[Resolved]  Tikona Wi Bro — Slow speed

I am Unsatisfied with Tikona service. My problem is speed had adopted 599/- plan with Unlimited downloading and uploading.
Speed I get it is 6kbps to 130kbps ranges with time. I have continues calling to customer care service all the technical and managers in the customer care says give us 48hours, Sir i had taken tikona service on 11th of 2009 December ensuring that your service will be good but your company Tikona is worst and fooling customer belief. All the customer care says switch off your modem for 5 min and then release ip and renew ip and then our technical person would come to your home with in 48 hours.But Sir no one came for last 6 days for the first 3 days speed i got is 319kbps then after the speed gradually decreased.I have checked my speed in tikona speed where it show 287kbps when i check in outer site network like 2wire.com my actual speed is 4 to 130 kbps ranges

Tikona Had wasted my time and money I want a solution to this so that no other person would face this problem once again MY CONTACT NO: +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Tikona Wi Bro — Keep on getting bills after disconnection

I had taken a Tikona Wireless connection in February 2010 end. It never could connect in a "broadband speed" range and always the Tikona service reps would say it will improve soon. I finally disconnected it in April 2010 but the horrible part is that they keep on sending bills for this. They have collected their wireless modem and other stuff long time back, so there is no way that I can avail of the services. Yet they persist in sending me bills-what's more the bills are accompanied by SMS warnings and threats to pay up or else! Despite repeated complaints to their customer helpdesks and numerous emails to their office, nothing has changed. I am now wondering how to get rid of this problem.
I'm very very unsatisfied with the speed that Tikona is providing, it really sucks its rather wasting time and money with the service. I'm using 799/- plan from the past couple of months, with this speed transfer rate should be 80-90Kbps, but range is 15-60 kbps... With that 799/- there are many service providers who can offer higher speed. Service is really horrible... I'm gonna change this service from next month, I'm so sorry to say this...

Tikona Wi Bro — complaint not complete of dt.25/12/10

Dear Sir / Medam,
We have give complaint no.1-[protected] Dated-25/12/10 to(Tikona vibro internet) Tikonacare for internet not working and there customer care person Miss Sona Telling us "we will clear it within 6 hour than we have perperly call to tikonacare for the same but till date our problem not solve.
So plz do any action for the same.

Thanks
Kiran Kumar Hambir
Gala no.4 Panduran Nivas
near lalit weight bridge kalyan
shill road manpada dombivali (e)
Mobile:-[protected]
Thanks, I was about to book it and now i have cancelled it...

Tikona — Slow speed and bad service

hello my name is S.k. Sharma , i have subscribed for this new net service provider call tikona in & my Uid is [protected]. tikona company has shown me a very good demo of high speed internet at my Office. so i have purchased it & In Begining it Worked v.good, but later on it getting down to down in speed, I have been suffering a lot & every time i complaint them they just give me complaint no. & that's it none of there engg. has yet arrived & nor anyone has solved my problem . hope i might get justice over here .



thanks and regard
v.k.mishra ( office ex.)
Same with me... Craps instead of improving say there are other service providers go to them.. This is the attitude of their marketting executive. They even hid the contention ration clause while marketting their plans the show for some plans but not for unlimited plans... Seriously action must be taken agains tikona if you charge for unlimited plan and 600 kbps then speed should be 600 and you cannot change the speed whenever you decide. I am going to remove tikona next month.. Cheats. Bunch of liars.
Tikona is Worst service provide. MTNL and other service provider are better than this company.
Hello, I am sunil shetty and m using tikona broadband since from last 3 months. Almost only for the first month I got good speed and then it was very slow speed and device issue started which is yet not cleared properly.
And most important thing is that I am getting download speed of 94kbps and 27kbps via speestest.tikona.in
This is really bad and needed to be solved very soon. And hope will be resolved sooner..
Seriously ! Tikona Sucks, I'm Gonna Switch to others, but never tikona :( ! When i had a new connection they gave me ~300 Kbps Downloading, Not it Comes either 250 or 0 Kbps ...most of the times its 0 . and No internet Access, Tikona have cheated with Hopes !

Tikona Secured Wireless Broadband Service — Regarding Bill

Dear sir, I already clear my bill & i request to tikona care please deactivate my account but tikona care not deactivate my account and regenerate bill. so help as. Regards Ashok Kumar Tara [protected]

Internet connection problem, no technician visited.

The company customer care only promise to visit, the company gives the same contact info of technician who doesn't answer call. This going on for days.

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