[Resolved] Ticona — charged without providing service

k.abdul rasool

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

actually i applied for ticona broad band service on 24/3/2010. by paying cheque of Rs.500.
after some days the installation team came for signal checking and they found there is no signal. and promise to send back my cheque (sbi-madanapalli cheque no 383208.).but on 15/4/10. i got message to my mobile saying 'your service has been activated and this is your user name and password".i got shocked and raise a complient to the customer care with complient number[protected] .i had strongly said that "HOW CAN YOU SEND ME MESSAGE LIKE THAT WITH PROVIDING SERVICE OR WITH OUT DOING ANY INSTALLATIONS". but on 19/4/10 they give me another shock amount from my account has been dedected. and again i raised a complient against them in customer care with number[protected] .
please help me regarding this.

thanks.
k.abdul rasool.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

praveenitm

I have a same issue now with sales people took Rs 1500 cash for the connection. As I didnt give the cheque I need to give the one month advance payement. They havent provided the connection at my bangalore BTM 1st stage location yet.Dont trust these guys anymore.

Regards,
Praveen
0091 [protected]

Neetu Sharma

from Gurgaon, Haryana

ticona — poor services & installation

i am stay in south delhi i am very fustrate with ticona's persons at the time of payment they gave a fake commetment now its more then 1 month they are not install a internet in my home even coustmer care person not take action i also complaint to nodal officer who is veer garg but he was also not taking any action this is my personal advice to all persons do not take ticonas connection otherwise you also suffer like me........

A sudheer kumar

from Noida, Uttar Pradesh

I have the taken the tikona connection on 7 nov 2011 in electronic city area. According the plan, they are going to provide upto 3gb with 2mbps. But this people are bulfing and cheating people. First day it will be fine speed come up to 500 bps.Next day onwords it will not work at all. For opening Tikona url it will take nearly 15 mins.

I making continuosly complaint for the past 1 week. costomer care people simple tell there r going to send engineer to your place but they will never send.

Tikono is big fauld orgainization please dont take this connection.

Suri3148

from Hyderabad, Telangana

After taken new connection no response from company

Hi sir i have taken Tikona new connection after 3 days it is not working .called to service boy he is telling every time check after 10 min it will work.
While installing they are telling lies .after got money they are not responding.They are not install properly .