Sony India Complaints & Reviews

Sir, all the products like mobiles, two of them of sony get useless , after that my LCD TV , Just after the warranty expires after one year lcd get faulty and the repair charges are too high. Sony company is a cheater company firstly they sell their products at so high cost as it is a sony company and after that the product get faulty just after the warranty period expires because they know their products very well. They know which product...

Hi,

I have Sony Neo L handset and it wasn't working properly from the day one I purchased that . Fortunately all small software bugs I managed to solve . In mid of May 2013 camera was not working properly so I submitted my mobile in service center which is AARADHYA ENTERPRISES at Pune Mobile no: [protected] and I got to know that there was problem at lens so I got replacement of the lens. After 14-15 days suddenly mobile...

Gud morning Sir,

I have purchased a sony Xperia Miro hand set in Dec 2012 with one year warranty. Due to some technical problem, it was not working properly. I have submitted it to Sony service centre on dated 12.06.2013 in Jnakapuri New Delhi.

They are neither replacing the mobile nor repairing. When i call them, they ask to extend the time for one week or 10 days. They have already taken 15 days time.
After...

Dear Sir/ Madam,
I have purchased Sony’s current flagship the Xperia Z on its launch date in India itself.
I bought this phone because it was the only superdroid available with water resistant feature which I thought would be a very handy feature until my phone got dead because of it.

When I was using it, its litmus paper near headphone jack got red,
I don’t know how, but it was red, but my phone was...

I would like to bring to your notice my disappointment on the utterly unprofessional way in which your service department has handled a service complaint on my Sony LED TV.

I purchased a Sony LED (Model KLV-32EX330), in November 2012 from one of the reputed electronics showrooms, Tirumala Music Center, Hyderabad (L. B. Nagar).

For the past 25 plus days I am facing some issue with the LED TV. The input mode changes...

Hi,
I have purchased a sony xperia Z in the month of march, Recently i have registered a complaint as my charger slot broke.
I was advised by the service center that i have to get the phone replaced for 50% of the initial amount. the phone is perfectly fine and i feel it is completely unacceptable to pay that huge amount for just the pin, when the 13.1 Mp camera, Quad core processor and Bravia 2 Engine don't even have a...

I am a buyer of sony xperia SP(C5302). I recieved this phone on 01/06/13. But unfortunately, that set was having some manufacturing defect that light leaked from RIGHT EDGE. So i submitted the phone to service center on 03/06/13 and service center swapped the phone accepting the defect. But to my amazement the phone which i got on 07/06/13 had the same problem, infact it was much more prominent (This time the light leaked from the complete...

Sir / Madam, I would like to draw your kind attention towards my Mobile Model Sony Xperia E which is under Warranty. I have purchased this mobile handset on 23 March, 2013 whose IMEI number is [protected]. (i.e. Ticket No. [protected], Job No.[protected] From the very first date it has not been working properly and I always suffer while talking on the said mobile phone because of some technical problem in the phone. It has the problem...

My sony ercssion j105i warranty has expired. Its os has been crashed and its a software defective product. While I switch it on it only vibrates once and white screen flashes. When i approached authorized service center they are not willing to do paid service and the reason they stated is for certain models we are not doing service. The reason why I've chosen sony is its a trusted brand and service will be provided anytime. but this...

As soon i boarded the general compartment of the train Vasco-Howrah express at about 12 noon on 16.6.2013, Sunday at Dharwad railway station, I noticed that my mobile and purse containing ATM cards of syndicate bank, and state bank of India, and PAN card with cash of about Rs.4000 were pick pocketed.

Please help to find my mobile set. I already blocked ATM cards.

I lodged police complaint at Dharwad railway...

I had purchased xoeria zl 2 months back. There is a mike issue in the mobile so I had submitted my mobile to service centre of Indore..ticket id : [protected]. I had submitted on 29th may but still I didn't got my mobile ...they always give the same reason that it is pending for parts... 15 days are over and it is still pending ...I had called to the customer care but they also provide the same statement...no one is listening I am really...

Last month i have purchased Sony Experia SP (worth 25,000) and within a week of purchase its touch functions are not working and battery doesn’t stand for long and hangs a lot.
I don’t want any rectification because even after software update nothing has changed.
I have got a super defective piece and all i want is replacement or refund.
I no longer wish to use the handset as I’m sure it is a never ending quest.br...

Misguidance by your Sony salesperson at Prapti electronics,B-007,lower ground floor,south city mall,375 prince anwar shah road,kolkatta-700068.date of purchase-18/5/13.invoice no-763. We were misguided by the salesperson and were handed over by a wrong product which was not our requirement and when we requested them for exchange they refused to do so..Pls look into the matter otherwise we have to take help of consumer court.Thank u....

Sony Tv's engineers taking clients for a ride by giving wrong estimation of parts when not required.I paid on 11th May'13 an outside Engineer Rs3000/- (could have costed me around Rs.600-800) for soldering at two places due to misguidance by Sony's engineer asking to replace parts for Rs.8500/-.I also had to pay Rs.350 to the engineer for wrong & misleading advice which the company should return as well as compensate...

Dear sir,


I HAD PURCHASED SONY LED TV,MODEL KDL-26EX420 IN5,SERIAL NO 2441746 FROM REGAL ELECTRONICS SAKCHI,JAMSHEDPUR.BUT IN OCTOBER 2012 SCREEN OF TV DEVELOPED SOME DEFECT.AND SCREEN WAS REPLACED IN OCTOBER 2012.BUT IN NOVEMBER 2012,AGAIN SCREEN HAS BECOME BLANK OR BLACK.VIDEO IS NOT VISIBLE.ONLY AUDIO IS AUDIBLE.WORLD CLASS SONY TV AND THIS PERFORMANCE.NOW I REGRET PURCHASING SONY LED TV.IN WARRANTY CARD,WARRANTY...

Dear Sir/Madam,

March 2013, I bought a new Sony Xperia Ion phone from sageetha show room. It worked fine for exactly 2 months then started giving problem.
On 10 May 2013 battery problem started (Sudden shut down) so I made a complain online on 16 May 13 then given my phone to the Malleshwaram Sony Service Center on 18 May 2013 after three days I got a call from service center telling your phone is ready but when I went...

We purchased Sony Bravia LED KDL-32EX420IN5 last year (purchased on 1/1/12 and delivered on 4/1/12) in Gruha vaibhav, Bangalore for about Rs. 40,000. We didn't have any problems for one year. But Last month, all of a sudden smoke started coming out from the back of TV. Who came from service centre (Abhivrudhi Tech - Job No. is J[protected], told that some parts have melted and the whole board has to be replaced. They told it would cost...

i purchased sony headphones from shopclues.com
Order #3907021
merchant on this site sell counterfeit/duplicate products..i bought sony headphones which are not even worth 50 rs..sounds like those from street vendors ..They did not even provide me a bill..so its obvious that it is a fake product..no bill can be given for a fake product
now they raised their hands stating nothin can be done...their customer service is worst...

I have purchased a Sony Xperia SP phone from Snapdeal online

shopping on 22-May-2013. I received the product on 27th-May 2013.

After receiving the product I found that there is some problem

with the Camera (Pictures are not of that quality as mentioned,

they are very blur in nature!). So I went to Sony service center

in Pune, Pimpri-Chinchward Location. Now I...

Hi All,

I am Sumit Gupta from Gurgaon .I bought a sony xperia U on 29 april 2013 only after using the phone for 7-8 I was facing the problem in Ear speaker while talking on phone. For the same I visit to service centre on
18 may 2013 they (Mr pankaj) said that will take 7 -8 days to repair the ear speaker in the phone on 25 may I receive and just after less than 24 Hour the same issue was there and I visit the service...