Vodafone — the services of mobile services are stopped

My father aged 84 years was using a prepaid phone with life time validity number [protected] for quite some time.All of a sudden this facility was snatched from him without informing him .He has lodged his complaint at local office but of no avail.

I have a vodaphone connection no [protected].the connection onthe name of my son nagendra singh but used by me. because he is studing away from delhi.my plan expired on 29 aug 2008. but again activated with advance rental rs 989.i request to distribute the rental in instalmentand but they not agree.i want suggest that advance rental should be in istalment if custmour not in possion to paid.2nd thing rs 41 caller id charge by coy it is totally false not charged by coy.3rd thing tax should be taken only the call not on other valu. 4th thing penality on the bill not paid during month should be not more than 5% it is normal intrestbut coy charge rs 100 direct it is so more.i think top management of coy willconsider my genuan complaint most of custmor suffring above prob.
thanks

TO
CUSTOMER CARE

PLS REFER TO MY VARIOUS COMPLAINTS OVER YR CUSTOMER CARE NO SOLUTION HS BEEN TAKEN. PLS TAKE URGENT ATTENTION TO RECTIFY MY BILL. THE DETAILS OF MY COMPLAINTS ARE:-

1. THE BILL OF MY TELEPHONE IS RS. - 152 AS ON DATE WHEREAS THIS CONNECTION IS PREPAID HOW THE EXCESS AMT HAS BEEN CLAIMED BY U WHEN THERE IS NO BALANCE AMT. IN MY MOBILE.

2. UR CUSTOMER CARE EXECUTIVE TOLD ME THAT INTERNET N OTHER FACILITY ARE USED IN THIS MOBILE BUT THERE IS NO FACILITITY ACTIVATED IN MY MOBILE



3. THERE IS 98 BONUS MIN. AVAILABLE WHICH IS NOT YET UTILIZED STILL THE BALANCE IS - Rs. 152,

4. MY BAL. BEFORE RS. -152 WAS RS. 78. IT MEANS U HV CHARGES RS. 230 EXTRA.

5. CALLER TUNE HAS BEEN AUTOMATICALLY ACTIVATED BY U WITHOUT MY CONSENT.

6. THERE IS ALWAYS INTERFERENCE AND CORSS CONNECTION IN MY MOBILE.


PLS CORRECT MY BILL IMMDLY WITHIN 24 HOURS OTHERWISE I WILL BE LODGE AN FIR FOR MISUSING MY PHONE WITH THE HELP O[censored]R DEPTT.
PS: KINDLY DEACTIVATE GPRS SYSTEMS IMMDLY FROM MY FOLLOWING MOBLES [protected] - POST PAID CORPORATE CONNECTION[protected] - PRE PAID[protected] - PRE PAID AD ON CONNECTION ANY AMOUNT DEDUCTED ON A/C OF GPRS SYSTEM FROM THIS DATE WILL BE YR RESPONSIBILITY. PLS REVERT EXCESS CHARGES I.E. RS. -153 ON MY PHONE NO. [protected]. RDS N HAPPY NEW YEARS.
FM RAJ KUMAR
D 97 MMTC COLONY
MEHRAULI ROAD