[Resolved] Vodafone — refund of money | |
as when i took the connection it was hutch pre paid,but u people force me to follow ur plan 444,that time u people commit so many things but i think ihad been cheated by u,i must say robbed by u,and after converted in to vodafone ur service has becomeworse than worst.now the thing is that when i changed my plan i deposit rs. 250 as a security,as per ur's executive's words this ammount supposed to refunded with in 2 months,but later on ur c.c.executivesaid-4 months than 6 months,but no response,wat is this?wat kind of service r u giving to ur customer...disgusting([protected]) Was this information helpful? | |
Dec 14, 2016 Complaint marked as Resolved Verified Support Feb 10, 2012 Vodafone India Customer Care's response Hello Aditya, Thanks for writing to us and for your time on the call. Trust we were able to help you with the required info. Note that you can take the itemized bill for further clarification by sending a message ACT BILL to 144. You'll get charged Rs.49/- for the same. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Mumbai | |
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Iam Rahul from sriganganagar(Raj.) studying in jalandhar. I requested the vodafone customer care to migrate my prepaid connection into postpaid on[protected] forwarded my request to thesr local area representatives and they took all the required doc. and security Rs.250 for the connection and they replied for 2 days after 3 days i got call from their head-office that i need to pay a sum of Rs.250 more as my bachelor accomodation, i submitted it in their nearby vodafone store at jalndhar model town, after 10 days by being fedup i got the response that it could not be migrated due to company rules& regulations i asked them to refund me my money back. With in 15 days they reefunded me 250Rs. with a problems i suffered and asked me to get the other from the store itself, when i asked the store representatives they replied that it would be reefunded in forty days but the head office employees assured me that it wont be take this much long near about 10 to 15 days you will be refunded. They made me travel 15 kms. every day for which i have suffered a lot if i call them they doesn't response it. for near about this all went on for last 75 days and still they are not ready to refund me or help me.
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sir for last 7 months i am using std pack, montly rental is reduced from my balance, last friday 14/8/09
i deactivate that std pack, very next day again 31 rs is deducted from my account, 3 times i cal to customer care and spoke to them till money is not given back, the complaint registration number is - [protected]
i deactivate that std pack, very next day again 31 rs is deducted from my account, 3 times i cal to customer care and spoke to them till money is not given back, the complaint registration number is - [protected]
Hi,
This is hereby to bring to your kind notice that the complain regarding Vodafone dated 26th May 2011"Call Center agent sold me 2G Plan though offered 3G" has been resolved. Vodafone has refunded me sum of 1600/- which i paid initially at the time of taking the plan.
Thanks and Regards
Rohit Bangani
This is hereby to bring to your kind notice that the complain regarding Vodafone dated 26th May 2011"Call Center agent sold me 2G Plan though offered 3G" has been resolved. Vodafone has refunded me sum of 1600/- which i paid initially at the time of taking the plan.
Thanks and Regards
Rohit Bangani
Hi,
This is regarding my vodafone prepaid Mobile Phone Number [protected]. On 4th of Feb 2012, Rs 67 have been deducted from my main balance.
When I called the customer care they told me that the amount have been deducted for the internet use, But in the morning itself i have recharged my number with Rs99 internet pack. After recharege I checked my free MB at that time it was showing 1024 free MB usese and then i switched on my pocket internet on my mobile. So my concern is that even though i had free MB in my account then also they have deducted Rs 67 and that's not fair. The customer care people gave me a request number stating that you will get a call from Vodafone within 48 hour. But till now I have not got any such call and the most sucking part is that I am not able to call to c-care as I think they have disconnected my number so that I can't talk with them.I tried 111 and 198 several number of times but I failed to connect with these nos.
So Please help me out with this issue. I am thimking to change the service provider. Can anybody suggest me a good service provider in Mumbai.
Thanks,
Aditya
This is regarding my vodafone prepaid Mobile Phone Number [protected]. On 4th of Feb 2012, Rs 67 have been deducted from my main balance.
When I called the customer care they told me that the amount have been deducted for the internet use, But in the morning itself i have recharged my number with Rs99 internet pack. After recharege I checked my free MB at that time it was showing 1024 free MB usese and then i switched on my pocket internet on my mobile. So my concern is that even though i had free MB in my account then also they have deducted Rs 67 and that's not fair. The customer care people gave me a request number stating that you will get a call from Vodafone within 48 hour. But till now I have not got any such call and the most sucking part is that I am not able to call to c-care as I think they have disconnected my number so that I can't talk with them.I tried 111 and 198 several number of times but I failed to connect with these nos.
So Please help me out with this issue. I am thimking to change the service provider. Can anybody suggest me a good service provider in Mumbai.
Thanks,
Aditya
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