about the my job profile and designation in you company.

I am too late to deposit the cash in your account because i received you email on 18/12/2008 it is very short notic and i'm not able to deposit the security cash immidately. Can i deposit the securit deposit cash on monday 22/12/2008.

Please give me the permission to deposit the cash Monday 22/12/2008. It this is possible than contact me by sending sms on my mobile [protected].

Thank You.


Your Faithfully.
Mr. Hemant Gangurde.


hello friends,
i have received this two email and followed all the instruction they told me but and also depoisted the 4250/- in there account no. but then also they can not send any courier. when i want to contact them there mobile number is always switch off. i dont have any idea what i do now. please send me solution.

hello friends,
i have received this two email and followed all the instruction they told me but and also depoisted the 4250/- in there account no. but then also they can not send any courier. when i want to contact them there mobile number is always switch off. i dont have any idea what i do now. please send me solution.
contacat me on my mobile no [protected].

Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance, you can call us at[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

This phone have much more problems & sony dont take action on this matter. I think you should go in consumer court.If you need document for case in consumer court, You can call me.

Ashish kumar
[protected]

Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance, you can call us at[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Dear Sony staff,
we made a complaint to your call center, some one technician came and checked said that, pay 12, 000/- for repair at that time of 2010 July.
we are honest with you, we have not used LCD more than 8 months.
Cost of the repair is not affordable by customer. Even now we can buy new LED with reaper cost.
Sony should note that, to improve customer relations compromise the repair cost.

In future, no one buy the Sony Brands, if you behave like this arrogant attitude.

Customer is god said great "mahatma Gandhi". No company served without customer support.
Sony products performance is very poor.

Address:
RT Bharathi,
Plot No 158, Flat-S2,
Sai Mitra marvel,
Defence colony,
Secunderabad, AP,
[protected]

Dear Sir,

Regret the inconvenience caused. Our team is already in touch with you for this concern. Hope all your concerns have been addressed now.

For more assistance, you can call us at our official direct toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Dear Sir,

Regret the inconvenience caused. Have you reported these concerns to our service team? If yes, please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For more assistance, you can call us at our official direct toll-free helpline[protected] or mail us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Sony — irreparable phone

my name is mohamed zuber and i have sony f305 phone.....and there has been a problem in its ic...and i have shown to many mobile dealers to repair but its irrepairable.....
why ru producing such thing that are not being repaired or that are much defective....i had switched off my phone for long time and then this happened......i want a complete explanation about it.....or exchange my phone....i[censored] want i can send my phone to ur headoffice....for doing research on it......reply...
contact [protected]