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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 1233

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S
Saba.Khan
from Kota, Rajasthan
Dec 3, 2010
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Address: Udaipur, Rajasthan

VODAFONE Useless Customer Care Services

Useless customer care

I am one of the customer of "Vodafone" suffering from the worse services just because o[censored]seless "Customer Care Services.

My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in UIT Circle, Udaipur, no one is sincere here in working.

I went to Customer Care Centre at UIT Circle, Udaipur, on 1st December 2010 at 1.00pm and registered the complaint. I just want to convert my postpaid number into prepaid. He provided me the SIM Card & told me by today evening your services started.

Again on 2nd Dec. 2010 I called up one executive he told me again dear by today evening your services started. Because it can take 24 to 48 Hrs. I agreed with him but again I visit UIT Circle Vodafone store on 3rd Dec. 2010 (Today) at 2:00 PM...........The customer care executive told me by today evening or today night your services will be started. This is ridiculous........

This is the professional way of a Vodafone Customer Care Centre Executive at UIT Circle Udaipur. I dont want to mention name but its ridiculous .That incident gave me a bad impression about the Vodafone Customer Care Centre.

1) I want to know the purpose of Vodafone Customer Care Centre’s kept across the country. Is it to fool the Customers and to collect revenue for the company only?

2) Why Vodafone Customer Care Department which is having an international Brand image doesn’t train the Customer Care Centre Executives how to behave with the customers?

3) The time is precious for all and why they are delaying unnecessarily? They can collect all the queries/complaints and call and inform the messages/solutions on our complaints if not able to process/reply at that moment.

Thanks

By Unsatisfied Vodafone Customer,
Aug 13, 2020
Complaint marked as Resolved 

Vodafone — useless customer care service

I am just fed up.I keep on getting messages that at my request phone tune has been activated an my a/c gets debited by Rs55.No such request ever was made.No reply is accepted through SMS on flimsy grounds.This is cheating and day light robbery.Let us join hands and expose this cheat company and throw them out.My no.is [protected].Not to talk o[censored]nsolicited calls and messages!
I would have rated zero or in minus if ‘fair and honest dealing’ was one of the attributes. I know of at least ten persons who are running from pillar to post to get back their refunds from the company either on account of cancellation or on account of ‘refund of excess money’. The cheques issued by the firm bounces as a matter of routine as per their banker themselves i.e. ICICI koramangala.In my case also the cheque has been rejected on multiple counts. They have executives well trained and groomed to tell blunt lies. never ever think of buying from this builder.
I would have rated ittina constructions bangalore zero or in minus if ‘fair and honest dealing’ was one of the attributes. I know of at least ten persons who are running from pillar to post to get back their refunds from the company either on account of cancellation or on account of ‘refund of excess money’. The cheques issued by the firm bounces as a matter of routine as per their banker themselves i.e. ICICI koramangala.In my case also the cheque has been rejected on multiple counts. They have executives well trained and groomed to tell blunt lies. never ever think of buying from this builder.
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    jeetendra kashyap
    from Bhopal, Madhya Pradesh
    Dec 3, 2010
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    Address: Gwalior, Madhya Pradesh

    sir ,
    I am jeetendra singh kashyap
    Address- Gomti ki fadi mewati nagar hem singh ki pared lashkar Gwalior,
    (M.P) 474001

    MY mobile No. - [protected]

    SIM NO. - [protected]

    MY voter ID - sir meri voter ID or mery document mein ,Phoolbhag gwalior M.L.B road vodafone store. per jakar mein sarey document jamaa kar diye.

    sir meri problem y hai ki mery mobile per call aatey hai. ya me kisi ko bhi

    phone karta hu to shirf " CALL " likha hua aata hai no. nahi show karta

    3 days hone k baad bhi yeh meri problem sovle nahi hui hai ...

    so plz dear my problem doing solve ....


    THANKS YOU
    From ~ jeetendra kashyap
    +2 photos
    Aug 13, 2020
    Complaint marked as Resolved 
    Respected Sir,
    Dear sir,
    i am Rahul Soni From Gwalior M.P.
    i am portable my no. to Vodafone i have submitted document to retailer but my Sim service has been block yesterday.so please active my service as soon as possible.
    My Vodafone No. is [protected]


    Rgds:- Rahul Soni
    My Alter net NO. -[protected]
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      rasu_joarder
      from Mumbai, Maharashtra
      Dec 2, 2010
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      Address: Mumbai City, Maharashtra

      Recently (last week of October, 2010) I changed my residence from Santacruz(W) to Bandra (E). According I was asking to vadaphone care how I change my communication address for my post paid connection. On 1st november 2010, one vaodaphone representative named Rohan Shirke intracted me to send some self attested documents through my official mail ID. Accordingly I follow the rule, but upto december 1, 2010. When I was enquired for that surprizingly their other officer named Mr. Abhishek Shanghari (2nd December 2010) intructed me to go their nearest mobile store with the same document alongwith one application. Really i shocked that in the same company different representative advise different rule for the same problem.
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        santoshkt
        Dec 2, 2010
        Resolved
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        Address: Mumbai Suburban, Maharashtra

        Warning to other customers: Complaint/Feedback - at the end of my mobile bill payment on IVR - i was told i had 'won' the choice to opt for a 'Giordano Laptop Bag' or a watch - i paid 499/- towards 'taxes' - i received the so-called-Giordano bag a couple of days back and i am fuming! i wouldn't pay 100/- for such a trashy replica on the streets!! This is extremely shoddy vendor management if vodafone knows those bags aren't the genuine article - the best part? i logged in a complaint 10 days back - no one has bothered to call - and i'm what they call a high 'ARPU' customer! Go figure!

        Vodafone - you hearing this??? I'm writing to Giordano too

        Please spread the word! Don't take such offers seriously - someone from Vodafone recently called and told me they cannot be responsible since they use a vendor for such items!!! Can you believe that!
        Pathetic - looking forward to mobile number portability
        Aug 13, 2020
        Complaint marked as Resolved 

        Vodafone — cheating by vodafone mumbai

        i bought a new connection no [protected] from vodafone gallary sion i was made to sign form on which i it was written my talk plan corp fv 199 after activation a person comes to my house for address verification who also explain about my talk paln corp fv 199 but when i recived the first bill to my surprise i was under sone new talk 199 and according to me my bill almost rose upto 3 times on the same day ie 3 april 2009 i maild a complain to all the concerned department where in i got a outgoing call from vodafone after some 7-8 days where in i was told that i have opted for new talk plan and i have cancelled the corp fv 199 in fact this was done at the sion gallary after activation so they have foold me for sellin a sim which is not worth 250 rs fortunately i had the copy of all the documents where i signed so i was told you need not worry and the paln will be changed and there wont be any deactivation till the plans changes but scince 21 april my outgoing call get deactivated every day and i have to take all the pains to restart my outgoing service above this i get calls i afternoon at my residence pressurising my wife to make the payment i have in 27 day made 27x3 complaints to vodafone care nodal officer corporate assit appellate authority but all to def ears i have personally visited sion gallary almost 10 times but nothing has been done till date if any one can suggest me where to complaint to some top authority please mail me at my mailing adress [protected]@gmail.com also please get xerox copy of all the documents you sign
        I have already sent this mail to your customer care but till date none of you turn up. This is your BEST service quality, how promptly you are serving your valued customers. You people don't have curtsy to call / mail for your confirmation. I'm using Airtel & Reliance also but they are much better than you...



        Dear Sir,
        I'm using Vodafone since last one year, my mobile No. is [protected].

        Yesterday I contact your customer care for an assistance to get rid from unwanted SMS. Mr. Umesh Sutar talked to me and he explains me how to deactivate FLASH massages. After deactivating FLASH, I wanted to see the status of Missed call alert, when I enter the Missed Call alert to know the status of its service, automatically SMS was sent for activation of Missed call alert, which I do not want to activate, I was just thinking about its status only. I immediately resend the SMS for CAN MCI to deactivate the Mssed call SMS alert on my mobile.
        After doing all these I talked to customer care, where Mr. Gautam was there who had responded very rudely, when I asked him that I do not want this service, but Rs. 30/- has been deducted from my account, I just wanted to know whether it can be waived or not, to whom should I talked, he stared convincing me in a very wronged way by giving an example of Hotel, sir if you go to a Hotel and bring food, it doesn't matter whether you eat or not, you have to pay first. You tell me why should I go to Hotel and pay for food if I'm not hungry. Mr. Gautam had responded in a very wrong manner, he don't know how to give customer service. He was talking as Owner of Vodafone. You may go though the conversation had with me. Being a customer I can little angry because I'm panelized by the service which I do not want. I shall be very happy if you credit the amount to my account.

        Once again I could not express my view toward Mr. Gautam, how he responded.

        Awaiting, your prompt reply.

        Yours truly,

        Rakesh Tripathi
        [protected]
        Sub :- Bill Not received my Phone No. [protected] Since last morethan one year

        Dear sir,

        With reference to above subject I am not received my bill since last morethan 12 months and I am paying my bill only on reminder given by sms to my phone.

        Please arrange the bill at following address:

        Sainath Agencies, Masoli Naka, College Road
        Dahanu Road (West), Pin code - 401 602

        Also I have paid Cheque No. 150098 dt. 24.10.09. for Rs. 2561/- of Shramik Sahkari Bank Ltd. Shantacruz Branch, against my september bill Payments. But today my phone is stuck, Please Start immediately and arrange for my bil in future on above address.

        Kindly reply the same.

        Thanking you,
        Rajesh V. Mehta
        Dear Vodafone,

        You provide totally a bad service overall in all so as u read this mail kindly give me a call on [protected].

        Vodafone, Mumbai — Cheating Case

        Dear Madam / Sir,

        Ref: Refund Payment for Mobile No. [protected] & [protected] (Relationship No. 1.2263652)

        In mid of July 2009 my [protected] & [protected] following mention mobile numbers had been activated but immediately after few days the connection was disconnected in regards to previous bill payment of one my mobile no [protected] for the amount of Rs 2,500.00 + interest = Rs 3,278.58 approximately.
        Hence, to reactivate my mobile [protected] & [protected] I had made a payment of Rs 3,278.58 by cheque no. 118297 – Standard Chartered Bank against my claimed outstanding amount for Mobile numbers [protected] & [protected] and the mentioned amount debited from my amount on 21st July 2009.
        But, after pulling out my previous bill payment records for I came to conclusion that I had paid the payment of Rs 2,500.00 against the mobile no. [protected] & [protected]; details as under mention
        Date Amount Mode of Payment Remark
        23/01/2009 Rs 1,250.00 Cash (Solution Services, Mumbai) c.c no. 808295
        28/03/2009 Rs 1,250.00 Cheque 118282

        So, to claim for the refund of overdue payment I put a request on 11th April 2010 (Ref No.[protected] but I did not get any positive feedback from Vodafone.
        So, again I called up to Vodafone Customer Care on 26th April 2010 (Ref No.[protected] but this time I did not get any proper response.
        So, again I called up to Vodafone Customer Care on 29th April 2010 (Ref No.[protected] but this time too the result was same.
        So, again I called up Vodafone Customer Care on 01st May 2010 (Ref No.[protected] and at least this time the executive was supportive and had given me an assurance that I will be getting the refund in approximately 45 working days from the date of complain / request, but this time also I was unhappy with the back office service so to know the status for the same again I contacted Vodafone Customer Care on 12th June 2010 (Ref No.[protected] and this time I was again given an assurance that the refund formalities at least requires 60 working days from the date complain or request.
        On 28th June 2010 (Ref No.[protected] I again called up to Vodafone Customer Care and this I was very much surprise to hear that there is no update been reflecting for any refund amount / deposit and also I was suggested to contact nearest Vodafone gallery for this issue.
        So, dear Vodafone can you give explanation and clarification on this issue?
        And still if I don’t get my refund money in next 03 working days I will have to take some legal action of cheating.
        Also this time I want the refund with interest of 18% p.a from the date of 01st Payment made. Because when Vodafone can charge an interest in delay of payment than why should I not apply the same and also it’s high time I have been following up regularly and Vodafone is been fooling me around every time.
        Warm heartedly I also request you to stop fooling people by showing ad’s and claiming that Vodafone is one of the best service providers; if you can do that campaigning I will start doing it for your organization.
        Regards

        Salil Karnik
        [protected]
        I am Iftakhar Alam Hasan Raza one of the customer of "Vodafone" having a mobile number-[protected] I am going to discontinue the services and I hope VODAFONE doesn't give me a RUN AROUND again for it.

        Thank You,

        Regards
        Iftakhar Alam
        Sorry to inform as i also have bought the laptop bag same way as one of the brother did. Can any one help me why this cheap stuff come with a big price tag on it. I am not happy with what vodafone doing with its time old customers my no is [protected] you can go check & try to help me please.
        The same goes in my case as well. I myself feel cheated by Vodafone.
        I asked quite a few times times at vodafone customer service to provide me the details of the laptop bag or some picture I can see before I order. 'No picture is available' pat came the reply. They gave me 'M-SHOP' website address, where pictures are not posted for Giordano laptop bag. But as they claimed it is worth Rs 2999 in market, I ordered one because the offered price was only Rs 499.

        To my despair, what I got was a cheap substandard bag, not worth even half the price I pad for it. The response given to me by customer service was "You may please call on Giordano helpline no.:[protected] and raise the concern". When called, I realised that this no. belongs to known fraud company named "Deals4all". When I checked the carton box in which this bag was delivered, deals4all was printed on it. I once ordered camera from these people for Rs 6000, what I got was some third-rated stone-age camera. It was then I followed up with this company but it was all in vain. I knew it was waste of time and effort if I talk to Deals4all services.

        But then I want to lodge my distrust against Vodafone with whom I am a customer since 8 years. I dont know why Vodafone has collabrated with this cheat company and making mockery of their customers trust earned in years.

        Seriously, I am ON for MNP. I have heard its going live on 17th JAN all India.
        This is a major RIP OFF!!! Even I received a substandard bag. Infact, I came to know of people getting substandard bags before I got the delivery. So when their representative called me to confirm the address, I asked him to cancel the order. But he assured me that they would send me a genuine product.

        But their assurance turned out to be false. I have lodged a complaint with them but reading your experiences I don't think I would be getting a favorable response from them.

        Even I am a Vodafone customer for past 6-7 yrs but am now looking forward for MNP
        same here... now i registered my number [protected] with the Vodafone delights whereby you can buy few products at a promotional price but all the lifestyle section products are out of stock... its simply giving false hope to customers...

        even i m looking forward to mobile number portability...
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          kunal2089gr8
          Dec 1, 2010
          Resolved
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          Address: Chandigarh

          Dear sir/madam,
          i complaint many times regarding balance depletion but their is no reply from the company and still i am facing the problem of balance depletion of vas service on my number [protected] . now this time i want my balance refund because their is no request for vas service activation is generate by me and i contact to customer care and not getting postive response ..here are the details for balance and name of the service
          1. vmc4_40mb Rs.4
          2. verse jobs Rs 30

          so i request you to kindly look into the issue

          regard's
          kunal
          mob:-[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            P
            prince2
            from Mohali, Punjab
            Nov 30, 2010
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            fnf service charges

            Address: Fatehgarh Sahib, Punjab

            Dear sir,

            I am shiv kumar. My mobile number is [protected]. i am used your company from last three years. my complaint is yesterday i request to vodafone for activation of friend and faimily service. i sent the request on 144 after sometime i received the reply this serivce can not be activated so it is ok but as well as fifteen rupees deduct from my account. but the service is not activated. so i call to coustomer care....
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            nitinkumar3d
            from Bengaluru, Karnataka
            Nov 30, 2010
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            Address: Pune, Maharashtra

            1 and half year before I was using Vodafone number ([protected]). In Jan 2009 Vodafone charged me Rs. 200 extra for downloading some pictures by using mobile internet while I never downloaded any such pictures or something. When I enquired about this in customer care, they told me that as this is appearing in your bill means you have to pay that amount. I didn’t pay that extra amount that time and they disconnected my mobile connection. As they disconnected my service I didn't pay outstanding amount.
            But now they are calling me and threatening me over the phone using abusive language and asking me to pay the bill.

            Apart from this, same way they charged me Rs. 100 extra for my other mobile recently. I sent 3 mails to corpcare.[protected]@vodafone.com, but till date I have not received any single reply from them.

            I have tried “Grahak Gago” but came to know that they don’t deal with such telecom complaints. Don’t know where to go and launch a complaint. Please somebody help me.
            Aug 13, 2020
            Complaint marked as Resolved 

            Vodafone — getting threatening call

            sir,
            This is to state you that Iam getting threatning and abusing call from the no.[protected] whose ID is fake as I confirmed.
            sir,please block this number or send me full detail of this number.
            sir,
            there is no response from your service if you are unable to do so please do reply...
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              slmaslam
              from Pune, Maharashtra
              Nov 30, 2010
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              Address: Pune, Maharashtra

              Respected sir,

              My name is Aslam Choudhary as exlservice corporate employee.emp id 29788

              as per the request it is under process.Even though you had not been providing the better services

              for the employee regarding the Activation of services so its the big lack behind the employees

              thoughts & fulfillments.


              As on today 30/11/2010. I had been submitted the Electricity bill to Vodafone

              store at hadapsar manish blitz for Kondhwa address as well as Mohammadwadi address in pune

              for doing the better verification. I stay at Kondhwa itself and my Elder brother stay at Mohammadwadi

              so plz this is my request to vodafone services to activate my data card connection as early as possible

              Thanks & regards

              Aslam Choudhary
              (EXL SERVICE.COM)
              Cybercity Tower-1
              Magarpatta City
              Hadapsar Pune-28
              Aug 13, 2020
              Complaint marked as Resolved 
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                D
                devinder88_b
                from New Delhi, Delhi
                Nov 30, 2010
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                Address: Chandigarh

                sir/madam
                i am a vodaphone prepaid customer[protected] since 5 year. i have submit document in vodaphone care sec 19 chd.
                nearly 5 times. one time for getting duplicate number. then 4 times to continue the service ... as requested by vodaphone customer care... even the person setting sec 19 vodaphone care know me well...mr manjinder singh( sardar). even after submitting document 4 times my no blocked by vodaphone.... when i went to vodaphone care sec 19 chd they said your no is blocked due to not submit ion of document and just provide nodal desk no [protected] and just feel sorry .
                now when i call nodal desk.... they said 1st they will do back call... on my alternate no..... 2 times they said same thing, but when even after one month i did not get call.... i call again then they ask complaint no... which they never given....
                now after 2 month they said its not possible to provide you this no we feel sorry.....
                they said they send message before disconnecting my no but they do not send even a single message.....
                now you think how they are helpping there customers and says "happy to help"
                Aug 13, 2020
                Complaint marked as Resolved 

                Vodafone — disconnection of my vodafone prepaid

                regarding disconnection of my vodafone prepaid without any information, when my brother was in serious and this prepaid no was only way to reach our family member and i was out station for taking hospitalisation of my brother. my no is [protected]. due to this disconnection me or my family sufer a lot.

                my no is [protected]
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                  K.G.TEKCHANDANI
                  from Bengaluru, Karnataka
                  Nov 30, 2010
                  Resolved
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                  Address: Thane, Maharashtra

                  I PURCHASED THE VODAFONE MOBILE BROADBAND USB STICK , MY CONNECTION No. IS [protected]. IT WAS GIVEN TO ME ON 28-11-10.

                  FROM THE DAY ONE IT IS NOT WORKING .

                  I AM USING TATA PHOTON + , IT IS WORKING VERY WELL

                  I WAS TOLD THAT MY BILLING DATE WILL BE 11 OF EACH MONTH , COMPANY COMMITED TO ME THAT I WILL BE ALLOWED THE FIRST MONTH FREE UN LIMITED DOWN LOADING ,

                  IF CONNECTION STARTED ON 28-11-10, THAN HOW COME THEY CAN SEND ME THE BILL BY 11-12-10.?
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    g_singhal08
                    from Lucknow, Uttar Pradesh
                    Nov 29, 2010
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                    Address: North West Delhi, Delhi

                    Sir,
                    I am gaurav singhal. I m using a vodafone mobile number [protected]. On 29 november 2010 i recieved a message from vodafone that my callertune has been activated and rs 30 has been charged for the same. regarding this i called on their customer care. Their executive told me that i called on the no*567# (which i didnt) on 11:30 pm on 29 nov 2010. but i recieved the msg on 11:28 pm 29 november 2010 and he told me that i copied the song at 4:00 am on 28 nov 2010. at that time i was sleeping. i dont know why the hell they have activated my caller tune without my permission and charged me. Their executives dont have manners how to talk to customers. and they are completely lying. when i ask him that i want to talk to any senior person he put my call on hold for 10 mins actully after 10 mins i disconnect the call coz nobody was answering. please help me and take some action
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      shweta teotia
                      from Delhi, Delhi
                      Nov 29, 2010
                      Resolved
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                      Resolved

                      Address: South Delhi, Delhi

                      I have lost my PUK and i entered the PUK given to me by the customer care people. I entered that PUK number and then entered and verified the PIN but it always says "code error" and im unable to use my number. My number is [protected]. i need to know what to do right now.
                      In addition to this i also dont have any message centre number and as a result im unable to send messages. whenever i try sending a message the phone hangs.
                      please help me asap
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Vodafone — for PUK NO & PIN NO

                      My Sim has been locked due to wrong pin no entry pl send my PUK NO & PIn No my sim no is[protected] Mobile No [protected] to my email i [protected]@gmail.com
                      how long will it take 2 tell me what 2 do?
                      my no. puck code [protected]
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                        praveen2402
                        from Kolkata, West Bengal
                        Nov 29, 2010
                        Resolved
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                        Resolved

                        Address: South 24 Parganas, West Bengal

                        I have been postpaid customer of Vodafone since Feb 2005 having same mobile no. [protected].

                        The undersigned had been using VF Mobile connect since last few months. As evident from last 6 months billing that I had used this service only to connect my PC with internet through Nokia PC Suit and uses had never exceeded free download of 100 MB.

                        For VF Mobile Connct uses for last billing cycle by bill dated[protected], I have been wrongly charged Rs. 1193 (Rs. 1082 plus Service Tax). Detail of VF Mobile Connct usess show frequent billing of 0.05p/10kb for continuously 10 days or so. I'm afraid that it might show connected even today, which I'll come to know after getting bill for next month.

                        Hence I requested Vodafone to correct the bill by revesing frequent billing of 0.05p/10kb for continuously 10 days or so.

                        After few days of my request for correction of bill, without going into detail, all so called Customer Care Executive started answering in same language and tone that there was considerable use of Vodafone mobile connect and the charges was alright. Not a single executive tried to enquire how a mobile phone can remain connected continuously for more than 10 days/night and even beyond as I have not yet got next bill.

                        Through this website I again urge Vodafone to enquire into the matter and reverse charges against frequent billing of 0.05p/10kb for continuously 10 days or so.

                        Praveen Kumar
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          sundarapandian
                          Nov 29, 2010
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                          Address: Bangalore, Karnataka

                          While calling 121, the information i got was, i[censored] recharge with a cummulative value of Rs 830 within november 2010, then a additional talk time of Rs 42 will be credited to my account. I recharged more than that within nov 2010 but i didnt get my extra talk time. At the same time i got a message saying that if you recharge with Rs 222 , you will get talktime of Rs 264. I got this amount. When i called customer care for complaint, one guy told me that the extra talktime has been credited to you, another guy told that it will be credited within 48 hrs, another guy told that it will be done in 24 hrs, and atlast one guy told that this offer cannot be taken if we recharge for Rs 830 directly and I replied that i did a cumulative recharge only, and the response came like , not only the cummulative rechrge should be more that Rs 830, the balance should also be more than Rs 830, then only it will be provided.

                          Now here comes my question, if I recharge for one time, without low balance why should i recharge for next time?

                          When there is enough balance in my mobile why should i again and agian recharge unnecessarily? Are we mental to recharge again if there is enough balance?

                          Then what is the aim and use of this offer?

                          I have posted my mobile number and recharge details below.
                          10/nov/2010 Rs 210
                          14/Nov/2010 Rs 210
                          18/Nov/2010 Rs 210
                          24/Nov/2010 Rs 222

                          Phone number : +91-[protected] (karnataka)
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                            K
                            kadamdatta
                            from Mumbai, Maharashtra
                            Nov 26, 2010
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                            Address: Nanded, Maharashtra

                            Dear sir,
                            I am balaji lohare my vodafone number is [protected]
                            My number missuse any other member so i want details of this mentioned number 01 oct 2010 to 30 oct 2010.
                            Incoming and outgoing numbers.

                            My email id is: [email][protected]@yahoo.com[/email]
                            My altratenate mobile no. [protected]

                            Thanks & regards,

                            Balaji lohare
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                              S
                              santo707
                              from Mumbai, Maharashtra
                              Nov 26, 2010
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              My cell # is [protected] and using this connection from last 10 years. I have plan of Double Value 299 and Unlimited MSG pack of Rs 149 and in that i can send the 15000 free msg montly.

                              This month I have received the bill of Rs. 3116.94 and in that VODAFONE charged RTs. 8285 for msg only and given discount of Rs. 6602 and telling to pay Rs. 1600 for msg which is not acceptable as I have monthly 15000 msg local and national msg free.

                              When called to customer service they are telling that DIWALI 2 Days of 4th Novmber and 5th November are BLACK OUT DAYS and as per TRI regulation whatever msg I forwarded in that two days is chargeable. But it is not updated by MSG or no one called and updated to me. It was not updated when I activated this SMS Package of Rs. 149.

                              When called to Customer service #[protected] the customer service executive Ms. Reshma and Mr. Devendra not able to help for this and telling that it is not their in hand and I have to pay the bill. They are telling that this information was updated on their sites. This is not at all acceptable as we are not going and checking the sites everyday.

                              On 4th and 5th November I had send only 287 msg and for that they are charging Rs. 1600 extra

                              Can someone help me in this matter. As it is not updated to me prior BLACK OUT Days of Diwali by anyone from VODAFONE by msg or verbally then why should I pay the more Rs. 1600/-.

                              Regards,
                              Santosh Adhatrao

                              Very Sad with such kind of servies from VODAFONE.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Vodafone — 98200557131 - Get Extra Bill Without Information Of Black Out Days

                              My cell # is [protected] and using this connection from last 10 years. I have plan of Double Value 299 and Unlimited MSG pack of Rs 149 and in that i can send the 15000 free msg montly.

                              This month I have received the bill of 3116.94 and in that VODAFONE charged 8285 for msg only and given discount of 6602 and telling to pay 1600 for msg which is not acceptable as I have monthly 15000 msg local and national msg free.

                              When called to customer service they are telling that DIWALI 2 Days of 4th Novmber and 5th November are BLACK OUT DAYS and as per TRI regulation whatever msg I forwarded in that two days is chargeable. But it is not updated by MSG or no one called and updated to me. It was not updated when I activated this SMS Package of Rs. 149.

                              When called to Customer service #[protected] the customer service executive Ms. Reshma and Mr. Devendra not able to help for this and telling that it is not their in hand and I have to pay the bill. They are telling that this information was updated on their sites. This is not at all acceptable as we are not going and checking the sites everyday.

                              On 4th and 5th November I had send only 287 msg.

                              Can someone help me in this matter. As it is not updated to me prior BLACK OUT Days of Diwali by anyone from VODAFONE by msg or verbally then why should I pay the more Rs. 1600/-.

                              Regards,
                              Santosh Adhatrao

                              Very Sad with such kind of servies from VODAFONE.
                              Dear Vodafone,

                              Before your below mentioned reply I have written to you as below that is self explanatory.

                              My Subject as captioned is correct "UNETHICAL PLAN AND SMS CHARGES AS LEVIED'' as Reliance is charging for the same SMS Plan mere Rs 39 per month as compared to Vodafone charging Rs 149 i.e. Rs 110 lesser !!!

                              Beside Reliance has introduce Blackout Days effective 20th August 2010 only.

                              When the said SMS plan was activated I was not inform of the alleged Blackout Days nor does Vodafone send a simple sms cautioning venerable subscribers of the Day being a Blackout Day so as to avoid charges, thus most unethical way of making money and souring relations with your long and loyal subscribers for whom you do not care.

                              I am simply disgusted and will demonstrate the same when Number Portability is effective.

                              Bobby Shah.

                              From: [protected]@hotmail.com
                              To: corporate.[protected]@vodafone.com; paymentassist.[protected]@vodafone.com; vodafone.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com
                              Subject: Will be Change over upon Number Portablity/UNETHICAL PLAN AND SMS CHARGES AS LEVIED.
                              Date: Wed, 29 Dec 2010 11:49:13 +0530

                              Dear Vodafone,

                              When an email is written to you please respond back via Email also instead of calling the subscribers as you have done, as no record remains for the same, thus this email.

                              I was called today by your executive on my Subject mentioned email stating that a feedback of my email is forwarded to your marketing team, and that was the end of the conversation as far as your executive as concerned !!!

                              So I had to ask with regards to the subject mentioned if the levied charges towards the SMS's is being revoked or not, to which your executive sounded rather rude and stated that the conditions towards the SMS's are well laid-out on your website and that the charges are not revocable under whatever circumstances, she also sounded as if she regretted nothing therefore NOTE WELL that I will changing over to another service provider immediately upon availability of Number Portability and upon being asked at that time my reasons for doing so, this email will be again forwarded to you.

                              Sincerely,
                              Bobby Shah.

                              From: Vodafonecare.[protected]@vodafone.com
                              To: [protected]@hotmail.com
                              Date: Wed, 29 Dec 2010 13:06:57 +0530
                              Subject: UNETHICAL PLAN AND SMS CHARGES AS LEVIED.

                              cid:image001.[protected]@01CAA5B9.D1B010B0

                              Dear Mr. Shah,

                              Thank you for your email dated 25/12/10, regarding your Vodafone mobile numbers [protected], [protected], [protected], [protected], [protected] & [protected].

                              Further to our conversation on [protected], we thank you for your feedback and for sharing your thoughts with us. Your feedback is valuable as it helps us enhance services for you and review our processes.

                              Mr. Shah, your feedback will be reviewed by our specialized team.

                              We will be unable to reverse the SMS charges, charged for the blackout dates as the same are billed accurately.

                              In case you need further assistance, please do call or email us. We‘ll be happy to help you.

                              Happy to help,

                              Arwa Bohra
                              Vodafone Care
                              Contact numbers
                              For Enquiries : 111 or +91-[protected]
                              For Complaints / Requests : 198 (toll free)
                              Fax: +[protected]
                              E-mail: vodafonecare.[protected]@vodafone.com
                              Website : www.vodafone.in

                              cid:image002.[protected]@01CAA5B9.D1B010B0

                              From: Link Vision [mailto:[protected]@hotmail.com]
                              Sent: Saturday, December 25, 2010 5:59 PM
                              To: Corporate Assist (MUM-NE); Paymentassist 30-60 (MAG-NE); Vodafone services (MUM); Vodafonecare Mum (MUM)
                              Subject: UNETHICAL PLAN AND SMS CHARGES AS LEVIED.
                              Importance: High


                              Dear Vodafone,

                              My Below email dated 16th Dec has not been replied to despite your assurances to reply withing 3 working Days !!!

                              Bobby Shah
                              [protected].

                              From: Vodafonecare.[protected]@vodafone.com
                              To: [protected]@hotmail.com
                              Date: Thu, 16 Dec 2010 21:58:51 +0530
                              Subject: Auto reply

                              Dear Customer,

                              Thank you for writing to us.

                              We acknowledge the receipt of your email. We will contact you within the next 3 working days.

                              Open up a world of convenience on your desktop! Register for My Vodafone. To know more click here

                              To update your email id in our records, please send a SMS <EMail><space><E-MAIL ID> to 111(toll-free).

                              If you have requested for a transfer from a company paid account to the name of the user or vice versa, we would request you to send the following details:

                              * Vodafone mobile number
                              * The Main Corporate Account Number
                              * The new billing tariff
                              * Promotions, if any
                              * Services to be kept (e.g. Roaming, STD/ ISD, etc)
                              * The new billing address
                              * Landline contact number
                              * Date of birth
                              * Designation

                              However, if these details are mentioned in your e-mail, kindly ignore this request.

                              Please note all tariff changes and transfers will be done effective the billing cycle. In the meantime, if you need any further assistance, please do call us on 111 from your Vodafone mobile phone.

                              This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.

                              From: [protected]@hotmail.com
                              To: vodafonecare.[protected]@vodafone.com; vodafone.[protected]@vodafone.com; paymentassist.[protected]@vodafone.com; corporate.[protected]@vodafone.com
                              Subject: UNETHICAL PLAN AND SMS CHARGES AS LEVIED.
                              Date: Thu, 16 Dec 2010 21:50:43 +0530

                              Dear Vodafone,

                              The following numbers are on my name with the same Billing address[protected],[protected],[protected],[protected],[protected],[protected].

                              I am under your SMS plan of Rs 150 per month wherein 15000 SMS's are allowed per month, surely I don't even come close to the same every month.

                              The SAME SMS plan is charged at Rs 39 per month by Reliance Mobile to its valued subscribers whereas I as your Loyal subscribers since the past +10 years am paying you Rs 1332 per annum over & above an Reliance Subscriber availing the same SMS Plan !!!

                              See the Reliance Website stating of its SMS Pack charges... http://www.reliancemobile.com/webapp/Communications/website/Mobile/locateus/prep...

                              Also as per the above link, Reliance has introduce the Blackout Days effective 20th August 2010 only !!!


                              The Problem being that despite charging me a Premium of Rs 1332/- per year for the said SMS plan, Vodafone SMS Plan still has so called Blackout Days which was never informed to me when availing the said Plan !!!

                              Nor does Vodafone send an Alert SMS to its Subscribers under the Plan informing them of the Blackout Days or SO on the Blackout Days itself cautioning venerable Subscribers of the day being an Blackout Day so as to avoid charges from being levied if SMS are sent !!!

                              As an result of the above I as an unaware and venerable Subscriber am charged Rs 1078.50 towards SMS charges for my Bill period of 18.10.10 to 17.11.10 !!!


                              If Vodafone is an ethical company it should understand well that the above is an unethical way of earning money from an UNAWARE, ILL INFORMED and UN-CAUTIONED Subscriber and my Bill should be revised immediately.

                              It is however VERY Clear that Vodafone does not value my Loyalty of being its Subscriber which is right from the time when you were competing only BPL and were know as Hutch, then were known as Orange, then Back as Hutch & now as Vodafone, as, if you so valued all your subscribers you would have made sure that I am charged the best price for any Plan availed and especially made sure that I was not charged more for any Plan as also offered by your Competitors but instead you are comfortably charging me almost 3.3 times more for an SMS Pack and yet are not even reluctant to charge Unethically for the so called and un-cautioned Blackout Days !!!

                              The above disgusts me as it would to all your Subscribers who are aware and yet if you are not prepared to learn as to why Vodafone will be loosing when number portability in force then only God help you.

                              You are requested to revoke the unethical SMS charge as Billed to me failing which I assure that I will be the first to switch over when number portability is available.

                              I further request you that weather you revoke the SMS charge or not please make sure that my email is sent to all the top Boss at Vodafone as an eye opener for them to awake up soon to the realities of competition & for loosing Subscriber Goodwill due your exploitative attitude.

                              Sincerely,
                              Mr. Bobby Shah.
                              We should file a complaint with TRAI towards excess charges being levied by vodafone for variopus services. Even if Plans are compared Vodafone is most expensive.

                              For Vodafone loyalty is not the issue but only money matters.

                              Sincerely

                              GAURAV DHAMIJA
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                                R
                                rvumesh
                                from Delhi, Delhi
                                Nov 25, 2010
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                I have been got paid extra payment due the Vodafone negligence and requested for payback, they agreed for the same but when i settle their rest payment and then after also they are disconnected my outgoing calls stating that i am having outstanding amount, which settled I was discounted Rs. 136/- in their Indiranagar store manager, and yesterday when doing call i was hearing auto generated voice stating i have to make out standing Rs. 136/- payments immediately. Hence i called Customer care yesterday and asked for to update which I had discounted and they told it will be updated shortly and further i will not be having any problem yesterday after few minutes that auto generated voice message playing stopped and i was happy that the Vodafone is listened me for my request, and there after suddenly today morning i was calling to my client for important update which caused huge business impact in early morning i can't find any of the phone available in my street.

                                Since I was sincere customer from last six years this is the first time and it is disappointed me like anything,

                                My humble request to the portal directors take immediate action to the responsible persons otherwise advice me to how to go about these cheaters.

                                Umesh Yekkelly
                                +91 [protected]
                                rv.[protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  A
                                  Ajoykrjha
                                  from Delhi, Delhi
                                  Nov 25, 2010
                                  Resolved
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                                  Resolved

                                  Address: Banka, Bihar

                                  I forgot my sim card eveywhere, so please deactivate my sim card., mob. No. Is [protected].
                                  Name - ajay kumar (Sim card holder)
                                  Mob - [protected]
                                  Add - karhariya, durga sthan, banka
                                  Pin - 813102
                                  Dec 2, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 24, 2012
                                  Vodafone India Customer Care's response
                                  Hello Ritesh,

                                  Kindly share your current contact details and an alternate number here http://bit.ly/O2Dl1O We'll get back to you at the earliest.

                                  Regards,
                                  Vodafone Customer Care
                                  Verified Support
                                  Jul 24, 2012
                                  Vodafone India Customer Care's response
                                  Hello Ritesh,

                                  We called you but your phone was switched off. Kindly let us know a convenient time to get back to you with assistance.

                                  Regards,
                                  Vodafone Customer Care, Mumbai.
                                  Verified Support
                                  Jul 24, 2012
                                  Vodafone India Customer Care's response
                                  Hello Ritesh,

                                  Thanks for your time on our call.

                                  Regards,
                                  Vodafone Customer Care

                                  Vodafone — de-activate sim card

                                  I am Prashant Chauhan. I am regular customer of vodafone.

                                  In between Dec 25 to Jan 27 i was not in chandigarh due to some reason.

                                  when i back my sim card was not working . I called to cusotmer care from a land line then he told submit their documents to the vodafone store. i went to vodafone store manimajra, chandigarh.
                                  They told that sim card is deactivate.
                                  I asked for the reason but they are refuse to give me any answer.
                                  at last they told it will not activate.

                                  Now i am in problem because my sim card exist many numbers and this is my single no. in chandigarh.
                                  any one who tried to contact me face a problem .

                                  please do needful.

                                  Prashant Chauhan
                                  vodafone no. [protected]

                                  Alternate no. [protected]

                                  Vodafone — Sim card (deactivated )

                                  Dear sir,

                                  i have using vodaphone number is [protected]. but toady company direct stop my sim card even there is balance is 150/- is there. sim card shows invaid Sim.

                                  Company person say u not recharge more that 6 month.

                                  kindly help me

                                  [protected]
                                  SIM CARD DEACTIVATE
                                  i lost my sim card anywhere, so please deactivate my sim card., mob. no. is [protected]
                                  Name - Maneesh arora(sim card holder)
                                  ADD- A-33 m.i.g. colony
                                  behind c.h.l. apollo hospital.
                                  indore(m.p.)

                                  Vodafone — deactivation of sim cards

                                  Recently I obtained three postpaid .vodafone sims bearing nos.[protected]. [protected] and [protected] under family/group catagory.
                                  All nececessary documents were submitted. Initially, rs.500 limit was given and sims were activated . Thereafter, due verification was done at my home. All documents were shown in original. Option forms for ECS bill payment and email billing were filled up by me.
                                  But, since last night that is 10th Sep connections have been deactivated on the ground of non submission of identification documents.
                                  Detailed conversation with call centre failed to bring relief.
                                  My points are that if documents were not submitted as alleged, how did the company raised my credit limits from pre verificatio limit of Rs 500/- to Rs. 900/- ?
                                  The reason given for deactivation is absurd.
                                  Vodafone must reactivate my nos. without delay.
                                  i forgot my sim card eveywhere, so please deactivate my sim card., mob. no. is [protected]
                                  Name - ARUN KUMAR JAISWAR(sim card holder)

                                  Sant Dyneshwar nagar r.19 chwal n.15 Wagle Estate Nr.Krishna rahiwashi shang Thane(W)
                                  mobile connectivity to my cell no.[protected] was removed from service without any sort of intimation sms or phone call so i was compelled to resubmit my document second time i was verbally informed by vodafone dombivali west gallery one ms Aarti that my phone will be activated within next 48 hrs but even after 72 hrs i am bared with the service, i have submited copy of pancard ,my photograph with properly filled registration form & latest copy of my bank passbook statement.today when i inquired once again i was told it will take another one week for activating this number by one Ms Megha at vodafone dombivali west gallery. i have recharged rs 111 talk value & 150 internet monthly subscription i am worried this company is cheating prepaid customers by denying service for which customer has already paid i hope our system will surely ask vodafone for justification to my issue
                                  I've done the same. But explaining my complain in just 300words was like some kind of joke to me. So please also go through the more than 1000 words complaint letter replied to you via inbox to get the exact idea of the matter and not to cry and hide your faults in the name of TRAI regulations and norms.

                                  P.S I've also worked for DOCOMO customer care and I am aware of how this Customer Care system works.

                                  Ritesh Patel.
                                  i have no need of my sim card plz deactivate .. My no. is [protected]
                                  plot no.16, hiramanpur, hawelia, sarnath varanasi
                                  Name- Shashi Kapoor
                                  I can't afford billing plz deactivate my sim card My no. [protected]
                                  I lost my sim unfortunately and i want to deactivate vodafone sim as per early ... my mobile no is [protected]
                                  Dear sir


                                  Kindly deactivate sim card and my mobile no [protected]
                                  I lost my data card with the Vodafone datacard.. I want to deactivate the sim card my number s [protected]
                                  My mobile No [protected] this mo. Please deactivate.
                                  Ramesh ayar
                                  I hve lost my vodafone sim as I want to deactivate my dat sim plz call me as soon as possible on dis no [protected] this is my alternate no
                                  DEAR SIR/MADAM
                                  MY MOBILE NO [protected] PLEASE DEACTIVATE.
                                  HARSHAD KAPADIYA.
                                  JAGRUTIBEN KAPADIYA
                                  My name vaibhav kedari please deactivate my sim card., mob. no. is [protected]
                                  My vodafone sim card is lost somewhere. My sim no. [protected] Is (vodafone). Please deactivate my line (both incoming & outgoing) now.
                                  I WANT TO CLOSE THE POSTPAID NO. [protected] RELATIONSHIP NO. 5.83179.00.00.100332 AND PLEASE DEACTIVATE THE MY MOBILE NO. . OK


                                  THANKS
                                  In accident i have lost my phone so plz deactive my vodafone number as soon as possible...
                                  Number:[protected]
                                  I was lost my phone so please deactivate my vodafonen sim card as soon as possible
                                  Number : [protected]
                                  I lost my sim unfortunately and i want to deactivate vodafone sim as per early ... my mobile no is [protected]
                                  i lost my phone number [protected] so please deactivate my number.
                                  Dear Team

                                  My mobile phone get lost today. Please block my SIM no.[protected]


                                  Regards
                                  HARDEEP SINGH
                                  Other Contact No.[protected]
                                  DEAR SIR/MADAM
                                  MY MOBILE NO [protected] PLEASE DEACTIVATE.
                                  Name-Maan singh Damor
                                  F.Name- Thawariya damor
                                  Add- 69-70 B-Block, Prem Nagar Nariyal Kheda Bhopal

                                  Sim card deactivated - Comment #2217181 - Image #0
                                  Sim card deactivated - Comment #2217181 - Image #1
                                  DEAR SIR/MADAM
                                  MY MOBILE NO [protected] PLEASE DEACTIVATE.
                                  Name-Maan singh Damor
                                  F.Name- Thawariya damor
                                  Add- 69-70 B-Block, Prem Nagar Nariyal Kheda Bhopal

                                  Sim card deactivated - Comment #2217186 - Image #0
                                  Hi please deactivate my vodafone simcard [protected].Its been 2 months since i gave in a request and even after final settlement of bill I still keep getting bills.Its inactive since a month.
                                  Regards
                                  Badri
                                  Sir my vodafone sim card is lost in train . so please deactivate my sim card .
                                  my number is -[protected], name -Rajkumar singh
                                  Add- pul pahalad pur, badarpur, gali no-6 new delhi -110044
                                  My Vodafone sim card is lost two day's before. my mobile no is [protected] please buddy deactivate this number as soon as possible
                                  Sir plz stop my vodaphone number [protected] my sim is lost so plz deactivate the sim
                                  Sir will pay my bill u give my number please urgent
                                  [protected]
                                  I can't afford billing please deactivated my sim card. my number-[protected]
                                  I lose my sim card. sir, please deactivated my sim card. my number is-[protected]
                                  Respected sir, i wantvto deactivate me vodafone number as soon as possible [protected] (Akanksha Jaiswal, gurhata chowk, sbi building, bgp)anyone can misuse it so please sir i'll greatful to you for your kind consideration.
                                  My Vodafone sim is lost somewhere. My sim no is [protected] . my name is sanjay gholap . please deactivate my sim now
                                  Ridiculous Vodafone system of deactivating prepaid SIM cards, which we took trouble to get in the first place, without any intimation whatsoever! Had recharged the data card too, and lost that sum as well. No more Vodafone.
                                  hey i lost my simcard pls deactivate it.
                                  my no . is [protected] as soon as posssible
                                  Iam prabagaran i'll missed my Vodafone sim before two days pls deactivate it
                                  Mob no:[protected]
                                  Address: no2, jothi nagar, gudithangi savadi, nellikuppam, cuddalore.dt.
                                  Pin code:607105
                                  Dear Customer Care,
                                  I am writing this email with great disappointment. I have been a loyal customer and have been using your service from the very start.

                                  I had the number [protected] with me, and have never had a problem. Recently, while I was in Indonesia (still am) the SIM was inactive for a few months, when I tried using the SIM again it said that I had no service and when I tried calling it, another person answered the phone.

                                  I want to know why was a number that has been with the same customer for years given away to someone else and that too without any warning. I have travelled with this number on month's end with it not being used and I never had a problem until now.

                                  All my banks, office, friends, and family have the above mentioned number. Your website says that 13-months of inactivity will cause a deactivation of the number, however I last used and recharged the number on January 2016 which is roughly 6-months. Your representative on the other hand, who was very unhelpful said it takes 90-days. Regardless of that detail, I hoped that you would have warned a long time customer that you wanted to deactivate their account.

                                  Please be assured that if this problem is not fixed, me and my company will no longer be using your services.
                                  Hi Sir/Madam,
                                  I've asked to disable my vodafone postpaid sim ([protected] ) by end of March-2017 itself and also paid the outstanding amount at that time.
                                  I was told that I'll not be getting any bills and the number will be deactivated. please do not send any bills hereafter and also ensure that the sim is disabled.

                                  Nivetha J
                                  dear sir/madam,

                                  Kindly deactivate sim card and my mobile no [protected]
                                  I have lost my mobile with sim [protected] since from april 2017, vodafone still generate the postpaid bill and force me to fill the same, but on 80/40/2017 I filled the outstanding bill of the same number, but again they generate the bill, which i could not use the same number . I am not responsible for that pending bill.
                                  I had lost my vodafone sim somewhere and i cant find it . I feel its being used by someone unknown, could you please deactivate my sim.
                                  Number- [protected]
                                  Name- C.Annadurai (sim card holder)
                                  State- Tamil nadu
                                  Pin -643105.
                                  Hello
                                  I am shraddha
                                  I have not used my vodafone no. from last three months so it is deactivated.
                                  I want to activate it again.
                                  What to do??
                                  Please help.
                                  my vodofone sim deactivated plz reactivated my no [protected]
                                  Wisdom Tech's reply, Jun 19, 2018
                                  this is my importent no plz activate 9524618654
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                                    A
                                    anubhav rastogi
                                    from Mumbai, Maharashtra
                                    Nov 25, 2010
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                                    Address: East Delhi, Delhi

                                    I have vodafone nprepaid no. [protected] earlier but i converted it in postpaid on 3 november under CORPORATE PLAN. But my number is barred on 20 november under negative verification.But the problem is that verification team met me at my working place & they also gave their welcome gift on their first visit at my given residential address which is of my brother in laws house. Besides of that verification team puts false information regarding their visit.

                                    When i contacted the concerned person for my corporate plan, they replied me by mail please gave 48 hours but their was no reply from his side. Than i personally visited the vodaphone store & i ready to pay whatever amount they want againest my credit limit but they refused to start my number outgoing & it is barred till now & i am unable to make my important calls & they even not ready to convert it in prepaid also & saying i have to wait for 72 hours for reactivating this.

                                    So i am unable to make calls & later they will also charged me for bill during barred service time.
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                                      M
                                      mashhood23
                                      from Mumbai, Maharashtra
                                      Nov 25, 2010
                                      Resolved
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                                      Resolved

                                      Address: Uttar Pradesh

                                      I m customer of vodafone postpaid cell fone. Our no. is [protected]. I complaint to u today in the morning related to call baring. I have no response. It is my complaint that vodafone customer care do not talk customer carefully. main point is the without any instruction why u company used call baring. Why the vodafone do not care the customer.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I hold hutch now vodafone for past 6 yrs. All was fine last month Nov 2009, while i was travelling to Mumbai for a month long trip, my calls were suddenly barred both incoming and outgoing. What happened was i received a call saying i need to submit my ID proof as per TRAI mandate, i categorically told the lady on the other side that once i returned to delhi i will submit whatever is required. She said "ok" and hung up. After 2 hours i receive a sms with warning that i should submit the docs and in another hour my calls were barred.

                                      I called up Customer care, after 30 mins of conversation the gentleman on the other side tells me that the his is only verification dept and he cannot do any thing. I called on [protected], as 111 from my phone wont work as i was on roaming service. He gave me all options like request your friend, your family etc.
                                      Even email to helpdesk was of no use, i had to haplessly after a week submit the ID proof and get the service activated.
                                      -I did asked them about the Docs, IDs, photos i had submitted while subscribing for the service in 2003 and in reponse they had a dirty smile on their face and TRAI mandate excuse.
                                      What can i catch hold of this people??
                                      very slow work
                                      useless work by customercare
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