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[Resolved]  Tikona — CHANGE OF PLAN

I WAS VERY ANGRY BECAUSE I WAS TRYING FROM 3 DAYS 2 CHANGE MY PLAN FROM FUL 499 TO FUL599 BUT THERE IS NO RESPONSE!!!
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet

Comments

i am trying change my plan to 299 to 799 but from last month did not give any resposne. i call on call center they say ur accont not close.
They are having good and improved customer care now.

and the speed is the fastest, no doubt...
Hi! I want to change my plan. please contact me ASAP. my number is [protected].

Thank you
Tabrez
Sir
I have given connection in 599 plan And in that plan the downloading speed is
300 Kbps
but
I got the connection for only 150Kbps and the downloading speed
is 18--20 Kbps only i am feeling insufficient on your service
i[censored] didn't do the needful then i wont pay the bil for this month
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i am using tikona 499 plan of 150kbps speed but getting only 59kbps
customer care executive saying problem will be resolve
but 6 days passed and problem remain same
should i pay this month bill ?
I would like to change my plan from 499 to 299 with 1000MB. How to change my plan. Could anyone plz let me know. My no is [protected].

Thanks in advance.
I would like to change my plan from 499 to 299 with 1000MB. How to change my plan. Could anyone plz let me know the details howto change the plan and inform me thru mail kov.[protected]@gmail.com
i am very angry about customer care because i have changed the plan ful 599 to 49 before 3 months back stil now no response from tikona care, & from 3 months ididnt pay the bill & now i am disconecting the connection
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tikona customer care service is very bad, they does not attend the call, its toll free number is very bad, plan changing is very troublesome process,
i want to change my plan for rs 800 to rs950, but its toll free number disconnected so many times, it is very painful situation for me,
Hi! I want to change my plan to 500 to 675 please contact me my number is [protected]


Thank you
prabhakar.c

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    Customer satisfaction rating
    66%
    Complaints
    4913
    Pending
    1391
    Resolved
    2790
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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