[Resolved]  Vodafone — Convert from Postpaid to Prepaid

I don't want continue on Post paid, I need convert Pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- Rs. additional.

Previously my connection is Prepaid so I need convert it from post paid to Pre paid.

I don't want to go for new number I need this number with Pre paid.

I am already complaint to Customer care they didn't respond.

I need a reply ASAP.

Thank Q.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Dec 07, 2011
Vodafone India Customer Care's response
Hello Sanjay,

Thanks for writing in to us and for the time on our call, we trust your concern has been resolved. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
May 09, 2012
Vodafone India Customer Care's response
Hello Dipankar,

Kindly share a convenient time for us to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jul 24, 2012
Vodafone India Customer Care's response
Hello Murtaza Kapadia,

We called you but your phone was switched off. Please share an alternate contact number and a convenient time here http://bit.ly/JOSqwW so that we can assist you. Kindly note that the 150 Vodafone to Mobile minutes at Rs.55 has been deactivated on 6 July 2012.

Regards,
Vodafone Customer Care, Gujarat.
Complaint comments 

Comments

my number 8888893111

Dear sir my number is not working for the Network problem after 5 Days so pleas chake the my numbers states and send the reply

unblock the outgoing sms

From 24/06/14 my mobile number had blocked for outgoing sms.my mobile number is [protected].please rectify this problem as soon as possible.

recharge unsuccessful

I recharged mobile no. [protected] with Rs 50. Amt got debited from my account. It didn't get redirected to Vodafone site. I didn't get recharge. Details of transaction is MSBI[protected]I GX0003249 TRANSFER TO[protected]. Please help.

Can't receive bill till today

I have complained more than five time since three month about the hard copy of bill where address is prime location of Tinsukia city of Assam even can't get satisfactory answer or reasons, If its not possible we will take or go for legal action,
Thank you
Shahzada
[protected]
Hi I m a Vodafone customer from last 5year ..today I went to store at Vodafone store near Rmall thane for post to pre .. Agent named Sonali was very rude and making faces.. I have being waiting for more than 2hrs to get the request done.. there was lots of customer waiting but very less resprentative to attend.. They take 20 min for complete and were very slow.. Worst customer service at store will never visit again
http://bit.ly/JOSqwW - This portal also fake.
No one responded and reply even Vodafone stores also.
Please any one tell me how to change post-paid plan to prepare in Vodafone.

I have visited to near Vodafone stores there is no use. Post a complaint above mentioned portal there is no response.

I have used 499 RED plan but i pay 700 to 800 per month.

This amount is too high while comparing other network.

There is no way to change my plan??

If anyone knows plz help me.

Thanks
Suresh
[protected]
pay the bill, plus a little extra to cover 7-8 days more. ask them to port your number or start post request by sending a SMS from the mobile number you want to port to the number '1900' with text 'PORT' followed by space followed by your 10 digit mobile number you want to port.
you will get a port code. Ask vodafone or any other provider that you want to port in as a Prepaid customer.

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