[Resolved]  Vodafone — cheating

if i called to customer care there is no response from vodafone . my mobile number is[protected]. call or mail me soon. i have lot of complaints. bye,

if i called to customer care there is no response from vodafone . my mobile number is[protected]. call or mail me soon. i have lot of complaints. bye,

Vodafone — Complaint on Vodafone cheating

This is with respect to the money lose and Insulation I had from Vodafone Karnataka circle for my mobile number [protected]. I found this e mail id from TRAI website.

On 23rd of March 2009, I was checking the options available in my newly bought mobile as well as Vodafone prepaid connection. I found a option called Vodafone services, In that Info services. When I again pressed it I could see something says Missed call info. When I pressed it just automatically send an SMS with out even saying anything and later I received an SMS saying my missed call alert is been activated and I have been charged INR30. In fact Vodafone did it without even my knowledge. And when I called customer care to complain about this, he was so rude to me and with out even giving a solution just disconnected my call. And they were laughing when I said my problem as if I am saying some jokes. For me this is not just a matter of INR30. Vodafone can cheat a customer who doesn’t know to read English and they can earn lot by activating all these kind o[censored]nnecessary services.


I do not know whether any action will be taken to protest consumer interest, but I feel relaxed since I did something against this legally.


Thanking you,

Yours faithfully,

Deepak S
Bengaluru

Vodafone — CHEATING ME

FOR THIS MONTH (MARCH) I AM USING BOOST PACK FOR RUPEES 148. ITS CONTAIN LOCAL VODAFONE TO VODAFONE 60 MIN FREE ONLY FOR THAT MONTH.. BUT THE LIMITED DID'T PROVIDE THE FREE SERVICE OF 60 MIN. AND I MADE COMPLAINTS IN THE CUSTOMER CARE FOR TWO TIME BUT STILL THERE IS NO RESPONCE

Vodafone — cheating

my current on going plan is 199 fv corporate plan
from last 2months i was told that i will get better plan then the current on going plan
i was going to discontineue this number as i was getting better plan in airtel but i was given a assuarance that they will give me in better plan in vodaphone itself from last 2months

i activated sms promo pack 35rs 350 sms free i was told this will be active within 48hr but now they are this can't be active on your number then why they gave the assuarance

This is with respect to the money lose and Insulation I am from Vodafone Mumbai circle for my mobile number [protected].

On 13th April 2009, I was checking the options available in my newly bought mobile as well as Vodafone prepaid connection. I found a option called Vodafone services, In that Info services. When I again pressed it I could see something says Missed call info. When I pressed it just automatically send an SMS with out even saying anything and later I received an SMS saying my missed call alert is been activated and I have been charged INR30. In fact Vodafone did it without even my knowledge. I tried calling customer care to complain about this, but could not able to connect. For me this is not just a matter of INR30. Vodafone can cheat a customer who doesn’t know to read English and they can earn lot by activating all these kind o[censored]nnecessary services. I need strong action against Vodafone and get back to me asap.

Vodafone no.[protected].

Being wrongly charged for caller tune and caller id Rs. 30/- and Rs. 75/- respectively.

Spoke to customer care also but there was no response, even communicated to company through mail but didn't get satisfying reply.

Cheating
Dear Team,

My mob no is [protected] & want my money back from Vodafone Agency.After more than 3 weeks the Agency of Vodafone can't fullfil their services of converting my prepaid no into billing .They have receive Rs.300/- from me & given a receipt of payment.So following are the details of that Agency...

Agency is working in Bhandup Location.
Name of Caller :- Rekha

Cont No :- [protected]
[protected]

Please solve as early as possible

Vodafone — I have been cheated by vodafone

Sir,

I purchased a new connection from vodafone (then hutch) on 13.01.2006 (mobile number [protected]), ever since I purchesed the connection I have been getting calls from various names calling for some person named "avdhesh", "pappu bhai" "mahabir singh yadav" etc. each claiming that this number belongs to that person and he has ran away with his money.

At first these were normal calls but then after some time these people started using abusive languages and foul gestures and now they even started to threaten me of dire consequenses if I do not let them speak to him.

When the matter reached this extent I tried to contact vodafone help center seeking help, but I recieved a very shocking reply, the executive Mr. Jaspreet singh told me that "Yes the company gave you a number which was previously used by some other persons, and if you are getting such calls you shall have to deal with them on your personal level"

Even on repeated requests he did not budge and kept telling me that this is my problem and I shall have to deal with it on my own.

Sir, my only mistake was that I purchased a connection from this company and for that DO I DESERVE TO FACE SUCH HUMILIATING SITUATION

I am a professional and no one has spoken to me in such foul language ever in my life, but only because of vodafone today I have to face all this humiliation and pain.

Sir, please I urge you to help me against the injustice being done to me.

CA YASHU GOEL
[protected]

Hi there...similar thing happened to me...it is very unproffessional on Vodafone's path to have such options where the money can be deducted without the customers knowledge...

however i doubt by registering on this website ur complaint becomes a legal action...

when i called up customer care, they werent rude, but they were inefficent & just kept describing the service to me ( what do i care...i dont even need it)
well this will b my last ineraction with vodafone...I will definitely stay away from them after this & do my best to warn others...

HIIIIIIIIIII
ITS VIPAN HERE AT NIGHT I WAS CALLING A N AIRTEL NUMBER.
BUT UNFORTUNTLY THE CALLER SONG OF THAT NUM GET COPIED AT MY NUM AND RS 30
HAS BEEN CHARGED FROM MY ACCOUNT.
HOW A CALLER TUNE FROM AIRTEL NUMBER CAN BE COPIED TO VODAFONE NUMBER.
ITS STRANGE FOR ME MY KNOWNS TO WHOM I HAVE DISCUSSED IT...
RESOLVE MY THIS PROBLEM I DONT WANT ANY CALLER SONG SERVICE...

Vodafone — Customer Service- Cheating

This is against Vodafone India...

I had subscribed for their Vodafone mail service...

I got a confirmation message from Vodafone that the service has been activated...

The amount also got deducted from my account...

After that..

1.The service never got activated
2.I have called their helpline several times..I was just transferred from here and there...but nobody could solve my problem.
3.I get different comments that sevice is not activated/need another 48 hrs/call helpline, sorry we cant do that... etc
4.Every time I call the number ( 55666) which they say is toll free, I am charged with a heavy tarriff.
5.Every time I was told to call 111 or 4777 or 55666...none of them could really help.
6.My mobile number is [protected]..pls check the call records to see the details..it must be available in their system.

Waiting for a favorable response from your side.

Thanks in advance

Mohamed Faisal

Dear sir,

Since last two weeks, one vodafone customer bearing a vodafone number [protected] is distrubing me by miss call or sending blody messages in my mobile.
so i request you to kindly take necessary action against this vodafone user. i am continue calling on this number but that derty fellow is not responding my call.
your early action in this regards is highly solocited.
Thanks and regards,

Lalit Kumar Rawal
Civil Engineer

sir i am prem kumar using vodafone [protected] for more than three years on 29-4-09 i sent sms MRP 125 to 111 it came that 125 had been repriced to 108 and i can enjoy vodafone to vodafone for 10 paise other mobile 49 paise but after recharing i dint get that one, i went for customer care they said " i dono ", then went to vodafone store they said " we will do", then to nodal officer they said sms was wrongly sent by vodafone .. they made me to move here and there and dint kept their promise .

I also have been facing many problems using Vodafone Postpaid number.

This is a cheating done by Vodafone towards me. First of all the customer service executive called me up and asked me to activate VMC on my phone and told me that the service charged 10/- daily. So i activated the service on my phone. I kept the said service activated for 2 days, that means that i should be charged 20/- only. But when i registered my complaint for deactivation of the service, they told me that the service will not be deactivated from that day but will be deactivated from next billing cycle and i will be charged 300/- for the service.

When the commitment was made to me about 10/- daily, then why should i pay 300/-.

This is a total disrespect towards the customer.

If the said problem persists i will not pay the bill.

vodafonecustomerservice cheating — cheating against bill payment

Dear Sir
My father Mr Tukaram Kaskar has visit at J.B.ngr branch yesturday i.e on 29.06.2009
and paid 2000/-Rs To you customer excute Mr Salman but your customer excute is busy at
on personal call and made a mistake while paying bill some were in your electronic machine.He had make wrong entry in that machine for Rs 1500/- My father ask that excute that he had paid 2000/-Rs
Your excute had commiteded to come on 30.06.2009 my father had visited on your same branch
in morning at 10.30am but they are not ready to agree their mistake and retrun my father that you had paid short amount 500/-Rs My brother has visited again with my father around at 11.30am Than they
are telling we will see in the camer and inform you tomrrow.Can any one tells us to what is this happening with us.Is this kind of service is providing by your customer care please revert me as soon as possible

Regards
Tarik Kaskar
[protected]

sir

my name is jabir mukkammal ... i am using vodafone sim card for past 3 years. on june 2th 2009 i got a message of free browsing service for bonus 95 with validity of one monthe. i done that bonus on same day. but after 5 days it being charged against my browsing . i called customer care. they are saying now u can use only up to 50mb after that it will be charged. but in that message nothing was mentioned and i didnt get information when i called them about this before my rechatge of 95.

jabir mukkammal
chennai

hi

i am pradeesh.i have been using vodaphone no from past 1 year before 3 months i have activated Family and friends from 3 months they are deducting 15Rs from my account they are not sending a single message abt this i was not aware of this i had forgot that i have activated atleast before deducting they should send the message i am feeling very bad abt this...

The person who is using vodafone [protected] sends a message to me that u can earn money by the documents given my him and he cheated me by getting 2000 rs as a regn fee.So i need to complaint to the police so i need his([protected]) address.Pls do my favour

The person who is using vodafone [protected] sends a message to me that u can earn money by the documents given my him and he cheated me by getting 2000 rs as a regn fee.So i need to complaint to the police so i need his([protected]) address.Pls do my favour