[Resolved]  Vodafone — Vodafone is the only mobile service provider in India who does rsquo;to allow conversion from postpaid to pre-paid

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid

(Harassment by Vodafone in converting post-paid to pre-paid connection)

Threatening is vodafone’s usual way if you approach them with a complaint or request. They will not hear what bad experience you have gone through with them. They will just look at the last bill according to them, and will retort that they are going to send eminent people to your house to get the bills collected whatsoever, and boast that you won’t be able to resist them as they are lot more mightier than you can even imagine!

We Indians need to prove them wrong.

As far as I know, vodafone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist, threatening and litigations.

Mine is a very old Vodafone postpaid number and I don’t want to loose that number as it is circulated to so many key people. But when the Vodafone call center guys called me up and threatened to send their eminent people to get the bills collected, I wanted to switch from post paid to pr-paid. That way, they will have their damn money and I don’t have to speak to their henchmen again. While the talks were on, they again threatened me and taken steps for initiating legal proceedings against me. General Manager – Legal ( Yunus H Ahamed) yunus.[protected]@vodafone.com & Senior Manager – Legal (Lokesh Mahalingappa ) lokesh.[protected]@vodafone.com have sent me legal notice after Lokesh Mahalingappa told that it is possible to get my same old number in pre-paid through a convoluted process. I walked into the Vodafone office at Indiranagar and they bluntly said it is absolutely not possible to have my same old number in pre-paid whatsoever. Multiple times I have expressed written willingness to talk to them rather than mails, and asked them their phone number, but they never bothered speak to me. Now they are going back on their promise and harassing me.

We need to expose this rotten and unethical tactics of Vodafone, for plundering money from the larger population in India. I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses, to help them move on in their modest life.

We need to make sure that Vodafone don’t fool our people in India anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodafone guys are looting so freely.

All other mobile service providers in our county have the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can Vodafone – an alien - insist that a poor man in India should continue paying rent when he doesn’t have a job, or simply because he doesn’t want the facilities as it is too costly for the pocket/ affecting peace of mind due to the threats? An incoming number is the most needed one for a person who has lost job. Let them take the money from those who actually need the postpaid facility.

I have approached the consumer forum as the first step. Complaint Id: 11759.

On a simple Google search, I could see many people are affected by this monkey fist of Vodafone. Some examples are below:

Vodafone Postpaid Connection Complaints - Harassed with the services
https://www.consumercomplaints.in/my-complaints.htmlvodafone-postpaid-connection-c78230.html


Vodafone Complaints - Harrasment caused by Vodafone in connection to conversion of post-paid to pre-paid connection
https://www.consumercomplaints.in/my-complaints.htmlvodafone-c35338.html


vodafone post paid Complaints - vodafone customer service (Threatening)
https://www.consumercomplaints.in/my-complaints.htmlvodafone-post-paid-c24520.html


Threatening is the Vodafone way – Postpaid issues:
http://www.mouthshut.com/review/Choosing_a_Mobile_Service[protected].html

Vodafone Postpaid Connection Complaints - Harassment and threatening call by Vodafone
https://www.consumercomplaints.in/my-complaints.htmlvodafone-postpaid-connection-c23565.html


Please contact me [protected]@hotmail.com if you want to join hands, or you want me to join hands with you if you already have started a fight with these scrupulous people. Also send me as much links as possible on the Vodafone harassment in converting postpaid to pre-paid. I am going to host a dedicated site for Vodafone harassments. Also please suggest a name for the web site.
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Aug 14, 2020
Complaint marked as Resolved 
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I fully agree with this complain regarding irresponsible customer care service. Now time has come to make them hear our voice as we have heard lots of their sweet songs.
I am having prepaid vodafone connection no.[protected] and yesterday when I made a local call with a talk duration of 27 seconds, a whopping sum of Rs.9/- was deducted from my prepaid account. Then why should I continue to have connected to Vodafone when local call charges as claimed by you are @ 50p/min and STD @ Re.1/- per min. What explanation do you have for this disparity. All service providers are charging either 60 p/min or Re1/min for local calls and whereas you have debited a staggeringly high amount of Rs.9/- for 27 seconds local call. I am shattered and would want you to address my grievance genuinely and quickly.

R R Sharma
Dear sir,
my connection is vodafone pre-paid and my no. [protected], in my account 2days back Rs.30/- balance was deducted i don't how its happened i m trying to call your customer care but it was not connected, i m not activate any type of hello tunes, how u provide the hello tune service without my permission and how u deducted my balance ?... please confirm to me my request and please revert back the same.

Thanks & Regards,
Madhav reddy
i completely agree with this complaint, its really a torture keeping postpaid connection as its keep on increasing its interest after its last day payment date, where as in prepaid u never face this problem, well please look forward and take a action this i am trying this from past 3 months even i had complain the same topic on this forum too yet its r not taking action against it, we see advertise in TV that you should not face any difficulty from postpaid to prepaid OR prepaid to postpaid why we Vodafone users are facing this difficulty i again request to take action on this...
100% I agree with this complaint. Last 3 years I am facing the same problem

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