Vodafone India Complaints & Reviews

[protected]
[protected]

please send me the correct and current address of the above two mobile numbers.
send me quick without fail please.
i want this address immediately.

I am using vodafone network from 2005, as prepaid customer. when it was new the service was excellent. Now they become very big network and not respect the customers. Last year i migrated that number into postpaid and the billing also good, at last they increased my bill upto 10000. but my credit limit was 5000.
where in prepaid if we are using internet for 1GB, If it finish then msg will come mentioned that 'the package has finish and kindly recharge your number'. But in postpaid only you will receive 'you have reached your credit limit kindly make an intermittent payment to continue our service.' But no msg on internet package if we make some payment before billing and the final bill will give shock the bill amount increased because of internet. If we know the charge is increasing coz of internet then we will stop working on that or else i will increase package on next time. But they didnt inform and increased bill amount.
Even though i paid that amount and migrated that number into prepaid on jan 5th coz that day is the bill raising day, so i closed postpaid. The condition they said for this migration is “ I have to pay the full amount without any pending and the system also didn’t work if have any pending”. So I paid full amount and collected receipt.
After one month i received a bill again for Rs 600~. And i asked in customer care, they said if you are closed that number then no need to pay. So i forget about that. Again One month later i received one bill with 1700Rs. And i received some phone calls from customer care, I said give me clarity on the bill then i will pay. But nobody came to me and explained about that.
Today i received a call from speed mail courier around 4:00PM. they said they searching my address for last two day, and trying my number from morning coz they have to deliver a court summon letter in my address within two days and they didn't find my address. If they not deliver before 5:00PM they have to hand over that courier in to the police station. Then she said if you want to avoid this problem, call the lawyer number which mentioned on the cover of that summon courier. And that lawyer threatened me on some section’s of case will put on me, I should not call him directly since he is govt lawyer for this reason also he will put case on me. So to avoid these problems he said me to pay the bill amount immediately.
So how they are giving torture to a customer for atleast this 1700RS. Anybody can understand 1700Rs is not big amount who paid 10000Rs in a month bill. why can't they explain me and take this amount rather they giving torture and threatening a customer who using their network for 7 years. Good lesson should not stick on anything for life time. Very worst service.

Hello,

My bill for Feb was Rs. 2000/- when I checked the reason for a high bill, I was informed that I have some service activated for STD on my no. I had not asked for any service to be activated. I then got to know that the service was activated from October. The manager named Kiran at the Viman Nagar branch confirmed that I had not requested for any services and sent a request for waiver to the head office.

Now, they tell me that they can't waive off any amount and I have to pay Rs. 3900/- to reactivate my services. The vodafone collections team is harassing as well as threatening me by sending demand notice of making a police complaint.

I do not mind paying my bill provided all the charges for that STD service is waived off. I will not pay a single rupee for something I did not ask for as I do not have any STD usage.

Request you to please look into this asap.

Hello Sir,

As you can see i am trying to get in touch with Vodafone since 4 days back but unable to do so my sim balance is increasing automatically and i am also not getting proper response pls find the below conversation and resolve my issue.

Regards,
Subhash Sharma


Dear Mr. Sharma,


Thank you for writing to Vodafone regarding the services on your Vodafone mobile number [protected].

We would like to inform you that as per the process we are unable to arrange a call back to you hence we regret for the same.


As per earlier communication, we would like to confirm you, as per your request Vodafone live + Vodafone mobile connect @ 198 with 3GB free, service has been activated on your Vodafone mobile number [protected] dated 04/04/12 with service request number [protected] however the benefits will be applicable from midnight onwards.



Further, if you download any content such as wallpapers, ring tones etc you will be charged as per the charges mentioned on the website .



We would like to inform you that you will be charged rental and discount on proportionate basis in your forthcoming Vodafone bill dated,11/04/12 along with an advance rental for 1 month.



Please be updated your handset should be compatible for the Vodafone live + Vodafone mobile connect services activated on your Vodafone account.

We would also like to inform you that our system regularly gets updated every 24-48 hours. Hence, the amount reflecting at one point of time may vary after 24 hours.

You may certainly cross check the authenticity of the usage done on your Vodafone account, as soon as you receive your “April”, “2012” detail Vodafone bill.

We assure you that our billing system and switch accurately monitors and records the usage of each SIM card, thus ensuring complete security and reliability. Hence, please be assured that we cannot bill you for calls that are not made or received on your SIM card.



Further, we regret to inform you that we are unable to arrange any call back.


Assuring you with best of our services and we value your association with us.

Happy to help,

Roshy.M.Varghese

Vodafone Care

Contact numbers:
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

_____________________________________________
From: subahsh sharma [sharma.[protected]@gmail.com]
Sent: 08-Apr-2012 15:53
To: [protected]@vodafone.com
CC:
Subject: Re: Services on Vodafone mobile number [protected]




Hello now my vodafone bill is showing more then 2100 i will not pay the amount. Arrange a call from cc depTmnt. I can not wait 2days
Reg.
Subhash
On Apr 8, 2012 10:48 AM, "Vodafonecaredel (DEL-NE)" <[protected]@vodafone.com> wrote:

Dear Mr. Sharma,


Thank you for writing to Vodafone regarding the services on your Vodafone mobile number [protected].


As per earlier communication, we would like to confirm you, as per your request Vodafone live + Vodafone mobile connect @ 198 with 3GB free, service has been activated on your Vodafone mobile number [protected] dated 04/04/12 with service request number [protected] however the benefits will be applicable from midnight onwards.



Further, if you download any content such as wallpapers, ring tones etc you will be charged as per the charges mentioned on the website .



We would like to inform you that you will be charged rental and discount on proportionate basis in your forthcoming Vodafone bill dated,11/04/12 along with an advance rental for 1 month.



Please be updated your handset should be compatible for the Vodafone live + Vodafone mobile connect services activated on your Vodafone account.

We would also like to inform you that our system regularly gets updated every 24-48 hours. Hence, the amount reflecting at one point of time may vary after 24 hours.

You may certainly cross check the authenticity of the usage done on your Vodafone account, as soon as you receive your “April”, “2012” detail Vodafone bill.

We assure you that our billing system and switch accurately monitors and records the usage of each SIM card, thus ensuring complete security and reliability. Hence, please be assured that we cannot bill you for calls that are not made or received on your SIM card.



Assuring you with best of our services and we value your association with us.



Happy to help,

Umesh Pandey

Vodafone Care

Contact numbers:
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in


_____________________________________________
From: subahsh sharma [sharma.[protected]@gmail.com]
Sent: 07-Apr-2012 10:28
To: [protected]@vodafone.com
CC:
Subject: Re: Services on Vodafone mobile number [protected]




Dear Mr. Vishal,

Thanks for your Reply.

I would like to inform you that without any downloading, calls my unfilled amount is increasing pls arrange a call from right person. Because i want say many things to him i am very upset.

I sow my unbiled amount 931 and i have done only 4 or 5 calls with duration of max 15 minutes as per my observation and now showing 1432.00 it means 1432-931=501, 501 which is my one day salary why should i pay the amount.

Regards,
Subhash Sharma
[protected]/[protected]

On Sat, Apr 7, 2012 at 12:53 AM, Vodafonecaredel (DEL-NE) <[protected]@vodafone.com> wrote:



Dear Mr. Sharma,



Thank you for writing to Vodafone regarding services on your Vodafone mobile number [protected].



We sincerely regret the inconvenience caused to you.



We would like to confirm you, as per your request Vodafone live + Vodafone mobile connect @ 198 with 3GB free, service has been activated on your Vodafone mobile number [protected] dated 04/04/12 with service request number [protected] however the benefits will be applicable from midnight onwards.



Further, if you download any content such as wallpapers, ring tones etc you will be charged as per the charges mentioned on the website .


We would like to inform you that you will be charged rental and discount on proportionate basis in your forthcoming Vodafone bill dated,11/04/12 along with an advance rental for 1 month.



Please be updated your handset should be compatible for the Vodafone live + Vodafone mobile connect services activated on your Vodafone account.

We would also like to inform you that our system regularly gets updated every 24-48 hours. Hence, the amount reflecting at one point of time may vary after 24 hours.

You may certainly cross check the authenticity of the usage done on your Vodafone account, as soon as you receive your “April”, “2012” detail Vodafone bill.

We assure you that our billing system and switch accurately monitors and records the usage of each SIM card, thus ensuring complete security and reliability. Hence, please be assured that we cannot bill you for calls that are not made or received on your SIM card.



Assuring you with best of our services and we value your association with us.



Happy to help



Vishal Saluja

Contact numbers
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

_____________________________________________
From: subahsh sharma [sharma.[protected]@gmail.com]
Sent: 06-Apr-2012 10:28
To: appellate.[protected]@vodafone.com,nodal.[protected]@vodafone.com,vodafonecare.[...⇄
CC:
Subject: Complaint against you.




Hello Vodafone Team,

This is subhash Sharma and i am a user of Vodafone postpaid connection.

My complaint is below:-

I have called your toll free no on dated 04.04.2012 between 1Pm to 1:30 Pm somebody picked up my phone and i spoken to him regarding internet connection on my phone he explained me about your scheme and i have chosen {198 plan 3GB} after one day i have got a massage that 2G plan activated on your this no [protected] i was happy but i don't have GPRS setting on my phone because i am using Samsung Android then again i have called then she told me we can not send GPRS Setting to you because of android but we will set it manually but nothing happened i have called more then 5 times. finally somebody of your customer care told me tick on use packet data i have clicked and my internet was again working good but same i could used before but my query is my Sim balance should not be deduct he told me don't worry now 198 plan is activated on your phone your Sim balance will not deduct. i was happy
But i have checked my balance before go to bed in the night ans found 931INR again i have checked in the morning and found 1073.63

I don't know what is happening over there which kind of software you have fixed. we don't have time to call u again and again because i am also working with a company i am besting my time and money but not getting proper service.

Its my last mail to you if i will get good response from you then well and good but if not then will switch the brand. and i will also not pay the extra amount at any cost.

Awaiting for your swift reply
--
Thanks & Regards
Subhash Sharma

[protected]

Dear Sir/Madam
I have bearing a vodafone connection mobile number [protected],last last day my balance was detected(reduce) automatically .i call on helpline no 111 no one response me correctly they say that i game downloaded by you but for your information i don't have a Vodafone profile for using internet .than how the game downloaded by me? so please provide my refund amount ASAP.....and revert me.

RESPECTED SIR ,

I DR.PRATHVIRAJ PURCHASED ONE RECHARGED COUPEN FROM VODAFONE SERVICES BEARING SERIAL NO [protected] ,WHILE SCRATCHING THE CARD THE PIN NO HAS BEEN ERASED DUE TO POOR QUALITY OF CARD.THE SAME THING HAPPEN TO SOME OF MY FRIENDS ALSO ,WHEN I CANTACTED TO CUSTOMER CARE AND VODAFONE SERVICE STORE THEY ARE TELLING ITS OF NO USE ,
WHEN THE CARD IS NOT USED THEN WHERE THE AMOUNT GOES . WHO SHOULD GIVE MY MONEY BACK WHEN THE AMOUNT IS NOT USED
KINDLY PURSUE MY COMPLAINT AS SOON AS POSSIBLE

By mistake dialled *567*810# and got a message saying "your mci WILL BE activated in sometime"
Before Vodafon could activate that service, I immediately messaged CAN MCI to 144 to deactivate this service.
The service deactivation message was received, but to my surprise Rs 30 were immediately deducted as well.
This is ridiculous. As no confirmation message for SERVICE ACTIVATION was given, but within 2 mins 30 rupees were deducted for service not provided.
For god sake, PLEASE CHARGE FOR WHAT YOU PROVIDE.
I accept my error of making that call, but immediately i made amends for that too.
Kindly give an explanation of this wonderful mechanism on which your billing works and reimburse my amount, or number portability is the only option im left with.

i hav taken mobile prepaid connection in Vodafone for the month Dec 11,
Name - K. Rajkumar
Mobile no - [protected]
1st of March 2012 mobile symbol shows invalid sim after i went vodafone store, they told the sim got damed due some technical reason and given one new sim and told that sim will be activated with 48 hrs, more than 7 days the sim not activated, again i went to vodafone store they have given again one new sim and told that will be activated with in 1 hr, after that i called my number the cal will be reached to unknown person, after that only i know unknown person is using my number with out my knowledge, again i went to vodafone store and informed to them, they told that we have find out the unknown person using this number the number will be activated with in 1 hr but still number not activated.
my alternate contact no - [protected]

I use two corporate post paid connections. I have one of them Vodafone Corporate ( Post Paid ) mobile connection with the number[protected]. But the for billing period[protected] to[protected], I was shocked to see the billing error charges unnecessarily for the GPRS Rs. 144.1/- for the date 12/03/2012 and Rs. 1042.3/- for the 13/03/2012. I never did use the GPRS itself on the mobile.

When mailed to corpcare.[protected]@vodafone.com worst to see with the reply saying that I had used the mobile for the GPRS .!

I find that this as the worst ever billing service from the Vodafone almost in the past 3 years of billing cycle for the number[protected] during the period[protected] to[protected] with the Erroneous billing charges against the GPRS.

I already submitted various compliant regarding to stop the generation of bill and deactivation of account of mobile number [protected] but i am sorry to say that no action taken by them .i once again requested that please take matter seriously and stop the generation of bill.I paid all the due amount .
I have taken this vodafone post paid cug connection on Nov.2011 and surrender the same on Nov.2011.This connection provided me at AIRPORT AUTHORITY OF INDIA CCS AIRPORT LUCKNOW by VODAFONE representative.I surrender this connection on Nov 2011 when VODAFONE representative comes at AIRPORT then he said you have some amount due when you clear due amount then your surrendering request will be consider .I paid due amount just vide bill number 895710 dt. 12.01.12 to representative after then he said your surrendering rquest will be accepted but bill generation is continue.In this regard i submitted spped post letter to vodafone Nodal Officer Ms.Kanika Dubey for deactivation and to stop the generation of bill vide spped post no. EU[protected]IN and various email to vodafone cusomer care and its Nodal Officer from nov 2011 to now till date but no action by them.So i request to you please take urgent action to stop the generation of bill.
Your consideration and coopeartion shall be highly obiliged for the same.
Thanks ARVIND RAM TRIPATHI
Jr.EXECUTIVE ENGG.E
AIRPORT AUTHORITY OF INDIA CCS
AIRPORT AMOUSI LUCKNOW(UP) PIN-226009
CONTACT NUMBER-[protected]

Caller Id is not diaplying in vodafone number

i m mohit gupta and my no. is [protected]. my Vodafone postpaid plan is talk 199. As per our discussion with your executive he has provided me the services ie 600 local mins free and 200 std mins free for 5 months.But the services has been deactivated without any prior information and extra charges has been charged in the bill.So, kindly take serious action asap for any further inconvienence.

Thanks n Regards
Mohit Gupta
[protected]

I have ported my number [protected] from reliance to vodafone.I had submitted all the documents properly.They have stopped my connection 5 times till now and asking to visit that gallery for the reason their verification department cant find my address.I have been to their gallery 4 times to submit the documents and have waited for more then 45 minutes each time.Height is there my other vodafone number comes to the same address on time from last 4 years and for this number they cant find the address and i receive documents and material regularly from all over the world on this address from 1964.The other number whose bill comes on time is [protected].Kindly do some thing for this harrasment and unprofessional managemnt of vodafone.
My alternate number is [protected]

Vodafone prepaid connection disconnect

This is really a worst service experience.
I had called up customer 111 from my existing number 96199XXXXX . for a new sim card.

The executive was sent to collect the documents. He also collected a sum of Rs. 300 from me. which i guess normally its not there for an add-on card.
However when i asked for receipt he said that would reflect in bill.

He gave me a sim with number H-5 post[protected] . ..

now as on 3rd april 2012. when i am complaining that my number is not activated.
It comes to my knowledge that the sim given to me is the wrong one
My new number [protected] has been activated on a sim which is not with me.
Even the contact numbers given are not mine.
This is a fraud done by vodafone executive.

Over all its now 6th day and i am still following up vodafone galleries and guys. with no output.. all in vain.
I had repetitively asked vodafone to trace the guy who has filled up the form but they fail to do so...
Even the numbers given on the portal for nodal officers etc arent functional
Its seems vodafone lacks a grievance cell in its departments.
Above that the executive on 111 asks me to visit a gallery instead of co-ordination and searching out where my sim is.

Dear New Buyers/ Existing Users / Vodafone Team

Hope someone from Vodafone is listening and taking corrective actions

Please think 100 time before you are planning to buy a broadband/internet based service. The service is sub-contracted to MTS where Vodafone have absolutely no control. I have purchased a dongle from Vodafone store in Koramanagla (near Rejeh. They are mis-selling the product. They insisted on buying the prepaid dongle citing few problems with the postpaid plans. Also indicated that in near future one can easily switch to post paid plans with 24 hours lead time without any issues. They also indicated the facility of onlines recharge within Karnataka circle for prepaid dongle.

I started facing problems with the Dongle service with respect to no facility to recharge online. The store person in Koramangala indicated that they
have no clue on online recharge as it is MTS related issues. I requested him to switch me to the postpaid plan, the surpise item is the store is now saying there is no such facility. Why the hell you tell something and switch your statement and misell things.
The bigger problems is cheating with the customer in terms of mis-selling the products that does not support either online payment nor does the ability to switch to post paid plans. Another frustration is telling the aspect of MTS problem and not Vodafone problem. Why the hell, your had a tie up with MTS if you don’t know how to manage business sub-contracting. And why the end consumer has to suffer for your problems??????

For the Vodafone team, my Netcruine number is [protected].

Bigger issue is ongoing cheating with respect to no action on recharge even after accepting the payment. I had done my online recharge of the above netcrusie (after the store told me that the online payment service is up and running and I need not come to store for simple recharge). I had done the recharge for INR 801 using the online banking service. The details are as folows
ref no. MCIT[protected]… payment date 25-Mar, Payment amount = 801, Mode= Citibank credit card

Even after payment, the recharge of net cruise dongle has not happened. Tried calling helping several times, as expected the standard answer, it is problem at MTS end and will resolved asap. Even after 15 days, neither my dongle got recharged…nor my money got refunded. The bigger surpise is no one os even bothered to call back (even after refistering the complaints..the helpline just talks staanrds lingo saying someone will reach you in next 24 hours, your money will get refuneded in 7 days, your connection will be activated soon…. etc etc what the hell is happening with Vodafone?????????

If this is what is customer service, and customer treatment, I would doubt how many loyal customers you will retain. I had 3 other postpaid connections with Vodafone, and based on my experience, I am thinking of switching to another provider.
Hope someone is listening. New buyers, please be cautious before buying NetCruise or any internet service.

Regards
-GJ

Hi,
This is Yogesh, My number is [protected]. I am using Vodafone postpaid telecommunication services for last one year. But in January 2012, I faced 198 extra charges for the services which was not taken by me. I raised this complaint at vodafone customer care center (Sec-18 Noida). At that time Miss Shivani(mat on 26/02/2012) who was looking at my complaint (Reff No.=[protected] promised that the extra amount i.e 198 will be deducted with in 72 hours and i will be informed by call from her and from vodfone center. But I didn't get any communication from vodafone services. In-fact I was again charged for 198 in February for the service which was not taken by me. I again visited to the Vodafone store(Sec-18 Noida) this time I mat to Shah Faisal(mat on 24/03/2012), who also promised me that the amount will be deducted with in 72 hours and he or vodafone will inform me about bill details within 72 but didn't get any communication from there side. I also told them due to these extra charges I am not paying the bill due to which I am facing late bill payment charges also. This is happening due to no communication from there side. Even I raised all these things to Miss Neelam via phone call she also promised me to solve this issue but again the same issue . I didn't get any communication after a promise and no amount is deducted from bill.Now extra bill amount is over 500 which is un-affordable for customer because they robbing me directly.
Note: Due to these extra charges I lost my mental peace and lott's of money.
Hope You will look into this matter so that I can get justice and correct billed amount.
Thanks

I am a user of Vodafone Prepaid connection since last 4 years. But since last 1 year I am finding lot of difficulties to maintain the service of Vodafone. I have recharged my no. with Rs. 555pe 600 on 3rd April, 2012 and the customer care executive also confirmed that Rs. 555/- has been credited in my a/c instantly & rest Rs. 45/- will get credited in next 4 hours. But till time, I have not received Rs. 45/- in my account. & now they are saying that I will not get this amount as this offer is not available now. But before doing this online recharge, I have checked their website & there Vodafone gave me the option to recharge 555pe600.

In the attached document also , you can see 555pe600 offer is providing by Vodafone & they are asking to fill up my details to recharge this amount.

When the offer is available in their website & they are giving the option to recharge, then how can they deny to credit Rs. 45/-.

Page preview of online recharge page is given below for your reference.As the page format is not available in jpg format, so that I am not able to attache the same For any further clarification or information, please get back to me on paul.[protected]@gmail.com

•
• Postpaid
• Prepaid
• Phones
• Downloads and More
• Online Anywhere
• 3G world
• Support
•



Prepaid
• Overview
• Number Portability
• Plans
• Topup
• Get Prepaid
• Recharge options
• BlackBerry
• Roaming
• Calling Cards
• Coverage
• Documents required
Recharge online
• Back to Prepaid
You can top up your Vodafone Prepaid mobile phone instantly without leaving the comfort of your chair. And all it takes is a few clicks. So, get started by entering your 10 digit Vodafone mobile phone number.
Your mobile number

Top up amount

MRP
Modify number / amount
Note:
• ICICI Bank credit card holders cannot recharge for more than Rs 500 per transaction.
• HDFC Bank has discontinued support for Netbanking option till further notice.
Search Results


555 Talktime 555
Full Talktime recharge
View details

________________________________________

Previous Denomination
Next Denomination
Buy Now




We have an offer for you
555pe600

Get talktime of Rs 600 with the Rs 555 recharge Offer available till midnight tonight
View details
Buy Now

BC 140

Recharge with Rs 140 and get 350 STD minutes valid for 30 days! Offer valid till 00:00 hrs tonight so recharge now!
View details
Buy Now


Fill in your details


Product Name 555pe600
Name*




Vodafone Number




Email ID*




Circle / Region




I don't mind receiving occasional emails from Vodafone on new services and special offers.



Submit




Find offers by:
Note:
• Maximum allowed recharge limit for Credit Cards is Rs.1500 and Rs.3500 for Net Banking / Debit Cards.
• There are no additional charges for recharging online.
• Vodafone does not collect or store customer Credit Card or bank account information. In case of Credit Cards, you will be transferred to a secure payment gateway where you can enter your Credit Card details. The payment gateway authenticates the transaction and we would then initiate the Topup request. For Internet Banking / Debit Cards, you would be transferred to the relevant bank website where you are required to enter you Internet Banking login and password or your Debit Card details. The Topup request is initiated once authentication is complete.
Vodafone India - 1st Indian Telecom operator to receive the Payment Card Industry Security Standard (PCI DSS) certification for its Mumbai operations.
TRAI has directed all operators to block outgoing SMSs of Prepaid Customers beyond 200 per day per SIM w.e.f. Nov 01, 2011. It is also applicable on existing SMS packs. To know more click here.

Manage my account
Shopping cart
• Delivery Charge/Cost:
• FREE
• Payable today:
• Rs.0.00
Checkout now
Verify Transaction

Support
Contact us





• About us
• Media room
• TV Ads
• Careers
• Vodafone Worldwide
• Sustainability report
• Mobiles & Health
• Disclaimer
• Fraudulent Communication
• Vodafone Tuesdays
• About this site
• Privacy policy
• Terms & conditions
• DND
• NDNC registry
• Telemarketing registration
• Sitemap
• Popular phones
• HTC Explorer
• Vodafone Phones
• BlackBerry®
• Nokia
• Samsung
• Other phones
• Popular tunes
• Hosanna
• Piya O Re Piya
• Chaahat
• Deva Shree Ganesha
• Teri Meri Meri Teri

Hello,

This is an VERY BAD experience I am having from Vodafone. Here are the details -

I was using Vodafone number - [protected] with IBM corporate plan. I have received my December'11 bill. When I checked the details I was shocked by getting 513.78 bill. Then I checked it in detail and I found that it is having 259.78 as GPRS charges. I never asked to activate GPRS facility and it has been activated automatically. Without my permission they have activated GPRS facility. I have paid all the calling charges.

I raised a complain against this with Ref # [protected] but it was not resolved. And GPRS charges are still there.
After this I have disconnected the number only because of this CHEATING done by VODAFONE. Now I am continuously getting calls from Legal deppt to pay this charges (which is now something around Rs. 514).

I guess this is what the procedure Vodafone is applying for making money - Activate GPRS without permission then apply huge charges on it..if anyone accepts it then get it and if anyone deny and disconnect then send a notice.

I have escalated this issue till highest level but the whole system is CHEAT. So nobody will look into it.

Thanks,

I am a user of Vodafone Prepaid connection since last 4 years. But since last 1 year I am finding lot of difficulties to maintain the service of Vodafone. Today I have recharged my no. with Rs. 555pe 600 and the customer care executive also confirmed that Rs. 555/- has been credited in my a/c instantly & rest Rs. 45/- will get credited by next 4 hours. But after crossing 5 hours, still I have not received Rs. 45/- in my account. & now they are saying that I will not get this amount. Please do the needful.