[Resolved] Vodafone — Payment not updated
I am Jitendra Sharma I am using a Vodafone number [protected], I paid my Vodafone bill before due date on 09/03/2008 through my Citibank credit card but my payment still not updated . I contact Vodafone customer care 10-15 time to resolve this problem but they never help me, I already sent my credit card statement which show bill payment detail also, I am vary frusted from Vodafone call center executive everyday they call me 2-3 time for my due amount which one I already paid before due date, I have 2-3 contact no. of vadafone executive which coordinate with me from 5-6 day to solve this problem but they not response me properly, please tell me what should I do because I try everything i also log a complaint through email on [protected]@vodafone.co.in but I was no got any reply from their side, I try with every type email, fax, call but rather than they solving my problem they increase my problem, my outgoing calls are also barring I am vary frusted with Vodafone services.
Complaint marked as Resolved Aug 14, 2020