[Resolved]  Tata Sky — Tata Poor and fake offer of Polo Watch from Deal4all

Hi ,

I recently renewed my Tata Sky connection which had an offer of a polo watch for 499 / - which says the worth of the actual watch is 3500 /- . This is a pathetic offer and a low standard business model by Tata's which i am surprised , i think the Tata Sky management is highly non professional .

This watch is not even worth 300/- Rs and when it reached me it was without any invoice and was non functional , after several mails to [protected]@tatasky.com , there is no one who responds back . Tata customer support has no clue to this Polo watch vendor , this product is no where worth to be even displayed and used

Shame on Tata Sky and Deal4all for this bad business acumen and not responding to the customers .
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

DEALS4ALL — Polo Watch offer with Tata Sky

My post for Tata Sky : Tata's name is made bad due to the fake and bad offer by Deal4all polo watch

============================================================================


Tata Sky Complaints - Tata Poor and fake offer of Polo Watch from Deal4all
View all Tata Sky complaints
Tata Sky
Posted:[protected] by Rahul Send email
Tata Poor and fake offer of Polo Watch from Deal4all
Hi ,

I recently renewed my Tata Sky connection which had an offer of a polo watch for 499 / - which says the worth of the actual watch is 3500 /- . This is a pathetic offer and a low standard business model by Tata's which i am surprised , i think the Tata Sky management is highly non professional .

This watch is not even worth 300/- Rs and when it reached me it was without any invoice and was non functional , after several mails to [protected]@tatasky.com , there is no one who responds back . Tata customer support has no clue to this Polo watch vendor , this product is no where worth to be even displayed and used

Shame on Tata Sky and Deal4all for this bad business acumen and not responding to the customers .
Hi Mr.Rahul,
Polo watch regd. MRP is worth Rs 3500 /-. Tata Sky promotions and offers are much more than just provision for channels they help customers to win loads of freebies, goodies and discount on sub-products. The option of participating in any promotional scheme is voluntary. These additional benefits make the brand more interactive as customers can obtain benefits from the Co. which inturn raises its goodwill. I am unsure of receiving gifts with invoice but incase of electronics it will be very useful to preserve invoice to get aftersale service. Since the watch was non-functional low battery could be the problem. Customer care must be aware of each and every Co. offers to handle such situations efficiently.
Hi Rahul,

I too fell for this offer from Tata Sky. My Sub Id is - [protected]. The Polo Watch delivered is a fake and a low quality product. Something which is not expected from Tata Brand, dunno if this hurts their reputation or not. After talking to their customer service manager, they arranged to take the watch back and deliever a working piece to me.
And the main vendor @deal4all should be brought to justice if this fooling of customers has to stop.
Why do people like TATA and SBI fall for such low level publicity when only their good service can win them a good rapport with their customers.
All said and done its time that we refrain from falling for such gullible offers from reputed Brand Names like TATA.
Hi Mr. Sachin Parmar,
I underdstand that you too came across similar problem but Tata Sky works on ethics they did arrange to take the watch back and deliever a working piece to you. This is to protect the interest of the customer from third party as you are not entitled to warranty it is a benefit that you received a new watch. As mentioned providing only channels is not the only aspect Tata Sky aims at focusing as it expands and reaches out to customers with such secondary functions. Being voluntary in nature it does not compel the customer by any means. Offers and promotion help customer to get interactive with the brand and venture into new activities hence building & gaining regular updates and additional features the Co. has to offer.
Even I experienced the same. Its really low standard watch. Please do NOT buy this.
I too have a very bad experience with Tatasky on this POLO watch. They know how to cheat. I paid the money but they didnt deliver it till more than 2 months.Then when I complained, they said that vendor have cancelled my order & will refund the amount to my account.

After reading your comments about that worst quality watch, now I understood that I am bit lucky that vendor has cancelled the order.

Any way cleater is always cleater. They can cheat in many ways :)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information