Tikona Digital Networks Complaints & Reviews

Hi,

Even am facing the same problem. I got tikona connection but due to low signal they could not provide it, but confirmed me they would refund the amount, but still am waiting for that amount..they promised me in smooth apologizing words but the promises were in vain .

You may contact their nodal officer. Contact number is available on www.tikona.in under contact us section.

TIKONA WI BRO — Dont fooled taking Tikona Wi BRo

You must first know my experience with Tikona Wi BRo before you go in for a connection with them

Let me share the worst experience of my life. I took a wireless broadband connection. I got the installation next day. I was surprised to see the speed half to what was shown in the demo. Next time I try to use, it is not working. I complained and I get someone to fix it a day later. Next day I tried connecting, again it was not working. Different technicians called me to just check but never provided any resolution. Nothing happened, So I decided to cancel and wrote mail to Nodal Office email Id. No response. Some how I got a contact number & I spoke to many people there, still nothing happened.
I wrote a mail to Nagesh Prasad, so called Compliance Office, who again is of no help.


I realized that everyone has gone through the same pain I have through my Neighbors in apartments


Its been a month and have lost the hopes of getting my money refunded. So I left following up since it was totally waste of time


So be aware before you go in for Tikona Wibro Internet connection


Pass it on to all your friends before they are fooled...........

Yes, i am also facing the same problem


Don't Believe this TIKONA WI BRO company

TIKONA WI BRO — VERY POOR SERVICE (ANTIVIRUS)

I M GLAD TO HAVE THIS ANTI VIRUS WHICH CAN NOT REMOVE ANY VIRUSES BUT MAKE MY SYSTEM SLOWER... THANK GOD IT REACH 2 MY SYSTEM AFTER 2 MONTHS FROM INSTALLATION DATE...!

Sir,

System can slow down due to many reasons. try clearing your cache. Turn off auto-update. And also check if PC configuration meets minimum requirement. If you are using peer to peer application or utorrent etc then also speed goes down.

Nihar Kunj.

Tikona WiBro Wireless Broadband — Poor Connection Speed

I have a 750kbps Unlimited plan of Tikona. The connection has always been slow (on and off). However, since the last 3-4 weeks, I am not getting a speed of anything above 500kbps. I am still although paying for 750kbps.

I have lodged multiple complaints and even approached the nodal head, but still no resolution!

My customer ID is [protected].

Thanks dear, taking into consideration your feedback I have cancelled my Tikona Installation. I hope to receive my INR 500.00 cheque at the earliest from this mother f'rs.

totally agree .. i stay in vaishali and have faced ditto same problem and worse ... i was sold a wi-fi connection but the engineer came after 5 days and installed a lan and went away ... he said he would configure the wi-fi device and install after two days but nobody turned up and no one answers calls ... when asked customer care, am told would need to pay extra for wi-fi device, over and above bill or otherwise continue with lan ???? complete frauds, they don't work by any rules and regulations ... worst company in the category ... they trap people and fleece them of money by taking installation charges ... pls. avoid at all costs ...

Same here, thank God i got saved..

I am already fed up with Spectranet Service and then Tikona guys came in picture.. I opted wi fi plan but when engineers came, they insisted to take lan connection and after two days they will install wi fi.. Thank God, i declined to take the connection and made stop payment of security amount.

This is the worst service I have ever availed. I got connection on 02nd Dec 2012 and after 5 days I am facing connectivity issue. I have logged complaints multiple times and they promised to give call back in half an hour ... I am still waiting for call for last 3 days !!!

Not working, Not worth ...
If any tikona representative is reading this post, either resolve my issue OR YOU ARE MOST WELCOME TO TAKE YOUR DEVICE.

Thank You.

Tikona are CHEATS.
I sufferred TIKONA for 5 months in 2011-12 and got it disconnected after paying the full dues.
Tikona kept on saying that the disconnection is in progress.
At last they disconnected it and collected the equipment from my house.
NOW in SEPT 2013, some Chetan Sharma Advocate of Tis Hazari Court Delhi emails me to pay Rs 2415 as it is outstanding in my name.
BULL .
I called the Chetan Sharma on his phone numbers and the pig said he has nothing to do with Tikona.
I also wrote to TIKONA Customercare about this fraudster. But there is no reply.

I guess TIKONA is a SCAM.
Beware.

Broadband services — more usage

dear sir,
We got bill of May 2009 abt Rs.3300. This is absolutaly very much amount for us.
We cant understand hoW can it be? We hav not much use of broadband services.so some one Who
is responsible officer please reply me as soon as.

Hi
I m also facing same issue. Their total data transfer record is much higher than the actual record which I maintain using a trust worthy software.

I also received a bill of 1127 which is way higher than the promise. I opted for the same plan as above.

Please help me out as well.

my plan is of FUL499 my last payment is not mentioned in the bill and that amount is forwarded to the next bill. And I want to minus my paid amount from the bill.

hi sir ji mane bhut deno se complaint dal rake hai ke mar bill mare Ghar par abhi tak nhai aya hi mane last payment ka chqeae be diya the this amount 229 but ve chqeae be mare acount me nhai aya majko bill jama karwane me kafe problam ho rhai hai please our maane castame care me bhai complaint likwaye the par kch nhai hua hai sir ji

Tikona — bad service and fraud bills

tikona internet service is the worst one i have seen and used. while downloading
any data within 5-10 min net is interuppted for 1-2 min and data is gone. more over they are very fast in collecting the bill amount but after complaing 100 times nobody will attend the service complain.

i got a bill of 1068.69 against 449 plan i told customer care that ur services were not there for one week the lady told me you pay 900 only .within 5 min person went at my hose and collected a ch. of rs 900/-. within two days i told to disconnect the services from the same instant they told ok it is disconnected from now. i have disconnected their router fom pc . surprisingly they sms on[protected] for 146.53/- rs bill to avoid deactivation while 10 day before i have given the deactivation request and i was told that ok it is deactivated for u and connection is surrendered. i was further suprised that on the same date they mail me for a bill of
639.50. wile i have not used the services. during th two month time i was not able to upload even 100 MB data for single time for which i m using internet.

aap ka broadband thik se chalta nahi to aapusko jaldi se riper karo nahi to me BILL nahi PAY karunga ok .
agle mahi me 12 day BANDH raha tha .
or
is mahine me 3 day BANDH raha he to aap please BILL MAINAS karke bhejiye
nahito
me BILL PAY nahi karunga...

Tikona Broadband Service — fraud during disconnection

I have a tikona broadband connection. My userid is [protected]. I have a disconnection request in progress for more than a month. The request number is 1-[protected] raised on 7 th dec 2011. Inspite of numerous calls, no one has turned up to take the modem.

PLEASE DONT TAKE TIKONA. NO NETWORK & SPEED

I just subscribed to FMC599 plan 5 days ago and I am very dissatisfied with the service. First of all they assured me they will check if there is a proper reception in my area which they didn't do. Then they directly installed the thing which now is not catching any signal. Not to mention I had to wait for 5 freakin days to get myself online which they said was a one day process. I am supposed to get 2 mbps speed but what I actually get is 150 kbps. This has turned out to be a major pain now!

I had taken a broadband internet connection from tikona. they commit me for high speed internet with a trail period of 10 days. they activate my internate services on 7th of march 2010. now i am not able to use this connection from last 15 days. i made so many complaints in customer care but they all are least bother to sort out my issues. I requested them to disconnect my services and return my money back to me.i made a request on 18th of march 2010 to disconnect the services. under
Ref num[protected] dated 18 March and the customer care exec name is shish pal deshmukh.
second request i had given on another day under
num[protected] dated 17 MARCH to NIKHIL .
but they are not able to help me out. now i am sick n tired by giving the calls in customer care but no one is ready to listen my complaints.

Hi,

I am Krishnarjuna Rao, I registered for new internet connection on 27th February 2010 with Tikona executive. I have paid Rs. 500/- for installation changes in advance. The guy promised me a new connection with in 48 hours. Till now I didn’t get a new connection or my amount back. I have called them several times and spoke regarding my new connection but in vain.

I have all my proof documents and INSTALLATION charges Rs. 500/-.

Please find the details below with whom I have interacted regarding new connection.

Rajesh - [protected], K. Manoj – [protected]

Hi

I am Iqbal Ahmed, residing in Kurla Mumbai.

I had put application based on sales engineer's visit on my door step. He promissed to give me wireless internet connection at my residence and I took the service for 3 months at the rate of 299INR per month. They promissed not to charge for installation for 3 month service. I had handed over cheque for 897. Without completing the installation they have depositted the cheque and even after my serveral call to customer care as well as their Area Manager Mr. Anand, Mr. Vijay Sales Person, Mr. Abbas Service Engineer and Mr. Sameer Service Engineer, but my problem never got solved. I had written e-mail to customer care for returning back my money, only reply is "your case is forwarded to concern department" Even after that I am regularly receiving mail for bills and now a days I am receiving call for my due payment. This is quite rubbish for Tikona Care.

Iqbal Ahmed

hey, so sad...
here is my story...i've been waiting from the past 1 month... sales man took 500 r.s for installation charges by assuring that i would get the connection in 1 day...
After calling so many times, one guy came n installed the device that too after 4 days...

The real problem starts here...they seems to have a problem with their server..whenever i tried to login an error comes up as authentication login error...for the last 1 month, i've spoken to all the techs/officers for more than 100 times but none of them were able to solve the problem. Now i'm in the middle of nowhere..
I don't know what to do now, they r not ready to cancel/disconnet the service either...who will help me now?

Naveen
navin.[protected]@gmail.com
bangalore

Tikona Digital Network — No or very rude Service and Support

Hi ,
my username is XXXXX4454 Tikona is promised my cnection speed will be 2 mbps and 99 % uptime. But I am not getting less then 100 kbps ( 10 -12 KBps speed) and most of time my PC is not getting IP .
I complained more then 10 time to engineer and sales and 4 time in costumer care. But no resolutions. Tikona engineer is taking very rudely and always saying that this is not reliance or TATA , so it may take 5 days to resolve. Thsy have not provided my any receipt at time of check receiving. Now when i told him to

So if any one from tikona is reading this Please , resolve my problem.

Or I will move to consumer forum.

ohh.. really worst service they are providing...

same is the case with me for last 21 days

Write to their nodal officer... You may get reply... details are on website...

As i have informed the customer care about the usage of internet was not proper and irregular.They didn't take any proper action for that.Even after i told to disconnect the connection, there is no response.So please take the immediate action to disconnect.

please solve my problem

You can get the information online... contact their customer care... number on website...

Tikona Broadband — no care

i m praveen my user id of tikona is [protected]

the tikona customer service is very worst. i m user of 1 year of tikona services. it is the worst . no call records. the customer care excutive even abuse you. they are very irresponsible. they just telling you that "sir mane aapka complain note kar liya hai aapko jalad se jald aapki problem solve ho jayega sir" . but don't forgrt ... aapka problem kabhi bhi solve naho hogi.

Yes u are very right. my id [protected]. Very irresponsible customer care. very simple reply and no solution. I recommend not to go for tikona.

Same here too...

Tikona Broadband Connection — Cancellation of Service

Hi,

I have left the premises, where i was using Tikona broadband connection 5 months back. due to that, I would like to cancel the broadband services .

My Account Number: [protected]

Thanks and Regards,
K.Pinaaki

I m ankit jain. i taken my connection on 12.08.2010 and i paid the installation payment through cheque then after the engineers was came at ma place for connection but there so no range of network at my place. that time i called at tikona care and said for disconnect it and give me my money back.that time them said you will be get back refund in 45 days of disconnect the connection . but now more then 2months is gone but still i didnt got my money . i called at customer care a lots of time but them are telling you will be get in 10days and all but still 15days is went . i called again then said ur cheque have been sent from here so you will get in 4-5 days but still 10days more is went.i want to do complain. take a serious action on tikona digital networks

Hi I am facing the Same Problem.They took cheque for 500 and said within two day you will get connection.Now its month nothing happen.Some try service Engineer came to install modem but No signal

pls provid link online bill payment tokona

my mail address is [protected]@yahoo.com

WOW!
I thought I was going to be one of the few rare complainants.But 65 pages with 10 complaints on each make a whopping total of 650 for Tikona.Not counting the hundreds still in the pipeline.A record to rival Sachin Tendulkar's!
I was induced by a neighbour to be Tikona's client(She received the 250/- for inducing a new "Bakra" for the this Daylight Robber of an Internet Service Provider Co.)
A worker would come pick up my payment for the monthly bill at my doorstep, on an additional payment of Rs 20-30.Technical service was nothing to write home about, but I viewed this as a new company's teething problems, to improve with time.
On the last such visit, Santosh Pandey(Mo:[protected]) came to collect a due bill, plus a current month's payment, a total of 870/- for two months on 11/8/13.My next billing cycle would begin after 11/9/13.
He then sweet talked me into this .
He promised me a free months' bonus if I paid for 11 months' in advance.I did my Maths, and wrote him a Cheque for Rs.5370.@ the rate of 483/33, being an advance payment for the coming 11 months, plus the free bonus twelfth month.Meaning, my next bill will come only at the end of 30/September/2014.
Thankfully, both these payments were reflected in my statement on their log in page, as per usual, with slight differences of figures, that I attrubuted to taxation etc.
It was after a few days that I had my first shock, when I saw a huge deduction of Rs 1500/- from the advance amount of 5370/-.Figures didn't add up.So I called their so-called Customer Care Unit.Stupid people treating customers stupidly.She kept repeating the same bloody line that my billing was as per accounts, without explaining the huge deduction.So my Corporate climb began.I talked to a Nilesh, a Pradeep and God knows to who else.All equally unhelpful, equally eager to throw me off their backs.So finally I traced a J.Nair at their Appelate Office, one of the very few whose address was listed.Two e-mails went unanswered.A third angry one woke him up.He sent me a sweet e-mail, acknowledging my three mails, and promising to send me someone to sort out the mess.For the second time I got taken in by their sweet talk.I thought I would finally get some justice and decided not to pursue the aggressive confrontation.
To this day, I am waiting for someone to visit.Not only that, a further 670/- has been subtracted from the balance in their hands, without any sensible accounting.I fear they're aiming to empty my balance and then close my account, to rid them of my hassles.
Well, I know my rights as a consumer.
If TIKONA thinks it's owned by a son-in-law of a crooked leader, (At least that's their attitude)they haven't tangled with someone like me.
I intend to teach them a lesson they won't forget soon.All legal, all above board, and all ethical.
I invite other cheated clients to join me in a common fight.My e-mail: [protected]@rediffmail.com
Justice has to be fought over.