Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I had booked ticket in setc, ultra deluxe bus on oct18 2013, fri 9.25pm bus. Most of the seats are damaged and window glasses were broken and no window locks. it was not worth an ultra deluxe . When We asked the conductor about this, he didn't respond at all and refused to give the complaint number. In future pls avoid these buses because they are not safe as well. I have attached my reservation ticket details with a big hope I am writing...

Hi,
Am Priya .An 18 years old college student from Trichy . I would like to let u know about the incident happened today while travelling from trichy to tanjore . The conductor of the bus ( TN.45.N 1963 ), i have noted him many times while travelling in tat bus . it is an express bus ( kumbakonam ) . He wont give the balance money to the passengers and if they ask for their money he vil start shouting at them as if they had commited a mistake . And today it happened to me .He din't give my money .And also his behaviour was not gud with me and also with other girls travelling in that bus . please make a note of it and take serious actions.

Usually on sundays, From Mettur to Chennai i didn't get tickets. If i go on friday to get ticket for sunday they ask me to come on sunday. if i go on sunday they told all tickets are booked on friday itself. Conductors and Drivers itself giving the tickets to their relatives or known people. Please bring a online registration. This is very difficult for us to get a normal bus and go to chennai. Please consider this as high priority issue.

Hi sir Im Manjunath working in electronic city Bangalore . I commute daily using tnstc bus. I dont prefer a ksrtc bus just coZ I wanted my Tn govt to earn revenue. I had a worst experience today when I commute to Bangalore from hosur. I got it in to a Salem to Bangalore bus in hosur. Daily I pay rs 30 for commuting to electronic city Bangalore. But today conductor mistakenly printed a 38 rs ticket for a other passenger in the place of 45 rs ticket. So he somehow cheats me saying this s special bus so u have To pay Rs 38 .which is actually for a different stop . And I denied coz daily I pay Rs 30 for commuting. But the conductor was rude to me. And made me get down in a empty place . I had To walk 2 kms for a bus stop to catch a bus. This is ridiculous. I pay all my taxes . I pay IT road tax. Everything . But a common man like me got insulted like by this incident. I have failed to note the conductor name. But I have bus number and the time of commuting BUS NO TN 30 N 0676 TIME OF BUS DEPARTURE IN HOSUR IS 9:50 PM DATE 19/09/2013 BUS ROUTE : SALEM TO Bangalore I hope I Will get a prompt action from your end. P.S : I HAD GOT IT INTO A ANOTHER TN BUS WHERE THEY CHARGED JUST 30 RS . Thanks and Regards MANJUNATH C

Hi sir Im Manjunath working in electronic city Bangalore . I commute daily using tnstc bus. I dont prefer a ksrtc bus just coZ I wanted my Tn govt to earn revenue. I had a worst experience today when I commute to Bangalore from hosur. I got it in to a Salem to Bangalore bus in hosur. Daily I pay rs 30 for commuting to electronic city Bangalore. But today conductor mistakenly printed a 38 rs ticket for a other passenger in the place of 45 rs ticket. So he somehow cheats me saying this s special bus so u have To pay Rs 38 .which is actually for a different stop . And I denied coz daily I pay Rs 30 for commuting. But the conductor was rude to me. And made me get down in a empty place . I had To walk 2 kms for a bus stop to catch a bus. This is ridiculous. I pay all my taxes . I pay IT road tax. Everything . But a common man like me got insulted by this incident. I have failed to note the conductor name. But I have bus number and the time of commuting BUS NO TN 30 N 0676 TIME OF BUS DEPARTURE IN HOSUR IS 9:50 PM DATE 19/09/2013 BUS ROUTE : SALEM TO Bangalore I hope My problem will get addressed. P.S : I HAD GOT IT INTO A ANOTHER TN BUS WHERE THEY CHARGED JUST 30 RS . Thanks and Regards MANJUNATH C

I am traveling in route no 131UD bus from chennai to Arantangi on 7th sep 2013. I would like to appreciate the driver, because of his patience and dedication in driving such a worst bus ever. Also i an not sure how people are commuting in this bus daily which is in terriblle condition. First the bus don't have sackupser on both rear wheels. Second windows are not movable and static. To add pain to the butt when we were traveling it started raining, and we took shower while traveling. It was a nice experience and new one too. Not sure will some one take necessary action..believe that AMMA will address this issue which is big pain for middle class people like us

It is really very poor, bad performance by the SETC site for the last three days (Today is 6th Sept 2013) & this problem still prevails. We (people) are not able to book ticket stating SERVER BUSY, TRY AFTER SOMETIMES for consecutive third day. Also we are not able to compliant about this in toll free number (getting busy tone). What to do now? What is happening in SETC? Are the insider in corporation booking tickets for their convenience in sight of coming Vinagar chathudi, Diwali holidays. Do not mistake me, for this harsh words. Because, all the happenings are mimic like this only.

I have booked tickets in tnstc through my login on[protected]. one ticket for Trichy-Chennai travel on 6th september (PNR no T5537182) and two more tickets for Chennai-Trichy travel on 9th september (PNR no B5537323). Now i want to cancel both my tickets. Once i logged in to my account... There is no booking history of the 3 tickets i booked. It says no valid tickets available to cancel. I have those tickets in hand.. When i called the customer...

Hi to everyone........ I travelled from chennai cmbt to Trichy central bus stand on 31.08.13 Night 10.30 p.m (from C.M.B.T) to 5.30 am (to Trichy) .. I had an ash color bag with my dresses and M.C.A Tc of Asan memorial college of arts and science and my M.C.A marksheets in that.. I missed all with bag. Kindly provide any help to me. If anybody submit that bag, kindly contact me B.Manivannan MCA Karambakudi [protected] 0r [protected] Those certificates are my life. So if anyone know the details kindly contact me. The above all the statements are true to my knowledge and belief. Truly Manivannan Balakrishnan

Hi to everyone........ I travelled from chennai cmbt to Trichy central bus stand on 31.08.13 Night 10.30 p.m (from C.M.B.T) to 5.30 am (to Trichy) .. I had an ash color bag with my dresses and M.C.A Tc of Asan memorial college of arts and science and my M.C.A marksheets in that.. I missed all with bag. Kindly provide any help to me. If anybody submit that bag, kindly contact me B.Manivannan MCA Karambakudi [protected] 0r [protected] Those certificates are my life. So if anyone know the details kindly contact me. The above all the statements are true to my knowledge and belief. Truly Manivannan Balakrishnan

This is about the poor maintenance of setc ud bus running between Chennai and Trichy. Few of the seats were only in good condition. Some of them are completely broken. The conductor doesn't have a answer, he simply regret. Take some action to look after the maintenance of buses that too running long distance.

Sir, I took a bus with my ailing mother (A21 – Express) from Chrompet today (21.08.2013 at 05:50 PM) (Bus no: TN 01 N 5745). My mother is 60 years old and we went to Chrompet to consult a doctor for her ailments. After boarding the bus, I asked the conductor to give me two tickets to Vandalur Gate Stop, he gave tickets of 9 rs. each but said the bus won’t stop at Vandalur Gate stop and I with my sick mother have to get down at Vandalur Zoo stop and catch another bus from there. Since, all buses except ultra-deluxe ones are required to stop at that bus stop, I asked him why he won’t stop there. For that he says he won’t stop there and if I want I can go request the driver to stop. I asked him why I should request the driver as Vandalur Gate is a compulsory stopping for this bus, for that he replied the bus will get late if he stops there. He further said that it will get late for them if he stops the bus at Vandalur Gate. I asked him whether the bus is for passengers to get to where they are going or for Drivers/Conductors to use as they wish. For that he said that he won’t stop the bus and I can do whatever I want. He didn’t stop the bus in Vandalur Gate and me and my mother had to get down at Vandalur Zoo stop and cross the road and catch another bus from there to get to Vandalur Gate. Three passengers other than us were also travelling to the same destination and they got down at Perungalathur itself since the conductor and driver harshly told them too that they won’t stop at Vandalur Gate Stop. Government have erected boards in the bus stop at Vandalur Gate that all buses except ultra-deluxe ones should stop in Vandalur Gate but not many drivers/conductors follow it. Buses are for people’s travel only and if driver’s and conductors doesn’t stop where they should then what is the point in government running buses? Drivers/Conductors like these think the bus they drive belong to them and passengers should not raise any questions against them. This is not a one-off incident and it frequently happens at our area. This has become a problem for people residing in our area as we have been forced to wait for white-board buses to come (which is not frequent) to travel from/to our stop. Ladies and elderly persons suffer a lot due to this. So, I request you to kindly take action against the above mentioned staff and take necessary action such that all buses stops at our place (Vandalur Gate). Yours Sincerely, K Sasi Kumar, Vandalur-48. M-[protected]

Hi,Good day!!! There are 4 Ultra Deluxe services starting from Chidambaram to Chennai as per the online portal. But out of the 4, 3 buses are new UD and one bus alone is a Super Deluxe instead o[censored]D service. This service usually starts @10PM from CDM to Chennai. This bus will be started at anytime in the 4 timings during night times.We are paying UD service charges in booking online, but we are getting a Super Deluxe bus class service. The seat condition is very bad and no push back. Yesterday when I travelled, there is a heavy rain and passengers seated near to window faces to stand whencome at night times eventhough they had made an advance booking.

I even complained the same to drivers,conductors running that bus, and with the ticket counter(SETC @ CDM), and also complained to Cuddalore head office. No positive action taken yet

It will be great if all the 4 services starting at night can be provided with UD service daily/atleast on Sundays where more people is travelling. Else, please change the service to Super Deluxe in online so that we can book accordingly. The charges also not getting refunded for plying a Super Deluxe services.

Looking for your positive response.

I usually board the bus 100 C (Cheranma nagar to Gandhipuram) from mani school at 8:10am. The bus arrives at Gandhipuram and then leaves to Cheranmanagar via Ganapathi. The bus driver Mr.Shanmuganathan was driving the bus today(06,Aug,2013). It is the usual practice of him as not to stop the bus at bus stops. Also he reaches much earlier to Gandhipuram bus stand and leaves from there earlier too. The bus timing mentioned in the time sheet...

Dear sir/mam',
I work in a private organisation, an mnc named Honeywell automation India Ltd. My company has provided me laptop for my official works and I regularly carry my laptop during my site visits to various places like salem, karur, cuddalore. Today I started to salem from trichy for my regular site visit at malco, mettur by tnstc bus, carrying my office laptop with me. I paid the usual ticket fare of rs.85 towards...

Respected Sir/madam


Yesterday i travel in one tnstc bus(LSS).The bus no:TN 33 n 2931.Its from Vellokovil to Erode. I boarded at Molapalayam Nallroad.
It is the worst time in my life.Because the conductor misbehaved with me because of not having change.Its a 14 rupees ticket.
As i did not have 4 rupees change,he scold me and speak unneccesary words .I am working as a software engineer in bangalore.
I did not tolerate that words, till now.he speak to one younger person like me,so i am fine.but if he
Speak like that to some heart persons and older persons means,they only affect.because of this conductor i suffered a lot yesterday
when i am moving to bangolore from my home. But i dont know conductor name,he did not wear batch also.but bus no is TN 33 N 2931


DATE I TRAVELLED:16.7.2013
POINT:VELLOKOVIL TO ERODE
TIME :8.50 PM AT MOLAPALAYAM NALLROAD
BUS NO:TN 33 N 2931.



please consider this mail as serious and kindly take him the action .otherwise many persons suffered a lot.

A government bus plying to chennai from vandavasi, stopped at the stop of poonammallee on 13/07/2013 at around 3:45, bus registration tn 09 8103 (supposedly vfrom vandavasi depot) and the conductor of the bus told only people travelling to koyambedu having re.4/- change can board the bus. He abused in a very uncivilised manner, using utmost foul language and pushing the ladies who had boarded down the footboard. I want some immediate action to be taken against him.

when I got inside the bus through front door ...conductor yelled at me for not entring through back door ...being a Female I felt more comfortable at front ...as the crowd were less there ....I don't understand why he shouted for that ....I payed for ticket also properly ......from Chennai ...adyar signal bus stop to rto thiruvanmiyur ...11:20 am..pp19x....tn 01 n 8246...

While Travelling from Salem to Vijayamangalam (comes Under Erode District) i have noticed that passengers Travelling from Salem whose destination point after Perundurai will be considered as Travelling from Salem to tiruppur irrespective of the place they get down. And i enquired the conductor about this , his reply which irritated me was we dont have proper tickets books, so we are issuing full(Salem to Tiruppur) tickets. I felt that the reply given by conductor was irresponsible. So i want the TNSTC authorities to look in to this and provide proper tickets. Because we dont want to pay for the place which we dont travel.

I booked a eticket (Rs.301) on 8.3.13 from chennai to karur (bus no. 429UD) at 8.05 pm . Actually the bus start in chennai cmbt at 8.45 pm and they take printout of passenger list at 8.02 pm , so my name is missed in passenger list. they alloted my sheet to unreserved passenger. i picked up only in perungalathur only. the conductor checked my name in passenger list. it was missing and another passenger(unreserved passenger) hired in my sheet. The conductor not accept my ticket and i forced to take new ticket(Rs. 255), and i travelled without sheet. Totally i paid Rs.556 for travel with no sheet.The whole night i m not sleep well. It is very irritated to me. Is there any possible to refund my money?
i found the printout time of the passenger list while i checking my name in passenger list which is shown by conductor.