[Resolved] Vodafone Blackberry 599 Plan — Postpaid billing | |||
I am a Vodafone Corporate postpaid customer ([protected]). I opted for Blackberry unlimited plan on 21st May 2011. Within 4 days, my unbilled amount shot upto Rs 1200/- from just Rs 28/-. On calling Vodafone customer care, I was told that I was being charged for data mistakenly (which is otherwise included in my unlimited plan) and they would activate something called "IMC" so that data charges are not inlcuded in my unbilled amount. I dared to switch back the data services on my phone and the next day the unbilled amount reached to Rs 1328/- and Vodafone was not accepting calls from my mobile to 198. This is cheating the customer at its worst and I was told that I should wait for my next bill and then they could sort out any issues. This is pathetic customer services and the Tagline "happy to Help" is just a misnomer. Can't wait to port my number to other service provider. Big warning - Do not opt for Vodafone services at any cost Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
its true i have also being charged for the same no([protected]). I have been todl the same to wait till next billing cycle and it would be offset (waived).But look at my bill it raised frm Rs 2400 to 2400 in 2 days ??
This is the worst service provider i have seen in my 6 vodafone stay!
I have to say good bye to vodafone and i wont pay a single penny for the bill!
I am even ready to go to the court for mental harrasment.
VODAFONE " Happy to help "should be changed to VODAFONE "Sorry to help"
This is the worst service provider i have seen in my 6 vodafone stay!
I have to say good bye to vodafone and i wont pay a single penny for the bill!
I am even ready to go to the court for mental harrasment.
VODAFONE " Happy to help "should be changed to VODAFONE "Sorry to help"
* it raised from Rs2400 to Rs3400 and also my services were barred and wen i have not used the services in the barred time i was being charged ?
This scenario is called cheating the customer and earning Haram money ( black money )
This scenario is called cheating the customer and earning Haram money ( black money )
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Despite all the promises from Vodafone, that the issue had been taken care of, I don't see any change at all, and my unbilled amount continues to rise.