[Resolved]  Tikona Broadband Services — Non responsive Customer Care

I HAVE TO KNOW ABOUT TIKONA BECAUSE I NEED TO USE TIKONA.HOW IS THE COVERAGE.IF IT WILL WORK IN TAMILNADU????

dear sir/mam
I am looking for broadband connection.


thanks
virendra chauhan
mob.[protected]

Dear sir
I am trying to get the live demo for theier products for the last five days.

While marketing they claimed that a live demo will be arranged within two days.
Let alone live demo nobody has bothered to even call to take an appointment till date.
Everytime I call their customer care they tell me they have escalated the matter and give me a new request / complaint no. but to no avail.

If any service provider is treating a customer like this before even the start of the service imagine the situation of after sales service.

Abdul Qadir
[protected]

Hi all ... am desperately looking for the e mail id of the ceo of Tikona.
Can anyone help pls.

Mannish from Bangalore
mannish.[protected]@gmail.com
[protected]

Tikona Broadband — Poor After Sales Service

Hi,
This is to Inform you that I had accepted an agreement with Tikona Broadband for a Broadband Connectivity 3 months ago. The connection was successfully set up after several times but finally the job was done . As a part of the deal i was expected to receive a full version free antivirus installation at my place via an engineer at the same time to action against a complaint with regards to connectivity issues . It has been over 3 Weeks since i have not heard about the complaint followup and 3 months since the awaiting of the installation .
Would like to request for an honest answer in this regards as this is absolutely AWFUL LEVEL OF CUSTOMER SERVICE .
Today its me who says it but if the trend continues Many others are yet to follow .

Please reply on some feedback and suggestions on the matter. Would be APPRECIATED

Username - [protected]

Completely agreed with all the above headlines of complaints with regards to the level of customer service. it is AWFUL & DREADFUL !!

Tikona — Non Responsive

I want to install new connection from Tikona Broadband connection provider so i registered with Tikona Company , no body is bothered to provide new connection . when company is such irresponsible behavior to acquire new customer .then what happens after sale service .

Anil Singhal