Tikona Digital Networks Complaints & Reviews

Tikona still has a long time to reach the top, and it has to improve in every aspects of services. On 13th May 2010, at 12 noon I called to its toll free number [protected] to enquire about the connection procedure. In the evening 2 agents approached to take my documents and check my residential address. After these were done, and I paid installation fee of Rs. 500. Next day, 14th May at about 3 PM a technician stepped for installation and...

Dear Friends,
I am one of the customer like you all, I have taken the connection on 6th March and after a week service went down,inspite of several complaints engineer haven't visited and I have escalated this to their nodal officer MR. Vikas Bhosale (mumbai) and to their sales and customer care head but these shameless people never come back.I have raised disconnection request and after 15 days they disconnted the service but...

I have taken tikona on 28 March 2010.
For initial 2 weeks i got the good connection speed. Problem started after 2nd week. The router was not able to catch the signal. Even after giving the complain non of tikona engg came to attend the complain in 15 days. After 15 days there service engg came and told that there was no network coverage in your area so we can help it. Then I applied for an Refund of my deposit.
instead of...

Hi,

This is Vishal from Noida. I have had a real bad experience from TIKONA WI-BRO services.

Here goes my list of issues:

1. They promised a Wi-Bro ; but the guys who came up to set up the connection were unable to install the WI-Bro software ( guess it doesnt work with windows Vista or at least they didnt know the trick). However they provided a LAN wire recommending this will do for 1-2 days...

This is regarding Tikona's "GOOD FOR NOTHING" internet service which they are running in NOIDA.
I took the Tikona internet connection in April 2010.
It was all good the very 1ST day, I called up the customer care, a guy from the collections came to collect the money and required documents within an hour.
He prmoised that the connection will get started within a Day.
But there was no sign of any thing...

I just got my 600kps plan with Unlimited downloading and uploading TIKONA DIGITAL NETWORK HI SPEED BROADBAND connection yesterday. The Speed is very Frustrating! Since yesterday the speed that I get is not more than 4kbps and it keep getting disconnected too.

I also came to know from the engineer that the "Wireless Receiver is not free". They are charging Rs 75 a month for it. The IDIOTIC sales executives didn't...

Your REP Mr. Sahil (Mob: [protected]) came to me and had explained me the following:-

1) There is a monthly plan for Rs. 49 in which net surfing is free in addition to that 100 mb download free, after that it will be charged @ 90 paise per KB.

2) Installation charges free.

3) Rs. 500/- cheque (i.e. 10 months payment) after that you have to make payment.

But when I inquired from customer...

Hi All, I would like you to know that don;t go with Tikona Broad band Services. when i took the services from them they asked me and its stamped as well the installation changres waived off. however when i recived my bill its reflecting in that when i called tikona care for raise a complaint they told me as per there data base that information does not excit. compant number is[protected] if some one help me and sort this thing out . i am...

I had registered for a broadband connection with the newly launched broadband servics company : Tikona Wi-Bro, and I have to admit, the quality of the connection and the quality of their customer care is 3rd grade - very pathetic.

1st it took them 6 days to arrange a connection for me. Post getting the connection, the internet services offered was even shabbier - erratic connectivity, low signal strength and very poor downloading...

dear sir/mam
i had net connection of tikona company on 13.04.10 till that day net is not working properly i have logded copliant to them on 13.04.10 it self. i didi not received any person who can solve my complian. i visited indore office for cancellation of net connection. they told me to continue net connection for 2 days if it will not work properly we will disconect your net connection and will refund your money but till today...

A sales rep by the name Neelesh( an excellent young man) came at my res(tikona outlet , legend apt, vakola santacruz east).I did show interest in the plan, but as my hathway connection is very good, I did not want to immediately sign up,but he insisited me and took a cheque of Rs 500/ch no 715179,SVC bank,vakola,He said that he would come after 15 days and confirm about the same, and then start my a/c.without my notice the ch was deposited...

The company executives had approached us on[protected] & misguided us. We were told that 15-03-10 was last date for particular scheme. They have taken 6 connections & collected cheque of Rs.500 each(Rs.3000/-). Our priority was to have connection at Rabale Office but till date no connection has been done. We were using corporate plan from HATHWAY for all our connections. On the assurance of your executives Mr.Parshuram/Mr.Amol we...

my user name for tikona wibro broadband was [protected]
i paid my bill dated 26.02.10 bill no B1-408380 by cheque no 653633 for which d money was deducted from my acount and was credited to tikona digital networks pvt ltd acount according to my bank statement for which i also forwarded a bank statement as a proof to tikona but they keep on telling me dat the amount does not reflect against my user name and will reflect as soon as d...

sir ,
i am ticona internet holder (castomar).
i got very low inter net speed like 4.34kbps,i have been registered complaint several time but they are not solve ny problem.i give detail about me ,
My name is M.Azmatullah.,
ticona= castomer ID no [protected]
plan = 599
i shall be greatful for ever if you will accept my letter
thank you
Azmatullah
[protected]
A-633 prem nagar...

The TIKONA service is pathetic,I Tushar.Vijay.Patil (Customer Id: [protected]) signed up for the TIKONA connection on 07-march-10 and completed the registration formalities and made payment by cheque for 500 (cheque no 673906 corporation bank ) i was informed the installation technician will arrive in 3-4 days for installation and no technician arrived for installation ,i called several times to the TIKONA Customer care and every time i was...

Since last 15 days internet is not getting started called various times to customer care but no response. My account ID is [protected], requesting kindly disconnect and arrange to take back all connection accessories and arrange to refund the money.

Please take it very seriously otherwise I am coming to your chinchwad office and I will make halla gulla for which I not responsible.

Regards,

Rajendra...

Enclosed is a copy of my complaint with nodal.[protected]@tikona.in
It was lodged on Wed, April 28, 2010 12:10 am

Dear Mr. Rajesh Kumar,
I had applied for Tikona Broadband in the month of January. Had delivered
a cheque for Rs. 500/- Axis Bank Cheque No. 000041dated 6/2/2010 for Rs.
500/-.
Thereafter your executives came three times to my residence and checked
signal strength. They...

I wanted a broadband connection for my home so i called Tikona Digital Networks. The technical executive came to my Home for a demo but since the signal was too weak they suggested for a device to be installed on my terrace. I paid an installation charge of 500 but since the device could not be installed on my terrace they assured me the return of my installation amount.
I have been following up with them for the past 1.5 months but...

Dear sir i have taken a Tikona broadband connection on 20-4-10, ful 799 Plan and i was promised that i will be getting 2 mbps speed up to 500mb usage and here after my speed will be reduced to 600 kbph.
but as promised i am not getting the speed of 2 Mbps speed and not even i am getting 600 kbph .

My account id is :[protected]

Please do the necessary action

Thanks and Regards

Sunil...

Pls find below the communication had with Tikona Broadband and please decide the course of action. I m just fed up giving reminders to them but nothing has been done till now.

below is the communication had with the company thru email, Hope that will be enough. In case any further clarification is required pls feel free to contact.

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HIGHLY UN-PROFESSIONAL MANNER..........br...