[Resolved] Tikona — Worst Internet Service Provider | |||
This complaint is w.r.t the worst internet service provided by Tikona Digital Networks to its customers. I recently subscribed to Tikona Digital Networks which projects itself as India's best Digital ISP. I am now victim of this ISP after paying Rs.500 towards intallation charges for a 300kbps internet with a Wi-Fi enabled modem.The service provider has deceived us by installing broadband connection with a cable modem. In addition this cable connection works only intermittently with a very low speed of 2Kbps to 3 Kbps. I made ample number calls to the Tikona care and ended up gaining nothing. Every time we make a call , they ask of a time period of 24 hours which now added up to 15 days. In spite of all these we have given a request for cancellation of my internet connection. I was told that , the disconnection will happen within seven days. Till date[8th day] neither the Wi-FI Modem is installed nor the termination of the subscription took place. The following are the complaint numbers for reference: My application no: [protected] user name: [protected] Complent no:[protected] Disconnection comp lent no: [protected] Sandeep Kumar Sales Executive Mob: +91 [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
tikona digital service — worst service
dear sir,My name is tarique aziz. cust id is [protected]. I have launched the request to arranage wi-fi for last 20 days, evertime when I call every cusy service executive tells that our engineer will come within 24 hours, from last 20 days 24 hours still not over. today when I called on tikona helpcare, and told to custtomer care executive to transfer the call to senior he directly neglected and told that there is no such facility to transfer the call to the senior, what is the bull service is this? i ahve not seen service like this anywhere till my whole life.
thanking you
tariq aziz.
Hey guys tariq is right about the Tikona Digital Service. I was one of their customer, their services are really pathatic and responce on helpline threible. I am no more using thair service. I request to you guys that if you can avaiod to take thair service and have other service provider in your area, don't go with Tikona.
Cheers!!!
Cheers!!!
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Wifi — Worst service provider
I think, government should baned these type of company who only harasses the common people of india.No better service no better customer service.... Tikona only making fool...I requested to all plz dont take tikona connection even it provides free service.I am using from last 3 months but it never happens that it works properly sometime no connection....Now i want to disconnect it so i complained four times in 15 days but no response.
My UID [protected].
I am again requesting ply dont take tikona service even though it provides free service.Worst service provider in the world