Vodafone — deduct money against false reason | |
complaint against vodafone SIR, I HAVE VODAFONE MOBILE CONNECTION. MY MOBILE NO IS [protected].ON 11TH OCT NIGHT, BALANCE AMOUNT IN MY MOBILE WAS APP 175/-RS, BUT ON 12TH MORNING IT WAS SHOWING -14/-RS.WHEN I CONTACTED VODAFONE ESECUTIVE, I WAS TOLD TO WAIT FOR 24 HRS & IT WILL BE RECTIFIED, AFTER 24HRS, WHEN AGAIN I CALLED, I WAS AGAIN ASKED TO WAIT, THIRD TIME, I WAS TOLD THAT I HAVE USED INTERNET & HAVE DOWNLOADED SOME IMAGES. I SWEAR THEM THAT I HAVE NOT USED INTERNET, AS I HAVE LAPTOP WITH UNLIMITED BROADBAND CONNECTION & HAVE BLUETOTH IN BOTH MY LAPTOP & MOBILE, HE DISCONNECTED THE CALL, BY SAYING, U HAVE TO PAY THIS & IN FUTURE, U WILL NOT GO THROUGH THIS PROBLEM. SIR, THE MATTER HERE IS NOT OF 200 BUCKS, BUT THE WAY THESE COMPANIES TAKE THEIR CUSTOMERS FOR GRANTED. WE REQUEST YOU TO TAKE SOME STRICT ACTION AGAINST THIS COMPANY, AS MANY PEOPLE MAY BE SUFFERING WITH SUCH BEHAVIOUR OF THIS COMPANY.HOW CAN THEY DEDUCT MONEY FROM ANYBODY'S ACCOUNT & GIVE USELESS RESONES FOR THE ACT.PLEASE SIR, TAKE SOME ACTION AGAINST THEM & TEACH THEM SOME LESSONS. THANKING YOU WITH REGARDS BISHNU PRASAD PANIGRAHI Was this information helpful? | |
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Comments
Vodafone — Negative Balance Prepaid Account
I have a prepaid connection of vodafone. The service since the date I have purchased the connection is pathetic. Iwas bombrded with their offers and also kept getting SMS from ICICI bank regarding credit card payment. It seems the number was with somebody else and then was sold again. The balance of my account has now become negative of Rs. 862.00, which very weird since the services stop the moment you cross a certain balnce. I am not able to access my number any longer.The customer care is too laborious to contact with too many OVRS optionsand too slow to repond. Emails take two days to be answered and am stil waiting for reply. Extremely pathetic service. My number is [protected]Mrs Parmodh Chawla
Vodafone — regarding negative balance
I am niket and my mobile no.is[protected].I have recharged my no. for internet use and i did not use much internet service and my balance is now negative (-366). I went to the customer care service center and they said they cannot help me. As a customer i want claim.
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Vodafone — Negative Balance on Prepaid No 9873197099
I have Vadaphone prepaid connection no [protected]. The balance is turning negative 3 times within a span of one year of my connection. They dont inform me why they are deducting money from balance and foced me to recharge to turn positive and for making call from that no.Since my connection usage is very low, they are extracting money from me by way of making the balance negative.
So i request you to look the matter of turning my balances into negative.
Pradeep