Tikona Digital Networks Complaints & Reviews

Hello Friends..

I just want to say that 6 months before i have buy tikona wi bro service as per my plan of 1mbps speed internet speed was very slow and frequent disconnection of internet (request time out after every 2 to 3 reply) and bad customer care support never give proper answer. I Have paid 800 Rs of cheque but still they have charge 800 rs again on my next bill . So fortunately i fed up of these service and i decided...

Hello Sir,

I am using this fraudulent service provider for the last six months. For the first month the service provided by them was ok but then the service started deteriorating. Now the service provided by them is abyssmal. I cannot connect to the internet properly. The bandwidth provided by them to me is always below 30 kbps although i am paying for a connection of 300 kbps bandwidth. The bill provided by them is always...

I took Tikona broad band conenction somewhere in Jan 2010, which worked for 8-15 days, after that some problem came and that broadband connection failed, Initially I tried for service to start it once again, I asked Tikona service centre for correcting the problems, no one turned to my office for 10-15 days
After that I made several requests for disconnection, every time they give some disconnection no and tells that disconnection...

ACCRODING TO FMC599 PLAN 2MPBS SPEED BUT I CANT EVEN GET 1MPBS SPEED I HAD GIVEN 9 COMPLAIN TO CUSTOMER CARE BUT THERE IS NO RESPONSE THEY DONT EVEN KNOW THE WAY OF TALKING. IF THERE IS NO NETWORK IN OUR AREA THEN WHY THEY INSTALL ....

Please advise your reader not to use Tikona Digital Networks as they have extremely poor customer service. They promise to attend to problems in 24 hours, however have not addressed the issue after six days. No one from the company bothers to call or return calls. Every time you call their call center you get an assurance that the issue will be solved in 24 hrs. The then refer you to customer care who refer you back to the call center and...

I inquired for new connection from your company for Jamalpur area, they send your agent "Hardik Shah (Mo: [protected]) " on 25th June 2010. He came to me and filled the new registration form and took deposit amount 535 in cash for DD and given me a receipt of Rs 500.

The Application No. on receipt is - [protected].

And after doing this process till now i didn't get any connection and when I...

Name: Avinash Nair

I am using the Tikona internet service for last 8 months.When I opted for this service, the sales executive promised me a cheque pick up faclity from home for the bill payments. However this was not relegiously followed and time & again I had remind the customer service department to send a collection agent at my place.
For the month April 10, I called them again for collecting the cheque- but...

I requested tikona about the problm in internet connectvity, out of 30 days, I could not use it properly a single day. I asked for disconnection but no body came to disconnection. I asked to make prorata bill as I could not use my prepaid plan due to their inefficient services, but no reply. insame customer care representative they say i will get complaint no. on phone i didn't get. which ever mails i sent i got no reply to them. plenty...

I TOOK A CONNECTION OF TIKONA BROADBAND AT JUNE 1 . I COMPLAINED THEM AT 2 JUNE ABOUT THE SLOW SPEED . I CONTINUOUSLY COMPLAINED EVERY DAY TILL 6 JUNE AND THEY SAID THAT IT WILL BE RESOLVED WITHIN 48 HOURS AND THEY ALSO ARRANGED AN ENGINEER VISIT FOR ME BUT NO ONE CAME AT HOME.
ON 6 IT WAS SOLVED BUT TILL NOW I HAVE NOT GOT THE INFORMATION HOW TO CONNECT 2 PC WITH THE BROADBAND . I HAVE ASKED THEM ABOUT THAT ON 7 AND THEY SAID THE...

Please do not use this services.Network is worst, and has a very bad customer services
I did not even get good response from the customer service department, they said me that my problem would be solved within 2 days but it is more than 2 weeks still i am facing the problem and it is not been solved yet. When i talk to the customer service department like daily they do not give response and even use abusive language, and avoid the...

Application No. [protected]

Name : Bhavin R Gohil

I had Applied for Internet Connection o 10/04/2010 and Paid Rs.800/- by Cheque as Installation Charges in Advance and they told me It will get Installed in 2 days but due to technical problem it could not be done.

They told me that will return my cheque of Rs.800/- but on 26/04/2010 thay deposited the cheque and got cleared, when contacted Tikona...

i paid 500rs installation fee.the next day service men tried to instal but no signal was avail it seems. he said we will install RO soon nearby my house and within two days i wil get the internet connection. More than two weeks pased but stil i didnt get any proper solution. my id is 3150.the team leader who spoke to me is kishore. he jus disconnects my cal if i pronounce my name.he wil tel he wil cal back to me but never he called me or...

You are right tikona is the most fraud broadband company they have taken my money and since last 3 months they have not installed internet connection. When i ask for refund on toll free number they dont have any answer their billing department never contacts me and there is no person who can tell me what has happened about my refund.

I would suggest tikona that if they are in so desperate need for money then go and rob a bank...

slow speed and net disconnect problem...
no help from customer care.
Hi
complained about 5 times to the customer care in past 4 dayz regularly of this company no responce from the concern team or the department. the customer care service is worst, executive are not ready to help any of the customer... they jus say sorry nthing else... n every time they say that 48 hours... i m just tired of it... in starting it was working...

Hi,


I am using Tikona Broadband connection since last 5 months and I contacted the customer care around 30 times regarding the same signal strength issue.Nothing is systematic there with them.Not even a single person is able to understand your problem there.
I have raised complain to Tikona Customer care as follow:

[protected]on 10th may 2010)
[protected]on 18th may...

Dear Friends,
Those who are planning to take a new Internet connection,Please read this issue here.I am using Tikona Broadband connection since last 2 months and I contacted the customer care around 30 times regarding the same signal strength issue.Nothing is systematic ther with them.Even though you want to make payment there are so many problems.Not even a single person is able to understand your problem there.
Better you...

Dear Sir/Madam

Introducing me as Gorle.Nagavali, booked a wi-fi internet connection with TIKONA Digital Network, bangalore on 3-May-2010. While booking connection along with required documents I submitted a SBI cheque for 4800 INR dated 3-May-2010. On 5-May-2010 Tikona technical team visited my home and found that there is no signal in my area for Tikona. And on 10-May-2010 my cheque is been claimed by Tikona Digital Networks....

I am a subscriber of internet services with Tikona Digital Networks since Dec 09, with a/c no. [protected]. I am unable to login into my account and access the internet services. There have been persistent problems with their services since installation. They have been attending to my complaints regularly with temporary resolution every time. However, I last made a complaint on 4th May 2010 with a reminder few days later. However, till now...

I have been using internet services since 1995 and even at that time, services were better than what Tikona is providing in 2010. I got so frustrated that eventually I had to contact Prakash Bajpai, the MD and owner of the company on Linked In and his response was even worse than what the customer care guys provided. . After providing him the account details, his response was:-

On 04/27/10 2:16 AM, Prakash Bajpai wrote: br...

hi
I am working professional .before 2 months I tried to take broadband connection and paid for it when technician came, he was not able to connect it on account of signal and he said your money will be given,after one month i got a bill also(even i paid initially) through mail and even physical copy.


I sent a lot of mails regarding this issue, they always give complaints no. even i gave them a threat of...