Vodafone India Complaints & Reviews

Hi
This is Hemant. My vodafone postpaid no. is [protected]. my no is converted into prepaid to postpaid on 11/04/08.
The scheme is given by u to me is (249 mega plan) mobile to mobile 30p n mobile to landline 60p call, but the charge is cutting 60p on all the outgoing calls. i have complaint about this, u r customer care executive forward my complaint n said it will change in 2-3 days, but nothing will happen n u r customer care no is not connecting. i have paid my outstanding bill.plz take action as soon as possible about my quary. i[censored] r not able to do this with in 2 days plz change my number into prepaid.

Thnx
Hemant
[protected]

Hi

I have taken 249 megaplan in last month. My no is [protected]. In the bill the V2v charges are 60 paisa but at the time i taken the connection your executive told that V2V charges are 30 piasa.Second thing is that this connection is on the behalf of [protected] then why the security fee.You said that there is 10% discount in the bill of this number. But this is not done. in my bill charges are taken against all the outgoing call. then what is about 500 minutes free local call. Also, i have submitted a security fee of Rs. 250/-. Your executive told that the first bill charges is colleted from your security fee. But now the customer care executive say that i have to pay this bill. Please calrify all these doubts otherwise close this connection.

I am Miss Renuka Sanjeev Sakhalkar from Mumbai. I have been using Vodafone Services for quite a long time. I am a Citi Employee and I have taken a corporate plan of Rs.199 rental. I had given my residential address as the billing address, but they are sending me the Hard copies of the bills to my Office Address however the Office Address on which they are dispatching the bills are on the wrong Address. I have also got the address changed from Wrong Address to the desired mailing address from the Local Vodafone Store in Bandra East.

I have tried contacting the Vodafone helpline quite a lot of times but they have not responded back. Also the consumer executives who attend the calls said that they will send me the bill to my E-mail ID. They are not even doing that.
Unless I don’t get the Hard copy of the Bill I am not going to pay the due amount.

i am gobinath. my no is [protected]. i received daily one vodafone caller tune add call unneccessarily.
this is distrube me while i am in work. pl prevent these calls.

also send my incoming and outgoing calls list.

My Postpaid Number [protected]. But I am not received bill time to time and this month bill is pending. So please urgently send the bill on e-mail address.

because of you people my outgoing also got blocked


Please replay to my ASAP


--- On Wed, 2/17/10, vikram <[protected]@yahoo.com> wrote:


From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonebillonmail.[protected]@vodafone.com
Cc: vodafonecare.[protected]@vodafone.in
Date: Wednesday, February 17, 2010, 11:14 PM



this is 6 remainder


no one taking this issue i think ur also


why you not able to sovle the problem



--- On Wed, 2/17/10, vikram <[protected]@yahoo.com> wrote:


From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonebillonmail.[protected]@vodafone.com
Cc: vodafonecare.[protected]@vodafone.in
Date: Wednesday, February 17, 2010, 5:13 AM


Please reslove my problem ASAP

i spoke to vodafone customer care and
i went to vodafone outlet

no body is giving proper response and solutions

they are advice me to send email to concern dept

Please advice me if you know concern dept

--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:


From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.in
Cc: vodafonecare.[protected]@vodafone.in
Date: Tuesday, February 16, 2010, 11:35 PM


FYI


Please resolve my problem imm


--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:


From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.in
Cc: vodafonecare.[protected]@vodafone.in
Date: Tuesday, February 16, 2010, 2:12 AM



FYI

Please replay back imm

give your contact no

vodafone customer helpless people in my case

solve this problem immmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

and activate my connection






--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:


From: vikram <[protected]@yahoo.com>
Subject: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, February 16, 2010, 12:41 AM


Dear Sir / Madem

reg this issue i am following 8 months on wards but sill no proper resonse

please solve the problem asap

Mobile no : [protected]
Name : C.Vikram

From 15/02/2010

my outgoing was blocked. it's not my problem

i am ready to pay my bill after the problem resloved or get the bill amount < 30 sec disconnected call details for 8 months, i will reduce the amt and i pay my bill



kindly advice

Past 7 to 8 months i getting touch with customer care due to network problem

still problem is not yet resolved

i paid my bill payment upto Dec month with bill extra amount (which is not used)

this month i am not going to make still resolve the problem

Please wave off my bill amount what ever is pending or give a disconnected call details of less 10 sec for past 6 months so reduce the bill amount of disconnected all less 10 sec i will pay my bill

Please advice

thanks & Regards
C.Vikram





--- On Tue, 2/16/10, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:


From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
Subject: Network and Bill paymets [REF:[protected]]
To: [protected]@yahoo.com
Date: Tuesday, February 16, 2010, 12:04 AM


Dear Mr.Vikram,

Thank you for your email dated 11-Feb-2010 about Network.

On going through the details mentioned, it is noticed that there was no mobile number mentioned.

We request you to kindly provide the mobile number at the earliest in order to expedite your request.

We request you to kindly ensure that your Vodafone number is mentioned in every correspondence sent to us.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,
Renju

Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in






---- Original Message ----
From: [protected]@yahoo.com
Sent: 11-Feb-2010 11:31:46
To: vodafonecare.[protected]@vodafone.com
Subject: Network and Bill paymets

Dear Sir / Madem

Past 7 to 8 months i getting touch with customer care due to network problem

still problem is not yet resolved

i paid my bill payment upto Dec month with bill extra amount (which is not used)

this month i am not going to make still resolve the problem

Please wave off my bill amount what ever is pending or give a disconnected call details of less 10 sec for past 6 months so reduce the bill amount of disconnected all less 10 sec i will pay my bill

Please advice

thanks & Regards
C.Vikram

Dear Sir/Mam,

i am a regular customer of vodafone service. my vodafonefone number is [protected]. and my bill is generating date is 19. my last month feb 2010 bill was 1497.46 Rs. but when next billing cycle is started i found my current bill was reaching on 5758.56 Rs. tell me how is possible that my unbilled usesed reached on that amount only next 4 days( 24 march). whenever my cradit limit is only 2000 Rs. now my all vodafone servicees are stopped (incoming is started), i have connect the customer care but they are saying that first pay your bill then get our service.
i am facing many problems due to billing cycle please resolve my problem

The same thing is happening with me. On December 10, 2009 I had given all the necessary documents to change the billing address to the home address even after 4 months the hard copy is going to the office address. They give the worst service possible Not only that I had confirmed every month with one Mr. Rahul From their Goregaon center and every month he gives the same reply that this month it will be changed but nothing has happened for the last four months.

i am a regular customer of vodafone service. my vodafone number is [protected] . and i paid the cheq on 05/06/2010. and cheq deliver date on 08/06/2010. my cheq number is 000038. bill is 585 rupees. then also my number is not started. please help me.


apke customer care me call kiya tha per unko kuch pata nahi hai. apki vodafone company customer ko asi services provide karti hai.

abhi bhi mera number band hai . please usko chalu karva de. nahi to mujhe pospaid se prepaid karvana hai.


from
hiralkumar p upadhyay

Hi.


My name is Shahbaz Anjum.I had paid my bill on 26 july 2010 since 8:06:13 PM from Souh Ex.but i don't get any confirmation from vodafone till now .I did call to customer care regarding bill payment then i got answer my bill have not paid.So kindly look in to this matter.



Paid bill details are mention below.

Number----[protected]

Transation ID: DVSX[protected]

Amount[protected]/

Receipt no: KDVSX[protected]

sir,

I am a subscriber of your service since long time . recently I converted my prepaid connection to sbi corporate connection,
Rs199/-plan, my mobile no is-[protected]. I pay my bill through ecs. On 20/06/2010, I send request for a caller tune on my mobile set but the song set as my callertune was different one. So I tried again. After tryinf for thrice I got the desired song,

I lodged a waive application to vodafone care . But, i did not get satisfactoty reply.
this time expect prompt and quick reply . Otherwise I vave to think about terminating my subscription.

I shall be highly obliged if you wave rupees thirty from my current bill


yors faithfully

Sumon kanti ghosh

bill no-[protected]
relation no-1.30487635

Hi I am facing pathetic response from your company...

My Ph no : [protected]

Every time receive call from your company and people take appointment for revenue collection ..but no one visited my place...

I am really very much dissatisfied from this kind of response...

due to delay form your side now my Ph is now on Voice over Plz pay O/S amount...

I am ready to pay from 1st day but no one from your company Interested for this...

At least 10 times Appointment taken and no one came...

Now I have only Solution Either quit your service or you tell me...


--Dharmendra

My BIJESH A T. I had paid my bill on 09 Dec 2010 since 05:30:53 PM from vodafone mini store nadapuram.(vp communications) vadakara, kozhikode, kerala.But i did'nt yet recieve any infirmation from vodafone till now .I got a call from customer care regarding bill payment that my bill was nit paid.please take the matter seriously and do the needfull as soon as possible.

BILL NO. VECL(KRL) 246519


MOB NO. [protected]
Thanking you,
Bijesh a t

I Ramesh kumar Mob. No. [protected] customer of vodaphone from 10 year. But Bill No. [protected] have been recevied with Usage Charge Rs 290 without use from games_Club_5
Pl. Stop these Extra charge Billing

Thanks
Ramesh Kumar

sir.., i am asking the customer care executives of vodafone for help to cancel or deactivate the voice chat and job alerts but they are not responding ..instead they are pushing the days..now each time i call them the customer care number will come busy (111 is a use less number)..i visited vodafone store also but they also doing the same my number is [protected].. even though i am the customer for them from nearly 3 years..

Vodafone — deactivate voice chat service

Dear sir,
my mobile phone no is [protected]
I want to deactivate voice chat service to my mobile phone

I am a Vodaphone user for past 3 years, for 5months before i activated jobalerts, but now i want to cancel, will u pls send me the details how to cancel jobalrts

Vodafone — Job alerts

Hi,
i accidently subscribed to Job alerts service on my Vodafone Mobile. I called up to 111 to de-activate the service. They asked to send CAN Vajobs to 111 for same but i am still getting alerts. I dont know what to do

type
CAN Jobs to 5701

Sorry
its CAN jobs to 54701

Hi Prashant,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/XSiie and we’d be happy to help.

Regards,
Vodafone Customer Care.

Hey,

I was too having the same problem, they activated and charged me without permisson...

But thanks for the post. 'CAN jobs' to 54701 worked and the service got cancelled now. thanks to surya prakash and abc

I am a Vodaphone user for past 4 years, for 5months before i activated jobalerts, but now i want to cancel, will u pls send me the details how to cancel jobalrts.My number is [protected]

i also have the same problem with my vodafone.but i get rid off this probleb by sms CAN JOBS to 54701 and by this i could come this problem.

huy, my name is manisha .my number is [protected].morning me maine new movie ki caller tune lagwai thi or galti se old movie ki caller tune laga di gai hai pls ap isse change karwadijiye.movie name is milenge milenge song :-milenge milenge pls ye song lagwadijiye

hey i m Rahul main pichle 3 saal se vodafone ka service use kar raha hu apne 2nd time job alert laga diya bina meri permision ke or mera customer care bhi band kar rakha h pls don't do this again my no is [protected]

Hey,

I was too having the same problem, they activated and charged me without permisson...

But thanks for the post. 'CAN jobs' to 54701 worked and the service got cancelled now. thanks to nithyapriya and abc

Job alert hav been activated please tell me 2 deactivate it...

There has been an unnecessary voice chat service being activated on my number twice deducting my balance upto Rs.60.My no. is [protected].Please deactivate the service asap and return the balance before i complain higher.

sir.., i am asking the customer care executives of vodafone for help to cancel or deactivate the voice chat but they are not responding ..instead they are pushing the days..now each time i call them the customer care number will come busy (111 is a use less number)..i visited vodafone store also but they also doing the same my number is [protected].. even though i am the customer for them from nearly 7months..

Hi Robin,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/WanYb and we’d be happy to help.

Regards,
Vodafone Customer Care.

hi.my name is arif i select one family and friends number just 2 days before.than i got message from odafone if i recharge with 300 rupees i'll get 600 local&std mins and also 10, 000 national&LOCAL SMS, than i recharge with 300 after thah if icall my family&friends num wich i select that call cost is charging .50paisa per minut, my plan is go away with out any information.


PLEASE MAKE IT CORRECT.

THANKS.

hi.my name is arif i select one family and friends number just 2 days before.than i got message from odafone if i recharge with 300 rupees i'll get 600 local&std mins and also 10, 000 national&LOCAL SMS, than i recharge with 300 after thah when i call my family&friends num wich i select that, call cost is charging .50paisa per minut, my plan is go away with out any information.

NOTE:IN THAT MESSAGE YOU PEOPLE HAS TO INFORM FIRST.

PLEASE MAKE IT CORRECT.

THANKS.

im trying too many time.bcz i need the incomiming call details the no of [protected], plz make it fast, my e mail id [protected]@yahoo.com

send me puk code please my vodafone no is [protected]

I am using Vodafone ([protected]) in Gujarat Kutch. I have Purchase one Prepaid SIM Card at my Village.This Prepaid has life time validity but I have cancel ate this facility and I talk to Vodafone care and dissection about cancel life time validity and recharge any scheme and one year plan than I sent one massage form my mobile to Vodafone care ( Can Life – 144 ) 23 Sep 2009. But Vodafone sent only massage (Your Request Received Your services de-active within 24 HRS. but till date not De-active. Than I recharge 151 plant ( 365 day validity and 50 balance form Mundra ) than I check my balance but balance sawing 146 but validity sawing 0 days than I talk to Vodafone care MR. Kamran hi is call that your life time re active and your this plant not consider because all ready life time plant active but sir I have already de-active life time plant. And you have got 146 Rs. This is very important matter. Costumer care guides us and follows all system but I struggle this type of mistake. Dear sir please looks this matter and guides me urgently. And Vodafone costumer care behavior very poor and I record this please reply me.
I request the authorities to take my complaint earnestly and take steps to curtail this menace. Thank You.

My Prepaid Number [protected]
My Contact Number [protected]

I am using Vodafone ([protected]) in Gujarat Kutch. I have Purchase one Prepaid SIM Card at my Village.This Prepaid has life time validity but I have cancel ate this facility and I talk to Vodafone care and dissection about cancel life time validity and recharge any scheme and one year plan than I sent one massage form my mobile to Vodafone care ( Can Life – 144 ) 23 Sep 2009. But Vodafone sent only massage (Your Request Received Your services de-active within 24 HRS. but till date not De-active. Than I recharge 151 plant ( 365 day validity and 50 balance form Mundra ) than I check my balance but balance sawing 146 but validity sawing 0 days than I talk to Vodafone care MR. Kamran hi is call that your life time re active and your this plant not consider because all ready life time plant active but sir I have already de-active life time plant. And you have got 146 Rs. This is very important matter. Costumer care guides us and follows all system but I struggle this type of mistake. Dear sir please looks this matter and guides me urgently. And Vodafone costumer care behavior very poor and I record this please reply me.
I request the authorities to take my complaint earnestly and take steps to curtail this menace. Thank You.

My Prepaid Number [protected]
My Contact Number [protected]

mere movile main cricket news start ho gai h unko band karwana hai to kya kare please reply

Vodafone Postpaid Connection Complaints - NON RECEIPT OF GIFT ON PURCHASE OF VODAFONE POSTPAID
View all Vodafone Postpaid Connection complaints
Vodafone Postpaid Connection


NON RECEIPT OF GIFT ON PURCHASE OF VODAFONE POSTPAID
Sir,
1. I have the honour to state that as per ur advt.i.e. on purhase of vodafone postpaid connection the first monthly paid bill to be courier to u for claim of gift
2. I have couriered u first monthly vodafone paid bill (Mob No [protected]) along with the gift coupon for claim of free gift (Reebok Wrist Watch) vide PROFESSIONAL COU. consignment no[protected] as on 15 Sep 09.
3. Till date I have not received the gift, therefore it may be sent at the earliest on following address.

Vodafone Postpaid Connection Complaints - NON RECEIPT OF GIFT ON PURCHASE OF VODAFONE POSTPAID
View all Vodafone Postpaid Connection complaints
Vodafone Postpaid Connection


NON RECEIPT OF GIFT ON PURCHASE OF VODAFONE POSTPAID
Sir,
1. I have the honour to state that as per ur advt.i.e. on purhase of vodafone postpaid connection the first monthly paid bill to be courier to u for claim of gift
2. I have couriered u first monthly vodafone paid bill (Mob No [protected]) along with the gift coupon for claim of free gift (Reebok Wrist Watch) vide PROFESSIONAL COU. consignment no[protected] as on 15 Sep 09.
3. Till date I have not received the gift, therefore it may be sent at the earliest on following address


Your's faithfully.
SUNIL G. NHIVEKAR
R. NO. 316, SATYAVIJAY SRA
3 rd FLR. HATISKAR MARG
PRABHADEVI MUMBAI - 400 025
Maharashtra

Hi Sunil,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/R8koN and we’d be happy to help.

Regards,
Vodafone Customer Care.

Hi Anil,

We believe that you have been contacted by our Customer care team and hope that your concern regarding gift has been clarified. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

please send me plan 325 information

Hi Shailendra,

We believe that you have been contacted by our Customer care team and hope that your concerns on online recharge & documentation have been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

I have purchased a vodafone prepaid SIM ([protected])on 10/10/09 and submitted the requaired documents to the retailer at the time of purchase.Initially my no. was activated but after 2 days suddenly it was disconected.When I called the customer care(111) they said they did not receive any document although the retailer is claming that he has sent all the documents to the company and he can't do anything else. Both company and retailer are pushing the ball each other's court and I am suffering without any fault. Could anybody tell me what should I do now?

Hello Kuria,

I too accept with your complaint...same thing happen for me but it is for the month of november, they deactivated my Rs. 1/min plan and charged Rs. 1.5/min with out activating 50p/min even though i send the SMS for activation. When i called the customer care they are telling they didnt receive the SMS but received deactivation of existing offer...actually once we send for new offer activation, old offer will automatically deactivate because two offers of same STD cant be possible(this is what the customercare person told me when i enquired about this offer in Oct) now they are asking for confirmation SMS...who will keep SMS once we get confirmed and box is full.

This might be a chance for the mobile operators to cheat customers by getting extra bill amount for one month or until they get noticed of it by saying all these stories of not received, not reach server.

My suggestion to all is pl. keep your SMS or mails that you sent to mobile operators until your problem is resolved or plans are activated...this is bitter experience i faced

Hi Kurian,

We believe that you have been contacted by our Customer care team and hope that your concern regarding STD Bonus card has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.