[Resolved] Tikona — Bad Internet Service | |||
This is regarding Tikona's "GOOD FOR NOTHING" internet service which they are running in NOIDA. I took the Tikona internet connection in April 2010. It was all good the very 1ST day, I called up the customer care, a guy from the collections came to collect the money and required documents within an hour. He prmoised that the connection will get started within a Day. But there was no sign of any thing happenning for the next few days, until I called up the customer care atleast 5 times. Finally a guy came only after 5 days to setup the connection. Again it was all ok for the very 1st day, the signals were fine and I was able to connect. Starts 2nd day, and I have not been able to connect the internet because there are no signals anywhere inside or near my house. The modem is a piece of JUNK. I have not been able to connect even when I stand outside my house in the open or on the terrace. There are NO SIGNALS NOWHERE. I called up the customer care like a 20 times in last 25 days, each time I got the same reply "Sir, you request is under process, you will recieve a request# on your mobile, and our technician will visit your home tomorrow" I have recieved no request# on my mobile for the complaints I have logged and there is no GOD DAMN sign of no Technician. Its been 25 days since I am trying get a technician to fix this. I have also called them up to have the connection disconnected. But they are even not willing to visit and disconnect and take away their modem. Adding to the misery I have recieved a bill of Rs220 for using nothing at all (and I guess for calling their customer care and disturbing their DUMB Customer Care Representatives). Please take some strict action against this fraud company. Tikona User ID - [protected] Mob - [protected] Aaman Chawla Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Sir,
Garbaage. Rotten. Poor service of Tikona
Deposited rs.500/- (Rs Five hundred only) for get the internet installed. e had booked and deposited the requiste amount but till date the connection has not been installed neither at Sec.VI Qtr No. 33 P&T Qtrs. R.K.Puram nor it is been installed at C-14/A DDA Flats Munuirka. Few days back I came to know that there is no network in R.K.Puram or Munirka. So kindly refund our money or else forcible we will be going to Consumer Court than how to extract money from you that will only be the duty of court and you will not pay us Rs.500/- but 24% penal interest and frustration we are facing making calls to u. So be good and refund the money do not force us.
Yours faithfully
Chander Bhushan
Narender Singh [protected].
Garbaage. Rotten. Poor service of Tikona
Deposited rs.500/- (Rs Five hundred only) for get the internet installed. e had booked and deposited the requiste amount but till date the connection has not been installed neither at Sec.VI Qtr No. 33 P&T Qtrs. R.K.Puram nor it is been installed at C-14/A DDA Flats Munuirka. Few days back I came to know that there is no network in R.K.Puram or Munirka. So kindly refund our money or else forcible we will be going to Consumer Court than how to extract money from you that will only be the duty of court and you will not pay us Rs.500/- but 24% penal interest and frustration we are facing making calls to u. So be good and refund the money do not force us.
Yours faithfully
Chander Bhushan
Narender Singh [protected].
I totally agree with you i facing the similar problem with this service provider, Government should take a necessary action against such companies and should be banned. Many people are suffering from such service.
Yes, i agree with you all, I took tikona on 26th of May 2010, the services were so poor slow connection that i had to tell them to disconnect . i told them everyday to disconnect, on 2nd of July 2010, i told them to disconnect and they have't done so till date they also send me the bill on this date for 2 months for which i have never used their services.
Please help.
Please help.
I guess there is nothing we can do except spreading the awareness.
We don't want to waste our time going to courts knowing the conditions of courts in India where there is extremely hard to get justice and when we have other important stuff in life to deal with.
They have not been able to cease their operations even when we have more than 23 pages of complains registered here, with more than 20 complains per page.
So my advise is to use the internet to spread the awareness.
Facebook, Twitter, Orkut, and other social networking websites will help for sure.
Aaman
We don't want to waste our time going to courts knowing the conditions of courts in India where there is extremely hard to get justice and when we have other important stuff in life to deal with.
They have not been able to cease their operations even when we have more than 23 pages of complains registered here, with more than 20 complains per page.
So my advise is to use the internet to spread the awareness.
Facebook, Twitter, Orkut, and other social networking websites will help for sure.
Aaman
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
I am completely agree with you, I am one of the customer like you, I have taken the connection on 6th March and after a week service went down, inspite of several complaints engineer haven't visited and I have escalated this to their nodal officer MR. Vikas Bhosale (mumbai) and to their sales and customer care head but these shameless people never come back.I have raised disconnection request and after 15 days they disconnted the service but sent me the bill for 2 months and when I called the customer care he says, your connection is active.
Really I have never seen such a cheater and pathetic company where from top to bottom these people are cheating.
I am recomending to all the people that we will either go to consumer court together or go to media, to teach a leason to these frauds, otherwise they will continue to cheat the consumers.
Please pass my message to all tikona complain forum and together we file a case against them and include the media.