Vodafone India Complaints & Reviews

My Vodafone number is [protected]. I have received the following reply from Vodafone appellate authority.



Dear Mr. Velayudhan,

Thank you for your email dated 17/05/11, regarding Vodafone mobile number [protected].


Further to our communication dated 19/05/11 and 25/05/11, we have checked your bill dated 28/03/11 and confirm charges levied towards Vodafone Mobile Connect usage that Rs. 14107.40 are accurate and payable.



We wish to inform you that GPRS is a default service. If the settings are saved or are predefined in your handset by the manufacturer.



Mr. Velayudhan, if your handset has Vodafone Mobile Connect (i.e. WWW) as the access point, all your GPRS usage will be routed through Vodafone Mobile Connect and you will be charged 10p/10KB even if you have Vodafone Live [protected]@ Rs.99.



We wish to inform you that you will have to select Vodafone Live (i.e. portal .n. mms) as your access point so that you get the benefit of Vodafone Live unlimited plan active on the above number.



We regret the inconvenience caused to you.



In case you need further assistance, please do call or email us. We’ll do our best to help you.



Happy to help,


Sabah Sayed

On behalf of J Mundkur

Contact numbers

Vodafone Care : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)

Fax number : +[protected]

E-mail : vodafonecare.[protected]@vodafone.com

Website : www.vodafone.in

Vodafone — about winning the prices and having the fake massege.

COKACOLA PROMO INTL DRAW Complaints - SMS of winning prize
View all COKACOLA PROMO INTL DRAW complaints
COKACOLA PROMO INTL DRAW
dt:[protected] by id-websms Send email


SMS of winning prize
I have received a SMS on my vodafone no.[protected] stating that "You have won 1, 000, 000, 00 GBP in the COKACOLA PROMO INTL DRAW. To claim your contact EDISON : +[protected] OR email : cokacola61(AT)live.com. or [protected]@live.com
This site is also not opening properly.

Please tell me what to do next? Is this SMS was true or fake?
Also confirm that whether I have really won the prize or not.
Please reply to my above email-id as soon as possible.

Thank you
KALPESH SUDANI

i am avodafone subr of Haryana.my No [protected], while in Haryana i can't make call with my home phone [protected], since 02 Dec 08.I several times approch the custemercare but they are not serious with my problem.Lastly on13 Dec I forcely register a complaint, No [protected] which is still not respond.I can make calls from other nw and same from my mobile in roaming.U can check it from VLR of me, and 22 Dec onwards they down more svc from cc.I really surprise this type of inconvenience from yourlike worldwide telcom coy responding.Haryana Vodafone customercare is totally cheating me.

sir i am your permanently customer to back three years & many times i passes the many problem like services activated without my permission & now present my vodafone service or customer care services is stopped by you

My cell number is [protected]
Name :Augustine John
First day o[censored]se of service : 14th October 2009.
Today 's date : 12th November 2009.

I would like to bring to your notice that I am absolutely disgruntled with the deplorable services provided by you. I started using the Vodafone Services on 14th October 2009 and till now thats 29 days past and your employees tell me that you people didnt complete the Physical Verification???? How pathetic i feel when after every 3-4 days you conveniently disconnect my services ??? When asked about the reason for the same I was given a reply that the Verification is not yet over. To add to that fact there is also a personalized statement, probably just to lure the customers , "Be rest assured sir you will never face this problem again".... To my peeved humiliation the persuading statement proved wrong and astonishingly in a matter of just 3 days. Yet again when asked the reason for the same was informed that its due to Physical Verification...Do you feel that this is some kind of a joke that you pester your customer this way...What is it that takes you 1 month for a simple verification. To add to the agony your Vodafone care executives feel that what ever they say is right and never try to step on to the shoes of such discontented customers.... Probably for them such socks must be stinking big time...I had made several calls to vodafone care (often from another number) on 26th Oct, 29th Oct, 30th Oct, 5th Nov, 7th Nov but still in vain ...Do your care centre help bridging relations or destroy even the old bridges....(prob whose shoes smell) My ISD services were barred, Outgoing was barred ....I thought you were a professional company to take care of your customers but this seems not to be the case here....You have even barred me from calling Customer care... when asked a reason y the Mr. Rights had to give their own dim-witted answers.. Dejected with such behaviour of your executives i travelled all the way to Vodafone Store on 28th Oct 2009...I was told to submit a letter stating that I have recieved my SIM card by Ms. Archana in Vodafone Store Manpada.. Again I got a reply " Be rest assured Sir you wouldnt have a problem henceforth... I turned a deaf ear to that since i was so confident that the problem would still exist... On 5th of Nov I had to undergo a true shock which was expected as told earlier that my Physical Verification was still not done due to some back end problems that didnt forward stuff which was absolutely not my concern.... Y do i have to suffer just because of your idiotic mistakes...I spoke to Mr. Vijay on 05th Nov 2009 who apparently promised me that my case would be taken care of and such problems wouldnt happen again.... Probably a different way to entice a customer....hats off to your training dept atleast your employees dont get mechanical....on 12th Nov I think i have to start digging my own grave as my outgoings are barred ..... Y ??? because i have exceeded my credit limit of a mere Rs.500/- and why Rs.500/- since my physical verification is not yet done... orelse the credit limit would have been Rs.1500-Rs.2000/-.. He temporarily activated my outgoing however Mr. Vijay admitted that this is just for a day or two...Are you doing me a favour of giving me services.... ???? I would be going to the Consumer Court for such disgraceful acts and for the amount of time that I have wasted behind you people and the amount of emotional trauma tht i had to undergo...

I need an explanation

A dissatisfied Customer,

Hi,

This is LakshmiChaitanya and I am d customer of VODAFONE(Prepaid) using the number:[protected].
As We were asked to submit the proofs, I have submitted them before 2 weeks(On 09.10.2010)
And now my outgoing calls are barred suddenly on Sunday(24.10.2010)
When I contact Customer care, they informed to submit the documents for the second time.
And also informed that the stores remain open even on Sunday till 8'o clock(8 pm) and also provided the address of the stores in SP road,Hyd.
From far distance and though busy, I rushed there and reached at 7:15(pm). But the Vodafone people are there inside the stores and security didn't allowed me to submit the documents.
I contacted the customer care people and lodged a complaint regarding this?
They confirmed again that the stores remain open till 8 pm.But I could n't submit my documents as I was not allowed. And finally almost one n half of my time got wasted because of them.

Here these are my conerns regarding the services:

Though I have submitted my proofs, how can they ask me to submit once again?
If it is so and if in the case anything is missing,why the customer care people made a call and intimated me to submit again?How can they barred my services without intimation?
I was informed the timings and the address of the store by VODAFONE customer care only.
But though I have reached within the time, how come they supposed not to allow me from submission of documents?
Because of this I lost one n half of my time, effort and finally my services barred.
Let me know the solution or where to register the complaint against the services?

Thank you sir for your valuable input. I have just shifted to Thane and was about to go and take a Vodafone connection from the same manpada store. But reading this I am really considering whether to go for it or not

DEAR SIR,

AS PER MY EARLIER MAIL REGARDING MY NO [protected] IN THE NAME OF NEELAM CHHATWAL. WHEN I HAD SUBMITTED MY COMPLAINT THROUGH THIS . I HAD RECIEVED A PHONE CALL FROM VODAFONE FOR THE SAME.& THEY TOLD ME THAT PLS PROVIDE US THE SCANNED COPY OF MY VOTER ID CARD ON THE EMAIL ID VODAFONECARE.[protected]@VODAFONE.COM ON DATED[protected] FOR THE SAME. THEY HAD PROMISED ME MY SERVICE WILL RESUMED WITH IN 24 TO 48 HRS. BUT STILL MY SERVICES IS NOT ACTIVATED TILL NOW. I AM REQUSTING U TO LOOK IN TO THIS MATTER ON PRIORITY BASIS & TAKE SOME LEGAL ACTION AGAINST THEM.......


RGS
NEELAM CHHATWAL

[protected]
[protected]

hi, good evening sir,

Iam using vodaforn service , since six years back as apost paid customer, bearing the number [protected]. last before mont on october 2012 i paid an amount of bill RS.500/-.where as the bill charged for september month is only Rs.213/- only. Due to what reason that transaction is not being updated in the vodafone databases. And as of the customer executives were making regular calls to me asking for the payment i told them the transaction ID and palce of bill paid evertime day made acall to me.In the month of November to Pay my next bill of OCtober 2012 ,i made visit to the vodafone shop in kadapa district i complained to them saying my previous bill is not updated,unless it is updated i wont pay the next bill .there also that people enquired and instructed to nandyal vodafone office persons to clear that amount and clear the issue , after coming to nandyal, once again i made request to the Nandyal vodafone mini shop to do the need ful so as to have my serrvices available tome . but No responce is from them and in las t week i got amail showing ademand notice from vodafone service lawer asking me to pay of the bill amount . and from the las month on wards serrvices are discontinued to my mobile number. even to that lawer also i gave the information of apying the bill amoutn for the moth of septerber in october2012. by that time std fecility was discontined. and by the edn of novemberr bill dated ie on november 17th on wards my all services are discountined. even to day when iam amking a call to that vodafone lawyer he is also not repling me properly.in this siuation i felt like of taking help from forum.why bcox all my personnel and official dealing are communicated through this number only which is proving big loss to me form last two months..with out clearing their falult they have discountinued my services.theyhave terminated serrvices even after many oral and compalitns to vodafone office.
in this regard i request you to help in getting justice.

thanking you.
sajala

HI Team,

Thanks for calling me, but I am at the same stage as earlier. I have not received any solution on this.

I have received a call from an customer care executive, but she has called me told me that she will call me back by evening with solution, but I am yet to receive call from her. More over I have been charged additional from last six months, as per her they will check only last three months, wanted to know status prior to that. Please let us if we have to check our bills on monthly basis. Then this will remove our trust factor with Vodafone.

Regards
Fasiuddin
[protected]

I have not received the call Yesterday

Vodafone — No satisfactory reply from customer care

Dear Sir/Madam

My name is Sagar Bhatt, I am using vodafone mobile number:[protected] since last seven year. Last nigh Vodafone has deducted unnecessary Rs.25 without any information, whenever I tried to complain on 198 (complaint number) they refuse to take my complaint & told me that company has sent message you for that but in fact I've not got any messages. I also tried approach company's customer care number where I've not got any satisfactory replied as they put my call on hold. I waited almost 20 minute in hold but then after I've cut phone in frustration.

Problem Solved by Vodafone.

We posted out complaint on vodafone site. Also called customer care 25-30 times. Emailed so many. But vodafone is not ready to response on the billing amount. They are not reviewing anything. I think Chennai vodafone is not that active to response customers or they dont really care about them.

REF:[protected]

SAME WITH ME...PLZ INFORM ME WHAT HAPPEN WITH YOUR ISSUE AS I AM IN YOUR PLACE RIGHT NOW...

MY EMAIL ID : [protected]@YAHOO.CO.IN

thanks a lot, it was a great experience that complaint got resolved in no time.


Thanks

Mukesh

Vodafone-Rest of Tamil Nadu — Unasked for activation of CRBT

Dear sir/ Ma'am,
I received 2 messages from VT-Vodafone confirming activation of CRBT on[protected]. This premium service was charged Rs.30 on my pre-paid account number [protected]. I have not sent any such request nor have i received any of your spam phone calls which forces people to mistakenly activate caller tunes. I find the idea of caller tunes vulgar any request you to stop the service and debit me the money you took from me.
Please note I will not send any message canceling CRBT as I did not send any message activating it in the first place.
It's bad enough that your GPRS service fails at whim and needs to be taken to vodafone store to be activated as your customer service people have no idea how to reactivate GPRS.

Vodafone — Unasked for caller tunes

I have 2 Vodafone pre paid accounts :[protected] and [protected].
I was shocked to learn that I have been charged for caller tunes that I never asked for. Without the consent of the mobile user how can Vodafone inflict caller tunes and charges on the consumer. If the caller tunes are not decativated and I am not reimbursed with charges, I shall take up the issue with consumer court. I shall also stop subscribing to Vodafone - there are plenty of mobile service providers who dont resort to highway robbery.

Hi Gayatri,

We are unable to reach you on your number [protected]. Your concern regarding caller tune service has been resolved for one of the number since the other cell number is only 9 digits. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

انا جات لي رسالة بمكسب اذا دخلت على هذا الموقع ماذا افعل الان

Vodafone — unasked activation of services

I would like to inform you that Vodafone has activated a service named as Vodafone Mobile Connect on my mob# for which they have charged me Rs.595.06 without my information. I called in to activate my GPRS for which their employee told me that it will be charged Rs10p/kb. But he didnt inform me anything about these charges. Now when i told them to pull up the recordings and listen to it that i am not at all fault, then they didnt pay any attention to my request and said that you have to pay off these charges. Its not just a matter of Rs600(approx) but a matter of faith we have in their co.
If you want, i can forward you a copy of that mail too.
Please help me.
Awaiting your response.

Its [protected]

Same Complaint From Me.Please De-activate it [protected]:My Number

I am disgusted to say once again the Vodafone customer care people cheated me. They activated the CRBT . But they forgot to deactivate service. They also made a call to apologize for their intentional mistakes. They refunded the amount deducted for the services activated by them; I confirmed them to deactivate all the services but they did not intimate that service was still active for which they once again deducted from my mobile account and made it minus Rs. 10. Please help me what to do with this.

this is not sufficient answer.The mistake of store representative i suffer this situation.I Loss my business for this

Vodafone — misguidance by vodafone shopkeeper

respected sir/madam,
As i was going to change my connection from prepaid to postpaid, i asked for RS.249 plan, vodafone shopkeeper says 350min free from mobile to mobile, i was not convinced with the plan i said if their is 500mins free from mobile to mobile i would definitely purchased it, i knew that the plan had finished but the shopkeeper c onvinced me and says i would get available for you that plan, i took the plan but after that i got to know that the plan is available no more, i felt cheated and now i have to use it for atleast 3 months.
kindly request you to change my connection from postpaid to prepaid or get me available that plan in which 500 min's are free rom mobile to mobile.my no is [protected] and i have purchased at 11-oct-2008

Vodafone — CHEATING & MISGUIDANCE

Dear Sir/Madam,

I was having 2 vodafone nos. [protected] & [protected]- on my wifes name - Nivedita ...while taking I had been told by the C.care Executive VIJAY that - your Rs.500 deposite for each no. will be refunded at ANY POINT OF TIME YOU STOP SERVICES...I was ok with that...they took 3 Signatures on one form with very small font terms & conditions. not even gave time to read it when asked replied -"Sir its all same what i have told you" was the answer of staff "VIJAY". I was told - you will immideatly get a free caller tune for 3 months & 1 DVD of movie...which I never got in 4 months service...
I was told to take one plan for 1st 3 days as it can be activated ASAP...& then i will get transfer to the Actual Plan which I REQUIRED...but that procedure took near about 2 months & 25 calls for follo-up & 5 personel visits at Vodafone Center at Dombivli(w).
After every bill payment before due date I use to get 15 calls to PAY YOUR BILL after due date...Even if i told them my Receipt no. of payment they use to ask me TO FAX it to Vodafone...What I can do for such type of Mental Harrasament & headache...
Then after getting frustrated I asked them to close my nos. & give me my 1000 RS. Deposit or adjust it with My bill...
they told me ...THIS DEPOSIT MONEY CANT BE REFUNDED AS YOU ARE CANCELLING BEFORE ONE YEAR...I AM ANSWERED FROM THEM THAT - YOU HAVE SIGNED YOUR FORM IN WHICH ALL THESE TERMS ARE MENTIONED - WE DONT CONCERN WHAT OUR STAFF COMMITS TO CUSTOMER...WE HAVE OFFICIAL PROOFE WITH YOUR SIGNATURE...YOU CANT GET YOUR MONEY BACK...
NOW I AM GETTING LEGAL NOTICES & THREATNING CALLS FROM VODAFONE for my bill amount of Rs. 1092 only...I am more angry on the stand they are taking & their commitment & services...
PLZ SUGGEST ME WHERE SHOULD I ASK FOR JUSTICE WHEN THEY HAVE MY SIGNED PAPERS ...MY NEW MOBILE NO. IS -[protected]...PLZ REPLY ASAP...I WILL BE MORE THANKFUL IF I GET COMPANSATION FOR MY MENTAL HARRASEMENT ALSO...

Vodafone — Misguidance by Customer Care

Hi,

My name is Sumon Mukherjee([protected]) and my account validity was about to expire in August, 2009. I was having a 69 bonus card activated on my account and I wanted to continue on the same plan. I had called customer care to get information on a validity recharge(of more than 6months) and I was asked to recharge for Rs. 149 and was informed that I will be able to continue on the same plan(69 bonus card). After recharging for the amount my account plan has completely changed. I called customer care again and was asked to do a recharge on Rs. 99 to come out of the Rs 149 plan. Even after recharging for Rs. 99 I was not able to activate the 69 plan and I logged the above service request([protected] ).

I had logged a service request with the help of Vodafone store, Koramangala Bangalore and the service request number is [protected]. I also received a confirmation request from vodafone mentioning that the query will be responded to by 1:40pm of 11th August, 2009.

However I did not receive any calls from Vodafone personnel about the status and quite obviously the request was not processed. When I called customer care again on 11th August, 2009 I was simply told that the service request could not be processed citing no reason whatsoever and was handed a new service request number: [protected] and a confirmation sent about responding to the query by 14th August, 2009 afternoon.

I have not received any inputs on the same from Vodafone as yet. Everytime I send a mail to vodafonecare mail id I get a automated response and a mail from customer care on the verge of the 48 hours period informing me that the case is still being worked upon. It does not give a target resolution date or inform me whether the case can be resolved.

I find no other option than to knock the door of consumer forum and place a complaint. Hope to get the issue resoved quickly.

Regards,

Sumon Mukherjee.

Vodafone — trck

hi sir, this is randhir batsh i want to know about this no. [protected] bcoz this no. is doing very illegeal work ... so plz tel me emidiately..

Vodafone — track the address

I would like to know the address of the following vodafone number.please help me.
[protected].please send me a reply to my mail id,[protected]@gmail.com.

Thanks & Regards

Hiii this is sachin chauhan they are really fake people, the cheat people.Nasreen you kindly visit to vodafone center and tell them that u don't want this number.they will refund your money within 45 working days.

Regards
Sachin Chauhan
[protected]

Vodafone — Misguidance

Respected Sir/Ma'am,
With due respect I, Sunil Dutt Sharma, a valid Vodafone customer with mobile no. [protected], wished to disconnect my number due to non-usability of the same as where I work, the place is a remote area and is not fed with the Vodafone signal and a monthly charge of Rs.331 was actively commencing. My son, Sachin Sharma visited the BCS,Shimla center, on 28th May,2012, from where I had bought the SIM, to disconnect the same and to discontinue the monthly charge well before the month ends and it does not continue any further. The Vodafone Center manager, Mr.NITIN asked him to visit the centre after 1st June to disconnect the same. My son payed the outstanding amount of Rs.340.
He visited the center back on June 2nd to get the number disconnected but was asked to pay a sum of Rs.380 again for the next month too.
This is highly unacceptable. A clear example of Customer dissatisfaction. Mr.NITIN did not disconnect the number nor did he authorize the disconnection in written.
Kindly look into the matter. And authorize me to get my no. disconnected.
I have been misguided.

Dear sir, i already launched complaint to vodafone and also online for blocking of mobike sim no-[protected], as i have lost my sim card and my mobile so many days before.Also this no is being used by other person and bcoz of this i m having probkems with many missbehave calls, as they call me n asked where r u from why u r calling i will complaint to police and blaa blaa, this no is registerd on my name, so i m in trouble sir, pls resoleve this issue on top priority basis so that i will not get any problem, i m working in a reputed company and this is of my carreer problems also.I request u to pls resolve issue and bkock this vodafone mobile no.[protected] Immediately pls and also give a copy to police station so that if anything hapoen i will be protected from police sirs, Regards, J R Sontakke, mob.[protected]

Another Feather in the cap for Vodafone for taking 6 days to send Ebill after completion of the billing cycle.


Further The status of my porting out request ( which was logged in after 9 days of my request) states 36 hours since last 24 hours...hahahahahahahah ..


Cheers to Vodafone services... Keep it up.

I have recharged my vodafone no. with Rs198...as the plan is to use 2gb internet...after the usage of 2gb the speed of net will be reduced to 40kbps...but. i was getting only 3-4 kbps only...and none of your agent of customer care hepled me for that...please sir give me the quick reply.

I am neetesh singh my vodafone number is [protected] i n this number 295 internet plan activate and costmer told me in this plane internet speed is 80 to 100kbps but speed is slow below to20kbps and i am try to 198 but they can not recive a call

Vodafone — Customer Care Executive Misbehaviour

This is to complaint against Vodafone Customer Care System who are saying "HAPPY TO HELP YOU" instead of "HAPPY TO HARASS YOU". I have been using VODAFONE No. for last two-three years. I bought a VODAFONE no. for my wife from a dealer and using it with no hassles, but last week i have changed my talk plan from 444 to 299 pay per Seconds plan, during my that call one of customer care executive offered me a new add on Post paid connection, he informed me the benefits of buying one for my wife and surrender the no. she is using, as he gave me very unique and almost similar no. I was excited i told him that you can send your executive on Saturday morning to my place as I have planned to go out for a movie with my family on Friday night (27/11/2009), but he insisted to buy at that time only because of month end concept that i didnt understand but he assured me to send the executive before i leave and will be using my bill as address proof, and demanding the ID proof of my wife and one photo, I told him that i dont have copy he said his executive will get it done himself, i agreed, and positively the guy came to me in time and said he will not waste time in looking for any photocopy shop and requested me to send me the scanned copy by email after coming back, i was satisfied and got the form filled and signed by my wife.

After he leaves Mr.Chetan called me from your verification cell after 20 minutes when i was about to leave, he said he will not activate no. in my wife's name and instead he will do in my name, i was astonished, i just started my reference call from Vodafone care executive, he stopped me inbetween and said "AAP HI BOLTE RAHOGE KE SUNOGE BHI" , i was so annoyed and i said him to take back the sim i dont need any connection then he gave phone to his senior Mr.Chakarwarti he too spoke in same tone but after my shouting he started requesting me not to return sim he will call me next day and I should not spoil my mood (that already was spoiled to extreme), next day they didnt called me the guy came with the free BAG to me and he requested a lot and i gave him my wife's pan card he went to get it photocopied and then again i talked the chetan he said the same i will have to give my PAN CARD,MY PASSPORT and one NOC etc. that was the limit as soon as the guy came with photocopy i gave him the sim and bag and requested him to leave and if my money can be refunded Rs.250/- i paid for the sim, if not that i dont need that as i dont want to have any association with VODAFONE.

Today morning I called up the customer care once again just to enquire about the action taken on my complaint I have to wait for 5 minutes till I am connected to the executive, I have to tell him whole story and in end what he said was: "Sir, our systems are down he will be unable to help me" and hung the phone. This was so humiliating experience to be a VODAFONE customer, my problem is that my no. is so officially circulated as i am using it for 2-3 years , but i am waiting for the service that is likely to be introduced by TRAI that will enable customers to change the service provider retaining the same no., but i have circulated an email to all my friends, colleagues, communities about this incident and I am sure I will be able save a lot of my friends being harassed like me.

I hope they are a very big company and one consumer cant affect their sales and business, but really advise them to please stop wasting money on advertisements and concentrate on your consumers' needs. I would like to end here, as I have already given a lot of my valuable time to useless people and service provider for last four days. Thanks

From:
VIVEK SHARMA
New Delhi

Vodafone — Misbehaviour by the customer care executive and wrong information

Hello Sir,

I am using vodafone postpaid (#[protected]) as my mobile service provider since last 6.5 years. My concern is regarding the wrong information provided by the customer care executive. Being as a usual customer I made a call to Customer Care Executive of vodafone to get the beneficial plans available to access the internet services. Then the communication built by the CCE is, the plan is available in Rs 198 in which we can browse, surf, download and upload the data within the range of 3 GB, and the charges will be applicable based on pro rate (means the charges will be made based on the number of days of plan remain activated). By considering that CCE, I raised a request for activation of the plan approx 2 days before of my billing cycle (i.e. 19th of every month). But in the bill I was charged of worth Rs 198 for only 2 days. Then I discussed to CCE once again with the reference of these charges. Then CCE insisted me to make the payment and said sorry for the wrong information which was earlier provided but the plan was not on the pro rated basis.

After one month the sevice terms changed when the mobile number portability came in the enforcement. The same plan came in pro rated basis, then I agreed to keep it continue with. Then I started facing a problem, that the vodafone is charging me based on the 10 paise per 10Kb of data usage which will be finally adjusted in my final bill. But usually by GPRS usage, my credit limit comes near the expiry very soon and to get the maximum usage of GPRS internet (3GB), the minimum credit limit should be Rs 31457 is desired, which is again very difficult to maintain. But whenever I am discussing with vodafone CCE, either they put the call in IVR or cut the call in between without conclusion.

So please sir you are requested to do something for those people.

Regards
Ravindra Singh

vodafone 3g stick — not a good staff to help

sir the vodafone store near my place does not provide any kind of a support they only make fake promises that we will do this work in the best possible time .they are of no use please call me i any thing could be done

Respected sir hello
I have purchased one Vodafone usb stick from Vodafone store suntele world address of shope no 4 ,angad tower, opp shubhash juice bar gagarmal road amritsar.usb stick k3570 IMEI no [protected] date of purchase 23/04/2011 invoice no 11474.I am not satisfied from vodafone store service because when we connect it internet connection disconnect again and again .we have also visited at vodafone store 15time vodafone staff and vodafone store manager are not solving my problem.if there any problem in your usb stick please change it or check it as soon as it is possibal its my request .from sanjeev talwar .mobile no [protected] .email id is [protected]@yahoo.in

vodafone usb stick internet service is very slow . or very poor service of vodafone store manager dinesh in amritsar

RESPECTED SIR
I AM ALL READY SENDING THIS COMPLAINTS 15 TIME BUT MY PROBLEMS NOT SOLVE VERY VERY POOR SERVICE VODAFONE CARE, VODAFONE STORE OR NODAL OFFICER I HAVE PURCHASED THE VODAFONE K-3570 USB DEVICE ON 23/04/2011 FROM VODAFONE STORE SUNTELE WORLD SHOPE NO .4, ANGAD TOWER OPP SHUBHASH JUICE BAR AMRITSAR.WITH IMEI NO [protected] AND COMPLAINT WAS GIVEN TO VODAFONE STORE OPP SHUBHASH JUICE BAR MY DEVICE NO IS [protected] FOR EXTREME POOR NETWORK WITH AN EXTREME POOR SPEED EVERY TIME DISCONNECT PROBLEMS EVERY TIME LOCAL AREAS CONNECTION DISCONNECT OR 15 TO 30 MINT NOT CONNECT THE INTERNET HELP LINE TOLD ME THAT THE VODAFONE ENGIENEER WILL COME AND SOLVE YOUR PROBLEM BUT THE DATE TILL TODAY IN HAVE NOT RECIEVE ANY FEEDBACK FROM YOU BACK YOUR CUSTOMER CARE EXECUTIVE HAD TOLD, THAT THE PROBLEM WILL BE SOLVED 24 HOURS BUT IT IS NOT SOLVED IN 40 DAYS ALSO, AND I AM UNSATISFIED WITH THE SERVICE PROVIDED BY VODAFONE STORE ON THIS ISSUE, OTHERWISE TAKE THE DEVICE RETURN AND REFUND MY MONEY BACK, THE USB STICK WAS FAULTY AND THEY WASTED MY 40 IMPORTANT DAYS IN THERE STORE THE STORE MANAGER
OR ALL ARE THE SAME NO USE TALKING TO THEM AS THEY WERE NOT ABLE TO HELP NOW WERE ABLE FOR A POSITIVE
SOULUTION AND I HAD GIVEN MY USB STICK BACK TO THEM FOR WHICH THERE IS NO RESPONSE FROM THERE SIDE AND THEY HAVE ALSO CHEATED ME OF 6000/=IN CASH AND OTHER NON MONETARY THINGS LIKE TIME AND ENERGY.I AM REALLY DISAPPOINTED BY THE SERVICE VODAFONE.I EVEN WROTE THEM NO OF TIME BUT THERE HAS BEEN NO RESPONSE FROM THERE SIDE WILL LIKE TO SHARE SOME LETTERS WITH YOU

vodafone/usb stick — not working the usb stick, they will not ready to refund

dear sir,
i purchesed a vodafone usb stick for internet purpose Rs-2600 Feb -2011. this s not work properly i went several time to nearest branch no one dosent giving response. please .

please take action. any query contact pls [protected]

thanks
karnan j