[Resolved]  TNSTC — poor maintenance

This is about the poor maintenance of setc ud bus running between Chennai and Trichy. Few of the seats were only in good condition. Some of them are completely broken. The conductor doesn't have a answer, he simply regret. Take some action to look after the maintenance of buses that too running long distance.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Every year Goverment allocates big amount of oney to transportation. Goverment also every year buying new buses. But, the problem is maintenance. Now I am studying in Bangalore. Here, most of passangers are prefer KSRTC than TNSTC. they are having good maintanance. Last week I travelled from Bangalore to Salem in TNSTC. that was pathetic travelling experience for me in my life. I found out few problem regarding customer dissatisfaction. those are
Speed lock in every TNSTC where there is no system in KSRTC
No floor cleaning and window screen
No value to customer
Yesterday (11/6/2015) i travelled to salem from chennai in bus number TN32 N3711. It was a very bad experience. It was a rainy day, all the passengers inside the bus got wet due to the bad condition of the bus roof and windows. There was no place to hide for rain. Each and every place of the bus was damaged. When we complaint this to driver and conductor, they do not have any idea. Please make necessary steps, we would like to make use of government services.

CHENNAI TO HOSUR 8.5 HRS

15.06.2014 CHENNAI TO HOSUR 13.30 DEP ARRIVAL 18.30 REACHED 20.00PM THIS IS CUSTOMES SERVICE 60 DAYS ADVANCE RESERVATION VEHICLES LOCAL VEHICLES REAACHED 6 HRS

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tamil Nadu State Transport Corporation [TNSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    4185
    Pending
    0
    Resolved
    324
    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
    View all Tamil Nadu State Transport Corporation [TNSTC] contact information