[Resolved]  Videocon D2H — no customer service - purely harrassment

Videocon D2H — Originality of timer

I have bought a timer switch of washing machine from service center, but it donot look like same as the older one. I am attaching photo graph of older and new one. Pls. reply me the originilaty of the product.
Pls. Reply me, my detail

[protected]@sify.com
[protected]

iam purchase videocon washing machin on 30th dec'11 but inside of the pack not aviable user manual plz provide the user manual

regrads
vijay
[protected]

Videocon D2H — Split the connections

I have D2H connection at my home with Three connections(set Box) and i want to split in two+one saperately.My ID 13943410 and contect No.[protected].

Videocon D2H — sim

Hi,
I am govinadasamy from namakkal, my videocon number [protected], is not working, i can't able to call customer care, , Kindly Help me , iam suffering from last 15 days,

Videocon D2H — Self balance deduction

I got my mobile balance deducted on[protected] about 40 Rs. I want my money refund, I complained to customer care, He denied & blamed that i have sent a message to activate this i.e. totally wrong... i never did so, it's their own creation. Kindly help to solve my matter... I need my balnce refund which I have never used ...It is technical theft by Videocon...Are they thief..

What exactly are you looking to do can you please explain this in detail..

My problem 249 plan recharge, recharge success but plan not activate my no. [protected].
pls my problem short out,

aijaz ahmad

Videocon D2H — Rs.5 are cut

hi i have videocon prepaid customer last 1.5 yrs MY NO.[protected] my problem is last 20 days my prepaid balance are cuts every 5 day cut charges Rs.5 every 5 days i have call to customer care 8 th time and he says this is technical problem ur balance ar refand but balance are not refand. last 3 days i m calling( 121 and 198 ) 23 times customer care but is not responsing to my call pls halp.tnx

CHINTAN

MY VIDEOCON WASHING MACHINE BROKE DOWN SEVEN DAYS BACK. I IMMEDIATELY LODGED A COMPLAINT TO THEIR SERVICE DEPT. AN ENGINEER REPORTED THE NEXT DAY AND SAID A CERTAIN PART NEEDED TO BE REPLACED.WE AGREED TO MAKE THE PAYMENTS AS REQD.THE MACHINE IS THREE YEARS OLD FULLY AUTOMATIC.NOW AFTER SEVERAL COMPLAINTS NOBDY HAS TURNED UP TO REPAIR THE MACHINE.THEY SAY THE PART TO BE REPLACED IS NOT AVAILABLE.HOW LONG SHOULD WE WAIT.SERVICE OF SUCH A REPUTED COMPANY IS VERY POOR.
SUNIL KHANNA

even i had a same experience. i had bought a new washing machine of videocon which never worked since day 1. After 3 months their engineer agreed fault and committed for replacement but its also past 3 months i havent got replacement. even regional authorities are talking arrogantly.

Videocon D2H — reconnection

i need to move dish from present place to just 2 -3 mts aside as present place is a disturbance to my owner and i was ready to pay for re fitting simply now they are asking me cash for disconnection re-connection refitting etc whats not logic

Dear Sir,

i have purchased Videocon washing machine in 2009 from GIRIAS Bangalore and there was a problem where spinning was not functioning. I contacted Just Dial on November 10th 2011 for videocon Authorised service center phone number in Bangalore and within few minutes, I got a call from Ms. Shreya ( mob [protected]) that she is calling from Bright Servicesfrom Bangalore and said that they are Videocon Authorised service center and one person by name Pradeep ( mob[protected] will be coming to solve the problem. He came and replaced the parts and asked me to go for anual subscription. i have paid an amount of Rs 4675/- (Invoice no 1016 dated (11/11/2011, bill attached) and asked me to use the washing machine after 12 hrs.

the next day when i used, i found that the water was coming from below the washing machine. I called Pradeep on his mobile[protected]. he said that he will come on Monday 15th November. After making several calls, he came and checked and said that he has fixed the problem.. But in the eevning when i checked while spinning still the water comes from below the washing machine.. I Called him several times on his mobile, he used to say he iwll come next day and when i call him again, he nver used to pick up calls and till today he has not turned up. It's almost 1.5 months, still the problem is not rectified. one day even i spoke to Ms Shreya ( mob [protected]) and told all these things, she assured me that the problem will be rectified but still it is not rectified.till date the washing machine problem persists.. when one day when i got pradeep on phone, i asked his mamager's number so that i an speak with him. he gave me this number [protected] which is always switched off..

Even today i called pradeep several times on his mobile, he is disconnecting the call.

Really to say, i am not at all happy with the kind of service you are offering and i have DECIDED not to use videocon products henceforth.. Atleast after seeing this mail, i hope neceesary action will be taken and the problem will be rectified.

Regards,
Jayatheertha.K.Kagalkar
Mob[protected]

Dear sir,

I am writing in the reference of my complaint no SAL [protected], SAL [protected], this is to bring in your notice that i got a problem on 20/1/ 2012 in my washing machine and i made a call to customer care stating that my rinse and spin option are not working as well as i told them that the very next day that means on 21st i am moving to my native place and will be back on 14/2/2012.And i asked them for complain no but it was not raised by the customer care center telling me and convening me that once you come back you can get the thing done and we will put your complain in warranty period.( NOW HERE I MADE THE MISTAKE IN BELIEVING THEM AND NOT TAKING A COMPLAIN NO, AND NOW I AM PAYING THE PRIES AS MY WORK IS LACKING BEHIND TILL THIS PERIOD).
It was advised by the customer care that once i come back i can get my work done within same period as the earliest, so i did the same i came back on 14th and made a call to customer care center, stating my problem and again it was advised to me that your call has been booked in warranty period only, so it will be done with nominal servicing charge.

Now the service center has told that mechanism, mechanism plate and outer tub is in trouble they are also telling that your warranty has expired three days before, what shall i do in this endeavor, please advise in this issue.


hoping positivity
regards
vivek singh
no 17 samadhanapuram
dargha
[protected]@yahoo.co.in
[protected]

i have two d2h conection id no 38406299
i want my connection to split
to new phone no
new phone no :[protected]
satlitebox1011
sr.no.[protected]
card no. [protected]
package new gold
plz procced

buy video-con product they are cheaters i purchased washing machine and got a gift voucher want to redeem through e-mart India paid extra amount but more then month. still not got the product. no response e-mart and video-con cheating people

Videocon D2H — sim complaint

i have activated internet servise of rs 13 in my videocon sim whoz contact num is [protected]
before activation of internet service my main balance was 52rs and aftr activation its showing 26rs kindly transfer 13rs back to my main balance account as soon as possible

Dear Sir / Madam,
i want to say that i have purchased videocon refrigerator on date 19.02.10 from Sapna electronics Jaisalmer(Rajasthan). i m facing problems from that time. there is no cooling, i have not got ICE in these two years from this fridge.
total 4 times it got repaired . one time its compressor changed.
now i want to know that to whom i can say my problem.
i think i have wasted my 10000/- rupees.
Now one funny thing is that dealer saying it is my fault because i have not informed him in last two years about fridge performance.when fridge repaired four times then what is other way to inform him about performance.

Now somebody told me what to do now????

Virendra Singh Rathore
[protected]

Videocon D2H — unnecessary charges

i have been charged for unused Packages.. I have given compliant to the customer care but they are not taking my complaint and not talking to me properly...
the complaint numbers witch i have raised at videocon customer care are[protected],[protected]

Videocon D2H — transaction success but no reacharge

Today i reacharge my videocon d2h with Rs 175
My Order ID is R[protected]
Transaction ID is 55018400
but no reacharge and transaction success. I want to return my amount please solve my problem as soon as possible

Videocon D2H — no charge but transaction success

I reacharge my videocon d2h with Rs 175 from reachargeitnow.com
My order ID is R[protected]
Transacton ID is 55018400
but no reacharge and transaction is successfull
i want return my money. Please resolve my problem as soon as possible.
thanks